I have been putting off getting an eye exam for over a year now and decided to give Stanton Optical at the Fountains a shot. From the moment I walked in the staff were so friendly and kind and very w... Toon meer
Bedrijf heeft geantwoord
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I only saw a tech and never saw an optometrist. I feel like an optometrist is not even in the store as I never saw one there. I was never called to be informed that my items had arrived.
Bedrijf heeft geantwoord
Wait time wasn’t long. The employees were very attentive, frame selected with me. I had no insurance and Roxanna made sure I got the best promotion. Highly recommend coming to this location. I’ve gone... Toon meer
Bedrijf heeft geantwoord
From the very beginning your staff helped me get an appointment to get my eyes checked and eventually a nice pair of glasses with proper prescription... The waiting time was a little too long but in t... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Geschreven door het bedrijf
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contactgegevens
8889 Gateway Blvd W, #1010, 79925, El Paso, TX, Verenigde Staten
- (915) 277-0054
Two Pairs for $79 + Free Eye Exam
3,5
Gemiddeld
113 reviews
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Is there even an optometrist here?
I only saw a tech and never saw an optometrist. I feel like an optometrist is not even in the store as I never saw one there. I was never called to be informed that my items had arrived.
27 juli 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Abel. We're sorry to hear that your experience did not meet your expectations, and we apologize that the exam process was not what you anticipated and that you were not notified when your order was ready for pickup. Please know all of our prescriptions are reviewed and signed by a licensed doctor. We've escalated this internally to ensure it's thoroughly reviewed. We appreciate your feedback.
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Gilbert, Thank you for your kind review! We're glad to hear our team provided a professional and helpful experience. We truly appreciate your support and look forward to assisting you again in the future!
I have been putting off getting an eye…
I have been putting off getting an eye exam for over a year now and decided to give Stanton Optical at the Fountains a shot.
From the moment I walked in the staff were so friendly and kind and very welcoming. Every single person working that day showed me so much kindness and patience! I don’t think I can even put into words how amazing the staff was to me! They went out of their way to make me feel comfortable and made small adjustments to try and accommodate me and it made all the difference. I truly have never been anywhere where the staff seemed to genuinely care about the customers! They were extremely professional as well as caring! Thank you again Stanton Optical at the Fountains! You all are amazing!
21 juli 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello. Thank you for sharing such a heartfelt review! We're truly grateful you chose Stanton Optical at The Fountains for your eye care needs. We're thrilled to hear our team made you feel welcomed, comfortable, and cared for from the moment you walked in. Providing a kind, professional, and supportive experience is what we strive for, and we're so glad our team was able to make your visit a positive one. We appreciate your kind words and look forward to serving you again!
Be more courteous and respectful…
Be more courteous and respectful towards customers and stop acting like robots.
21 juli 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Hector. We're sorry to hear that your experience did not meet your expectations, and we regret that the service you received did not feel personal or welcoming. This is not the level of service we strive to provide. We’ve escalated your concerns internally so they can be thoroughly reviewed. We appreciate your feedback.
