The first Viva 20 wine cooler I received was damaged in transit and I reported this to customer services. They supplied a replacement which is superb. It is quiet, chills very quickly and actually ex... Toon meer
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Ordered 4 mini silent fridges for our Guesthouse. The order was shipped and delivered quickly. The fridges themselves are nice, however they are fan cooled fridges, so the word silent is doing a lot... Toon meer
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An excellent, well -priced mini freezer that is perfect for our needs. The freezer arrived promptly, well packaged, but unfortunately had a small dent in one of the top corners.....that couldn't have... Toon meer
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Great Product and Quick Service. Ordered, confirmation of order and then quick response for the delivery drivers, and only took 6 days from start to finish. The product itself is perfect for what I... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Subcold: The Future of Tailored Cooling : Subcold is more than just cooling—it's an experience. Pioneering the intersection of precision, style, and reliability, we've set the gold standard for mini-fridges, wine coolers, beer fridges, mini bar's and personalised cooling solutions. Every product echoes our commitment to efficiency and elegance, meeting the unique needs of homes and businesses alike. Our reputation isn't just built on premium products but also on the trust and satisfaction of our customers. Dive into our Trustpilot reviews, and you'll quickly see why Subcold Ltd is the first choice for discerning cooling enthusiasts. Join us in redefining the cooling experience. Cheers to the future of chill! 🍷🥤🍺
Contactgegevens
Unit 2, 28 Firth Road, EH54 5DJ, Livingston, Verenigd Koninkrijk
- 01506 440 557
- sales@subcold.com
- subcold.com
4,6
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2K reviews
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Upgrade drinks fridge!
Decided to upgrade on our (much smaller) mini fridge ❄️
Ordered the Subcool Ace90 drinks fridge for our kitchen. We ordered on a Friday evening & expected to receive the fridge by Monday, as tracking indicated, & as it was the weekend. However, it arrives on Sunday, fantastic!! 🌟
Truly flawless, timely updates & such a good looking fridge. It looks smart and is a perfect fit. We love the light and easy operation.
The only concern is, you can't fill it up otherwise the temperature rockets to 6 (9 at the top). We had to take a lot of bottles and cans back out as the drinks were just chilled, not cold! This is a pity as you're losing a good portion of the fridge, which kind of defeats having a bigger fridge.
However, so far so good, but I'm not liking the terrible reviews on Google. I truly hope we do not face these problems. It's a lot of money to lose. I am normally very on it with reading reviews first, but only read them on the Subcold site (my bad).
The box arrived battered and wet, my husband took the delivery as the courier (DPD) just dropped and left. It was not easy for my husband to get it up the steep step.
The bottom of the box just fell out as he attempted to pick it up? I'm not sure what this fridge had been through but I hope it's not damaged it in any way. Time will tell but I hope it's guaranteed.
For anyone with a problem, no customer service, replacement, refunds, there is always a very useful online ombudsman called Resolver. I've used about 10 times when dealing with consumer issues, and have always won. Hoping we don't need to use this 🤞
1 maart 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Customer,
Thank you for sharing your detailed feedback and for choosing the Subcold Ace90 for your kitchen. We’re really pleased to hear you’re enjoying the design, lighting, and easy operation, and that it arrived earlier than expected. ❄️
We’re sorry to hear about the condition of the outer box and the experience with the courier. We also appreciate your note regarding temperature when the fridge is fully stocked. For best performance, it’s important to allow some space between bottles and cans so air can circulate properly inside the fridge.
Best Wishes,
Subcold Team
My sister bought a fridge directly from…
My sister bought a fridge directly from them and it came without a key, needed as she's locking her medication in there, there's no identification on the lock so I couldn't even go to the local locksmith to get a key cut and when she emailed subcold they didn't respond, I certainly won't be shopping there again as I had to waste money buying a key from then that should have been supplied
26 februari 2026
Antwoord van Subcold
Dear Customer,
We’re very sorry to hear the fridge arrived without a key, especially given it’s needed to safely store medication. We completely understand how frustrating this must have been and apologise for the inconvenience caused.
Please ask your sister to email us at Sales@subcold.com with her order details so we can look into this and help resolve it as quickly as possible.
