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Beoordeeld met 1 van de 5 sterren

Unfortunately, Static Nails proved themselves unworthy of trust. I followed the directions to return some of the products and nothing was EVER credited back. Customer support continued to encourage me... Toon meer

Beoordeeld met 1 van de 5 sterren

I have had trouble with multiple orders, I did not receive the order and I was not given information for weeks. Finally, they attempted to reship the order and it was sent to the wrong state. After... Toon meer

Beoordeeld met 1 van de 5 sterren

Total con, takes your money for products and then never delivers. I have chased constantly with their customer services and keep being told they are waiting to hear from their warehouse.

Beoordeeld met 1 van de 5 sterren

Do not buy their new magnetic lash products— the liner does not work and the lashes look nothing like the website photos. They claimed to look natural but I received giant caterpillar lashes that look... Toon meer

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Get the press on nails and lacquer nail polish from Static Nails and start discovering the ways to enhance the look of your nails with beautiful glue on nails. Visit now!


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Beoordeeld met 1 van de 5 sterren

FAKE GEL POLISH DO NOT BUY

They sell the cheapest regular nail polish they could get their hands on, and try to pass it off as expensive gel polish. IT IS NOT REAL GEL POLISH.
they don't accept return or do refunds so after the product arrives and you paint your nails and find our after 2 days that the polish chips off, they will tell you they don't accept returns or do refunds. Bait and switch and false advertising.

25 juni 2021
Review zonder uitnodiging
Logo Static Nails

Antwoord van Static Nails

Hi Maria, 

I'm sorry to hear you did not like our formula. Please note we have never claimed that our Liquid Glass Lacquer is a gel formula, as that is untrue. Additionally, none of our advertisements or product descriptions contain false information. Our policies are very clear and can be read anytime on staticnails.com. However, we are always happy to work with our customers directly to help improve their experience through email at support@staticnails.com. 

In reviewing your emails, you did not try to work with our agents to get a better experience or help us reach a solution for you, instead, you aggressively name-called and made false slanders. We have a 0 tolerance policy when it comes to mistreatment of our agents. Our agents are held to an even higher standard when it comes to how they treat our customers. 

Static Nails prides itself on using only the highest quality ingredients. This can be seen by comparing our ingredients to other brands and doing research on each ingredient. Our formulas are also cleaner, safer, and toxin-free, unlike many others. On average we spend 2-5 years developing and testing each custom formula before bringing it to market to ensure it outperforms the rest. This is unique to Static. We are happy to report that in a study 100% of participants voted that Static Nails lasted 3x longer than other leading nail polish brands. 

We are anything but short of glowing reviews. Nearly all customers report getting 8-14 days without chips when it comes to our Liquid Glass Lacquer, which is very impressive for a toxin-free, clean nail polish type formula. 

However, while we are very proud of our lacquer formula, we understand not everyone may share the same experience, which is why we are again happy to work with our customers to help make things right. If you would like to work with someone on our team to get a better experience please email support@staticnails.com requesting a supervisor and they will be happy to assist you. 

Beoordeeld met 5 van de 5 sterren

Brilliant nails!

I have ordered these amazing nails on 3 separate occasions. (In many different colours) They arrive within 3 weeks from the US and are too easy to use. I’m very surprised by all the negative reviews - these nails are brilliant! I recommend buying the paint on glue rather than using the glue supplied with the nails as it makes life a lot easier.

