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Beoordeeld met 1 van de 5 sterren

Unfortunately, Static Nails proved themselves unworthy of trust. I followed the directions to return some of the products and nothing was EVER credited back. Customer support continued to encourage me... Toon meer

Beoordeeld met 1 van de 5 sterren

I have had trouble with multiple orders, I did not receive the order and I was not given information for weeks. Finally, they attempted to reship the order and it was sent to the wrong state. After... Toon meer

Beoordeeld met 1 van de 5 sterren

Total con, takes your money for products and then never delivers. I have chased constantly with their customer services and keep being told they are waiting to hear from their warehouse.

Beoordeeld met 1 van de 5 sterren

Do not buy their new magnetic lash products— the liner does not work and the lashes look nothing like the website photos. They claimed to look natural but I received giant caterpillar lashes that look... Toon meer

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Get the press on nails and lacquer nail polish from Static Nails and start discovering the ways to enhance the look of your nails with beautiful glue on nails. Visit now!


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120 reviews

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13 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Ruined my natural nails!

I loved the look of the Static Nails when I first tried them, but after wearing two sets for a week and a half each, my natural nails are a mess. The have dents and bumps on all of them and I will have to completely grow them out for many weeks and hope they will go back to being normal again. I have taken pictures of my nails and would post the pictures if I could.

22 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

BACTERIAL INFECTION!

I just removed my third set from Static after wearing them for a week. First off, they have yet to come off my fingernails with a warm, soapy water soak - I always have to use acetone. Secondly, if I had left them on another week I would be facing some pretty hefty medical bills (and may still have a few to come). One of my natural nails emerged this time with a case of "the greenies" (bacterial infection) that has permeated the nail into the nail bed. I have been using glue-on nails on and off through out my life previously using Kiss' anti-bacterial glue and never had a problem. But now I feel like I let myself be blinded by the beautiful product images and hype of Static. The red flags are there for us more experienced glue-on girls: glue without anti-bacterial properties, encouragement to wear for too long time periods, no alcohol-prep pads provided (I provided my own), and very few contrary reviews of the product on any selling source. I'm here to tell you, don't let the pretty nails that look good after a week of wear (except the glittery ones - they peel after 5 days) entice you into complacency. Take these nails off NOW. If you insist on wearing them then use an excellent quality anti-bacterial glue - NOT STATICS GLUE - and don't wear the opaque styles (that you cannot monitor natural nail health visually through) any longer than 3 days. I will not be able to even paint my natural nails until this grows out and I have to buy a separate nail care kit just for that nail so I do not spread the infection to other nails. BUYER BEWARE, NOT ALL THAT GLITTERS IS SAFE OR AS REPRESENTED.
Any company/representative that claims that their glue is designed to breakdown naturally so you can soak your nails off in warm soapy water - that party is essentially telling you straight up that their glue will breakdown as you wear them opening you up to water/bacteria seepage and infection. Bad design concept. Bad health concept.
I just threw away 4 brand new sets of these nails because while Static does claim to do returns, it's for store credit only! Who wants to use a store credit for other nail products while suffering from a bacteria their products helped create?! And I definitely wouldn't risk using their eye products at this point.
$100 down the drain!

15 augustus 2022
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

My first time trying the static nail…

My first time trying the static nail polish I was excited after hearing the manicure would last 7-10 days. Well, by day 3 I had a few chips, day 4 polish was peeling off. And I did use static primer, 2 coats of polish, and static top coat. In my opinion the product is not worth the price.

8 augustus 2022
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I loved static nails and how a You're…

I loved static nails and how durable they were using their own brush on glue. I do have small nail beds and had to file them to fit better. However when it came time to take them off after having them on for 3 weeks they ruined my nailbeds. And it was not like I had to tear them off either Wish I could add a picture.

