Hello Stoveworld. Ordering and delivery were 100% efficient including the packing. But you are no doubt aware it's the peak time of year for installing fire-places and our local installer is fully b... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My initial enquiry was handled quickly, and I was assured that any parts I may need in the future would be readily available, a problem I had with the chiminea I already had. I opted for the ‘rusty’ l... Toon meer
Bedrijf heeft geantwoord
Purchased replacement fire brick set for Ecosy + Panoramic Slimline. Easy & straightforward ordering process on website. Competive price compared to buying vermiculite boards and cutting yourself... Toon meer
Bedrijf heeft geantwoord
Steve Oldak at Fitstove.com recommended you. I was a bit dubious as I thought you had to pay £000’s for a log stove as I did for the others in my house. Ordering was simple, communications brilliant... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Top quality wood burning stoves direct to you at trade prices. Over 50 different models split between 4 unique ranges for all tastes and budgets.
Contactgegevens
Unit 22-24 Folly Farm, RG26 5GJ, Ramsdell, Verenigd Koninkrijk
- 01256 889397
- team@stoveworlduk.co.uk
- stoveworlduk.co.uk
4,9
Uitstekend
5K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 62% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Spot on ,only place i use for parts for…
Spot on ,only place i use for parts for my stove.
16 juni 2026
Antwoord van Stove World UK
Thank you for the fantastic feedback! We're thrilled to be your trusted choice for keeping your Coseyfire 16 in top shape. Thanks for the loyal support, and we'll see you next time!
Stove was delivered curbsude and I had…
Stove was delivered curbsude and I had to help and convince the driver just to get him to drag it into my front garden
16 juni 2026
Antwoord van Stove World UK
Thank you for your feedback. We are sorry to hear that the delivery felt like a struggle on the day.
As a retailer, we rely on third-party heavy haulage courier networks to deliver our stoves. Because of this, we send out multiple pre-delivery emails and state clearly on our website that this is strictly a kerbside-only service due to driver safety and courier insurance restrictions.
Looking at the proof of delivery photo provided by the courier, the driver actually went significantly above and beyond their contracted duties. Moving a heavy pallet trolley across a loose gravel driveway to position your stove safely under cover is incredibly difficult physical work that they are not required to do. While we understand it took some coordination, we are incredibly grateful to the third-party driver for extending this courtesy.
We hope you are delighted with the stove itself and our service as a company. If you need any help with your new stove, please don't hesitate to reach out to our team directly.
Really quick delivery and great prices
Really quick delivery and great prices. Quality of items was excellent. Would definitely shop again at Stove world!
23 juni 2026
Antwoord van Stove World UK
Hi Emily, thank you so much for the fantastic review! We are absolutely delighted to hear that you are pleased with our quick delivery, great prices, and the excellent quality of your new items. We truly appreciate your support and look forward to welcoming you back to Stove World in the future!
Antwoord van Stove World UK
Thank you for the great feedback! We're thrilled that we could help you out and get your order delivered to you so quickly. Thanks for choosing Stove World!
great service
easy to order
delivered very quickly with no fuss
new firebricks fitted perfectly
12 juni 2026
Antwoord van Stove World UK
Thanks for sharing your experience! It's great to hear that we could get your replacement firebricks to you quickly and with no fuss at all. Enjoy your refreshed stove!
Stove world are excellent!
Stove world supplied my wood burner originally and now were able to provide all of the spare consumable parts needed to give it a thorough service. Everything arrived within 2 days of ordering so top marks for an excellent service.
10 juni 2026
Antwoord van Stove World UK
Thank you so much for the excellent review! We absolutely love it when customers return to us for their stove maintenance. Keeping your wood burner well-serviced is so important, and we are thrilled we could get all the necessary consumable parts to you in just two days. Thank you for your continued support and for giving us top marks!
Highly recommended
Great prices, well designed website, quick delivery.
Highly recommended
15 juni 2026
Antwoord van Stove World UK
It’s great to know that our online shopping experience was smooth and that your order arrived in no time. We greatly appreciate your support and your kind recommendation.
Excellent company!
I bought an outside log burner from this company.
Prompt delivery, great customer service & great product.
10 juli 2026
Review zonder uitnodiging
Antwoord van Stove World UK
We're thrilled that you're loving your new outdoor log burner and that you had such a great experience with our delivery and customer service teams. Thanks for choosing Stove World!
Antwoord van Stove World UK
Thanks for sharing your experience! It's fantastic to know you had such a seamless experience from start to finish. We hope you love your new purchase!
