I had an amazing time at the doctors office. It was crazy, since there was a free eye exam but the staff handled us with care, even if customers were yelling and getting frustrated about whatever reas... Toon meer
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Lees wat reviewers zeggen
Compared to my initial experience when I first went there to get glasses this time around it was pleasant and the gentleman who assisted me was friendly and courteous and took way less time. In and ou... Toon meer
Bedrijf heeft geantwoord
Tony really shows that he cares very much to look after every single need of the customer. I was never left on my own, was never left to myself, he made sure to make me feel like I was the number one... Toon meer
Bedrijf heeft geantwoord
The time of waiting is extremely unacceptable. I have been to several eye exams, at different cities, every year and the time of waiting here was way too much. I would never go back here honestly, and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Geschreven door het bedrijf
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contactgegevens
8889 Gateway Blvd W, #1010, 79925, El Paso, TX, Verenigde Staten
- (915) 277-0054
Two Pairs for $79 + Free Eye Exam
3,7
Gemiddeld
129 reviews
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Not a good experience
Wait time for exam was long. Upon receiving my glasses lenses were flipped. Never received my trial set for my contacts.
12 juni 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Nancy. We’re sorry to hear that your experience did not meet your expectations, and we understand your frustration with the wait time for your exam, the issue with your glasses, and not receiving your trial contact lenses. This is not the quality of service we strive to provide, and we’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
I got my prescription right for…
I got my prescription right for contacts but as far as wait time and staff, it was horrible. I don’t think I would recommend to anyone, I waited at least 3 hours WITH an appointment.
28 mei 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Daniela. We’re glad to hear that your contact lens prescription was ultimately correct, but we are very sorry to learn about the lengthy wait time and your experience with our staff. We understand how frustrating it is to wait approximately three hours despite having a scheduled appointment. While the location was experiencing a high volume of patients, we regret the inconvenience and appreciate your patience. Your feedback helps us improve, and we hope to have the opportunity to better serve you in the future.
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Arianny, Thank you for your kind review! We’re so glad to hear our staff was super friendly and courteous during your visit. We truly appreciate your support!
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Sean! Thank you for your feedback. We are glad to hear your wait time was not too long and that you had a smooth experience. We truly appreciate your support.
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello! We truly appreciate your trust and are so glad to hear our team was able to work with your son and make the experience comfortable for him. Providing patient, understanding care is very important to us. Your support means a lot!
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Richard! We’re glad to hear our team was polite and welcoming throughout your visit. Your experience means a lot to us, and we truly appreciate you taking the time to share it!
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Ivan, Thank you so much for your kind feedback! We’re glad to hear you had a very good, professional experience. We truly appreciate your support and kind words, and we hope to see you again soon!
Antwoord van Stanton Optical - El Paso (The Fountains)
Hola Patricia, lamentamos su experiencia y nos gustaría tener la oportunidad de saber más. No dude en contactarnos al 877-518-5788 para que podamos obtener más detalles y trabajar en una solución.
It took a month for them to start on my…
It took a month for them to start on my new glasses and when I received them, they were a completely different prescription. Customer service is not good with helping you or knowing how their own business works.
30 mei 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Dora, we’re sorry to hear about the delay with your glasses and that the prescription isn’t working as expected. We understand how frustrating it is to experience delays and then receive glasses with an incorrect prescription. This isn’t the level of service we aim to provide, and we appreciate you bringing this to our attention. We’ve escalated your situation for further review so we can address your concerns as quickly as possible. Thank you for your feedback.
One of my frames were lost at the time…
One of my frames were lost at the time of pick up. As of today, I haven't been notified if the reorder has arrived. In the future,I would hope Stanton will be more careful with the clients orders.
28 mei 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Noah. We’re sorry to hear about the issue with your frame being lost at pickup and the delay in receiving updates on your reorder. Please know that we are actively working on your glasses and will notify you as soon as they’re ready. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.
My glasses broke on the second day…
My glasses broke on the second day screw came off of the frame
26 mei 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Angel, we’re sorry to hear that your glasses broke shortly after you received them. We understand how frustrating and inconvenient this must be, and it’s not the experience we want for our customers. Thank you for bringing this to our attention. We’ve escalated your situation for further review so we can address your concerns, and we truly appreciate your feedback.
Staff was fine
Staff was fine. I was disappointed how they just put the glasses 2 pair in front of me. I tried them on and said there fine. I had to ask for cases for the glasses..I purchased Cavel glasses which are name brand luxury glasses and they hand me two very cheaply made plastic cases. And had to ask for lenses cloth to clean the glasses.
9 mei 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Bryan, we’re glad to hear that your interaction with our staff was positive, but we're sorry that other aspects of your experience did not meet your expectations. We understand how important presentation, product care, and attention to detail are, especially when purchasing luxury eyewear. This is not the level of service we strive to provide, and we appreciate you bringing this to our attention. We'll be escalating this internally to ensure it’s thoroughly reviewed. Thank you for your valuable feedback.
ads say two pairs starting at 79
ads say two pairs starting at 79, same day
try 700+ and 1 and a half weeks not same day
no help to explain type of frames is a big thing to the expense
then add this and add that
eye exam was great service
pick ok but not once did we verify i could actually see what happened to let verify your glasses are correct not just the fit buy the vision!!!
25 mei 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Shirley, we’re sorry to hear that your experience did not meet your expectations, and we apologize for any inconvenience with our pricing, promotion, and same-day service. We understand how frustrating it can be when promotional pricing and same-day service differ from what was anticipated. Our 2 for $79 deal is one of our bestselling promotions, but please note that same-day service and package pricing can vary depending on your prescription, product selection, and any additional add-ons. Thank you for bringing this to our attention. We’ve escalated your situation for further review so we can address your concerns. We truly appreciate your feedback.
Terrible
Terrible, I showed up 30 minutes early to see the styles, and my only request is will they help me find something that is the proper size. I was basically told it's what is on the wall and see if it fits. I'm so glad I walked out before the exam. This place is like a McDonalds, everyone is in such a rush that customer concerns don't matter. No thank you.
26 mei 2026
Review zonder uitnodiging
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello. We’re sorry to hear that your experience did not feel welcoming from the start and that you did not receive assistance in finding the right fit and style of frames during your visit. This is not representative of the level of service and care we strive to provide. We have escalated this internally so we can improve our process and ensure better service in the future. Thank you for your valuable feedback.
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello, we’re sorry to hear that the wait time was much longer than expected after your scheduled appointment. We understand how frustrating extended delays can be, especially when you arrive on time for your visit. This is not the level of service we strive to provide. We appreciate you bringing this to our attention and will be escalating it internally to ensure it’s thoroughly reviewed. Thank you for your feedback.
My questions were answered
My questions were answered. My concerns were answered. Gloria helped me to obtain what I needed in my glasses and the wait time was minimal.
13 mei 2026
Staff was helpful
Staff was helpful, helped me through process, Store Manager was amazing!!
12 mei 2026
Going to the appointment itself took…
Going to the appointment itself took the longest. It was so busy and absolutely no help.
28 april 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Abigail. We’re sorry to hear that your visit took longer than expected and that there was not enough assistance during a busy time. This is not the level of service and care we aim to provide. We'll be escalating this internally to ensure its thoroughly reviewed. We appreciate your feedback.
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