15 juli 2022
Review zonder uitnodiging
Logo Static Nails

Antwoord van Static Nails

Hi Mary, we are so happy to hear you loved the product and sorry to hear you had issues upon removal after 3 weeks of impressive wear. Please note this is not the normal case for customers as the glue dissolves over time and as long as they are not forced off cannot cause damage or leave behind glue residue. On rare occasions we have seen the nails last around 4 weeks when max glue application was applied for long wear on individuals with very, very dry nail beds, which sounds like it could have happened to you. The solution to avoid issues next time is to 1) apply half as much glue so it does not take as long to break down on you and/or 2) Use our Non-Toxic Odorless Polish and Pop-On Nail remover which dissolves the glue on command for a non-damaging removal <3 You can find it here: https://staticnails.com/collections/non-toxic-color-remover

Beoordeeld met 1 van de 5 sterren

Disintegrated nails from glue

I was excited to wear these nails. They looked great! Unfortunately I am now paying the price! My nails disintegrated from the glue. I always had descent nails but wanted to be a little fancy, hence the Static Nails. My nails are now split and peeling. I am going to see a dermatologist to see what can be done. I Am sure they’ll have to grow completely out however the way they are splitting and peeling I don’t know when the grow out process will start! I’m curious as to how this can happen if, as they claim, they used only natural ingredients. I will be further researching how this happened. In the meantime I’d watch out!

10 juli 2022
Review zonder uitnodiging
Logo Static Nails

Antwoord van Static Nails

Hi Melissa, thank you for letting us know. Please note we have not heard of this happening before in our about 10 years of business. Please email support@staticnails.com some photos so we can look into an assist <3 It sounds like they have been forced off.

The glue dissolves away from your nail over time so as long as they were not forced off before they were ready there shouldn't be any damage to your nails. We also make a remover that dissolves the glue on command for safe removal.

Beoordeeld met 1 van de 5 sterren

7 weeks later, no nails. Worst customer service. Shop around for a better, deserving brand.

It’s been 7 weeks - nothing received. I paid $50 for delivery alone. They sent it via snail-mail, even though I paid a premium delivery fee. The word fraud and theft comes to mind. They have the worst customer service.

They might have been the first to market, but there are lots of other brands now. Brands that deserve your business! If you're not based in the US, be prepared to wait 6-8 weeks for postage, because they use snail mail service (shipped via boat) but will charge you a premium $50 delivery fee.

Don't let their reply mislead you. They only have ONE delivery option which cost $50 and doesn't state the average shipping duration - obviously because they don't want to tell customers before payment that they're using 6-8 week snail-mail but charging you the premium mail fee.

EDIT (after the Static Nails reply):
Thank you for replying to this feedback. The delivery was NOT delayed. You used a snail mail service (shipped via boat, not plane).
Static Nails charged me $50 for delivery alone - a premium fee. For that $50, you should have posted the item via DHL Express. Instead you guys used a super cheap slow delivery service which didn't cost you $50 and you pocketed the difference.
If you wanted to use the snail mail service, then don't charge us the premium service fee - that's unethical and immoral.
Also, be honest, tell your international customers when completing the Checkout, that "we use a snail mail postage which can take 6-8 weeks for delivery". Then customers can make an informed decision on whether they want to pay $50 for 6-8 week snail mail delivery.

Also, customer service replies within 24hrs M-F? You're joking right? I replied numerous times and got no response for weeks - which is why I ended up pursuing this with my bank - that's how bad Static Nails service is.

I ended up disputing this with my bank - I received a successful chargeback from this company.

1 juli 2022
Review zonder uitnodiging
Logo Static Nails

Antwoord van Static Nails

Hello, we are sorry to hear you have not yet gotten your package. It sounds like this may have been an international order in which sometimes it does take carriers several weeks when the most affordable shipping option is chosen. It is not in our control. Please note most orders ship same day if not within 24 hours M-F. You can email support@staticnails.com and a customer service agent can assist you.

Hello, as mentioned you can reach out to our cs team for our assistance. If you choose the most affordable shipping option it can take any carrier a few weeks or even 2 months to deliver the package, this unfortunately is out of our control. We are always happy to replace lost packages, however, if it still shows it is in transit to you we have to wait.


Hello, the rates and delivery time populated at check out are *direct* from the shipping carrier. Not us. I do see the slowest option was selected for your order at checkout. Again, please request a supervisor if you need further assistance by emailing support@staticnails.com. Thank you.