Antwoord van Stanton Optical - El Paso (The Fountains)
Hi Russell. Thank you for your review! We're so happy to hear that you were pleased with both the service and the quick turnaround on your glasses. Providing quality eyewear with fast, friendly service is what we strive for every day. We appreciate your support and look forward to seeing you again soon! 😊👓
The staff was on point and the glass s…
The staff was on point and the glass s where awesome
2 juli 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hi Ricky. Thank you for your review! We're thrilled to hear that our team was on point and that you love your glasses. Providing great service and quality eyewear is what we strive for every day. We appreciate your support and look forward to seeing you again soon! 😊👓
VERY UPSET
Very upset that I was duped by Stanton Optical. I called to make appointments and was told there was a back to school special, wherein, my boys could get free eye exams. I asked if I would be obligated to buy the frames there. Stanton does not take my kiddos insurance. I was told by the representative that I would NOT be obligated to purchase the eyeglasses there as it was to help the community with back to school eye exams. I was told that I could receive the prescription and then buy the eyeglasses anywhere I would like that takes their insurance. Wrong! They received their eye exams and I was told that the representative was wrong and that I would need to pay for eyeglasses out of pocket or the eye exam would no longer be free. This was the only reason I went to Stanton. Money is extremely tight at the moment, as it is for many families in America. ☹️ The person that assisted us explained that it was a miscommunication. I could have just paid for eye exams, but time is of the essence and I believed what I was told by their representative. I walked out of there having paid upwards of $400. 🙄
19 juli 2026
Review zonder uitnodiging
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Jess. We're sorry to hear that your experience did not meet your expectations, and we regret that the promotional offer and its requirements were not communicated clearly before your visit, leaving you feeling misled and resulting in unexpected out-of-pocket costs. This is not the level of transparency or communication we strive to provide. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
El lugar super sucio/No ay Communicacion/
El lugar super sucio, mucho polvo, basura en El Piso . En cuestion al Personal no senti el interes de explicar ayudar a elegir los lentes, explicar Que tiene colores, diferencia los precios,no todos califican para la promo.
Ami me explicaron si elegia unos lentes de total precio $$ serian 2. Solo me dieron 1.
Cuando Yo fui mire al Dueno/ supervisor Noc. Exactamente Quien era’ Dando ordenes, instrucciones dirigiendose al negocio sobre limpiesa etc. Professionamente.. Ella aciendole senas al Otro muchacho Que Esta a estava enfrente, en lo q NO Mirava el (Dueno/Supervisor)el muchacho fue y Saco la aspiradora molesto. Fue falta de respeto total al Dueno o Supervisor y al Cliente. Si ce rien de el, Que sera de Los clients. Yo senti personal mente Que me atendieron como si Ellos pagaran por mi. No senti buena communication. (No siempre es facil poder ser amables, considerando vida personal, pero por lo menos Buenos Dias, o en Que lo puedo ayudar, si nesesitas ayuda puedo explicar tampoco pido socialisar. Uno paga bastante dinero por lo menos recivir servicio cliente proffesional adecuado por lo Que ce les paga, rol de trabajo.
Alfin, termine pagando lentes porque al No pagarlos la unica opcion era pagar el examen vista cual Ami me dijieron es gratis. La compra lentes 2 x $ .
Ce me iso excellente la compra de 2x $.
Resulto NO earn 2 pares lentes. Solo me dieron 1 x $$ . Tampoco explicaron tenia cost extra al aser otro examenes. Cual seria agradable saver desde Que uno ase la sita o frontdesk. ( Nisikiera Buen Dia, nada.) Mi Experience Personal.
El Personal Atras Me atendio Mejor. No boy a regresar por cuestion falta Professionalismo mala communicacion cuestion Precios, falta de igenie. Muy Importante mas personas agaramos infecciones rapidamente.
Espero purdah mejorar expectativas para sis clientes.
Gracias
16 juli 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hola, lamentamos mucho que su experiencia no haya cumplido sus expectativas. Gracias por compartir sus inquietudes sobre la limpieza de la tienda, la comunicación respecto a precios y promociones, y el servicio al cliente que recibió. Normalmente ofrecemos una selección más amplia como parte de nuestras promociones de valor, y pedimos disculpas por no haberlo reflejado durante su visita. Este no es el nivel de servicio al que aspiramos, y escalaremos sus comentarios internamente para asegurarnos de que se revisen a fondo. Agradecemos sinceramente sus comentarios y estamos comprometidos a mejorar.
Disappointed I had no access to doctor…
Disappointed I had no access to doctor at store and am still waiting for DMV paperwork ! Response time not good
27 juni 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Susan, we're sorry to hear that your experience didn’t meet your expectations. We understand how frustrating it must have been to experience delays with your DMV paperwork and to feel you didn’t have access to the doctor when you needed help. This isn’t the level of service and professionalism we aim to provide. We’ve escalated your situation for further review so we can address your concerns. Thank you for sharing your feedback.
