My wife and I each ordered 2 sets of glasses (sunglasses and clear glasses). Out of the 4 pair of glasses only 1 was usable. After a month of them messing around remaking glasses only 1 pair was usabl... Toon meer
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Aria is eight years old from Virginia and was very nervous to get her eyes examined. She was welcomed as soon as we walked in the door and the young lady was very reassuring, friendly and helpful and... Toon meer
Bedrijf heeft geantwoord
Quick friendly service. Manager was courteous and efficient. Whole whole transaction took less than 10 minutes. Replacement lenses fit perfectly.
Bedrijf heeft geantwoord
The staff member that assisted me was extremely helpful and understanding of the problem. The problem was resolved , just as he described it would be.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Geschreven door het bedrijf
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contactgegevens
525 S Telshor Blvd, 88011, Las Cruces, NM, Verenigde Staten
- (575) 249-2207
Two Pairs for $79 + Free Eye Exam
3,8
Goed
65 reviews
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The staff were all helpful and…
The staff were all helpful and experienced, great customer service.
2 juli 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
I believe it was israelThe staff member that assisted me was…
The staff member that assisted me was extremely helpful and understanding of the problem. The problem was resolved , just as he described it would be.
30 juni 2026
Antwoord van Stanton Optical - Las Cruces
Hi Lloyd. Thank you for your wonderful review! We're so glad our team member was helpful, understanding, and able to resolve your concern just as promised. We truly appreciate your kind words and are happy we could provide you with a positive experience. We look forward to seeing you again!
Antwoord van Stanton Optical - Las Cruces
Hello Rey, Thank you for your feedback! We're glad to hear Yesenia provided a great experience. We'll be sure to share your kind words with her. We truly appreciate your support and look forward to assisting you again in the future!
My wife and I each ordered 2 sets of…
My wife and I each ordered 2 sets of glasses (sunglasses and clear glasses). Out of the 4 pair of glasses only 1 was usable. After a month of them messing around remaking glasses only 1 pair was usable. Issues stemmed from the local store not getting the replacements ordered to the corporate lab not grinding the lenses properly. I finally demanded our money back. My wife's glasses were refunded within a day. However, the card I had used to pay initially had been compromised so now I have to wait 30 days for my refund. I can say nothing good about the Stanton Optical store in Las Cruces, NM and the corporation in general appears no better.
30 juni 2026
Antwoord van Stanton Optical - Las Cruces
Hello Richard. We sincerely apologize that your experience did not meet your expectations. We understand how frustrating it is to experience multiple remakes, delays, and refund issues after trusting us with your eyewear. Our goal is to provide accurate eyewear, timely service, and a smooth resolution whenever an issue arises, and we regret that this was not your experience. We appreciate the opportunity to make things right by processing your refund and we're sorry for the additional delay caused by the original payment method no longer being available. We appreciate your feedback as we continue working to improve our products, communication, and the overall patient experience.
Quick friendly service
Quick friendly service. Manager was courteous and efficient. Whole whole transaction took less than 10 minutes. Replacement lenses fit perfectly.
10 juli 2026
Antwoord van Stanton Optical - Las Cruces
Hello, Thank you for your wonderful review! We're so glad to hear you received quick and friendly service and that our manager provided courteous and efficient assistance. It's great to know your replacement lenses fit perfectly and that your visit was completed smoothly. We truly appreciate your support and look forward to assisting you again!
...the many styles and colors of…
...the many styles and colors of frames...varieties to choose from...customer service and attentiveness...speedy service
2 juli 2026
Antwoord van Stanton Optical - Las Cruces
Hi Hector. Thank you for your review! We're glad you enjoyed our variety of frames and received attentive, speedy service from our team. We appreciate your support and look forward to helping you find your next pair!
Everything
Everything. I drove back for contacts after calling to make sure they were there. The contacts were not there. I did get them mailed to me but I can’t put them in so a waist of time & money.
2 juli 2026
Antwoord van Stanton Optical - Las Cruces
Hello Michelle, we’re sorry to hear that your visit didn’t meet your expectations. We understand how frustrating it must have been to drive back to the store after confirming your contact lenses were available, only to find out they weren’t. We also recognize your disappointment that, even after they were mailed to you, you were unable to use them. This isn’t the level of service and professionalism we strive to provide, and we’ll be escalating this internally to make sure it’s thoroughly reviewed. Thank you for sharing your feedback with us.
Great service! Broke my glasses out of town
Broke my glasses out of town. They had my same frame and replaced them on the spot! Great job!
2 juli 2026
Antwoord van Stanton Optical - Las Cruces
Hi Donna. Thank you for your great feedback! We're glad we could help replace your glasses quickly and get you back to seeing clearly. We appreciate your support and are happy our team could assist you while you were out of town. We look forward to serving you again!
Aria is eight years old from Virginia…
Aria is eight years old from Virginia and was very nervous to get her eyes examined. She was welcomed as soon as we walked in the door and the young lady was very reassuring, friendly and helpful and helped her pick out glasses before even going for the exam. The tech was also very warm and reassuring . She went out of her way to make Aria feel at ease and worked well to complete the eye exam most professionaly. Aria loves the glasses and can see so much better.