Beoordeeld met 3 van de 5 sterren

Pretty but Didn't Work for Me

I'll give it to them, these nails are pretty and the glue is really good. A couple problems: they are very long so I had to clip some off and file them down, that was pretty easy but after I did that the nails would constantly split at the top and would have to be filed down even more to where you couldn't see the Ombre effect I loved. They are too thin in my opinion (looks wise and wear wise). They are also not really that good at fitting most of my nails.

16 juni 2022
Review zonder uitnodiging
Logo Static Nails

Antwoord van Static Nails

Hello, Please note we offer nails in different lengths extra short, short, medium, and long length. If you clip the nail straight across it could break since you are putting pressure on the middle of the nail where it curves. If you use a clipper, clip the nail in small sections working side to side and then file to smooth out. You can also file or clip from the bottom to preserve any designs at the tip.

Please also note we have "like acrylic" nails which are completely bend and crack resistant.

Beoordeeld met 1 van de 5 sterren

Worse than grocery store nails

I have tried 4-5 different brands of nails, and these were by far the least durable (and most expensive!) They were chipping and cracking within 18 hours of application. When I emailed customer service with pictures they said I was out of luck, they did not offer refunds. I indicated I had 3 sets that were unopened that I no longer wanted. Because if you super glue bad nails onto your hands they are going to be there for at least a week looking terrible. This is a direct quote from their email response: “Please know that we have our policies, which are listed very clearly on staticnails.com. Per policy, we do not allow returns or exchanges.” I have heard they delete negative reviews from their website :( so outside sources like this are the only way to find out that their product quality - and customer service - are horrible.

15 juni 2022
Review zonder uitnodiging
Logo Static Nails

Antwoord van Static Nails

Hello, we are sorry to hear you are disappointed. Please email support@staticnails.com with the actual issues so we can help =) We do allow you to return unused sets.

Hello, as mentioned you can email us with your specific issues and we would be more than happy to assist and improve your experience.

Hello, please note that is not what our returns and policy says. We allow returns on unopened unused pop-on nails. You can see all policies on staticnails.com. Please email customer service directly for any additional assistance.

Beoordeeld met 1 van de 5 sterren

I wish I had never bought these nails

I wish I had never bought these nails! After seeing them on Facebook I decided to give them a try. I purchased two sets of the "round" shaped nails, which cost me around $50 with tax and shipping and handling. The nails arrived in about a week and I immediately was concerned about how large they appeared. I have slender fingers and nail beds and I wasn't sure they would fit. When I voiced my concern to Static Nails they said you could shape the nails anyway you wished easily. Well I don't know how you could trim the nails down to make them narrower without making it look horrible. So I did not trim them and following the instructions I picked out a set of nails that fit me as closely as possible. I followed the instructions to a T, starting with clean dry nails. I then buffed my nails as instructed with the nail file included in the kit. Next I applied a generous amount of nail glue to my nail bed and then a thin layer to the inside of the nail, as the instructions say. I managed to apply four nails this way, got glue everywhere but carried on. That's when I ran into trouble. The next nails would not stay on my nail beds. No matter what size I used, or how much glue I used, or how long I held the nail in place, as soon as I released the pressure the nails just popped off! I soon realized that no matter what I did they would not stick. I then had to figure out how to get the other nails off without damaging my real nails. Again, following instructions, I tried to get them off but they would not budge. I soaked them in acetone nail polish remover and finally, with extreme effort I pried them from my nails. My real nails and cuticles tore and split, causing much pain. My nails are now in a horrible condition from using these fake nails and glue. I checked Static Nails return policy and that's when I found out I can't get a complete refund because they will only take back the unused unopened nails AND if I do return them I have to pay the postage. I wish I had never bought them and just stuck to nail polish or regular press on's. Do not buy them, do not use them, your nails will be ruined by this product!!!

