Stove World UK Reviews 

5.118
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Hello Stoveworld. Ordering and delivery were 100% efficient including the packing. But you are no doubt aware it's the peak time of year for installing fire-places and our local installer is fully b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My initial enquiry was handled quickly, and I was assured that any parts I may need in the future would be readily available, a problem I had with the chiminea I already had. I opted for the ‘rusty’ l... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Purchased replacement fire brick set for Ecosy + Panoramic Slimline. Easy & straightforward ordering process on website. Competive price compared to buying vermiculite boards and cutting yourself... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Steve Oldak at Fitstove.com recommended you. I was a bit dubious as I thought you had to pay £000’s for a log stove as I did for the others in my house. Ordering was simple, communications brilliant... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Houtkachelwinkel

Informatie afkomstig van verschillende externe bronnen

Top quality wood burning stoves direct to you at trade prices. Over 50 different models split between 4 unique ranges for all tastes and budgets.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 62% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(5.118)

856 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Perfect

Perfect, arrived very fast and very well packed

1 juli 2026
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Antwoord van Stove World UK

Thanks so much for the review! Really glad to hear everything arrived quickly and safely packed. Appreciate you choosing Stove World!

Beoordeeld met 5 van de 5 sterren

Pricing was good and easy to buy

Pricing was good and easy to buy, also no hassle when I had part of the order wrong

7 juli 2026
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Antwoord van Stove World UK

Thank you for the great feedback! We know mistakes happen, so we're thrilled we could help get things corrected easily for you. Thanks for your support!

Beoordeeld met 1 van de 5 sterren

I was sent the wrong colour beam on 2…

I was sent the wrong colour beam on 2 occasions & then another beam was sent to me that I didn’t order.
I needed to wait in for deliveries PJs and collection.
However customer services were easy to communicate with and were quite helpful.

30 juni 2026
Beoordeeld met 5 van de 5 sterren

Fast delivery and great product

Fast delivery and great product. Its just been installed and lit and it looks lovely. I hope there’s an option to upload a picture here?

29 juni 2026
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Antwoord van Stove World UK

Thank you so much for the review! So glad to hear it arrived quickly and that you're loving how it looks now that it's up and running.

You should be able to upload a photo directly to your review if you edit it! If not, feel free to email it to us or tag us on social media—we always love seeing our stoves installed and lit.

Beoordeeld met 5 van de 5 sterren

Fire bricks

Had ecosy panoramic from Stoveworld 3 yerss ago, just had to replace fire bricks, perfect fit, can't fault Stoveworld, great company to deal with

6 juli 2026
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Antwoord van Stove World UK

Thank you for the awesome feedback! We’re so glad to hear the replacement fire bricks fit perfectly and that your stove is as good as new. Thanks for coming back to Stove World!

Beoordeeld met 5 van de 5 sterren
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Antwoord van Stove World UK

Thanks so much for the review! Really glad to hear ordering was easy and delivery was fast. Appreciate you choosing Stove World!

Beoordeeld met 5 van de 5 sterren

Amazing customer service

Amazing customer service. Highly recommend

19 maart 2026
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Antwoord van Stove World UK

Thanks for the great feedback! We're thrilled you had such a good experience with our service. Thanks for recommending us!

Beoordeeld met 5 van de 5 sterren

Our new Hampton 5 stove is fantastic

Our new Hampton 5 stove is fantastic! Really smart , has the feel of a wood burning stove with conveniences of the bio fuel, really good communication with the team when I had an enquiry re the decorative flue, excellent service delivery, I can highly recommend, surprisingly good heat in a smallish sitting room ,

24 juli 2026
Review zonder uitnodiging
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Antwoord van Stove World UK

Thanks so much for the fantastic review! It’s great to hear how much you're loving the Hampton 5 and that the bioethanol feature is giving you that cosy wood-burner vibe with zero hassle. Really glad the team could help clear up your flue enquiry, too. Hope it keeps your sitting room lovely and warm for a long time to come! The video you sent looks brilliant!

Beoordeeld met 5 van de 5 sterren

Bought to replace our wood burner in France

Bought to replace our old wood burner in France,first impression is very good.