18 mei 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Damaged my nails so badly

Damaged my nails so badly. Used to be strong and they are thin, brittle and breaking below the quick. The don't "pop" off. one might, or two or three randomly but then you are left with 7 nails and three weak nails that catch on everything and break below the nail bed. DO NOT RECOMMEND. Before COVID I got a no chip mani every two weeks for 6 years straight and never had any damage. HORRIFIC experience. I applied a second set (stupid) because my nails were embarassingly terrible after the first set "popped" off, which is crap. My nails are now so thin and brittle I can't even apply a clear coat without stinging. Lies and influencer/affiliate media lead you to believe these are the best thing ever. NOPE. Wish I'd read this site before trying. Completely ruined my nails, two are cut down to the middle of the nailbed and all of them sting in the shower. AVOID AT ALL COSTS. I followed your instructions to the letter. I let one nail "pop" off at a time, looking ridiculous with 4 or 5 nails that took longer to "pop". I bought your glue, your remover. My nails will take months to recover and I have to wear band aids over three fingers because even though they "fell" off randomly they thinned my nails so badly they tear. Incredible scam protected by a social media team determined to get the benefits out there, but not the truth or reviews from actual people who GAVE YOU MONEY.

24 maart 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Peeling nails, Bubbling manicures, Bad customer service, No Guarantees

I tried static nail polish. At first I noticed my nails would bubble upon applying the second coat, making the manicure look cheap. Then I noticed that by the next day after sleeping on them my nails would be imprinted as though I pressed them against fabric while wet, leaving my nails looking matte and bad. I kept taking off the polish and trying different methods of applying - dehydrating nails, waiting an hour between coats to apply, etc. None of it worked, and if I left the polish on longer than two days, my nails started peeling off in chunks.

I emailed static nails and followed their advice. They then told me I had to purchase their primer and lacquer in order to get the products to work. I asked if they could garuntee that the products would work, and refund me for the lacquer if it still didn't work. They told me they don't do "behind-the-scenes" negotiations and directed me to their "no refunds" policy. I see many other negative reviews, which leads me to believe they cannot and will not stand behind the effectiveness of their product, which is supposed to last 14 days, yet damaged my nails in 2.

I also received no reply to my Instagram negative review which leads me to believe it was removed since Static replies to all negative reviews.

16 maart 2021
Review zonder uitnodiging
Logo Static Nails

Antwoord van Static Nails

Hi Lauren,

Happy to help with this, all of the above are easy fixes.  Firstly, to avoid fabric lines while sleeping simply ensure your polish has had enough time to dry before going to bed. Our lacquer only takes about 10-15 minutes to dry.

Bubbles in polish are caused by shaking. Simply roll the bottle back and forth between your hands in different directions, tap the butt of the bottle a few times to push the air bubbles to the top, then let it sit for at least  20 minutes or more to reset it and it will be bubble-free.

Regarding your other comments, you asked customer service for additional special discounts and accommodations for you to consider trying our product with primer and top coat. While we are super thrilled and honored that you tried one of our colors it does state clearly on every single product page in the product's description and in the instructions that our lacquer colors must be paired with our Primer and Top Coat to get long-lasting results.

Using our product as instructed does make a massive difference in wear time. As much as we would love to ship you product for free or give you extra discounts beyond what we already offer on staticnails.com and through standard promotions, it would not be fair to our other customers that chose to get our primer and top coat with their colors upfront and did not receive these special accommodations you were requesting.  

Please note we do offer palettes that include primer, top coat, and 7-8 colors at an incredible value for those that do not want to commit to full-sized bottles at first, but want to try our system, or simply get an array of beautiful colors for a steal.

The same information has been sent to you on every single platform you have commented on. We apologize again that we cannot break policy for you regarding this matter and appreciate your time. We hope you take our feedback and instructions into consideration to get a better experience.


Beoordeeld met 1 van de 5 sterren

i see your strategy

edit****
will you allow my honest review to be posted on your website? i sent you screenshots so i think we both know i posted it in the “right place.”

i see your strategy, well riddle me this: do you allow negative reviews on your webpage? facebook? that’s it, that’s the only question i want answered from you.
DO NOT ADDRESS MY COMPLAINTS ABOUT YOUR PRODUCTS BY TELLING ME I NEED TO LET THEM POP OFF NATURALLY. you are insane. stop repeating the same garbage over and over and over...
doesn’t it get tiresome?