4 juni 2022
Review zonder uitnodiging
Logo Static Nails

Antwoord van Static Nails

Hello,

We are sorry you did not find the nails to fit you and experienced problems because of that. Please note that while our nails fit the majority of people with petite, average, and larger nail beds there are rare cases where individuals need to file the sides of the nail for a perfect, custom fit, which only takes a few seconds. This will ensure the nail fits properly to allow it to be comfortable and stay on you.

Please note you should never soak your nails or the nails in nail polish remover as done as that would destroy your natural nails leaving them thin, weak, and brittle to break as done. We do carry a non-toxic, odorless polish and pop-on nail remover that was designed to dissolve the glue on command for safe, non-damging removal.

Beoordeeld met 2 van de 5 sterren

Not worth the price

Not worth the price. I do agree that it's made of good material that looks like real acrylic.
However, my thumb nail popped off after not even 24 hours of use. AND it left residual glue on my nail!
Not only that, but the sizes the nails come in are laughable. My nails are wide, and most of their nails are all pretty skinny. I had to file down their thumb nails to use as my ring finger.

I asked about getting a refund or return. They said I have to make my own shipping label, and pay a fee. They even suggested that I just sell my nails to friends or family. What??

Overall, not worth the hype and expense!

31 mei 2022
Review zonder uitnodiging
Logo Static Nails

Antwoord van Static Nails

Hello,

This is an easy fix. If glue was left behind on your nail when it popped off so soon, it means the nail was not actually bonded to your nail in that area. It is important to ensure your entire natural nail is being covered when applying the nails and that you are applying firm, even pressure to avoid air-pockets, which are areas not enough glue was used, and/or pressure was received, which means the glue just dries to your nail and not both the static nail and natural nail. It can be buffed off your natural nail easily with the buffer included though. If you found the nail to show too much of your natural nail when applied it would be too small and could be a reason it also came off early. Otherwise, simply applying enough glue and pressure is the fix =)

Beoordeeld met 2 van de 5 sterren

Don’t even bother.

I actually love the pop on nails by Static Nails. I wish I would’ve come here first to read the scathing reviews about their poor customer service, as I’ve become their next victim.

The nails are great - my first set lasted two weeks+ and help up perfectly. No complaints! They look so natural. Love!

I subsequently ordered six more sets. One arrived with a defect on the nail surface - there was plastic clumped onto it.

The Take What I Want nails have numbers printed near the top of each nail, so there is no way I can wear those! It’s a manufacturing defect or otherwise bad design. So I reached out to their customer service, and that’s where I found Static failed miserably.

They offered a $5 gift card for a future order for the nails with clumped plastic. They even acknowledged “that shouldn’t happen.” Why not offer a full replacement or refund? But it gets worse. For the Take What I Want nails, which are completely impossible to wear (who even wears them with actual numerals printed on each nail?! Crazy!), they suggest I paint them. Paint? I told them I bought these nails because they are to be quick and I didn’t want to paint them. Plus, the photo online is deceiving as they don’t show the numbers, and there is not a mention of that in the description. Not even a comment about that! I find that strange.

I’ve emailed them about three more times after our original conversation and now they ignore me. I’ve never been rude or an otherwise bad customer to them. I don’t suggest buying from them because of there’s a problem, you’ll be the one suffering as they won’t try to help. I’m just blown away with their poor “customer service.” I’ve never dealt with a company like this before. And those follow-up replies they provide here? Worthless. My simple problem should’ve already been resolved, but I had to bring it here. Ridiculous.

Also, Static deleted my review where I explained that numbers are printed! Wow! Unbelievable. Or is it??

If you’re debating on whether to buy from Static Nails, you have all the answers you need.

10 april 2022
Review zonder uitnodiging
Logo Static Nails

Antwoord van Static Nails

Hello,

We are happy to hear you loved your first set. Please note we are always happy to make it right when there are any defects on products. You just need to email support@staticnails.com with a clear photo and detail of the issue within a few days of receiving your products.

Please note all pop-on/press-on nails have numbers on the back so clear nails, like take what I want would show that unless you filed them off, which only takes a few seconds. They don't need to be filed though if you don't want as they can only be seen when the nails are very upclose to your face instead of a standard distance. If they are unused / unopened you can return them.