22 juli 2026
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Antwoord van Stove World UK

Thanks for choosing Stove World for your replacement! Glad everything arrived safely and made a great first impression. Let us know if you ever need anything else for it!

Beoordeeld met 5 van de 5 sterren

Excellent advise and service

Good advise on the phone and quick efficient delivery of the stove. Everything done as well as it could be. I would highly recommend this company.

23 juni 2026
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Antwoord van Stove World UK

Thanks for taking the time to leave a review. Glad the advice was helpful and the delivery was spot on. Enjoy the new stove, and let us know if you ever need anything else!

Beoordeeld met 4 van de 5 sterren

Easy to order and prompt delivery of…

Easy to order and prompt delivery of goods. Recommended

29 juni 2026
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Antwoord van Stove World UK

Thank you for the great feedback and for recommending us! We're thrilled that everything went smoothly and arrived quickly. We really appreciate your business!

Beoordeeld met 5 van de 5 sterren

Great service and product as described

Great service and product as described

29 juni 2026
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Antwoord van Stove World UK

Thanks for taking the time to share your review! It's always great to hear when everything goes smoothly and hits the mark. We hope you thoroughly enjoy your purchase—have a wonderful day!

Beoordeeld met 5 van de 5 sterren

Easy to use service

Easy to use service, swift and friendly delivery.
The Stove is incredible. Had a lovely BBQ then removed the griddle to have a warming fire.

29 juni 2026
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Antwoord van Stove World UK

Thank you for the wonderful feedback! We are thrilled to hear that you found our service easy to use, that delivery went smoothly, and—most importantly—that the stove was a hit for both cooking and keeping warm. We really appreciate your business!

Beoordeeld met 5 van de 5 sterren

A great company to deal with a five…

A great company to deal with a five star rating from me *****

15 juni 2026
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Antwoord van Stove World UK

Five stars—we couldn't ask for better feedback than that! Thank you so much for your kind words and for choosing Stove World. Have a fantastic day!

Beoordeeld met 4 van de 5 sterren

Nice stove which looks good value

Nice stove which looks good value. Delivered on a pallet to the driveway. Delivery was not the most efficient (lorry too big for local roads on 1st occasion despite my warnings) but arrived the following day.

18 juni 2026
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Antwoord van Stove World UK

Thank you for taking the time to share your feedback. We are delighted to hear that you love the stove and feel it offers great value!

We are very sorry for the frustration caused by the initial delivery attempt. While we always pass access warnings along to our third-party pallet networks, heavy haulage depots can occasionally face vehicle availability limits on the day. We are glad the local depot was able to resolve it quickly and get your stove safely to your driveway the following day.

Thank you again for your patience and for choosing Stove World. We hope you enjoy your new stove!

Beoordeeld met 5 van de 5 sterren

Great company

Great company. Best price on the internet and delivered exactly on time. Fantastic customer service.

25 juni 2026
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Antwoord van Stove World UK

Thanks for sharing your experience! It's always fantastic to hear when we've ticked all the boxes—great value, on-time delivery, and top-tier customer service. We really appreciate your recommendation, and we hope you thoroughly enjoy your purchase!

Beoordeeld met 5 van de 5 sterren

Very easy and fast delivery product is…

Very easy and fast delivery product is very good

24 juni 2026
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Antwoord van Stove World UK

Thank you for the fantastic feedback! We're thrilled to hear that everything went smoothly, arrived quickly, and that you love the product. Thanks for choosing Stove World!

Beoordeeld met 5 van de 5 sterren

What a great service from start to…

What a great service from start to finish. From ordering to delivery it was seamless, thank you.

24 juni 2026
Logo Stove World UK

Antwoord van Stove World UK

Thanks for sharing your experience, Sonia! We always aim to make the process as straightforward and stress-free as possible, so hearing that your delivery was seamless means the world to us. The Ecosy+ Hooga 8 is a truly fantastic, highly-efficient stove, and it's going to make such a beautiful, cozy addition to your home. We truly appreciate your kind words and your business.

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