I ordered stove parts on a Friday and…
I ordered stove parts on a Friday and they were delivered on Monday all well packed in bubble wrap excellent service and parcel force delivered it to my safe place thanks will use again.👍
19 juni 2026
Antwoord van Stove World UK
Thank you so much for the wonderful review! We are absolutely delighted to hear that your stove parts arrived so quickly over the weekend and were safely delivered to your designated safe place. Our team takes great care in packaging everything securely with plenty of bubble wrap so it arrives in perfect condition. We truly appreciate your business and look forward to helping you again in the future! 👍
Fantastic
Really pleased with my outdoor wood burning stove delivery was fast and straightforward. It is very heavy and well made and looks fantastic on our entertaining terrace.Credit has to go to the amazing team,I had a minor query with my order once delivered and it was dealt with promptly and professionally communication with their customer’s is spot on a rarity today
Well done Stoveworld
8 juli 2026
Review zonder uitnodiging
Antwoord van Stove World UK
Thank you so much for this fantastic review! We are absolutely thrilled to hear that your outdoor wood-burning stove looks amazing on your entertaining terrace—it sounds like the perfect addition to your outdoor space! Stoves are indeed very heavy beasts, but that sturdy build is what ensures they are well-made and built to last.
We are especially grateful for your kind words about our customer service team. Providing prompt, professional, and clear communication is something we pride ourselves on, so knowing we made your experience straightforward and spot-on means the world to us. Thank you for choosing Stove World, and we hope you enjoy many wonderful evenings on your terrace!
Good good 123
11 juni 2026
Antwoord van Stove World UK
We really appreciate you taking the time to share your feedback!
Quality products and great customer service
Quality products and great customer service. Really pleased with my light oak beam which looks amazing over my wood burning stove
9 juli 2026
Review zonder uitnodiging
Antwoord van Stove World UK
Thank you for the fantastic feedback! We're thrilled to hear that you are pleased with our customer service and that your new light oak beam looks so great over your wood-burning stove. We really appreciate your business!
Outstanding communication throughout
Stoveworld have a great communication system. My order came in two deliveries as part of it was on order, with delivery due a few weeks hence.
Stoveworld delivered what they could within days and then kept me constantly updated with the due delivery date for the rest. At no time did I doubt them or needed to contact them to verify anything. Excellent service
10 juni 2026
Antwoord van Stove World UK
Thanks for sharing your experience! It's great to hear that our communication system gave you complete peace of mind while waiting for the rest of your order. We love knowing we hit the mark for you—enjoy your purchases!
10/10 for the quality of the fire and…
10/10 for the quality of the fire and delivery . Will recommend all day long
10 juni 2026
Antwoord van Stove World UK
Thanks for sharing your experience! There is nothing better than hearing our customers are completely satisfied with their purchase and service. We're so incredibly grateful for your recommendations.
Very quick delivery and beautifully…
Very quick delivery and beautifully packaged so arrived in perfect condition.
15 juni 2026
Antwoord van Stove World UK
Thanks for sharing your experience! There's nothing better than a fast delivery arriving safe, sound, and looking great. Have a brilliant day, and please let us know if you ever need anything else!
ReLly happy with the fire bowl!!
ReLly happy with the fire bowl!!! Exceeded expectations
15 juni 2026
Antwoord van Stove World UK
Thanks for sharing your experience! We love hearing that your new fire bowl exceeded expectations. Here’s to plenty of great nights ahead warming up by the fire! Enjoy!
You’re representative Tom was very…
You’re representative Tom was very helpful and called back leaving a message which was very helpful ,and correct item was delivered
Thank you
15 juni 2026
Antwoord van Stove World UK
Thank you so much for taking the time to leave this wonderful review! We are thrilled to hear that Tom was able to provide such helpful support and ensure your correct item was delivered. I’ll be sure to pass your kind words along to him.
Thanks again for choosing us, and please don't hesitate to reach out if you need anything else!
Excellent service thank you
15 juni 2026
Antwoord van Stove World UK
Thanks for the stars! We’re thrilled you enjoyed our service. If you ever need anything else, we're always here to help. Have a wonderful day!
Fast and efficient service
Fast and efficient service, the product is excellent value for money and easy to install.
12 juni 2026
Antwoord van Stove World UK
Thanks for the great feedback! We are so glad the installation was a breeze and that you're happy with the value. Let us know if you ever need anything else!
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