had an excellent experience from start to finish. The customer service was outstanding—everyone was friendly, professional, and genuinely eager to help. They answered all of my questions, kept me info... Toon meer
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Lees wat reviewers zeggen
Had great experience working with Matt @ Stone Tile Depot. Thanks Matt! It's our first time ordering from them. Product came in very well packaged and with NO defects or damage. Thank you! We use... Toon meer
Bedrijf heeft geantwoord
This was my first experience with Stone Tile Depot and I will definitely be returning! I was able to order a full size tile to sample which arrived quickly. Matt followed up to make sure I'd rece... Toon meer
Bedrijf heeft geantwoord
Matt was a great help in getting my tile from another warehouse. He helped with a sample tile so I could be sure the colors were correct. Matt also coordinated an early pick up time for me which mad... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
High Quality Discounted Marble, Granite, Travertine, Pebble And Limestone Tiles And Mosaics Directly From Factory. All Products In Stock!
Stone Tile Depot - Direct From Factory
Geschreven door het bedrijf
- Low Price Guarantee
- If you find a current lower price on an identical, in-stock item from any other store, we will match the price. The product must be a matching brand, quality, model number, and color. Just send us the ad, printout, or photo for validation. If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling or other additional charges. Our friendly expert staff is knowledgeable in all kinds of natural stone applications such as kitchen and bathroom renovation. You can reach us by using our toll-free line: 1-800-622-8708
Contactgegevens
Pleasant Valley Road 25383, 20152, Chantilly, Verenigde Staten
- 1-800-622-8708
- om@stonetiledepot.com
- stonetiledepot.com
4,5
Uitstekend
825 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great communication and sincerity
Great communication and sincerity. Very helpful.
7 augustus 2025
Review zonder uitnodiging
Antwoord van Stone Tile Depot
Hello Tom
It is our pleasure to work with you. Thank you for your business and looking forward to working with in the near future.
Best Regards,
JJ
Stone Tile Depot
My entire shopping experience was seamless.
My entire shopping experience was online and Iselda was invaluable. She answered all of my questions promptly, helped facilitate purchasing extra samples, and followed up appropriately when needed. The only small issue I had was with the delivery. The delivery person just left the tiles in a random spot in my apartment building and I wish he had communicated a little more so they could have been left in a place that was not in the way.
10 juli 2025
Antwoord van Stone Tile Depot
Hello Marina
Thank you for your purchase and looking forward to working with in the near future.
Best Regards,
JJ
Stone Tile Depot
Victor was very helpful and responsive!
6 augustus 2025
Review zonder uitnodiging
Antwoord van Stone Tile Depot
Hello Isaac,
It is our pleasure to work with you and we hope see you again soon.
Best Regards,
JJ
Stone Tile Depot
Antwoord van Stone Tile Depot
Hello Robin,
It is our pleasure to work with you. Thank you for your business and looking forward to working with in the near future.
Best Regards,
JJ
Stone Tile Depot
Customer service was fantastic
Customer service was fantastic. This was our second order.
2 juli 2025
Antwoord van Stone Tile Depot
Hello Flicka,
Thank you for your support. We truly appreciate your business.
Best Regards,
JJ
Stone Tile Depot
Great product! Great Service!
He phoned me immediately and was very helpful.
1 augustus 2025
Review zonder uitnodiging
Antwoord van Stone Tile Depot
Hello Patricia,
Thank you for doing business with us. We look forward to working with you again.
Best Regards,
JJ
Stone Tile Depot
good people
Great experience purchasing samples from this company. They were prompt and courteous.
I previously wrote a negative review as I had this company mixed up with a different stone and tile company.
30 juni 2025
Antwoord van Stone Tile Depot
Hello Jared,
I am sorry to hear your frustration. I checked your account and I only found an order with two sample tiles and were delivered. Unless you have placed another order that I did not see in our records.
No worries, we will refund the total charge of $31.91 to make up for your disappointment of our services.
