Hello Stoveworld. Ordering and delivery were 100% efficient including the packing. But you are no doubt aware it's the peak time of year for installing fire-places and our local installer is fully b... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My initial enquiry was handled quickly, and I was assured that any parts I may need in the future would be readily available, a problem I had with the chiminea I already had. I opted for the ‘rusty’ l... Toon meer
Bedrijf heeft geantwoord
Purchased replacement fire brick set for Ecosy + Panoramic Slimline. Easy & straightforward ordering process on website. Competive price compared to buying vermiculite boards and cutting yourself... Toon meer
Bedrijf heeft geantwoord
Steve Oldak at Fitstove.com recommended you. I was a bit dubious as I thought you had to pay £000’s for a log stove as I did for the others in my house. Ordering was simple, communications brilliant... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Top quality wood burning stoves direct to you at trade prices. Over 50 different models split between 4 unique ranges for all tastes and budgets.
Contactgegevens
Unit 22-24 Folly Farm, RG26 5GJ, Ramsdell, Verenigd Koninkrijk
- 01256 889397
- team@stoveworlduk.co.uk
- stoveworlduk.co.uk
4,9
Uitstekend
5K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 62% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Communication
24 augustus 2026
Antwoord van Stove World UK
We pride ourselves on clear communication every step of the way. Thanks for buying from Stove World!
Great customer service from Stoveworld
Great experience using Stoveworld. Ordered firebrick for my stove, arrived two days later. Very pleased.
24 augustus 2026
Antwoord van Stove World UK
What a great review—thank you! We know how important it is to get repair parts turned around quickly, so hearing that your firebrick arrived so fast makes our day. Enjoy your warm fire, and please let us know if you ever need anything else for your stove!
Very helpful staff.
20 augustus 2026
Antwoord van Stove World UK
Our team takes real pride in being as knowledgeable and helpful as possible, so hearing your kind words genuinely makes our day. Appreciate you choosing Stove World!
Great prices and quick delivery.
19 augustus 2026
Antwoord van Stove World UK
We're delighted everything went smoothly for you. Thanks for supporting Stove World!
Before I purchased this log stove I…
Before I purchased this log stove I must have looked at close to 200 different stoves but when I found this I read the description and looked at all the photos and I thought yes, I had it installed by the qualified people i lit it it was fantastic way beyond my old fire , my neighbour came to see it and couldn’t believe how much I’d payed for a fire that looks so modern it makes my lounge look like a photo shoot,Absolutely Fantastic.Thank you Stove World uk.Gary
21 augustus 2026
Antwoord van Stove World UK
Hi Gary, thank you so much for taking the time to write such a brilliant review! We know how much thought and research goes into picking the perfect stove, so knowing yours stood out against so many others means a lot to us. It’s fantastic to hear it transformed your lounge and that the performance passed the test with flying colors. Thanks for choosing Stove World UK!
Great Company to trade with
All real product info and data surrounded the offer c/w pictures measurements, plenty of customer feedback reviews which is always great to read. the RRP and offer price is always good to compare too.
easy to navigate the webpage and payment was also simple. live-tracking and delivery was hassle-free and very well packaged, needless to say product is perfect condition. we are not disappointed and would recommend without hesitation.
in summery: a great product and simple to deal with. Thank You
21 augustus 2026
Antwoord van Stove World UK
What a fantastic review, thank you! As a small business, we strive to make every step straightforward, from fair pricing and accurate website details right through to live tracking and secure packaging. We’re delighted that the whole process was completely hassle-free for you and that the product exceeded expectations. Thanks for your support and for spreading the word!
Very easy
Very easy to navigate the system to order. Very quick delivery. All around a very good service. Thank you.
21 augustus 2026
Antwoord van Stove World UK
We're delighted everything was quick and easy for you. Thanks for supporting Stove World!
Pleased with purchase
Pleased with purchase. Looks good, good price and fast delivery.
21 augustus 2026
Antwoord van Stove World UK
Thank you! Knowing you're pleased with the look, price, and speedy delivery of your order genuinely makes our team's day. Enjoy your purchase!
I looked in two a lot of companies and…
I looked in two a lot of companies and found the best value for money. Is at stove world I did lots of research research on lots of different different levels and found that the elk cozy 5 kW with woodstore would be the best for me and it hasn’t disappointed in fact, his brilliant and compared to anything that comes close, it’s a really competitive price stoveworld are very helpful. I wrote to them two or three times asking for questions and they came back back promptly and efficiently, so I finally made my decision and bought oneI highly recommend to anybody looking for a New wood burner. Don look at stove worldand speak to the team if they have any questions and you won’t be disappointed.
10 september 2026
Review zonder uitnodiging
Antwoord van Stove World UK
Thank you so much for taking the time to write such a detailed review! We know how much research goes into picking the right wood burner, so hearing that our 5kW model with woodstore stood out against the competition for value and quality is fantastic. We're also delighted that our support team gave you quick, helpful answers to help you make your final decision. Thank you for doing your research, trusting Stove World, and recommending us so highly.
A lovely multi burning stove
A lovely stove, which really is the centre piece of our living room.