Dissatisfied customer
Customer service was horrible no communication. I’ll never use Stanton optical ever again.
27 juni 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Pearl, we’re sorry to hear that your visit didn’t meet your expectations. We understand how frustrating it can be when communication falls short, and we regret that your experience left you feeling disappointed. This isn’t the level of service or professionalism we strive to provide. We’ll be escalating this internally to ensure it’s thoroughly reviewed. Thank you so much for your feedback.
Antwoord van Stanton Optical - El Paso (The Fountains)
Hola Juan. ¡Gracias por su reseña! Nos alegra saber que tuvo una muy buena experiencia. Agradecemos su apoyo y esperamos poder atenderle nuevamente.
THE PLACE TO GO
Johanna was a great help, I liked the vision test, the quality was very good. I received my glasses Glasses quickly. I was very satisfied.
3 juli 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Ruben! We're glad Johanna provided great help and that you had a positive experience with your vision test and new glasses. We appreciate your feedback and are happy to hear you received your glasses quickly and were satisfied with your visit. We look forward to seeing you again!
The experience was great been there…
The experience was great been there before great service friendly people and would recommend others to go to Stanton optical to get here Eyewear
3 juli 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Valeria! We're glad you've continued to have great experiences with our friendly team and excellent service. We appreciate your recommendation and look forward to helping you with your eyewear needs again in the future!
They were fast and friendly
Staff were friendly and the service was excellent. This was my first time getting progressive glasses and they explained all my options thoroughly.
15 juni 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Raquel! We're so glad our friendly team provided excellent service and took the time to thoroughly explain your options for progressive lenses. We appreciate your trust in us and are happy to hear you had a great experience!
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Rachel! We're glad you had a fast and easy experience. We appreciate your feedback and look forward to seeing you again!
They told me the exam was free if I…
They told me the exam was free if I bought two pairs, but that was a lie—I ended up paying half the price. The salesperson never asked me if I wanted a warranty but gave it to me anyway; the manager is a terrible person.
12 juni 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Jacqueline. We're sorry to hear that your experience did not meet your expectations, and we regret any confusion regarding the promotional offer, the charges for your exam, and your concerns about the warranty. Please note that most of our special offers cannot be combined with insurance or other discounts. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Trying hard for customers satisfaction…
Trying hard for customers satisfaction and took a lot of time until my glasses were finally fixed and I am happy with their efforts they made
23 april 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hi Esther. Thank you for your review! We're glad to hear our team stayed committed to helping you and took the time needed to get your glasses fixed. Your satisfaction is important to us, and we're happy that their efforts made a difference. We appreciate your patience and kind words, and we're delighted you're happy with the outcome!
When picking up my glasses staff was in…
When picking up my glasses staff was in a hurry to get me out. Not too friendly. I got my contacts but was not what I ordered. I waited but too long so I left.
11 juni 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Cruz. We sincerely apologize that your experience did not meet your expectations. We understand how frustrating it must have been to feel rushed during your visit and to receive contacts that were not what you expected after waiting. Providing attentive, accurate, and friendly service is important to us, and we're sorry we fell short. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
It was not what they say get 2 for 79$…
It was not what they say get 2 for 79$ but it turns to 249$ not what they are advertising on the site or in the store
28 juni 2026
Review zonder uitnodiging
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Idris. We sincerely apologize that your experience did not meet your expectations. We understand how disappointing it can be when the final cost differs from what you anticipated based on our advertised promotions. Our 2 for $79 deal is one of our bestselling promotions, keep in mind that depending on your prescription, product selection and additional upgrades the package can vary. Please don’t hesitate to call our support center at 877-518-5788 so we can help clarify any concerns you may have.
Awesome glasses
My experience was great because my glasses came in time and they look amazing!
26 juni 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hi Mercedes. Thank you for your review! We're so glad to hear you had a great experience and that your glasses arrived on time. Even better, we're thrilled that you love how they look! We appreciate your feedback and look forward to helping you again with all your eyewear needs. 😊👓
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