Best Wishes,
Subcold Team
Fast delivery great product
Fast delivery great product, have had other brands before, but this one is the best, keeps my sons drinks and snacks nice and chilled thank you
18 februari 2026
Antwoord van Subcold
Dear Customer,
Thank you so much for your fantastic review! We’re delighted to hear that you’re pleased with the fast delivery and that the fridge is keeping your son’s drinks and snacks perfectly chilled ❄️🥤
It’s especially great to know you’ve tried other brands before and feel this one is the best – that really means a lot to us. We truly appreciate you taking the time to share your experience.
Best Wishes,
Subcold Team
Good choice
Everything was as advertised. Prompts delivery, clear instructions, free magnetic bottle opener was today touch.
Size and capacity what I was longing for at reasonable price.
23 februari 2026
Antwoord van Subcold
Dear Hugh,
Thank you for your 5* review!
We’re so pleased to hear everything was exactly as advertised and that you were happy with the prompt delivery and clear instructions. It’s great to know the free magnetic bottle opener was a nice little touch too — we like adding those extra details 🍻❄️
We’re especially glad the size and capacity are just what you were looking for, and that you feel it was good value for money. That’s exactly what we aim for.
Thanks again for choosing Subcold — we really appreciate your support.
Best Wishes,
Subcold Team
Antwoord van Subcold
Dear Matthew,
Thank you for your kind 5* review!
We’re delighted to hear you’re pleased with the quality of your product and that it arrived on time. It’s always great to know everything went smoothly from order to delivery.
We really appreciate you taking the time to share your experience.
Best Wishes,
Subcold Team
Damaged on arrival
Damaged on arrival - diabolical customer service forcing me to enlist the help of my payment provider.
24 februari 2026
Antwoord van Subcold
Dear Mr Grills,
We’re very sorry to read your review and would like to clarify the situation, as some of the points raised are not accurate.
We certainly did not force you to seek assistance from your payment provider. When you contacted us, we simply asked for further details and images so we could understand the issue properly and offer the most appropriate support. Upon reviewing the information provided, it became clear that the damage to the unit door occurred after the door reversal had been carried out, and was not present on delivery.
Despite this, and as a gesture of goodwill, we offered to send a replacement door free of charge to resolve the matter quickly and without inconvenience. Unfortunately, a chargeback claim was then initiated before we were able to complete this resolution.
We always aim to be fair, transparent, and helpful, and it’s disappointing to hear that you felt your experience was otherwise. Should you wish to resolve this directly, we remain open to communication and would be glad to assist further.
Best Wishes,
Subcold Team
Mini Fridge turning into a freezer
My son got a 4L mini fridge for Xmas, it quickly started freezing over at the back and freezing the items in there. Currently discussing with customer services, their options were;
move it somewhere warmer
it's normal as it's not frost free
Don't put things near the back of the fridge
not willing to accept that a Fridge should be not be a freezer. Not using half the fridge because it's freezing everything, seems like a cop out.
After telling them its in a warm bedroom, they're saying it's too hot and the fridge is now over working.
Really not happy with the customer services response. currently have to defrost it and start the process all over again.
27 februari 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Customer,
Thank you for taking the time to share your experience, and we’re really sorry to hear how frustrating this has been for you.
The 4L mini fridge your son received is a small thermoelectric unit rather than a compressor fridge, and it is not auto-defrost or frost-free. Because of how this type of cooling system works, it’s normal for ice to form on the back plate ❄️, particularly if items are placed directly against it or if there is moisture inside the unit. The back panel is the cooling element, so it will naturally be much colder than the rest of the interior.
These compact 4L models are designed primarily for keeping drinks and small items cool rather than functioning in the same way as a full-sized kitchen fridge. They work best within a recommended ambient temperature range and in dry, well-ventilated indoor rooms. If the surrounding temperature is too cold (such as in unheated rooms) or too warm, the unit can struggle to regulate efficiently, which may result in excess condensation or heavier icing. This is outlined in the product guidance, but we completely understand that it can still be disappointing if it doesn’t meet expectations in practice.
Regular manual defrosting is required with this type of mini fridge, and ensuring items aren’t touching the back plate helps prevent freezing. We appreciate that this may feel inconvenient, and we’re sorry if the explanation from customer service came across as dismissive — that certainly wouldn’t be our intention.
If you’d like, please do continue the conversation with our support team so we can review the situation in detail and make sure everything is functioning as it should.