From ordering to delivery, we had no problems.
I would definitely recommend 👌
6 augustus 2026
Antwoord van Stove World UK
We’re thrilled that you love your new multi-fuel burner and that it looks so great in your living room. Knowing delivery and ordering went smoothly makes our day. Enjoy your warm fires, and thanks for supporting Stove World!
Very efficient
Very efficient, item as describe. Had a query afterwards which was answered within a couple of minutes.
Fantastic service
13 augustus 2026
Antwoord van Stove World UK
Thanks so much for sharing your experience! We know how important quick answers are when you have a question about your order, so hearing we turned that around in minutes made our day. Thanks for supporting Stove World!
Delivered promptly and was packaged…
Delivered promptly and was packaged really well.
20 augustus 2026
Antwoord van Stove World UK
We're thrilled everything arrived safely and on time. Enjoy your purchase, and thanks for supporting Stove World!
Stoveworld being the supplier of my log…
Stoveworld being the supplier of my log burner deserve 5 stars, i needed to clarify something first so i called them and they were very polite and knowledgeable, i completed the purchase on line which was simple, delivery was excellent with communications through out the period as it was a heavy item. This is the second purchase from Stoveworld and would strongly recommend.
18 augustus 2026
Antwoord van Stove World UK
Thank you so much for coming back to StoveWorld for your second purchase! We know buying a heavy item like a log burner can feel daunting, so we’re delighted our team could answer your questions over the phone and make the entire process smooth from click to delivery. Hearing that you’d strongly recommend us as a returning customer means the world to our team
Great service,I was kept updated…
Great service,I was kept updated regarding delivery, the guy that delivered my stove, which was packaged great, was brilliant. Really pleased with the stove it looks fabulous I’d have no problem recommending Stove world.
17 augustus 2026
Antwoord van Stove World UK
Thank you so much for taking the time to share such wonderful feedback! Our delivery teams work so hard to make sure our heavy stoves arrive safely and right where they need to be, so we'll be sure to pass your kind words on to the courier. We're thrilled that you love how fabulous your new stove looks in your home. Thank you for choosing Stove World and for recommending us!
Wonderful fire, roll on Autumn!
Amazing, well built beautiful fire. Packaged well and quick delivery too. Gives out some good heat whilst the base stays cool under the fire. Looking forward to cosy autumn nights so we can use it more.
29 juli 2026
Antwoord van Stove World UK
Thank you for sharing your experience! We're delighted that your new fire arrived quickly and safe and sound. It sounds like you're all set for the cooler months ahead—roll on autumn! Thanks again for choosing Stove World!
Fantastic customer service & a great product!
Fantastic customer service and experience with Stove World UK. Super quick delivery, resolved my small issue with a damaged part super quickly and with no hassle. I would 100% recommend to anyone debating whether to buy a fire/bio ethanol stove from Stove World UK.
Thank you so much, it completes my room perfectly.
7 september 2026
Review zonder uitnodiging
Antwoord van Stove World UK
Thank you so much for taking the time to write such a thoughtful review! While we always aim for perfection, transit bumps occasionally happen—so we're thrilled our team could resolve the damaged part for you quickly and without any hassle. Knowing your new bioethanol fire completes your room so beautifully makes our day. Thank you for choosing Stove World UK and for the 100% recommendation!
They keep harrasing me
They keep harrasing me with countless emails to review their product I bought off them.
12 augustus 2026
Antwoord van Stove World UK
Hi there, sorry to see this feedback. As a small business, a 1-star review has a huge negative impact on our reputation. Leaving the lowest possible score over an email you can simply delete feels very harsh on our team, especially if there was no issue with your actual product or order. If your stove purchase went well, we’d really appreciate it if you would consider updating or deleting this review. Thank you.
I purchased nearly everything I needed…
I purchased nearly everything I needed to make my fire look like new again. There was one additional part I needed, but I wasn’t sure what the product was called, so I sent over a photo. They were extremely helpful in identifying exactly what I needed, sent me a payment link, and had the product posted out the very same day.
My 10-year-old fire now looks as good as the day I bought it! Really impressed with the service, helpfulness and speed of delivery. It’s all looking lovely and ready for my house sale. Highly recommend!
18 augustus 2026
Antwoord van Stove World UK
Thank you so much for taking the time to share your story! It's amazing how a few key replacement parts can completely transform a well-loved 10-year-old stove. We're thrilled our team could pinpoint that mystery part quickly from your picture and get it dispatched without delay. Fingers crossed for a quick and smooth house sale!
If I purchased two more appliances…
If I purchased two more appliances would you give me discount?
11 augustus 2026
Antwoord van Stove World UK
Hi! We’d love to help you with your next order. Please get in touch with our support team directly with details on the two appliances you're looking at. Email team@stoveworlduk.co.uk and we will help you out.
Good info
Good info, easy website and comparison. Simple ordering, delivered as promised. We love our log burning stove, thank you
4 augustus 2026
Antwoord van Stove World UK
Thanks for sharing your experience! Knowing that our online comparison tools made your choice easier and that you're delighted with the final result means a lot to our team. Have a fantastic day and enjoy your new stove!
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