I ordered a flexi silicone 22cm black band which arrived quickly. Unfortunately it was not the correct band for the watch. After some quick email communication it was all sorted and the new correct ba... Toon meer
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I wasn't sure about a bracelet fit, and used the human chat - the response was fairly quick, and was able to address my query quickly - so I really appreciate that.
I bought a strap for my Huawei watch, which ended up being too long and too big for my wrist. I submitted a form for an exchange and the business responded within hours, and offered a free replacement... Toon meer
Strapify have by far the best and widest range of strap and bracelet choices, and all of good quality. Shipping is quick. The best part about this experience for me has been the customer service. Deli... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Offering a huge range of watch straps with free and fast Australian shipping! We stock Apple, leather, seat-belt quality NATOs, Perlon and Rubber straps/bands!
Contactgegevens
3000, Melbourne, Australië
- hello@strapify.com.au
- strapify.com.au
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Products are good but backup service…
Products are good but backup service and response to emails is useless and almost no existent would find it hard to recommend
Strap keepers replaced
My strap keepers broke after ten months. Got in touch via Facebook and within the hour they had sent me new ones! Excellent customer service- thank you!
The band was lovely
The band was lovely, exactly like the picture and great quality. I had an issue with sizing and the customer care team couldn’t have been more helpful, amazing service.
The Strapify team go above and beyond
The Strapify team go above and beyond. I ordered the wrong band type for my watch and they were proactive, emailing me and making the change to my order. First class customer service. I’ll definitely be back!
Excellent service
Excellent service! Let me know my band wasn’t right for my watch, let me chose a replacement and waived the slight cost increase of the new band. I highly recommend Strapify.
Amazing Customer Service
Purchased a new band for my Garmin and the service was brilliant. First confirming my type of Garmin to ensure it matched with what I had purchased. They then posted it out super quick. Unfortunately the band was too small for my wrist, so I contacted them and it was exchanged instantly…. I honestly could not fault the service. Would highly recommend to anyone.
I love these guys
I love these guys! Such a great selection and amazing customer service. So nice to be able to speak with actual humans, in Australia. I'll continue to pay a little bit more so I can support small Aussie businesses.
Customer service has been great
Customer service has been great, prompt responses. The quality of the straps are also great. Will definitely order again
Prompt communication and replacement of…
Prompt communication and replacement of broken part. Super professional and easy to deal with.
Highly recommend
The website is extremely easy to navigate, and contains plenty of information and assistance to make the shopping experience seamless. The assortment of straps is unprecedented and the customer service is the quickest I’ve seen of any online store in a very long time. Really glad to have stumbled upon the store, and now have a few straps to jazz up my otherwise pretty ordinary wearable technology!
Great selection
Great selection, and really responsive. Helped me out with an incorrect order on my behalf. Recommend.
The customer service team have been so…
The customer service team have been so prompt in replying when I needed to exchange my watch band for a different size to fit my garmin ! Couldn’t be happier with their communication and understanding.
Excellent customer service
Excellent customer service. They took the time to check my order and let me know i’d ordered the wrong size band. Much more helpful and better than getting the wrong product and having to send it back.
Thanks again
Lovely band, fast postage and great cudtomer service, will.shop again!
Straps are great quality and look…
Straps are great quality and look lovely. Arrived quickly following purchase and great communication from the team.
I had a great experience with…
I had a great experience with Strapify's customer service. I accidentally ordered the wrong width strap for my Garmin watch and contacted them about an exchange.
Sam was quick to respond, friendly, and provided clear instructions for resolving the issue. They also offered a flexible solution that would save me the hassle and cost of returning the item, which I really appreciated.
It's refreshing to deal with a small Australian business that genuinely values its customers and communicates so well. The support has been professional, prompt, and easy to deal with from start to finish.
Highly recommend Strapify for both their products and excellent customer service.
This is the first time I have purchased…
This is the first time I have purchased from this small business. I was very impressed with the range of bands that they offer.
I was getting a replacement band for my partners watch and I ordered what I thought was needed. The order arrived in super quick time, but unfortunately I had ordered the wrong strap. I reached out to them immediately and got a very prompt reply and my issue was resolved very quickly as well.
I would highly recommend this company for both their product and service offered
Wrist strap way to big
The watch strap was free i though it would be fine, the strap is way to big and spins around my wrist making it unusable
I would recommend strapify
I would recommend strapify. One item was missed in the deliver and all it took was e-mail to customer service for a quick response and it was immediately resolved. Great product and great service
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