Compared to my initial experience when I first went there to get glasses this time around it was pleasant and the gentleman who assisted me was friendly and courteous and took way less time. In and ou... Toon meer
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Tony really shows that he cares very much to look after every single need of the customer. I was never left on my own, was never left to myself, he made sure to make me feel like I was the number one... Toon meer
Bedrijf heeft geantwoord
I have been putting off getting an eye exam for over a year now and decided to give Stanton Optical at the Fountains a shot. From the moment I walked in the staff were so friendly and kind and very w... Toon meer
Bedrijf heeft geantwoord
The time of waiting is extremely unacceptable. I have been to several eye exams, at different cities, every year and the time of waiting here was way too much. I would never go back here honestly, and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Geschreven door het bedrijf
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contactgegevens
8889 Gateway Blvd W, #1010, 79925, El Paso, TX, Verenigde Staten
- (915) 277-0054
Two Pairs for $79 + Free Eye Exam
3,7
Gemiddeld
126 reviews
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El lugar super sucio/No ay Communicacion/
El lugar super sucio, mucho polvo, basura en El Piso . En cuestion al Personal no senti el interes de explicar ayudar a elegir los lentes, explicar Que tiene colores, diferencia los precios,no todos califican para la promo.
Ami me explicaron si elegia unos lentes de total precio $$ serian 2. Solo me dieron 1.
Cuando Yo fui mire al Dueno/ supervisor Noc. Exactamente Quien era’ Dando ordenes, instrucciones dirigiendose al negocio sobre limpiesa etc. Professionamente.. Ella aciendole senas al Otro muchacho Que Esta a estava enfrente, en lo q NO Mirava el (Dueno/Supervisor)el muchacho fue y Saco la aspiradora molesto. Fue falta de respeto total al Dueno o Supervisor y al Cliente. Si ce rien de el, Que sera de Los clients. Yo senti personal mente Que me atendieron como si Ellos pagaran por mi. No senti buena communication. (No siempre es facil poder ser amables, considerando vida personal, pero por lo menos Buenos Dias, o en Que lo puedo ayudar, si nesesitas ayuda puedo explicar tampoco pido socialisar. Uno paga bastante dinero por lo menos recivir servicio cliente proffesional adecuado por lo Que ce les paga, rol de trabajo.
Alfin, termine pagando lentes porque al No pagarlos la unica opcion era pagar el examen vista cual Ami me dijieron es gratis. La compra lentes 2 x $ .
Ce me iso excellente la compra de 2x $.
Resulto NO earn 2 pares lentes. Solo me dieron 1 x $$ . Tampoco explicaron tenia cost extra al aser otro examenes. Cual seria agradable saver desde Que uno ase la sita o frontdesk. ( Nisikiera Buen Dia, nada.) Mi Experience Personal.
El Personal Atras Me atendio Mejor. No boy a regresar por cuestion falta Professionalismo mala communicacion cuestion Precios, falta de igenie. Muy Importante mas personas agaramos infecciones rapidamente.
Espero purdah mejorar expectativas para sis clientes.
Gracias
16 juli 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hola, lamentamos mucho que su experiencia no haya cumplido sus expectativas. Gracias por compartir sus inquietudes sobre la limpieza de la tienda, la comunicación respecto a precios y promociones, y el servicio al cliente que recibió. Normalmente ofrecemos una selección más amplia como parte de nuestras promociones de valor, y pedimos disculpas por no haberlo reflejado durante su visita. Este no es el nivel de servicio al que aspiramos, y escalaremos sus comentarios internamente para asegurarnos de que se revisen a fondo. Agradecemos sinceramente sus comentarios y estamos comprometidos a mejorar.
Disappointed I had no access to doctor…
Disappointed I had no access to doctor at store and am still waiting for DMV paperwork ! Response time not good
27 juni 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Susan, we're sorry to hear that your experience didn’t meet your expectations. We understand how frustrating it must have been to experience delays with your DMV paperwork and to feel you didn’t have access to the doctor when you needed help. This isn’t the level of service and professionalism we aim to provide. We’ve escalated your situation for further review so we can address your concerns. Thank you for sharing your feedback.
Dissatisfied customer
Customer service was horrible no communication. I’ll never use Stanton optical ever again.
27 juni 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Pearl, we’re sorry to hear that your visit didn’t meet your expectations. We understand how frustrating it can be when communication falls short, and we regret that your experience left you feeling disappointed. This isn’t the level of service or professionalism we strive to provide. We’ll be escalating this internally to ensure it’s thoroughly reviewed. Thank you so much for your feedback.
Antwoord van Stanton Optical - El Paso (The Fountains)
Hola Juan. ¡Gracias por su reseña! Nos alegra saber que tuvo una muy buena experiencia. Agradecemos su apoyo y esperamos poder atenderle nuevamente.
THE PLACE TO GO
Johanna was a great help, I liked the vision test, the quality was very good. I received my glasses Glasses quickly. I was very satisfied.
3 juli 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Ruben! We're glad Johanna provided great help and that you had a positive experience with your vision test and new glasses. We appreciate your feedback and are happy to hear you received your glasses quickly and were satisfied with your visit. We look forward to seeing you again!
The experience was great been there…
The experience was great been there before great service friendly people and would recommend others to go to Stanton optical to get here Eyewear
3 juli 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Valeria! We're glad you've continued to have great experiences with our friendly team and excellent service. We appreciate your recommendation and look forward to helping you with your eyewear needs again in the future!
They were fast and friendly
Staff were friendly and the service was excellent. This was my first time getting progressive glasses and they explained all my options thoroughly.
15 juni 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Raquel! We're so glad our friendly team provided excellent service and took the time to thoroughly explain your options for progressive lenses. We appreciate your trust in us and are happy to hear you had a great experience!