Best Wishes,
Subcold Team
Great fridge great customer service
Great fridge, fast delivery and fantastic customer service! I had a problem which they resolved in an amazingly short space of time. Really lovely people to deal with. Well done Subcold!
22 februari 2026
Antwoord van Subcold
Dear Alan,
Thank you so much for your 5* review!
We’re delighted you’re enjoying your fridge and that it arrived quickly 🚚. It’s also great to hear our team could resolve things swiftly for you — that’s exactly what we aim for.
We hope it keeps your drinks perfectly chilled ❄️🥤
Best Wishes,
Subcold Team
Amazing mini fridge 6L, smart, fast delivery.
I bought my Subcokd mini 6L fridge, I am so happy with it, amazing, it works straight away plug it into main. I work on the ship as a seafarer I bought this fridge for my cabin, it fits perfectly, doesn’t take much space. It keeps my drinks and food very cold
On a nice temperature. Also it is very quiet, doesn’t make any disturbance when I am sleeping. Thank you so much Subcold, I would recommend to anyone, very handy, very useful. Also thank you for fast delivery.
20 februari 2026
Antwoord van Subcold
Dear Customer,
Thank you for your brilliant review! We’re so pleased to hear your 6L mini fridge fits perfectly in your cabin and is keeping your drinks and food nicely chilled ❄️🥤 while staying nice and quiet.
It’s great to know the fast delivery 🚚 and simple plug-and-play setup made things easy for you too. We really appreciate your recommendation!
Best Wishes,
Subcold Team
Tiny fridge 😊
Easy to use website, easy to order and arrived when it said it would. The colour was exactly what I thought it would be. Plugged it in and it got cold quickly. The perfect tiny fridge for kimchi!
13 februari 2026
Antwoord van Subcold
Dear Abi,
Thank you for your lovely review 😊 We’re so pleased to hear you found the website easy to use and that your order arrived right on time
It’s great to know the colour met your expectations and that your tiny fridge cooled down quickly ❄️ The perfect little home for your kimchi – we love that!
We really appreciate your feedback and hope you continue enjoying your mini fridge.
Best Wishes,
Subcold Team
Faulty adapter on Subcold fridge replaced
The mobile fridge was a gift for my son for use at University. The fridge did not work from day one but once the problem was reported to Subcold they quickly diagnosed the fault and provided a replacement adapter immediately and now the fridge is operational.
23 februari 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear David,
Thank you for taking the time to share your experience.
We’re really sorry to hear the fridge didn’t work from day one – that must have been disappointing, especially as it was a gift for your son heading off to university. However, we’re so pleased that once the issue was reported, our team were able to quickly identify the faulty adapter and get a replacement out to you straight away
It’s great to know the fridge is now up and running and keeping everything perfectly chilled ❄️ We hope it proves to be a reliable companion throughout your son’s time at university.
Best Wishes,
Subcold Team
Great quality design and build.
We are really happy to see a British made product, and really happy with the purchase.
The design is rock solid, and it's freezing produce properly, even on eco mode. Also, the screen temperature actually reflect the real temperature (unlike Alpicool and imitations). Excellent purchase. We have previously bought two portable 12v freezers, both Chinese models and one failed after 2 years (insulation failure) second, was sweating considerably
highlighting the poor "shell" construction of the newer models and lack of quality control over insulation. We were looking for quality build and hopefully a product that won't end up on landfill in 2 years, but Dometic is out of our price range. Can highly recommend, plus it's more efficient so uses less battery when you're out and about in your campervan.
23 februari 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Customer,
Thank you for your fantastic feedback!
We’re so pleased to hear you’re happy with the build quality and performance, especially that it’s freezing properly even on eco mode ❄️ and that the temperature display is accurate. It’s great to know it’s proving efficient and reliable for your campervan adventures 🚐.
We truly appreciate your recommendation and your support
Best Wishes,
Subcold Team
Pleased with replacement drinks fridge…
Chosen because of good reviews for products and service and because it’s a UK company. 10% off first purchase also useful, ordering easy, delivery as promised. Just need to use drinks fridge at our bowls club now to see if product lives up to expectations!
18 februari 2026
Antwoord van Subcold
Dear Christine,
Thank you so much for your thoughtful review!
