had an excellent experience from start to finish. The customer service was outstanding—everyone was friendly, professional, and genuinely eager to help. They answered all of my questions, kept me info... Toon meer
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Had great experience working with Matt @ Stone Tile Depot. Thanks Matt! It's our first time ordering from them. Product came in very well packaged and with NO defects or damage. Thank you! We use... Toon meer
Bedrijf heeft geantwoord
This was my first experience with Stone Tile Depot and I will definitely be returning! I was able to order a full size tile to sample which arrived quickly. Matt followed up to make sure I'd rece... Toon meer
Bedrijf heeft geantwoord
Matt was a great help in getting my tile from another warehouse. He helped with a sample tile so I could be sure the colors were correct. Matt also coordinated an early pick up time for me which mad... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
High Quality Discounted Marble, Granite, Travertine, Pebble And Limestone Tiles And Mosaics Directly From Factory. All Products In Stock!
Stone Tile Depot - Direct From Factory
Geschreven door het bedrijf
- Low Price Guarantee
- If you find a current lower price on an identical, in-stock item from any other store, we will match the price. The product must be a matching brand, quality, model number, and color. Just send us the ad, printout, or photo for validation. If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling or other additional charges. Our friendly expert staff is knowledgeable in all kinds of natural stone applications such as kitchen and bathroom renovation. You can reach us by using our toll-free line: 1-800-622-8708
Contactgegevens
Pleasant Valley Road 25383, 20152, Chantilly, Verenigde Staten
- 1-800-622-8708
- om@stonetiledepot.com
- stonetiledepot.com
4,5
Uitstekend
825 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Great Experience w/ Stone Tile Depot!
Great experience! Ana was so friendly and helpful from start to finish!
16 oktober 2025
Review zonder uitnodiging
Antwoord van Stone Tile Depot
Hello Claire,
We appreciated your business. Thank you very much.
Best Regards,
JJ
Stone Tile Depot
Ana has been great
Ana has been great. I am looking forward to ordering more tile from her very soon.
1 oktober 2025
Review zonder uitnodiging
Antwoord van Stone Tile Depot
Hello John,
Thank you for your business... Looking forward to working with you in the near future.
Best Regards,
JJ
Stone Tile Depot
Ana was SO helpful from start to…
Ana was SO helpful from start to finish! We have not installed the tile yet, but it will surely look beautiful in our bathroom!
23 september 2025
Review zonder uitnodiging
Antwoord van Stone Tile Depot
Hello Amanda,
Thank you for your business. I hope all goes well.
Best Regards,
JJ
Stone Tile Depot
I taught customer service for 30 years
I taught customer service for 30 years. Your team is excellent. You made the process easy and quick and you answered all my questions. I may be ordering more tile very soon..
Thank you.
8 september 2025
Antwoord van Stone Tile Depot
Hello Cathy,
Thank you for your comments and looking forward to working with you in the near future.
Best Regards,
JJ
Stone Tile Depot
Ana was amazing
Ana was amazing. She answered every question. Ana me feel confident with my purchase.
1 oktober 2025
Review zonder uitnodiging
Antwoord van Stone Tile Depot
Hello Laura,
Thank your for your kind comments. Looking forward to working with you in the near future.
Best Regards,
JJ
Stone Tole Depot
Customer service at its best :)
Ana was so very helpful when we had the wrong item sent. She solved the problem for us quickly. She is always available when I call. If she is on another call, she returns my call right away.
The stone tile we ordered for our customer is beautiful and of good quality. Our customer is very pleased. Thank you
1 september 2025
Antwoord van Stone Tile Depot
Hello Patricia,
It has been our pleasure to serve you and we hope we see you again soon.
Best Regards,
JJ
Stone Tile Depot
Responsive virtual service to place the…
Responsive virtual service to place the order.
25 september 2025
Review zonder uitnodiging
Antwoord van Stone Tile Depot
Hello Deanna,
Thank you for doing business with us. We look forward to working with you again.
Best Regards,
JJ
Stone Tile Depot
Very responsive and personal service.
Very responsive and personal service.
17 september 2025
Review zonder uitnodiging
Antwoord van Stone Tile Depot
Hello Wynd,
Thank you for your business. We really appreciated. Keep us in mind for your next project.
Best Regards,
JJ
Stone Tile Depot
I haven’t received my order
I haven’t received my order, but I have had excellent customer service with this order…we have revised our selection and quantity multiple times as our design plans have evolved, and Victor never failed to follow up and graciously revise the order for me!
