Stanton Optical - El Paso (The Fountains) Reviews 

129
TrustScore 3.5 uit 5

3,7

8889 Gateway Blvd W, #1010, 79925 El Paso, TX, US


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had an amazing time at the doctors office. It was crazy, since there was a free eye exam but the staff handled us with care, even if customers were yelling and getting frustrated about whatever reas... Toon meer

Beoordeeld met 5 van de 5 sterren

Compared to my initial experience when I first went there to get glasses this time around it was pleasant and the gentleman who assisted me was friendly and courteous and took way less time. In and ou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Tony really shows that he cares very much to look after every single need of the customer. I was never left on my own, was never left to myself, he made sure to make me feel like I was the number one... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The time of waiting is extremely unacceptable. I have been to several eye exams, at different cities, every year and the time of waiting here was way too much. I would never go back here honestly, and... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Optometrist
  2. Contactlenzen leverancier
  3. Oogheelkundig centrum
  4. Brillengroothandelaar
  5. Opticien

Geschreven door het bedrijf

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Geschreven door het bedrijf

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contactgegevens

  • 8889 Gateway Blvd W, #1010, 79925, El Paso, TX, Verenigde Staten

  • (915) 277-0054
Promotion box for Stanton Optical - El Paso (The Fountains)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

3,7

Gemiddeld

TrustScore 3.5 uit 5

129 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,7

Alle reviews

(129)

17.814 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

4 hour wait.

4 hour wait.. it was ridiculous

27 februari 2026
Logo Stanton Optical - El Paso (The Fountains)

Antwoord van Stanton Optical - El Paso (The Fountains)

Hello Ashley. We sincerely apologize for the long wait and understand how frustrating that must have been. Your time is important, and this is not the experience we want for our customers. We are always looking for ways to improve and better serve our community, and we hope to have the opportunity to better serve you in the future. We appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

From the time I walked in

From the time I walked in, to the time I left it was like visiting family. Aggie and staff was super helpful and friendly. Loved the atmosphere and I’ve told family members about my great experience.

26 februari 2026
Logo Stanton Optical - El Paso (The Fountains)

Antwoord van Stanton Optical - El Paso (The Fountains)

Hello Rudy! We’re thrilled Aggie and the team made you feel like part of the family and that you enjoyed the atmosphere. We really appreciate you sharing your experience with your family, and we can’t wait to see you again!

Beoordeeld met 1 van de 5 sterren

I had the appt on feb

I had the appt on feb 5 at 9 :45 got there before like at 9:25. I didn’t want ah be late but it was stressful they forgot that I was there . They had waiting for hrs . Until I ask why I haven’t being called . So I was there until 1:49 and don’t even ask about what happened to my daughter she is not using your glasses at all I am not recommending your place at all.

5 februari 2026
Logo Stanton Optical - El Paso (The Fountains)

Antwoord van Stanton Optical - El Paso (The Fountains)

Hello Olga, we’re truly sorry for the frustration and stress you experienced. Arriving early for your 9:45 appointment and then being overlooked for hours is completely unacceptable. Thank you for bringing this to our attention. We'll be escalating this internally to ensure it's thoroughly reviewed. We truly appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Well my experience w/eye exam was not a…

Well my experience w/eye exam was not a good one, they kept taking care of the walk-ins before the people who made the time to book the exam, like me , my appointment was at 9:15,, and didn’t get called in till after 10: , but I did get my glasses ADAP, so guess that made up for the other chaos

25 februari 2026
Logo Stanton Optical - El Paso (The Fountains)

Antwoord van Stanton Optical - El Paso (The Fountains)

Hello Magda! We sincerely apologize for the delay during your appointment and understand how frustrating that must have been. We appreciate your patience and hope your next visit will be a smoother experience.

Beoordeeld met 1 van de 5 sterren

Not happy.he commercials are great

The commercials are great, 2 pairs of glasses for $79, but at the end the price is sticker shock! I wish you would make the invoices easier to understand. I had to go back and get the lens changed out on one pair because it was made to see far instead of close. I had them adjust 2 other pairs I bought because they the bridge was rubbing against my nose bridge. Now, they are hurting the back of my ears! Very disappointed with Stanton.l!!

24 februari 2026
Logo Stanton Optical - El Paso (The Fountains)

Antwoord van Stanton Optical - El Paso (The Fountains)

Hello Laura. We're sorry to hear about the issue with your glasses and we apologize for any confusion regarding our pricing and promotions. Our 2 for $79 deal is one of our bestselling promotions, keep in mind that depending on your prescription, product selection and additional add-ons the package can vary. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Outstanding manager by the name of…

Outstanding manager by the name of Jasmine .She is prosoical, proactive, and proficient.

20 februari 2026
Logo Stanton Optical - El Paso (The Fountains)

Antwoord van Stanton Optical - El Paso (The Fountains)

Hello Henry! We’re thrilled to hear that Jasmine provided such outstanding service. We’ll be sure to share your praise with her!

Beoordeeld met 3 van de 5 sterren

Wrong prescription

My 1st prescription was wrong so I had to go back for a second exam. When my glasses were ready, I was given the glasses with the 1st prescription instead of the 2nd corrected prescription. Luckily as I sat in my car preparing to leave, I noticed something wasnt right with the glasses. So I went back and told them and they realized they were the wrong glasses.

5 februari 2026
Logo Stanton Optical - El Paso (The Fountains)

Antwoord van Stanton Optical - El Paso (The Fountains)

Hello Irene, we sincerely apologize for the confusion with your prescriptions and for the inconvenience of having to return after already completing a second exam. We understand how frustrating that must have been, and we’re escalating this internally to ensure it’s thoroughly reviewed. Thank you for your feedback—we truly appreciate it and hope to have the opportunity to serve you better in the future.

Beoordeeld met 5 van de 5 sterren

Very kind and helpful

Very kind and helpful. I’ve been going here for a little while now and it’s always a pretty smooth experience from the staff. I went in got what I needed at a good price and left with no issues. Definitely recommend.

20 februari 2026
Logo Stanton Optical - El Paso (The Fountains)

Antwoord van Stanton Optical - El Paso (The Fountains)

Hello Nathaniel, Thank you for your continued support and kind words! We’re glad every visit has been smooth and that you found everything you needed. We appreciate your recommendation!

Beoordeeld met 1 van de 5 sterren

They have changed a lot

They have changed a lot. Their service is horrible. My wife and I went there to get her glasses. Well, she got an exam, by a tech, not by a Doctor. Something about new machines and more expensive for their services. So the service went down the drain. She was not told by this tech the results of the exam. I had to ask some one after 20 minutes of waiting why was it taking that long to get taken care of. My wife had already picked her frames. When I asked the person at the front desk I was told she was not getting glasses because she had been referred to see an eye surgeon for cataracts. She don't show any signs of cataracts, but that is not the issue if she has to see a surgeon she will, but the fact that I had to ask someone what was the status of her exam after 20 minutes of waiting for some one thinking that she was getting glasses just to be told that she was going to get a referral instead of glasses shows that these people don't know what they are doing. I will never visit this store again, I think they need to evaluate their customer service procedures and or get new management. The frames are very expensive, cheaply made, and most are out place and or missing their colored tags! What a mess! do yourself a favor and visit other stores with better reviews.

13 september 2025
Review zonder uitnodiging

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