Static Nails is a SCAM. facebook promotes a scam. at this point, i’d pay for facebook if it meant i didn’t have to endure false advertising.

and because my review deserves to live somewhere, here it is:

TITLE: too good to be true -
pretty but painful

so... i was so excited to try these "pop on" nails (designed and created by a young female entrepreneur). but i have to say my experience was pretty unpleasant:
1) they do not "pop off":
i applied two sets over the course of a month, my first time using less glue, and my second applying the glue much more generously. both times the nails starting to lift on the sides while still remaining firmly attached in the middle; as the nails start to lift off -> obvious air gaps created -> leading to possible fungus -- i removed the first set on day 3. the second time (after the more liberal glue application), they again started to lift on the edges on day 7, so i soaked ... and soaked... and soaked. but eventually just practically ripped them off. ouch.
2) they are not "reusable":
after removing my first set, there was still glue all over the back of the fake nail, a thin layer on my nail, and a gross bit up near where my real nail ends and the fake nail extends. as i mentioned, I COULD NOT WAIT FOR THEM TO NATURALLY POP OFF, as they had already starting lifting off on the edges. i also soaked the fake nails in hot water for hours after removal in the hopes of removing some of the yucky residue and possibly, maybe getting a second use out of them. nothing. glue still rock hard and the nails coated with ridges of glue. also, the middle finger pop on cracked at the tip before i even removed it, so i definitely can't wear that set again.
3) they will leave your nails damaged:
after removing the second set (where i had applied much more glue in the hopes of them lasting longer than 3 days), my real nails were so raw they were tender and red. the middle of my thumbnail cracked :( and all my other nails were pretty weak and will probably take about 3 months to fully grow and recover. it's pretty near impossible to not get glue on your finger (scary), on the surface of the nail (sad because it ruins the perfect surface), and in a weird way meshing the tip of the fake nail to your skin behind your nail. after both applications i had to try and use warm water to re separate the space behind my nail from the skin. really terrifying feeling of not being able to feel behind your nail.

i've bought three sets in total, used two, and i'm honestly not quite sure that i'll ever use the third after these dissapointing and traumatic experiences.

nice try, but some things are too good to be true.

p.s. i had written most of this in an informative comment on one of their Facebook instagram ads... where it was subsequently deleted. bummer that the company doesn't value transparency...
p.p.s. i'm a 24 y/o college student who's not particularly "hard" on her hands...

20 februari 2021
Review zonder uitnodiging
Logo Static Nails

Antwoord van Static Nails

Hi Dana, 

As discussed with you previously on other platforms customers are welcome to leave reviews on our products and their experiences regardless if they are negative or positive. We take customer feedback very seriously and reviews are how we improve. We do not allow spamming of any kind, solicitation of 3rd party products, or false/inaccurate information to be posted. The comments you made did not contain information of your experience OR of our products but instead were posts harassing customers in efforts to persuade the public and our fans that our company was a “Scam,” which is a very serious, false allegation and why your comments were removed. Millions of people wear our products each month without issues, and have for almost a decade. Our company and products are anything but a scam.

However, a customer service agent messaged you immediately after removing your comments to let you know they were removed and why, encouraging you to leave comments/reviews that contained information about your experience with our products that would actually be helpful to us, our customers, and you so we can know whats going on and assist. 

You stated that you “ripped” off the nails despite them being firmly attached to your own, which would be considered force removal. Per our instructions, the nails should never ever be forced off. There are safe, appropriate ways to remove the nails without damage. The glue used to apply the nails bonds like acrylic but dissolves as you wear them. As long as you do not forcibly remove the nails there will not be any damage. You can wear them a few weeks or a few days at a time depending on how much glue is applied. How to control your wear time, application, and removal instructions can be found on each product’s page at staticnails.com.

