StorageMart Reviews 

Great service! Very flexible and accommodating! Thoroughly answered all my questions. Very kind and polite service! Highly recommend!!

Storage mart was great! Wesley was incredible helpful and I would absolutely get another unit because of his great service!!!

Local super propre, très sécurisé et surtout personnel très attentionné et professionnel. Nous avons visité quelques entrepôts dans la région de Québec et celui-ci est d'une classe supérieure.

Great service.Idania was well informed and very professional.Thank you for your help.🙂

My items have been stored at Storage Mart in Pleasant Valley for 10 months. ALL my items are covered with A TON of dusty dirt. They don't seem to care that this storage is not air tight from outside dirt.

Ah, StorageMart—where your outdoor, uncovered parking spot somehow appreciates in value faster than tech stocks in a bull market.

We’ve been renting the exact same piece of asphalt—no roof, no walls, no power, no nothing—since late November 2022. At the time, the monthly rate was $69.99. Fast-forward to today and we just received another rate hike: now $119.99/month. That’s a 71.5% increase in under two years.

For comparison:

The S&P 500 gained around 25% last year.

Gold is up roughly 13%.

Oil rose about 10%.

StorageMart? Apparently, unguarded rectangles of asphalt are the hottest-performing asset of the decade.

Their response to any complaint? “Storage units are commodities.” Right—because nothing screams global market volatility like a 8x10 parking space behind a fence in Missouri. For the record, real commodities include wheat, copper, and crude oil—not sunbaked patches of pavement with potholes.

And the cherry on top? I just checked their website. They’re advertising the exact same parking space for $94/month AND a free month for new customers. So let me get this straight: new renters pay less and get freebies, while loyal, long-term customers are squeezed like a lemon at a summer picnic?

If you enjoy being financially gaslit, StorageMart is the gold standard. If not, run—don’t walk—to literally any other facility that values customer loyalty.

We are very happy with Storage Mart. Jason was extremely helpful with all of our questions. Unit was neat and clean. Prices are best around. Easy to rent unit size we needed. Website was easy to navigate and set up in portal for payments etc.

Jay was very helpful and made getting a storage unit very easy. He was very knowledgeable and made my move less stressful!

The fella Casey who works the office is very polite and courteous, knows his stuff and very informative. Speedy visit. Good place to rent from. Does have a few bad apples working from time to time who have no coothe.

Storage Mart in North St. Paul MN! They are shady and give you one initial rate,then they spike it like crazy! I went from $93.99 to $180 and the best they could do was give me $7 off! It was so insulting! Anyway, I now have to move all my belongings to another location NOT STORAGE MART! So dissapointed!

I wouldn’t even give them a 1, but this is their lowest rating. I have had problems with them from the beginning. They give you a cheap rate & within 2 months they go up on the rate, and not just a few $. Mine went up like $30. And they chg what they want once you give them your bank information. Rather it is their mistake or not they DO NOT make adjustments to your bill. I sent my Home Owners Insurance policy to them & they charged me for the insurance coverage again on 2 units the following month. And they are not returning my calls.

Easy to work with! Jared was a great help ☺️

I went into your location on Adelaide St on London, ON to inquire about a unit. Melody was wonderful to talk to. She answered all my questions and was very professional. Definitely will be using this location for my storage needs.

We have used the Braun location in San Antonio Texas for about 3+ years now the manager there Kelley is superior. Great customer service very understanding and so helpful to us. If all managers were this, please let Kelley know our appreciation and I am very pleased with her, and her service

Mariana at StorageMart Thousand Oaks has been helpful to me on numerous occasions through this past year. From forgotten codes to lost keys and corrected invoices I always felt that her customer focus was always apparent. There couldn't be a better facility manager!

We stored our brand new camper trailer at StorageMart in Spokane Valley, WA under a secured locked front gate and barbed wire fencing around entire perimeter with the understanding it would be safe and secure. Their front gate broke so they unlocked a side gate for 4 days waiting to fix the main gate so tenants could access their units. However this action allowed anyone entry and our camper was damaged and broken into! StorageMart didn’t even let us know about the gate issue so we could move our camper to a safe location! Then they denied claim to this and we had to personally pay for the damage! They are a terrible company! I wouldn’t recommend doing business with them!

I have used StorageMart in Brighton for several months in connection with my work. I cannot thank Geoff and Simon for their help it has made my life so easy advising me when my parcels arrived and often helping with them as they have often been big and awkward. I would no hesitate in recommending this depot to anyone looking for storage and two friendly guys always willing to help.

The owner of the storage I'm currently using changed a few months ago. I'd paid a year's rent to the previous owner, but I received an email two months before the expiration date stating that the contract would be renewed. The contract only pursued the owner's profits, which was naturally unacceptable, so I decided to rent this new storage. I made the reservation online early in the morning, and when I went to the office at noon, the woman in charge was very kind and explained everything to me, making me feel very comfortable. The facility was also very clean and well-maintained, and the quality was far superior to the place I had rented before.

After one full year renting a unit..
I asked to plug-in and charge my battery for an hour or more..
The manager at 14151 Wyandotte St
Kansas City, MO 64145
Refused to let me use an outlet for an hour?!?
Terrible terrible terrible customer services?
Seriously unappreciated and unacceptable!