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Rachel! We're glad you had a fast and easy experience. We appreciate your feedback and look forward to seeing you again!
They told me the exam was free if I…
They told me the exam was free if I bought two pairs, but that was a lie—I ended up paying half the price. The salesperson never asked me if I wanted a warranty but gave it to me anyway; the manager is a terrible person.
12 juni 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Jacqueline. We're sorry to hear that your experience did not meet your expectations, and we regret any confusion regarding the promotional offer, the charges for your exam, and your concerns about the warranty. Please note that most of our special offers cannot be combined with insurance or other discounts. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Trying hard for customers satisfaction…
Trying hard for customers satisfaction and took a lot of time until my glasses were finally fixed and I am happy with their efforts they made
23 april 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hi Esther. Thank you for your review! We're glad to hear our team stayed committed to helping you and took the time needed to get your glasses fixed. Your satisfaction is important to us, and we're happy that their efforts made a difference. We appreciate your patience and kind words, and we're delighted you're happy with the outcome!
When picking up my glasses staff was in…
When picking up my glasses staff was in a hurry to get me out. Not too friendly. I got my contacts but was not what I ordered. I waited but too long so I left.
11 juni 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Cruz. We sincerely apologize that your experience did not meet your expectations. We understand how frustrating it must have been to feel rushed during your visit and to receive contacts that were not what you expected after waiting. Providing attentive, accurate, and friendly service is important to us, and we're sorry we fell short. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
It was not what they say get 2 for 79$…
It was not what they say get 2 for 79$ but it turns to 249$ not what they are advertising on the site or in the store
28 juni 2026
Review zonder uitnodiging
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Idris. We sincerely apologize that your experience did not meet your expectations. We understand how disappointing it can be when the final cost differs from what you anticipated based on our advertised promotions. Our 2 for $79 deal is one of our bestselling promotions, keep in mind that depending on your prescription, product selection and additional upgrades the package can vary. Please don’t hesitate to call our support center at 877-518-5788 so we can help clarify any concerns you may have.
Awesome glasses
My experience was great because my glasses came in time and they look amazing!
26 juni 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hi Mercedes. Thank you for your review! We're so glad to hear you had a great experience and that your glasses arrived on time. Even better, we're thrilled that you love how they look! We appreciate your feedback and look forward to helping you again with all your eyewear needs. 😊👓
Listen
When I placed my order for delivery, I specified USPS will not deliver to my physical address because I live in a rural area. The assistant who helped mr reassured me it will be delivered through UPS, NOT USPS. So I gave her my physical address for delivery. I later received an email it will be delivered with USPS, I called the customer service number to confirm. I was informed it will be delivered by UPS. I called again today for status of my order. I was informed it will be delivered through USPS, UPS. I informed the rep it will be rejected by the post office (USPS) because they do NO deliver to physical address. The rep called the El Paso TX location to make the changes but couldn't reach anyone. I was told to wait for a return phone call and make the changes. I told her I did inform the associate when I made the order and a second time I was reassured it would be mailed through UPS. I'm upset because now I won't be able to receive my package even after explaining the situation with USPS. Next time listen to customers and reasons why certain deliveries are not an option!
24 juni 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello. We sincerely apologize for the frustration and confusion surrounding the delivery of your order. We understand how upsetting it is to clearly explain that USPS cannot deliver to your physical address, be reassured multiple times that UPS would be used, and then continue receiving conflicting information about the shipment method. This falls short of the level of service and care we strive to provide. We regret that your concerns were not addressed correctly from the beginning and that this may prevent you from receiving your package as expected. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
They did a good job with my prescribed…
They did a good job with my prescribed glasses very satisfied
19 juni 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Daniel! We're delighted to hear you're very satisfied with your prescribed glasses and that we were able to meet your expectations. We truly appreciate you choosing Stanton Optical and look forward to serving you again in the future!
Idk im 12 but the glasses that i got…
Idk im 12 but the glasses that i got were tuff. Id low key recommend stanton to the hbs. Aight peace
18 juni 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Ryan. Thank you for your fun review! We’re glad you’re enjoying your glasses and had a great experience with us. We really appreciate the recommendation!
excellent customer service
excellent customer service, great pricing, and Adrian, with customer service, went the extra mile assisting a customer in need!
15 juni 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Juan, Thank you for your wonderful review! We’re so glad to hear you received excellent customer service and great pricing. It’s especially great to know Adrian went the extra mile to assist and make a positive difference in your experience. We truly appreciate your support!
Not a good experience
Wait time for exam was long. Upon receiving my glasses lenses were flipped. Never received my trial set for my contacts.
12 juni 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Nancy. We’re sorry to hear that your experience did not meet your expectations, and we understand your frustration with the wait time for your exam, the issue with your glasses, and not receiving your trial contact lenses. This is not the quality of service we strive to provide, and we’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
I got my prescription right for…
I got my prescription right for contacts but as far as wait time and staff, it was horrible. I don’t think I would recommend to anyone, I waited at least 3 hours WITH an appointment.
28 mei 2026
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Daniela. We’re glad to hear that your contact lens prescription was ultimately correct, but we are very sorry to learn about the lengthy wait time and your experience with our staff. We understand how frustrating it is to wait approximately three hours despite having a scheduled appointment. While the location was experiencing a high volume of patients, we regret the inconvenience and appreciate your patience. Your feedback helps us improve, and we hope to have the opportunity to better serve you in the future.
Antwoord van Stanton Optical - El Paso (The Fountains)
Hello Arianny, Thank you for your kind review! We’re so glad to hear our staff was super friendly and courteous during your visit. We truly appreciate your support!
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