We also offer an odorless, non-toxic remover (as you know) that doubles as a pop-on nail remover by gently, but effectively dissolving the glue upon impact, allowing customers to safely remove the nails whenever they want, no matter how much glue is on their nails or how long they have been wearing the nails. This is a great way to remove them safely if someone doesn't want to wait for the nails to be removed based on how much glue they applied for their initial desired wear time. 

We have customer service agents available 24/7 via support@staticnails.com that can help answer any questions or concerns in a timely manner should you need assistance with our products in the future. 

Beoordeeld met 1 van de 5 sterren

Unwilling to respond to my multiple…

Unwilling to respond to my multiple emails about refunding me my money AFTER I returned my products a month ago. Thieves!!! $65 gone!!!

19 februari 2021
Review zonder uitnodiging
Logo Static Nails

Antwoord van Static Nails

Sally,

Our agents responded to your email within 24 hours and stated that they had issued a refund to your original method of payment and that it would take the standard 5-10 days to become visible on your statement. Please check your spam folder and consider removing this review as it is false kindly.

Thank you.

Beoordeeld met 1 van de 5 sterren

Scammed me out of money

I am positive they’re going under and not fulfilling orders anymore! Its been weeks since I’ve ordered and NO update on a tracking number at all. I asked for a cancellation and they flat out refused. Now they are ignoring my emails and I am afraid I will never get my $60 back.

What a scam!!

—-
edit: it looks like they have time to reply to my review (i’m not even the same April!!) but NOT my emails and messages on social media. Tragic!

4 februari 2021
Review zonder uitnodiging
Logo Static Nails

Antwoord van Static Nails

HI April, please see our response to the comment you had already made a week ago under your April cross account. Thank you.

Beoordeeld met 1 van de 5 sterren

Scams, lies and delete true reviews of IG & FB

They use pictures and false endorsement from influencers without telling the truth. They use Taylor Wynn's photo but without the original caption which stated that the nails colour wore off after only a few days and that she recommend KISS nails for half the price over the Static ones.

Their "revolutionary" nail polish remover, does not work, at all - and for $18 a bottle and with no return or refund policy stay away from buying it.

They delete all questionable or even the slightest truthful comments about their products off both IG and FB.

Edit: The company has requested that I remove part and edit my review. After contact with Trustpilot I have sent Trustpilot the emails and videos of their product not working AT ALL and screenshots of reviews and questions being consequently removed from all platforms they can under false pretence that it is "spam" - including blocking paying customers on all their social medias, IG/Twitter/Facebook.

Regarding their comment to this review, NO you have not responded anything the sightliest of what you claim, all you responded with was that you do not offer refunds. I have made a claim to the EU ombudsman civil court for you selling products which doesn't do what they claim AND you break EU law about not offering 14 days legal refund on all products purchased online. See you there..

3 februari 2021
Review zonder uitnodiging
Logo Static Nails

Antwoord van Static Nails

Hi Sabi,

We are sorry to hear that you were not satisfied with the remover. Please know that it is scientifically proven to work. If used as directed I am confident you will have the same positive experience as our other customers. I see an agent had already provided you with the instructions and tips to try the product again. Please note our policies can be reviewed on StaticNails.com at any time before, during, or after purchasing.

Beoordeeld met 1 van de 5 sterren

Don't hold your breath waiting for your order to arrive, they won't ship it anyway.

As many others have stated as well, there is a serious issue here with ensuring that orders actually get shipped, and then with dealing with customer support when your order does not get shipped.

StaticNails "guarantees" shipping within 3-5 business days. I reached out 2 weeks after the expiration of that deadline to see why I hadn't received a shipping confirmation email. I got a quick response that didn't make sense, basically saying she was absolutely certain that my order had been given to the carrier, but that she would need a week to see if the carrier was able to give her information on where it is, and that they'll re-ship it if not (no mention of the fact that I *also* didn't get the "guaranteed" shipping confirmation email). Literally every single parcel carrier service automatically provides a tracking # for every single package -- it's part of the label that either the customer or the carrier creates for the package for shipping. Seriously, Google this -- every single parcel carrier automatically provides tracking for every single package. No exceptions. There is no way that you did ship this and do not have tracking, nor any way to get that, no matter what carrier you use. If you shipped this, you do not need a week to check into this. You should've spent a few mins looking into the tracking info before responding to my email. But of course, that would only make sense if the package had actually been shipped, otherwise I would receive the email I did receive, making excuses and lying about my order status.