30 juni 2026
Antwoord van Stanton Optical - Las Cruces
Hi Aria. Thank you for your wonderful review! We're so glad Aria felt welcomed and supported throughout her visit. It's wonderful to hear that our team helped ease her nerves, made her feel comfortable during the exam, and helped her find glasses she loves. We're thrilled that she can see so much better, and we appreciate you trusting us with her eye care! 😊👓✨
Not what I want the order was not right…
Not what I want the order was not right just because I was white no one wanted to wait on me that I how I felt holding on conversation with each other instead of ask I did never go back
29 juni 2026
Antwoord van Stanton Optical - Las Cruces
Hello Ann, we're sorry to hear that your experience left you feeling disappointed. We understand your concerns about your order not being correct and that you didn't receive the level of attention and service you expected during your visit. This is not the level of service and professionalism we strive to provide. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Great customer service
Great customer service! Quality product easy to schedule appointments. Staff is very knowledgeable. Thanks Sergio
26 juni 2026
Antwoord van Stanton Optical - Las Cruces
Hi Sandra. Thank you for your wonderful review! We're delighted to hear that you received great customer service and found our team knowledgeable and helpful throughout your experience. We're also glad that scheduling your appointment was easy and that you're happy with the quality of your eyewear. Thank you for recognizing Sergio's excellent service. We appreciate your support and look forward to seeing you again! 😊👓
Antwoord van Stanton Optical - Las Cruces
Hi Rachel. Thank you for your review! We're so glad to hear that everyone was great during your visit. We appreciate your kind feedback and look forward to providing you with another excellent experience in the future! 😊
Everyone was really nice and had great…
Everyone was really nice and had great customer service while helping me through the process during my first visit!
26 juni 2026
Antwoord van Stanton Optical - Las Cruces
Hi Bethany. Thank you so much for your kind words! We’re thrilled to hear you had such a great first visit and that our team made the process easy and welcoming from start to finish. We know trying a new place can be uncertain, so it’s wonderful to know you felt supported every step of the way. We truly appreciate your feedback and look forward to helping you again in the future! 😊
I walked in and asked if they took…
I walked in and asked if they took walk-ins and they had me in with their specialist within 30 minutes and then my glasses were ready by the end of the day.
25 juni 2026
Antwoord van Stanton Optical - Las Cruces
Hi Whitney. Thank you for your kind feedback! We’re so glad we could accommodate you as a walk-in and get you seen so quickly. It’s wonderful to hear your exam went smoothly and that your glasses were ready by the end of the day. We truly appreciate your support and are happy we could make the process easy and convenient for you!
Terrible communication skills from…
Terrible communication skills from person who did eye exam.I was charged for a glaucoma screening that I wasn’t aware I agreed upon.
Also sales person who handled my transaction struggled with trying to create invoice. What should have been a quick visit took way too long.
22 juni 2026
Antwoord van Stanton Optical - Las Cruces
Hello Isaac. We’re sorry to hear that your experience did not meet expectations. We understand your concerns regarding the communication during your eye exam, the glaucoma screening charge, and the delays you experienced during checkout. This is not the level of service we strive to provide. We regret that what should have been a quick visit took longer than expected and appreciate you bringing these concerns to our attention. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Friendly staff
The staff was all very friendly and helpful. They explained every step of the eye exam, which I found very reassuring because I get pretty anxious at doctors' offices.
21 juni 2026
Antwoord van Stanton Optical - Las Cruces
Hello Francis. Thank you for your kind review! We're so glad to hear our team made you feel comfortable and took the time to explain each step of your eye exam. We understand that medical appointments can be stressful, and we're happy we could provide a reassuring experience. We truly appreciate your feedback and look forward to seeing you again!
I have been referring all my friends…
I have been referring all my friends and family since I went in.....I was just a walk in and I was In and out with in an hour and not even 10 days and I have my glass as soon as I walked in a greeted by sergio great customer service from the back to the front thank u so much Stanton
I will be back soon
18 juni 2026
Antwoord van Stanton Optical - Las Cruces
Hello Aundrea. Thank you so much for your awesome feedback! We’re thrilled to hear you had such a smooth experience as a walk-in and were able to get everything done so quickly. It’s great to know Sergio and the entire team—from front to back—provided excellent customer service and made you feel welcomed right away. We truly appreciate your recommendations to friends and family and look forward to seeing you again soon!
There was a mistake with a pair of…
There was a mistake with a pair of sunglasses that got mix up and they fixed completely, no problems at all. Definitely recommend if your on a tight budget!.
29 mei 2026
Antwoord van Stanton Optical - Las Cruces
Hello Pete, Thank you for your kind review! We’re so glad to hear our team was able to quickly fix the mix-up with your sunglasses and make everything right. It’s great to know you had a positive experience overall and found value in your visit. We truly appreciate your recommendation and support!
The staff was very pleasant and…
The staff was very pleasant and helpful. Sergio was great to work with!! My new glasses are wonderful.
13 juni 2026
Antwoord van Stanton Optical - Las Cruces
Hello Susan. Thank you for your feedback! We’re so glad to hear that the staff was very pleasant and helpful and that Sergio provided great service. It’s wonderful to know you’re enjoying your new glasses. We truly appreciate your kind words and look forward to serving you again in the future.
Muy amables todos y muy buen servicio…
Muy amables todos y muy buen servicio muchas gracias
12 juni 2026
Antwoord van Stanton Optical - Las Cruces
Hola Jorge! Muchas gracias por sus amables palabras. Nos alegra mucho saber que recibió un servicio excelente y que todo el equipo fue tan amable con usted. Apreciamos mucho su confianza y su apoyo.
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