Best Regards,
JJ
Stone Tile Depot
Prompt
Prompt. Good packaging ( Haven't opened yet) . I did ask a question as to the origin of the tile and never received a response.
2 juli 2025
Antwoord van Stone Tile Depot
Hello Elizabeth,
Thank you for your support. We truly appreciate your business. Tiles are product of Bengladesh.
Best Regards,
JJ
Stone Tile Depot
They sent us 2 different colors of tile…
They sent us 2 different colors of tile 1 dark blue and one black
2 juli 2025
Delighted with Victor and my stone
Delighted with Victor and my stone. Arrived quickly, no breakage.
Thank you.
30 juni 2025
Antwoord van Stone Tile Depot
Hello John,
Thank you for doing business with us. Looking forward to working with you in the near future.
Best Regards,
JJ
Stone Tile Depot
Unfortunately the original size I…
Unfortunately the original size I ordered was out of stock, but Iselda found an alternative and followed up on the refund for the differential. The marble pavers everything I hoped!
19 juni 2025
Antwoord van Stone Tile Depot
Hello Chad,
Thank you for your support. We truly appreciate your business.
Best Regards,
JJ
Stone Tile Depot
Product did not match sample.
Order was filled and delivered in a reasonable time. However the delivered items did not match the sample we had previously ordered and we have not heard from STD for two business days after reporting the problem.
23 juni 2025
Antwoord van Stone Tile Depot
Hello Eric,
I am sorry what you were experincing with your order. It sees you have received the replacement pieces. Please et me know if you have further questions.
Best Regards,
JJ
Stone Tile Depot
Great first time experience
Communication with the company was prompt. The size of my sample was great!! The sample arrived with excellent packaging to ensure no damage.
I would definitely use them again!
24 juni 2025
Antwoord van Stone Tile Depot
Hello Freda,
Thanks for choosing us. We appreciate the opportunity serving you.
Best Regards,
JJ
Stone Tile Depot
The tile is beautiful and is exactly…
The tile is beautiful and is exactly like the picture. We received our shipment very quickly. Great job!
13 juni 2025
Antwoord van Stone Tile Depot
Hello Diane,
Thank you for your support. It is our pleasure to work with you.
Best Regards,
JJ
Stone Tile Depot
Ana Rojas
Ana Rojas provides excellent, knowledgeable, speedy customer service.
8 juli 2025
Review zonder uitnodiging
Antwoord van Stone Tile Depot
Dear Customer,
Thank you for your business.
Best Regards,
JJ
Stone Tile Depot
From begining to end the experience was…
From begining to end the experience was professinal. Phone order to driveway delivery.
Thank you!
5 juni 2025
Antwoord van Stone Tile Depot
Hello Murray,
Thank you for your support. We truly appreciate your business.
Best Regards,
JJ
Stone Tile Depot
Tracking number for samples
Ana answered my question and was a delight to chat with.
8 juli 2025
Review zonder uitnodiging
Antwoord van Stone Tile Depot
Dear Customer,
Thank you for your support. looking forward to serving you.
Best Regards,
JJ
Stone Tile Depot
Great service and quick shipping
Great service and quick shipping. I was in a bind to get tile that was out of stock locally and Ana and team worked super fast to confirm tile and get it shipped the next day.
25 juni 2025
Review zonder uitnodiging
Antwoord van Stone Tile Depot
Hello Brooke,
Thank you for your business. It is our pleasure to work with you.
Best Regards,
JJ
Stone Tile Depot
Beautiful!
5 juni 2025
Antwoord van Stone Tile Depot
Hello Katie,
Thank you for your business....
Best Regards,
JJ
Stone Tile Depot
Beautiful Carrara marble sample.
3 juni 2025
Antwoord van Stone Tile Depot
Hello Cristina,
Thank you for doing business with us and we appreciate your support.
Best Regards,
JJ
Stone Tile Depot
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