So StaticNails did not fulfill their shipping timeline that they guarantee, had not shipped my order out even within the 2 weeks beyond their shipping guarantee date, lied to me about having shipped it when I reached out, and then still didn't ship it thereafter and ceased responding to my support emails. I contacted them numerous times through Facebook, both as posts on their page (got deleted immediately with no response, so someone is monitoring this page diligently but providing no service to customers) and as messages through Facebook (also haven't heard back on these), and then I contacted through Twitter, too. I have heard nothing from any platform. I saw that another TrustPilot reviewer mentioned she had some success in getting resolution when she found and wrote to the company owner, Alexis Irene, on Instagram. I just wrote 2 posts on her Insta to see if there's any chance to get resolution that way. If I haven't heard from them by end of day tomorrow, I will be contacting my credit card company to issue a chargeback, and I have already submitted a formal complaint about their business practices to the California Attorney General due to the conspicuous lying about my order status and the refusal to follow up and provide any resolution (ie shipping out the order I paid for over 3 weeks ago). The business is registered in Austin, TX as well, so submitting formal complaints through the Attorney General of either or both states may help pressure the company to bring its' policies in line with consumer protection laws.

*UPDATE BASED ON STATIC NAILS RESPONSE:

-You have been asked multiple times to provide evidence of having shipped my order by the expiration of your own shipping guarantee. If you have lost this electronic shipping confirmation, you can contact the carrier and have them print or email you a new copy of your shipping confirmation/receipt. You don't have this because you didn't ship my order. Further evidence consists in the fact that I didn't receive any shipping confirmation when you say my order shipped, and it's still in transit (w 5+ business days left) a month later.

-You eventually responded on Facebook via message to say that you only provide support via email. I responded that I'd been compelled to follow up through other channels due to email support being unresponsive. I received no response to this.

-I kept records of all of my attempts to reach out to you for resolution. It seems that you didn't do this, nor any due diligence before making publicly false claims (dishonesty seems to be StaticNails' primary policy, actually). There were 4 posts on your facebook wall, all of which were deleted immediately and without response. 1 Facebook message (of background info and requesting help), plus one follow up requesting help again after being told that this is available through email only. 6 Twitter posts all requesting help and noting the lack of follow up through any platform. And 4 Instagram posts (split between the owner's insta and the StaticNails insta) also noting that I hadn't received any resolution or help through email, and requesting that. Please provide explanation for where you pulled the 80+ figure you noted in your dishonest review response.

If this is your "best", you suck.

29 januari 2021
Review zonder uitnodiging
Logo Static Nails

Antwoord van Static Nails

Hi April,

We are saddened to see another review from you regarding this issue. As you saw, your package was fulfilled and shipped on time. It is unfortunate that it was lost in transit by the shipping carrier. We truly understand how frustrating that can be, especially during these times, but we do not have any control over that happening since we do not own USPS, DHL or other carriers. However, we did make it right by re-shipping your order which I see is successfully in transit to you.

I do also see in reviewing your case that multiple agents had responded to each of your posts, emails, and comments, which totaled over 80, regarding this situation repeating the same information above and doing their best to assist you. If you have any recommendations on how we could have relayed this information more clearly or effectively to you please email us at support@staticnails.com with suggestions on how to do so and we will review procedures internally to improve.

Beoordeeld met 1 van de 5 sterren

AVOID! Massively disappointing.

I had been wanting to try Static Nails for a while and was SO excited to finally buy my first pair. I purchased two pairs thinking I might want to have a choice of which to try first.

