Stanton Optical - El Paso (The Fountains) Reviews 

129
TrustScore 3.5 uit 5

3,7

8889 Gateway Blvd W, #1010, 79925 El Paso, TX, US


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had an amazing time at the doctors office. It was crazy, since there was a free eye exam but the staff handled us with care, even if customers were yelling and getting frustrated about whatever reas... Toon meer

Beoordeeld met 5 van de 5 sterren

Compared to my initial experience when I first went there to get glasses this time around it was pleasant and the gentleman who assisted me was friendly and courteous and took way less time. In and ou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Tony really shows that he cares very much to look after every single need of the customer. I was never left on my own, was never left to myself, he made sure to make me feel like I was the number one... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The time of waiting is extremely unacceptable. I have been to several eye exams, at different cities, every year and the time of waiting here was way too much. I would never go back here honestly, and... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Optometrist
  2. Contactlenzen leverancier
  3. Oogheelkundig centrum
  4. Brillengroothandelaar
  5. Opticien

Geschreven door het bedrijf

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Geschreven door het bedrijf

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contactgegevens

  • 8889 Gateway Blvd W, #1010, 79925, El Paso, TX, Verenigde Staten

  • (915) 277-0054
Promotion box for Stanton Optical - El Paso (The Fountains)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

3,7

Gemiddeld

TrustScore 3.5 uit 5

129 reviews

5 sterren
4 sterren
3 sterren
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1 ster

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3,7

Alle reviews

(129)

17.814 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Professional

Professional and assisted with discounts on the final purchase. Only downside was that the glasses took nearly two weeks to arrive. But the store and it's service excelled at their tasks.

20 maart 2026
Beoordeeld met 3 van de 5 sterren

Total disappointment

With appointment, from the moment I walked in the waiting is ridiculous. I felt ignored from the time I was supposed to be welcome. The total process was ridiculous. Next year I just have to try to find another optcal.

18 maart 2026
Logo Stanton Optical - El Paso (The Fountains)

Antwoord van Stanton Optical - El Paso (The Fountains)

Hello Jamie. We’re sorry to hear about your experience and the long wait you encountered despite having an appointment. We are always looking for ways to improve and better serve our community, and we'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Beoordeeld met 3 van de 5 sterren

Employees were nice and helpful

Employees were nice and helpful. Had an appointment at 4pm didn’t leave till 6pm… it was just the wait times that took a bit.

18 maart 2026
Logo Stanton Optical - El Paso (The Fountains)

Antwoord van Stanton Optical - El Paso (The Fountains)

Hello Rebecca! Thank you for sharing your feedback and for recognizing that our employees were nice and helpful. We’re sorry to hear about the longer wait time during your visit. We are always looking for ways to improve and better serve our community, and we'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Beoordeeld met 4 van de 5 sterren

Overall

Overall, my experience was pretty good the front desk people, as well as the employees made it easy to understand and answer my questions, especially since I never really used glasses before.

13 maart 2026
Beoordeeld met 5 van de 5 sterren

Best store 2026

Yes, very great experience right away. Had a little issue with my lenses. Went back turned around no questions. Ask fixed right away and went home. A very happy customer. Amazing staff five stars all day.

4 maart 2026
Beoordeeld met 5 van de 5 sterren

Great Experience

helpful and prompt

10 maart 2026
Logo Stanton Optical - El Paso (The Fountains)

Antwoord van Stanton Optical - El Paso (The Fountains)

Hello Rene! We’re glad to hear you had a great experience with helpful and prompt service! Thank you for sharing your feedback.

Beoordeeld met 5 van de 5 sterren

It was awesome service Jazmine Navarro…

It was awesome service Jazmine Navarro is an excellent and outstanding person she is very professional and courteous I will definitely go back

10 maart 2026
Logo Stanton Optical - El Paso (The Fountains)

Antwoord van Stanton Optical - El Paso (The Fountains)

Hello Jorge! We’re thrilled Jazmine could provide excellent and professional service. We look forward to seeing you again!

Beoordeeld met 5 van de 5 sterren

Lost readers? Come to Stanton Optical!! You won’t regret it!