I'm not sure what you mean regrading the review as all areas to leave reviews, such as here, are not controlled by us they are all 3rd party sites.

Please note if you do not feel you were properly handled you can request a supervisor by emailing the agent.

Beoordeeld met 2 van de 5 sterren

Eh, not any better than regular polish.

They say it lasts up to three weeks. Not even close! Maybe if you don’t use your hands for anything and keep them out of water - you might get a week out of it. Even if I do 3 coats I’m lucky to get 3 DAYS out of it before it needs to come off. It doesn’t really chip - it splits, lifts, snags your clothes, and tears your nail with it. Don’t get me wrong, it’s a very nice polish and drys really fast with the top coat. It comes off with regular nail polish remover very easily. I just have to plan to change it by the 3rd day or it starts looking terrible. I ordered the sweater weather palette. Nice variety of colors but the bottle of top coat won’t last nearly long enough with the colors.

26 maart 2022
Review zonder uitnodiging
Logo Static Nails

Antwoord van Static Nails

Hello, Please note we do not say the lacquer lasts 3 weeks. We state it lasts up to 10+ days as nearly all customers report 8-14 days of wear without chips, including nurses and bartenders who are very rough on their hands and have exposure to a lot of water. You do need to apply our primer and top coat per instructions to achieve their wear. It sounds like maybe that was not done for this application.

Yes, the primer and top coat comes in the palettes, however, yes, with any bottle you plan to finish, no matter the brand you will need 1 bottle of primer/top coat per typically 2 bottles of color you plan to use since you're using 2 coats of color vs 1 coat of primer / top coat with every manicure. The primer and top coat included in the palettes will allow you several manicures before a full size is needed. They are simply introductory sets to our formulas or ways to get seasonally fresh colors without needing full sized bottles for all.

Beoordeeld met 1 van de 5 sterren

Horrible quality nails and not…

Horrible quality nails and not Reusable! I followed all the directions and applied nails. After 3 days the ends of the nails had a huge crack in them. When I contacted customer service they said that I chose the wrong nail (their acrylics like nails do not crack) so why even sell the other ones since you KNOW they crack?! Then they gave me a gift card to use to repurchase and recommended I try their nail polish - if I was interested in nail polish I would of purchased the nail polish in the first place. When I went to remove the REUSABLE nails - they completely cracked more and also left indentations on my nail beds that are still growing out.
Since I had a "credit" that I had to use, I picked out some other nails and went to check out. They had the nerve to still try and charge me for shipping! When I contacted customer service about the shipping she was so rude and said "we already made an exception and gave you a gift card for future purchases and we do not offer free shipping unless yoy spend $65". I told her that she was making it seem as though it was my fault for their defective product. Don't ever purchase from this company - it's terrible!!!!!

22 maart 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Really not reusable without coating them with nailpolish

I ordered the mademoiselle square reusable nails. Easy to use and look great for a while (8 days atm) but really not reusable. Already the design (the nail has a design on top, but it's not through and through that colour) has chips and scratches in the middle of the nail.
Furthermore, as I found them quite long, I shortened them. Like they said easy like cutting through butter.
They advice after shortening to put on clear nailpolish 'to make the design last longer'. I thought that would mean if you didn't you'd only be able to reuse the nails a few times. However, already within the first week of wearing them the design at the edges is frayed and chipping. So if you shorten them, you MUST use clear nailpolish to protect the design if you want to reuse (and perhaps that would also prevent the chips and scratches at other parts of the nails). But I bought these so I wouldn't have to use nailpolish, now I have to do both..

Update: Got a gift card for new nails after my complaint, but it didn’t include shipping. When I commented that i didn’t hear anything anymore. They said the nails with design on them (like the mademoiselle) were more fragile so less long lasting, and that packaging suggests filing at the base instead of the end. Too bad that suggestion isn’t on the website anywhere. When I removed the static nails I saw they had made indentations on my nails (ridges), which I now have to grow out, and a bruise under one nail.

The nail polish isn’t any better, 4 layers as advised, chips within days like any other nail polish.

21 maart 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Customer service is terrible

Customer service was unhelpful and condescending. Site was glitching. They lost what would be a first time customer.