The first thing I noticed when the nails arrived is that there aren't enough sizes. This company brags about their amount of sizes and how they will fit "EVERYONE," but the truth is that as an adult with smaller hands there weren't enough nails in the "middle" sizes to fit all of my fingers. I wound up with a weird hodge podge of nails in which the nail on my middle finger is noticeably wider than the nail on my pointer finger (my pointer, middle, and ring finger nails are all about the same width) and the nail on my thumb is too wide, because there wasn't a thinner option that I didn't need for another finger. They looked beautiful on the website but looked frightening and unnatural in real life.

I only applied the nails on one hand. Thank goodness for that. Application was relatively easy, but once they're on they are very uncomfortable. Almost painful, even. It feels as though they're pulling on my nail beds. The nails I tried were the "Caviar" coffin nails. I ordered the "short" nails but these were so long that I couldn't even type with them on. You can cut the nails, but if they have any sort of shape then this will ruin them. They also smell terrible when filed.
You can't just remove these if you don't like them, even if they hurt to wear. Within less than an hour of applying, I was able to soak my fingernails in warm water and pry these off with a nail file. Although the damage to my nails was very minimal, it once again, contrary to the company's claims, DID cause damage.
The best part of it all is that after going through this ordeal with my singular set of nails, I have another unopened set of nails. I figured I could just return it since I had barely even touched the outside of the package. Nope. They don't accept returns, at all. I thought about giving the nails away but I don't want to wish this experience on anyone else. So I wasted my money on two sets of trash nails that I'll never use.
Thanks.

Edit: I wish I could give fewer stars after this condescending BS response. Their FAQ literally says "Static nails fit everyone from a 13-year-old to a drag queen, so the odds are pretty strong, and we feel confident fit is nothing you have to worry about." (with "everyone" in italics for emphasis) and has said that for over a year, but they had the gall to tell me "we do not claim [the nails] fit everyone."

Please just stop.

18 november 2020
Review zonder uitnodiging
Logo Static Nails

Antwoord van Static Nails

Hi Alex,

We are so sorry the nails did not fit you. Each set contains 24 nails in 12 sizes that fit most petite, average, and larger sized nail beds. While the nails do fit most, please know we do not claim them to fit everyone. We do encourage customers to email us a clear photo of their hand to support@staticnails.com if they are worried about the nails fitting. By doing so an agent will be able to confirm if the nails will fit or not prior to purchasing.

The nails being too small for your nails would be why they hurt. A best-fitting nail will fit flush between your cuticles and not have to be forced down to rest on the nail. The nails should never be forced removed kindly to avoid damage. All of this information is listed on the website.

We do offer a nail color remover that removes both polish and pop-on nails by gently dissolving the glue on impact to avoid damage and allow you to remove the nails whenever you want. Due to Covid we are not taking back any products, but would love the opportunity to help you try and fall in love with something else. Please reach out to support@staticnails.com and ask for a supervisor to assist you <3

Beoordeeld met 2 van de 5 sterren

Broken nails!

Well.. the nails are beautiful only in appearance ... I ordered from Denmark several of these packages with total order 106$.I was charged a lot of money by the customs, another 50 euros, it is understood that in total I paid like gold nails.The worst part is, I just wore them and while I was doing chores at home, these nails are so flexible that immediately after 3-4 hours started to split in half to break in small pieces and lift up, do not deserve for the MONEY I gave !! 😔😔

11 november 2020
Review zonder uitnodiging
Logo Static Nails

Antwoord van Static Nails

HI Anastasia,

So sorry to hear that! Please reach out to support@staticnails.com with a clear photo of your nails so we can ensure they were applied properly. The nails should not be that flexible, I am assuming the nails were applied upside down and that is why this happened. They are thinner at the cuticle to look more natural. The side of the nail that has a number goes near the tip of your nail. When applied the correct way they will be super durable. People workout, garden, clean, do construction etc with them on and do not have issues.