I lost my reading glasses that were made by VisionWorks. When I called to get a replacement, I was told it would cost $200. Since I had my prescription, I decided to call Stanton Optical for a quote. Gisele answered, listened to my situation, and offered to get my script from my doctor so they could have two pairs ready the same day. I didn’t know what to say, but I had to tell her I had COVID, so I wouldn’t be able to go in. I figured I’d probably get them in a couple of weeks, but she said she’d be happy to ship them to me. Since it was a Friday, we both understood I’d likely receive them on Monday, which was fine because I had a pair of Walmart readers to hold me over. To my surprise, I received them on Saturday! She picked out two beautiful frames for me, which I love. I can’t say enough good things about my experience—so much so that I called the manager at VisionWorks and told him where I’d gone, explaining it would cost him a returning customer. He took what I said in stride; what else could he do? I’ve already recommended Stanton Optical to several friends and will keep doing so. Thank you!

20 februari 2026
Logo Stanton Optical - El Paso (The Fountains)

Antwoord van Stanton Optical - El Paso (The Fountains)

Hello Yolanda! We’re thrilled Gisele could make the process easy and get your glasses to you so quickly, even while you were recovering. We’re glad you love your new frames and truly appreciate you recommending Stanton Optical to your friends. Your kind words mean a lot to our team!

Beoordeeld met 1 van de 5 sterren

Your eyes will get used to them, wrong!

Twice my glasses were wrong .I still can't use them . You get away with telling people "Your eyes will get used to them." Well mine haven't.

20 februari 2026
Logo Stanton Optical - El Paso (The Fountains)

Antwoord van Stanton Optical - El Paso (The Fountains)

Hello Elvia. We're truly sorry to hear about your experience and that your glasses are not working as expected. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Wait time wasn’t long

Wait time wasn’t long. The employees were very attentive, frame selected with me. I had no insurance and Roxanna made sure I got the best promotion. Highly recommend coming to this location. I’ve gone to the others in our area and I’ve never experienced the hospitality as I did here. Ask for Roxanna and she’ll take care of you.

20 februari 2026
Logo Stanton Optical - El Paso (The Fountains)

Antwoord van Stanton Optical - El Paso (The Fountains)

Hello Luisa! We’re thrilled to hear that Roxanna and our team provided attentive service and helped you find the perfect frames, even without insurance. We’re glad you experienced our hospitality and appreciate your high recommendation!

Beoordeeld met 3 van de 5 sterren

Glasses was ready at same time

Glasses was ready at same time

6 maart 2026
Logo Stanton Optical - El Paso (The Fountains)

Antwoord van Stanton Optical - El Paso (The Fountains)

Hello, thank you for your feedback! We’re glad to hear that your glasses were ready on time. We appreciate you letting us know, and we hope you’re enjoying your new eyewear.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service

7 maart 2026
Logo Stanton Optical - El Paso (The Fountains)

Antwoord van Stanton Optical - El Paso (The Fountains)

Hello Hector! Thank you for your feedback! We’re thrilled you had excellent service and truly appreciate your kind words!

Beoordeeld met 3 van de 5 sterren

The visit was okay.

The staff was friendly facility clean. We had an appt at 4:15pm got there at 3:30pm to be sure we had more than enough time to for our appt and we left the facility at 5:30pm. The job was done but out discount that was promised at the beginning of the visit was not given to us. Never saw the doctor ans our reading glasses are really hard to see.

5 maart 2026
Logo Stanton Optical - El Paso (The Fountains)

Antwoord van Stanton Optical - El Paso (The Fountains)

Hello Lucy. We’re glad to hear you found our staff friendly and the facility clean. However, we’re sorry to learn about the concerns you experienced regarding the wait time, any confusion regarding pricing, and the difficulty with your reading glasses. Please know all prescriptions are reviewed and signed by a licensed doctor. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Beoordeeld met 1 van de 5 sterren

terrible place

terrible place. The saleman told be 11 months ago that when i got the glasses that the scratch warranty would allow me to get lenses replaced if scratched within the year if I get the $50 scratch warranty. Went in the store within the year and got charged $30 for replacement. I will just go back to EyeMart next time. That have a real scratch warranty

28 februari 2026
Logo Stanton Optical - El Paso (The Fountains)

Antwoord van Stanton Optical - El Paso (The Fountains)

Hello Daniel, we’re truly sorry to hear about your experience. We understand how frustrating it must have been to expect full coverage under the scratch warranty and then be charged a replacement fee. With our lens warranty, we cover 80% of any damage and the patient covers 20% at the retail price. We appreciate your feedback and are here to help. Please don’t hesitate to call our support center at 877-518-5788 so we can help clarify any concerns you may have.

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