15 september 2025
Review zonder uitnodiging
Antwoord van Stone Tile Depot
Hello Celeste,
Thank you for choosing us for your needs. Looking forward to working with you in th enear future.
Best Regards,
JJ
Stone Tile Depot
Above and Beyond in their customer service!
Great customer service! I have ordered from this company multiple times. They have great prices, and a good selection. The tile arrives intact. The last order I placed, they went above and beyond recognizing that the tile I ordered was actually a paver instead of a floor tile. They called and emailed to confirm before they shipped it out. Sure enough I ordered the wrong thing, they took the time to look up the tile I had ordered previously, made sure the right one was then ordered and made the change order really simple. I appreciated them going the extra mile to avoid the headache and cost of me ordering/receiving the wrong tile.
11 augustus 2025
Antwoord van Stone Tile Depot
Hi Janae,
We are very pleased with your comments and we always try to protect our customers. Thank you for your business.
Best Regards,
JJ
Stone Tile Depot
Great customer service, great products.
Victor was very helpful and communication was great. First time ordering from them and will again!
Looking forward to using their beautiful products again!
9 juni 2025
Review zonder uitnodiging
Antwoord van Stone Tile Depot
Dear Customer,
Thank you for your business, looking forward to working with you in the near future.
Best regards,
JJ
Stone Tile Depot
Very pleased with the quality of the…
Very pleased with the quality of the tiles. Shipped securely with no breakage.
8 augustus 2025
Antwoord van Stone Tile Depot
Hello Sherry,
Thank you for your comments. We appreciate your business.
Best Regards,
JJ
STone tIle Depot
Fast Shipping, Lovely Tile!
Very fast shipping and beautiful stone pebble tiles. we put this in a small bathroom floor installation and it turned out so nice! It looks like a beach in Bali.
6 augustus 2025
Antwoord van Stone Tile Depot
Hello Jeanne,
Thank you for your business. We really appreciated.
Best Regards,
JJ
Stone Tile Depot
Ordering was a breeze
Ordering was a breeze! Victor helped me get the best price for the tiles needed for a master bathroom remodel. Everything shipped quickly and was exactly as pictured. I will definitely order from Vitor for my next project.
2 september 2025
Review zonder uitnodiging
Antwoord van Stone Tile Depot
Hello Amy,
It is our pleasure to work with you and we hope see you again soon.
Best Regards,
JJ
Stone Tile Depot
Great customer service!
Ana has been very helpful setting me up as a new customer!
27 augustus 2025
Review zonder uitnodiging
Antwoord van Stone Tile Depot
Dear Customer,
Thanks for choosing us. We appreciate the opportunity serving you.
Best Regards,
JJ
Stone Tile Depot
Prices are higher than competitors but…
Prices are higher than competitors but good customer service
30 juli 2025
Antwoord van Stone Tile Depot
Hello Nancy,
We appreciated your comments. Unfortunately, We had to justify our pricing criteria under present circumstances.
Best Regards,
JJ
Stone Tile Depot
Excellent customer service from Victor
Excellent customer service from Victor! I ended up going a different route altogether and am doing hardwood floors, but Victor was so helpful in my decision process (even though I didn’t end up purchasing anything!) that the next time I need stone, he’ll be the very first person I call!
25 augustus 2025
Review zonder uitnodiging
Antwoord van Stone Tile Depot
Hello Meredith,
Thank you for your support. We truly appreciate your business.
Best Regards,
JJ
Stone Tile Depot
The ordering process was quick and…
The ordering process was quick and easy. Delivery was very timely. Had a representative check in with me several times throughout the process as well. Just had a great experience overall and would definitely recommend them to others. Zero complaints whatsoever
8 augustus 2025
Review zonder uitnodiging
Antwoord van Stone Tile Depot
Hello Tim,
Thank you for your purchase and looking forward to working with in the near future.
Best Regards,
JJ
Stone Tile Depot
Excellent customer servive
Victor was extremely helpful and patient while we were getting the order together.
15 augustus 2025
Review zonder uitnodiging
Antwoord van Stone Tile Depot
Hello Jeffrey,
Thanks for choosing us. We appreciate the opportunity serving you.
Best Regards,
JJ
Stone Tile Depot
Fast shipping.
17 juli 2025
Antwoord van Stone Tile Depot
Hi Janet,
Thank you for your businees and looking forward to working with in the near future.
Best Regards,
JJ
Stone Tile Depot
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