I entered my email to receive a 10% off promocode which I never received. Afterwards the pop up window with the offer never reappeared; there was no option to re-enter my email.

Customer service told me 'please know the discount will always get sent to the email provided.' umm I just told you it didn't? Why are you dismissing my technical issue instead of helping? The only assistance that was offered was to check my other junk mail which of course I checked.

2 maart 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

UPS had lost my nails in the mail, and Static Nails sent me some for free and refunded me. They have excellent customer service and I was impressed with how quickly they responded to me and helped me. Their pop on nails are also excellent quality and help me grow out my bitten nails.

26 februari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Static Nails Remover Melted and Ruined my Static Nails Pop-On Nails

If I could give a Zero star review, I would do so. I purchased Static Nails Polish & Pop-On Remover along with a set of their Pop-on Nails. When it came time to remove the nails (which were regular, not special effect nails) I followed the instructions provided, however the remover not only took the glue off, but has also dissolved the nail from the underside, rendering a nail claimed to be reusable as completely unusable. What I thought was glue residue that I gently pushed off with an orange stick was in fact the nail material that got soft and melted with the remover. BEWARE of this product - even a couple of minutes (Static instructions says no more than 5 minutes) on your pop-on nail will ruin the appearance.
I contacted Static Nails customer service and explained what happened and sent photos. Over several weeks dialog with a customer service representative, in which I re-confirmed the process I used was in line with the instructions provided, I was eventually given a gift card to replace the nails. This gift card however did not include shipping. I brought this to the attention of customer service and was told that if I wanted to avoid shipping I would need to place an order over $65. I have asked why they could not just ship out replacement nails and forget about the gift card as I shouldn't have to pay shipping (or spend more money to get free shipping) to replace a product that was ruined by another one of their products. The customer service (or should I say "non-service" as it take weeks to get a response) representative continues to blame me, saying I left the remover on too long (it was well under the maximum 5 minutes stated in the instructions that they keep emailing me) and they were being 'generous" giving me a gift card. The thing is....I loved the nails, and what was once a five star rating on the Static Pop-on Nails, dropped to a three star rating by the remover product (but could have been resurrected by a positive customer service experience), has instead, now become the lowest possible rating I am allowed to give. Had they just added a few dollars to the gift card to cover the shipping, or better yet, just replaced the nails without issuing a gift card, all of this could have been avoided. As a result, I will share the negative experience I have had with Static Nails in every way I can, so other know that this company does not stand behind their products. Static Nails had an opportunity to resolve this, however their short-sighted attitude may cost them far more in future customers and sales, than the few dollars it would have cost to cover the shipping!

13 februari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Can I leave 0 stars

Can I leave 0 stars? I ordered 2 weeks ago and still do not have my products. No one at the company cares. They have the absolute worst customer service ever. I spent over $50 on 3 stupid bottles of nail polish that I will never recieve and no one at the company cares. Let that sink in before you order. The positive reviews are fake. This "business" is a scam. Stay away.

6 februari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Lacquers Chip After One Day

Static Nails heavily deletes all comments on Facebook. They make you believe that the laquer can last for 10 days.

This product chips after one day. And by day 5 I have so many lines and cracks in my nails, it's embarrassing.

I really wanted to make this work. I bought the set and used all their directions with the primer and top coat. My schedule was going to be paint my nails every Saturday. I only bought this because of their 10 day advertising.

I did this for four times for four weeks. I used four different colors and it's all the same. My nails don't even last til Wednesday. I keep them on a week, but it's atrocious with whole nails missing by then (it's a NAIL POLISH, not even a fake nail and it just falls off).

I've had way better results from drug store nail polish. I've never had a nail polish fully self destruct so quickly.

Look up reviews on youtube. You'll see the 10 day thing is a lie and all comments on their website and Facebook are deleted if not positive.

6 februari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Company is sus

This company is a joke and is very condescending to they’re customers, you can see by the way the respond on this platform, don’t even bother going through customer service if they made a mistake on delivering your items, just file a claim with your bank

12 januari 2022
Review zonder uitnodiging

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