We look forward to hearing from you and assisting to get you a better experience.

Beoordeeld met 3 van de 5 sterren

Terrible customer service

I have bought at least 10 polishes and Top coat sucks dries up fast after opening bottle, when I contacted them they said it was storage ,then I showed all the others I bought and she said go buy polish dissolver,DO NOT WASTE YOUR MONEY ,I dealt with Nancy and she has no idea how to treat customers expensive lesson!!

8 oktober 2020
Review zonder uitnodiging
Logo Static Nails

Antwoord van Static Nails

Hi Denise,

Can you please email support@staticnails.com and ask for a supervisor so I can assist you? Would love to make this right <3

Upfront before reviewing your case the only thing I can think of that would make the top coat dry after it had been opened is if paint got on the outside of the neck and was not wiped off with remover and a cloth prior to screwing on the lid. Because it is a clear formula it can be harder to see if this happens. Wiping the neck of the bottle ensures that when closed the cap will stay air-tight preventing air from getting in and making the polish thick.

Beoordeeld met 1 van de 5 sterren

Painful and damaging

I ordered 2 of the pop on nail kits last month. My order arrived in a timely fashion and there was no damage to the product itself. I had no problem cutting the nails down to the length I wanted and not a whole lot of trouble with the gluing process. My problem is that once the nails were glued to my fingernails, they were actually creating a tension that was pretty uncomfortable. The fake nails were shaped a bit more narrowly than my real nails but when pressed down, they fit perfectly so I glued them on. The fake nails were trying to retain their shape and pulled back on my real nails, and it was so uncomfortable I had to take some Advil for the pain. When I tried to pry them off after a soak in hot water, they pulled the surface layer of my real nail with it. So the company’s claim that they don’t damage your real nails was not true for me. I cannot recommend these.

19 september 2020
Review zonder uitnodiging
Logo Static Nails

Antwoord van Static Nails

Hi Brie,

So sorry to hear of this, that must have been so disappointing, luckily this is an easy fix. As you described above the nail sizes selected were too small for your nails and they were forced removed, which is why you experienced this. Some of the nails in our kit our more curved, while others are more flat to fit different nail bed shapes. When choosing a proper nail size the nail should fit flush between the sides of your nail and should simply rest on the nail without really having to push it down.

On your next set try going up a size for nails you're not finding to fit perfectly right away and file the sides for a perfect custom fit. The nails file in seconds and this will allow them to rest better on nails that are more flat without having any tension. The glue used to apply the nails bonds like an acrylic, but dissolves as you wear them. As long as you do not force remove the nails there will not be any damage.

You can wear them a few weeks or a few days at a time depending on how much glue is applied. How to control your wear time, application and removal instructions can be found on each product's page at staticnails.com. We also offer a non-toxic, odorless nail color remover that not only removes nail polish, but removes pop-on nails without damage by gently dissolving the glue on impact. This way you can remove the nails when you want easier, faster, and avoid any risk of damage.

Beoordeeld met 4 van de 5 sterren

Best Find

Love this polish and the colors are salon quality. I found it extremely easy to apply and it is lasting longer than regular polish. I bought the primer, polish and top coat. Such a nice find...especially since my regular manicure appointment has been cancelled during Covid. I have now ordered more colors !

11 augustus 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No return policy! Do not buy!

I ordered a palette and it arrived damaged. Polish was visibly leaking from the bottles. I immediately emailed “customer service” and requested a refund or exchange. It took longer than their stated response time to get back to me. They told me to just wipe the polish off the bottles and that would be fine. I don’t know what business considers this a proper response to handling damaged product, but apparently this is appropriate to them. I had to email back multiple times and post on social media sites and they clearly removed my comments informing potential customers of their “customer service”. They then offered me a $20 discount code to which I replied that it was not a resolution. I wouldn’t want to purchase additional products from them which would end up costing me even more money. I found that the company is under Alexis Irene because that’s how my transaction was labeled on PayPal so I messaged her account on Instagram, explained the situation. She initially only offered me the same $20 coupon code which I was not happy with. I only wanted an exchange or refund. Finally, she granted my request. This took almost a month to get resolved! By far, the worst company I’ve ever purchased from. I would not recommend anyone buy anything from them.
I am mailing out my product tomorrow and hope I actually get the refund. I have a feeling they may just scam me out of my money like they initially tried to do.

