Stove World UK Reviews 

5.118
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Hello Stoveworld. Ordering and delivery were 100% efficient including the packing. But you are no doubt aware it's the peak time of year for installing fire-places and our local installer is fully b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My initial enquiry was handled quickly, and I was assured that any parts I may need in the future would be readily available, a problem I had with the chiminea I already had. I opted for the ‘rusty’ l... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Purchased replacement fire brick set for Ecosy + Panoramic Slimline. Easy & straightforward ordering process on website. Competive price compared to buying vermiculite boards and cutting yourself... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Steve Oldak at Fitstove.com recommended you. I was a bit dubious as I thought you had to pay £000’s for a log stove as I did for the others in my house. Ordering was simple, communications brilliant... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Houtkachelwinkel

Informatie afkomstig van verschillende externe bronnen

Top quality wood burning stoves direct to you at trade prices. Over 50 different models split between 4 unique ranges for all tastes and budgets.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 62% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,9

Alle reviews

(5.118)

856 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Mistake

So very sorry this is definitely a genuine mistake on my part. I can only apologise and state that this is not a review that should have been on here.

3 november 2025
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Antwoord van Stove World UK

Thank you for letting us know! Please don't worry about it at all—these things happen. We appreciate your honesty and wish you all the best!

Beoordeeld met 5 van de 5 sterren

Quick postage

Quick postage
Looks good i didn't like the fixings (raw plugs and screws) so used something more fitting for the weight.

16 juli 2026
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Antwoord van Stove World UK

Thank you for the review! Great to hear your order arrived quickly and looks good in place.

Thanks as well for the notes on the fixings—we’ll certainly feed that back to our team.

Beoordeeld met 5 van de 5 sterren

Good service

Good service, fast delivery, excellent products and low prices.

22 juli 2026
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Antwoord van Stove World UK

Thanks so much for the review! Really glad to hear you're happy with our prices, products, and speedy delivery. Appreciate you choosing Stove World!

Beoordeeld met 5 van de 5 sterren

Beautiful looking stove but extremely…

Beautiful looking stove but extremely heavy will require 2 people to bring it in the house. Haven’t lit it yet as ordered during heatwave so looking forward to winter!

22 juli 2026
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Antwoord van Stove World UK

Thank you for the great feedback! You’re definitely not wrong—they are heavy beasts to move, but that solid build is what keeps them performing so well for years.

Good luck staying cool for now, and we hope you love using it once winter arrives!

Beoordeeld met 5 van de 5 sterren

Easy to find what i needed fast…

Easy to find what i needed fast delivery and priced very reasonable would recomend this company

14 juli 2026
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Antwoord van Stove World UK

Thanks so much for the review! Really glad to hear our website was easy to navigate and that you were happy with the pricing and fast delivery. Appreciate the recommendation and for choosing Stove World!

Beoordeeld met 5 van de 5 sterren

Genuinely great experience

Genuinely great experience.

Great burner at an equally great price which is a great start. Delivery was easy and on the day promised with an eta beforehand, but I was prepared for the 7.5t truck and pallet delivery after checking with Stove World.

All now fitted and looking forward to using it when it cools off and all at small proportion of the cost of other options from different suppliers.

14 juli 2026
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Antwoord van Stove World UK

Thank you for the fantastic review! It’s awesome to hear everything went smoothly from ordering and delivery prep to getting it fully installed. Hope it keeps you cozy and warm as soon as the cooler weather hits!

Beoordeeld met 5 van de 5 sterren

Great looking stove

Great looking stove, a good size and price. Delivered when agreed and was well packaged.

21 juli 2026
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Antwoord van Stove World UK

Thanks for taking the time to share your feedback! It's great to hear we hit the mark on value, design, and reliable service.

Beoordeeld met 5 van de 5 sterren

They are excellent

They are excellent. Bought a garden stove from them, then realised I’d not bought the flue extension I wanted. They sent it at cost price the next day. Excellent service, highly recommended

20 juli 2026
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Antwoord van Stove World UK

Thanks so much for the review! So glad our team could quickly sort out the flue extension for you and get it sent over the next day. We really appreciate the recommendation and hope you enjoy using your new garden stove!

Beoordeeld met 5 van de 5 sterren

Great customer service and fast…

Great customer service and fast delivery.

8 juli 2026
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Antwoord van Stove World UK

Thank you for the great feedback! We're thrilled everything went smoothly and got to you super fast. Enjoy your purchase!

Beoordeeld met 5 van de 5 sterren

Stove welll packaged and delivery was…

Stove welll packaged and delivery was great stove not fitted yet but it looks great the emerald green

16 juli 2026
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Antwoord van Stove World UK

Thanks so much for the review! Emerald green is such a stunning color—it’s going to look incredible once it’s all set up. Really glad to hear it arrived safely packaged and on time. Best of luck with the installation, and we hope you love using it once it's lit!

Beoordeeld met 5 van de 5 sterren

The Stove was delivered on time and…

The Stove was delivered on time and very well packaged. I bought it because my HETAS installer recommended the company and approved the brand. It was on a limited time offer so I had it sent a couple of months before installation, so I cannot comment on its effectiveness at this stage.
My Stove has now been installed by a HETAS Engineer on 28 September 2026. Following instructions I have had several small fires with kindling wood and a longer one with larger logs. Only 2 slide controls to operate so that makes life easy and already the stove produces a lot of heat. The large window is very attractive and gives great view of whatever is burning. I have yet to use smokeless coal, but I am sure it will be as effective.
Overall this is a great stove and I am sure it will be even more appreciated, when winter comes and temperatures drop.

14 juli 2026
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Antwoord van Stove World UK

Thanks for taking the time to leave a review! We're thrilled to hear your HETAS installer pointed you our way and that delivery went smoothly.

Glad you were able to snap up the deal early! We hope the installation goes great—let us know how you like it once it's up and running!

Beoordeeld met 5 van de 5 sterren

Great a very prompt service

Great a very prompt service

15 juli 2026
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Antwoord van Stove World UK

Thanks for taking the time to share your feedback! It's awesome to hear our service and speedy delivery hit the mark for you. Have a fantastic day!

Beoordeeld met 5 van de 5 sterren

Excellent product at low cost

Excellent product at low cost, well packaged and prompt delivery.

14 juli 2026
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Antwoord van Stove World UK

Thanks so much for the review! Really glad to hear you're happy with the price, quality, and fast delivery. Appreciate you choosing Stove World!

Beoordeeld met 5 van de 5 sterren

Quick and easy to deal with online…

Quick and easy to deal with online delivered as advertised thanks

6 juli 2026
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Antwoord van Stove World UK

Thank you for the great feedback! We're thrilled everything was quick, easy, and delivered as promised. Enjoy your purchase!

Beoordeeld met 4 van de 5 sterren

Timely delivery and good communication…

Timely delivery and good communication however the mantle is not the colour we were hoping for and for me not authenticate enough. Feels tinny to touch.

6 juli 2026
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Antwoord van Stove World UK

Thank you for your review! We appreciate the positive notes on our delivery and communication. We're genuinely sorry to hear the mantel didn't live up to your expectations on color and texture, as photos don't always fully convey how a product feels in hand.

Please reach out to us directly so we can see how we can make things right for you!

Beoordeeld met 5 van de 5 sterren

Great company to deal with always a…

Great company to deal with always a great service

22 juni 2026
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Antwoord van Stove World UK

Thanks so much for the review! It’s always a pleasure to help, and we really appreciate your continued support. Thanks for choosing Stove World!

Beoordeeld met 5 van de 5 sterren

great stoves

great stoves, efficient, friendly and attentive

9 juli 2026
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Antwoord van Stove World UK

Thank you for the awesome feedback! We're thrilled everything was smooth, friendly, and attentive. Enjoy your new stove!

Beoordeeld met 5 van de 5 sterren

excellent product

the Ottowa 12kW stove is just what we wanted our installer says its good build quality

1 juli 2026
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Antwoord van Stove World UK

Thanks so much for the review! It’s awesome to hear the Ottawa 12kW is fitting the bill perfectly and that your installer gave it the stamp of approval for build quality. Hope it keeps your space warm and cozy for years to come!

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