We’re delighted you chose us based on our product and service reviews, and that being a UK company made a difference too – that really means a lot. It’s great to hear the ordering process was straightforward, the 10% discount came in handy, and that delivery arrived as promised
We hope the new drinks fridge keeps everything perfectly chilled for your bowls club ❄️🥤 and lives up to all expectations once it’s in full use
Best Wishes,
Subcold Team
Good product works well
13 februari 2026
Antwoord van Subcold
Dear Dave,
Thank you for your 5* feedback!
We’re really pleased to hear that the product is working well and doing exactly what you need it to do ❄️ That’s always lovely to hear.
Best Wishes,
Subcold Team
Recommended. A++
Great service, great communication, very quick delivery, great product at a great price. Recommended. A++
13 februari 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Agnes,
Thank you so much for the fantastic review – A++ is wonderful to see!
We’re delighted you’re happy with the service, communication and the quick delivery! It’s great to know you feel you received a quality product at a great price too. That’s exactly what we aim for.
We hope your fridge keeps everything perfectly chilled ❄️🥤
Best Wishes,
Subcold Team
We have purchased an ECO60F Freezer. And it is a great product
We have purchased an ECO60F Freezer to provide a bit of extra storage for frozen food. This is a delightful little unit which we have fitted inside a Larder cupboard. We are thoroughly pleased with it and the service we received from Subcold was superb.
12 februari 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Malcolm,
Thank you so much for your wonderful 5* review!
We’re absolutely delighted to hear that your ECO60F Freezer is providing the extra storage you needed and that it’s fitted perfectly inside your larder cupboard. It’s great to know you’re thoroughly pleased with the unit – it’s a brilliant little freezer for compact spaces ❄️
We’re also really pleased that you found our service to be superb. That truly means a lot to the whole team.
Best Wishes,
Subcold Team
Subcold Trek32 Portable Car Fridge
Option to deliver the cooler on a saturday was fantastic.
No issues unpacking and setting up the Subcold Trek32 Portable Car Fridge.
Tested it out and the temperature went from 18C to 1C in 25mins, fantastic product.
Has USB A and USB C ports and runs off a external power adapter.
14 februari 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Matthew,
Thank you for your brilliant feedback!
We’re so pleased the Saturday delivery option worked well for you 🚚 and that everything was smooth when unpacking and setting up your Trek32. It’s fantastic to hear it dropped from 18°C to 1°C in just 25 minutes – that’s seriously impressive cooling performance ❄️🥤
Great to know you’re making the most of the USB-A and USB-C ports too – perfect for keeping essentials charged while you’re on the go.
We really appreciate you taking the time to share your positive experience
Best Wishes,
Subcold Team
Love the fact that it locks so that my Beer is protected from my Teenager!
Early days but so far so good - Beer fridge looks good and has great capacity. Delivery was quick and it arrived well packaged so not too worried when the courier was a little less than gentle...
Love the fact that it locks so that my Beer is protected from my Teenager....
18 februari 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Richard,
Thank you for the great review – it certainly made us smile! 🍺
We’re so pleased to hear you’re happy with the look and capacity of your beer fridge, and that it arrived quickly and well packaged. Even if the courier was a little less than gentle, we’re glad it reached you safely and in perfect condition.
And yes – the lock definitely comes in handy for keeping those beers protected from curious teenagers! 😉
Thanks again for your 5* feedback
Best Wishes,
Subcold Team
Antwoord van Subcold
Dear Paul,
Thank you for your review!
We’re really pleased to hear that everything is all good and that the door bracket just needed a small adjustment. Sometimes a little tweak is all it takes to get things sitting perfectly.
If you ever need any further assistance or have any questions, please don’t hesitate to get in touch – we’re always happy to help.
Best Wishes,
Subcold Team
Received a quality Subcold 90 24 hours…
Received a quality Subcold 90 24 hours from ordering.The delivery driver was on time and very helpful.
13 februari 2026
Antwoord van Subcold
Dear Carole,
Thank you for your wonderful feedback!
We’re delighted to hear your Subcold Cave90 arrived within 24 hours of ordering – that’s the kind of speedy delivery we love to see! It’s also great to know the driver was on time and helpful.
We hope you’re enjoying your new fridge and that it’s keeping everything perfectly chilled ❄️
Best Wishes,
Subcold Team
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