Stanton Optical - Knoxville (West Town) Reviews 

72
TrustScore 4.5 uit 5

4,4

7811 Kingston Pike, 37919 Knoxville, TN, US


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Kristina helped my son who has a disability and was amazing! We will be back anytime he needs more glasses!

Beoordeeld met 5 van de 5 sterren

This was my 1st time ever ha ing my eyes checked. I went in 30min before my appointment time and was helped immediately, and it took a total of less than 1.5hrs from my arrival that I was walking out... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The staff was very attentive and kind, but I felt completely mislead in terms of pricing. Two pairs of glasses and an exam for $80 is a great advertised price, but being told MID EXAM that I am REQUIR... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The staff was friendly and explained when my glasses would be ready. They were helpful adjusting them, especially Kristina who allowed me to pick up my glasses 10 minutes before closing. I was able... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Optometrist
  2. Contactlenzen leverancier
  3. Oogheelkundig centrum
  4. Brillengroothandelaar
  5. Opticien

Geschreven door het bedrijf

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Geschreven door het bedrijf

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contactgegevens

  • 7811 Kingston Pike, 37919, Knoxville, TN, Verenigde Staten

  • (865) 224-8800
Promotion box for Stanton Optical - Knoxville (West Town)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4,4

Uitstekend

TrustScore 4.5 uit 5

72 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,4

Alle reviews

(72)

17.324 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I enjoyed my visit and my eye exam

I enjoyed my visit and my eye exam . I love my glasses .. thank you all

9 maart 2026
Logo Stanton Optical - Knoxville (West Town)

Antwoord van Stanton Optical - Knoxville (West Town)

Hello Lina! We’re glad you enjoyed your visit and your eye exam, and that you love your new glasses. We look forward to seeing you again!

Beoordeeld met 5 van de 5 sterren

The whole process was quick and easy!

The whole process was quick and easy!! I've been going here for years and will continue to do so in the future!!

20 februari 2026
Logo Stanton Optical - Knoxville (West Town)

Antwoord van Stanton Optical - Knoxville (West Town)

Hello Amber! We're glad the process was quick and easy, and we appreciate your loyalty over the years. We look forward to seeing you in the future!

Beoordeeld met 5 van de 5 sterren

No complaints!

The employees were professional and courteous! The exam was very fast but efficient and the wait time was very minimal! The price was amazing! No complaints!

3 maart 2026
Logo Stanton Optical - Knoxville (West Town)

Antwoord van Stanton Optical - Knoxville (West Town)

Hello Kameron! We’re thrilled to hear that your exam was quick, efficient, and enjoyable, and that our team made a great impression. We truly appreciate you recognizing our staff and are so glad you had a positive experience!

Beoordeeld met 5 van de 5 sterren

This my second time two locations..this…

This my second time two locations..this time it was the good employees.. they seem to care.

4 maart 2026
Logo Stanton Optical - Knoxville (West Town)

Antwoord van Stanton Optical - Knoxville (West Town)

Hello Jeff, Thank you for your feedback! We’re glad to hear our team made your visit a positive experience. We truly appreciate you choosing us again

Beoordeeld met 5 van de 5 sterren

The manager was excellent in referring…

The manager was excellent in referring me to an exceptional local Ophthalmologist for surgery and upon completion, taking care of my prescription. He expedited the completion of my order and provided excellent customer service! Thank you!

2 maart 2026
Logo Stanton Optical - Knoxville (West Town)

Antwoord van Stanton Optical - Knoxville (West Town)

Hello Tom! We’re thrilled our manager could assist you with a referral, expedite your order, and provide excellent service. We truly appreciate you!

Beoordeeld met 1 van de 5 sterren

Very misleading

Very misleading store and staff. When booking the appointment we were told the exam is included with the frames and the lenses would be done the same day. When getting to the appointment, we were told the exam is $25. We told them we had insurance and that they don't bill our type of insurance and give us a $130 credit for glasses. While waiting, we picked out a pair well below the credit and after the exam, we were then told due to the strength needed, the lenses need to be ordered and could take 2 weeks or more to come in. The whole reason we chose stanton is because the same day glasses due to my son's being broken and needing some sooner rather than later. When taken to the counter to pay, was told it's now $90 instead of $25? I asked why and they just shrugged their shoulders. I only paid because we needed the glasses and didn't have time to go elsewhere. After looking at the receipt, it said I was charged $65 for lenses plus the $25 exam fee. I asked why so much for lenses and they said oh he needs special lenses? Why was i not told? We have never needed special lenses in the past, much less ever had to pay extra for lenses unless we added special coatings. Very misleading. Also wanted to mention the 2 for $79 is a lie. They don't carry any of the frames included in the 2 for $79 in store. We weren't looking for that deal, but we did notice that none of the frames were available for that deal. I would never recommend this company to anyone needing glasses.

14 februari 2026
Logo Stanton Optical - Knoxville (West Town)

Antwoord van Stanton Optical - Knoxville (West Town)

Hello, we’re very sorry to hear about the confusion and frustration you experienced during your visit, especially regarding our pricing, promotions, and same-day glasses. Same-day service can vary depending on your prescription and product selection, and additional add-ons or frame choices may affect the final price. If you have any further questions or need clarification, please let us know—we’re here to help!

Beoordeeld met 5 van de 5 sterren

Really nice people!!!!

Really nice people!!!!

26 februari 2026
Logo Stanton Optical - Knoxville (West Town)

Antwoord van Stanton Optical - Knoxville (West Town)

Hello Maria, Thank you for your kind words! We’re glad to hear our team made a positive impression. We truly appreciate your feedback and look forward to seeing you again!

Beoordeeld met 5 van de 5 sterren

They are fast nice and straight forward…

They are fast nice and straight forward no gimmicks or run arounds 😁

21 februari 2026
Logo Stanton Optical - Knoxville (West Town)

Antwoord van Stanton Optical - Knoxville (West Town)

Hello Kristen! We’re glad you found our service fast, friendly, and straightforward—no gimmicks, just great care 😁. We look forward to seeing you again!

Beoordeeld met 5 van de 5 sterren

Always a wonderful experience

Always a wonderful experience. I won’t ever go anywhere else

23 februari 2026
Logo Stanton Optical - Knoxville (West Town)

Antwoord van Stanton Optical - Knoxville (West Town)

Hello William! We’re thrilled to hear you always have a wonderful experience with us, and we look forward to serving you for many years to come!

Beoordeeld met 5 van de 5 sterren

Staff was helpful and they know there…

Staff was helpful and they know there job and there all vary helpful

21 februari 2026
Logo Stanton Optical - Knoxville (West Town)

Antwoord van Stanton Optical - Knoxville (West Town)

Hello Steve, Thank you for your feedback! We’re glad our team could provide knowledgeable and helpful service.

Beoordeeld met 1 van de 5 sterren

Age discrimination for service 80yo cutoff age

My father who is 83 years old went to get glasses at a store in Knoxville, TN after talking with them on the phone on Aug. 19, 2024. They deinied him service because of his age. Told him the cutoff age is 80 yo. My sister called the company and they confirmed the age cutoff for service. Getting older is hard enough without the age discrimination and psycological impact of being treated this way. Company should provide service regardless of age. This is wrong.

19 augustus 2024
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer