Hello Stoveworld. Ordering and delivery were 100% efficient including the packing. But you are no doubt aware it's the peak time of year for installing fire-places and our local installer is fully b... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
My initial enquiry was handled quickly, and I was assured that any parts I may need in the future would be readily available, a problem I had with the chiminea I already had. I opted for the ‘rusty’ l... Toon meer
Bedrijf heeft geantwoord
Purchased replacement fire brick set for Ecosy + Panoramic Slimline. Easy & straightforward ordering process on website. Competive price compared to buying vermiculite boards and cutting yourself... Toon meer
Bedrijf heeft geantwoord
Steve Oldak at Fitstove.com recommended you. I was a bit dubious as I thought you had to pay £000’s for a log stove as I did for the others in my house. Ordering was simple, communications brilliant... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Top quality wood burning stoves direct to you at trade prices. Over 50 different models split between 4 unique ranges for all tastes and budgets.
Contactgegevens
Unit 22-24 Folly Farm, RG26 5GJ, Ramsdell, Verenigd Koninkrijk
- 01256 889397
- team@stoveworlduk.co.uk
- stoveworlduk.co.uk
4,9
Uitstekend
5K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 62% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Prompt delivery even though the stove…
Prompt delivery even though the stove had to travel all the way to Orkney. Stove was well packed and arrived in excellent condition.
5 augustus 2026
Antwoord van Stove World UK
Thanks so much for taking the time to share your review! Getting our stoves safely to remote locations like Orkney in perfect condition and on time is something we take great pride in. We're thrilled to hear it arrived securely packed and in excellent shape—appreciate you choosing Stove World!
Quick delivery, good tracking
Quick delivery, on time/good tracking, good little stove
4 augustus 2026
Antwoord van Stove World UK
Thank you for the great feedback! Keeping deliveries on track and hassle-free is a big priority for us, so we're thrilled everything went smoothly. Enjoy your new stove!
Smooth from order to delivery ,and a quality product.
Smooth from order to delivery ,and a quality product
21 juli 2026
Antwoord van Stove World UK
Thank you for the great feedback! We work hard to make the process as easy as possible, so we're thrilled to hear you had such a seamless experience. Enjoy your new stove!
Excellent website with a wide range of…
Excellent website with a wide range of wood burning and multi fuel stoves. All carefully described and very competitively priced. Easy to order and dispatched speedily. Took great care to match the pallet delivery vehicle to our declared restricted access, and their driver was very skilled and helpful.
Goods extremely well packaged and delivered to the door in perfect condition. Delighted with the quality of the chosen stove and strongly recommend this supplier.
4 augustus 2026
Antwoord van Stove World UK
Thanks for taking the time to share your experience! Managing narrow or restricted access for pallet deliveries is something we work hard to get right, and we'll be sure to pass your kind words along to the delivery team. We really appreciate your recommendation and hope your stove brings plenty of warmth to your home!
Really quick service …
Really quick service and stove delivered on time and packed securely
27 juli 2026
Antwoord van Stove World UK
Thanks so much for the review! We're really glad to hear your stove arrived quickly, securely packed, and right on time. Appreciate you choosing Stove World!
Perfect customer service
I placed an order for a new stove, fittings and spares which were ready for dispatch the next day. I was kept informed at each stage, I changed my mind, worried about its installation, so I phoned Stove World the next morning to cancel. Despite being ready for collection by the courier Stove World refunded my money within 20 minutes.
4 augustus 2026
Antwoord van Stove World UK
Thanks so much for taking the time to share your experience! We know that installing a stove is a big decision, and it’s completely normal to have second thoughts. While we're sorry we couldn't supply your stove this time, we're really glad we could make the cancellation and refund process quick and stress-free for you. If you ever decide to revisit the project in the future, we'd be delighted to help!
Antwoord van Stove World UK
Thank you for the feedback! We're thrilled everything went smoothly with your delivery. Enjoy your purchase!
My order came and was well rapped,
My order came and was well rapped,
Setting up was easy and looking lovely
27 juli 2026
Antwoord van Stove World UK
Thank you for the wonderful feedback! We're delighted that the setup was a breeze and that you're enjoying how it looks. Enjoy your new setup!
Very quick response to a query and it…
Very quick response to a query and it was sorted out asap.
3 augustus 2026
Antwoord van Stove World UK
Thank you for the great feedback! We're thrilled we could help you out quickly and get things sorted without delay. Enjoy your purchase!
Easy to use website very prompt…
Easy to use website very prompt delivery at a good price.
3 augustus 2026
Antwoord van Stove World UK
Thanks for sharing your experience! Hearing that you had a great experience from website to delivery means a lot to our team. Have a fantastic day!
Antwoord van Stove World UK
Thank you for the awesome feedback! Great value and speedy delivery are what we aim for, so we're glad everything went smoothly. Enjoy the warmth of your new fire!
The advice and knowledge of the sales…
The advice and knowledge of the sales person was clear and understandable.
Made my choice with confidence.
31 juli 2026
Antwoord van Stove World UK
Thank you for the great feedback! Helping our customers find exactly what they need with clear, honest advice is what we're all about. We're so glad you had a great experience with our sales team!
Stove was above expectations
Stove was above expectations, was competitive price and delivered promptly
23 juli 2026
Antwoord van Stove World UK
Thank you for the fantastic review! We love hearing when a stove goes above and beyond expectations. Enjoy your new stove and all the warmth it brings!
Excellent company
Excellent company, quick delivery, spares in stock, reasonable price, what's more is there to say.
31 juli 2026
Antwoord van Stove World UK
Thanks for taking the time to share your experience! We work hard to keep our stock ready and our deliveries fast, so hearing feedback like this means a lot to the whole team.
Good meat and delivered otif.
Will be buying again as the quality is great and tastes lovely.
22 juli 2026
Antwoord van Stove World UK
We were a bit puzzled by the "tastes lovely" part, but we’re so glad to hear you’re happy with the paint quality and fast delivery. Thanks for choosing Stove World, and we'd be delighted to help you out again in the future!
Very pleased with my double sided stove…
Very pleased with my double sided stove , delivered in two days , highly recommended.
30 juli 2026
Antwoord van Stove World UK
Thank you for the awesome feedback! We're glad we could get your double-sided stove delivered so quickly. Hope it looks amazing in your space!
Antwoord van Stove World UK
Thank you for the awesome feedback! We're thrilled you had such a great experience with us. Enjoy your purchase!
I was recommended to your company by a…
I was recommended to your company by a stove fitter , this particular stove fits my fireplace and looks great, the fitter found the installation a breeze. Delivery was quick.
17 juli 2026
Antwoord van Stove World UK
Thanks so much for the review! It’s the ultimate compliment when a professional installer recommends us, and we're thrilled to hear the fitting went so smoothly. So glad it's the perfect fit for your fireplace and that delivery was fast. Appreciate you choosing Stove World!
Antwoord van Stove World UK
Thank you for the awesome feedback! We're thrilled everything went smoothly from start to finish. Enjoy your new purchase!
Exellent service and communication
Exellent service and communication, very polite and helpful. The product (Wood burner) that I purchased, is realy well made and very good looking and real value for money. The only downside I have is the delivery cost (£250). I do live in Shetland and I expected the delivery to be more than the norm. I have had large heavy items delivered from England before but never as costly as this. Considering it is free delivery anywhere in UK mainland including up to Aberdeen.
Never the less we are very pleased with the product
20 juli 2026
Antwoord van Stove World UK
Thank you so much for taking the time to share your review! We're thrilled to hear you love the quality and design of your new wood burner, and that our team took great care of you.
We completely understand your frustration regarding the delivery cost to Shetland. Transporting heavy, palletised freight offshore comes with significant specialist courier fees—and while we do heavily subsidise all off-mainland shipping rates to keep them as fair as possible, we know it's still a noticeable extra expense. We really appreciate your understanding, and we hope the stove keeps you warm for years to come!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.