Edit 2/4/2021: I am not sure why Static Nails is only now just responding with false claims. I am going to give the respondent the benefit of the doubt and assume they did not see the product that was delivered to me. There was very clearly more than just a “dot” of polish on one bottle. It had very visibly leaked out of more than one bottle. The item I purchased was a set so yes, I expect to be able to return or exchange the set as a whole. I was only able to get a satisfied response once I contacted the owner via DM on Instagram. I was fully refunded. If I had not gone through what I did, I would not have received anything. A gift card of partial value for what I paid was not an acceptable solution as I would never purchase another product from a company that believes it’s okay to not rectify an issue like selling customers damaged products. This company also deletes negative reviews on social media.

I can’t stress this enough— do not make a purchase from this company.

10 juni 2020
Review zonder uitnodiging
Logo Static Nails

Antwoord van Static Nails

Hi Katey,

In reviewing your case, I see the issue was regarding 1 out of 10 mini bottles purchased because it had a small dot of paint on the neck. While we pride ourselves on sending out perfect product there are very rare occasions something less than perfect can slip through. The product was sold out so it could not have been exchanged as it was limited edition, however the team did try initially to makeup for it by offering a gift card that covered half the value of your order. The item despite having the dot of paint on the neck was not defective for use and because it was only 1 out of 10 bottles received it could not justify refunding your entire order. Regardless, I do see that the situation was rectified to something you were satisfied with. I'm sorry it took long to get the results you wanted and apologize for the issue in the first place.

Beoordeeld met 1 van de 5 sterren

Pretty bad

Refused to give a refund, awful customer service. Honestly the polish was worse than dollar store brand polish!! Static Nails is a rip-off. I cannot recommend $20 nailpolish that looks completely awful. They claim you need to buy more products to make it “work,” as in, $50 more in a undercoat and topcoat!!! Scammers.

28 mei 2020
Review zonder uitnodiging
Logo Static Nails

Antwoord van Static Nails

Hi Crystal,

The polish is not $20, but please note per the product description and instructions on each page we state if you want the longest wear out of your manicure you should pair it with our primer, color, and top coat. Customers often report getting 8-14 days without chips when doing so. You can wear the color alone, but it will not last as long as it does when paired with our primer and top coat. I do see that customer service agents provided instructions and tips to get even longer wear with just a few tweaks even if you opted to not pair it with our system. I do hope you tried those and got better results.

We are always here should you need further assistance. Support@staticnails.com

Beoordeeld met 1 van de 5 sterren

Rudest customer service ever

I ordered $80 worth of nail products but then never got the products. I tried contacting them and they were really rude to me, and told me they can't send me another package or give me my money back because they said the package was delivered? I also never got a tracking number so I couldn't even prove that I didn't get it. I ended up disputing this charge with my credit card company and then they sent me nasty emails about how they'll send me to court because supposedly I'm trying to fraud them through my credit card company. What a waste of my time and energy.

5 mei 2020
Review zonder uitnodiging
Logo Static Nails

Antwoord van Static Nails

Hi Isabelle,

In reviewing your case I do see kindly that tracking was provided and your package was confirmed delivered to your location and received, with proof. Our agents did not send any emails making threats of any kind. Please do not spread false information. Thank you.

Beoordeeld met 5 van de 5 sterren

best $14 of your life

I'm 5 days into my 1st set. I expected a day or so out of them. They are still going and my nail bed looks better than when I go get them done...... I have went back and reordered more.

25 oktober 2019
Review zonder uitnodiging

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