Subcold Reviews 2.394

TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

The first Viva 20 wine cooler I received was damaged in transit and I reported this to customer services. They supplied a replacement which is superb. It is quiet, chills very quickly and actually ex... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Ordered 4 mini silent fridges for our Guesthouse. The order was shipped and delivered quickly. The fridges themselves are nice, however they are fan cooled fridges, so the word silent is doing a lot... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

An excellent, well -priced mini freezer that is perfect for our needs. The freezer arrived promptly, well packaged, but unfortunately had a small dent in one of the top corners.....that couldn't have... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great Product and Quick Service. Ordered, confirmation of order and then quick response for the delivery drivers, and only took 6 days from start to finish. The product itself is perfect for what I... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huishoudapparatuur winkel
  2. Koelkastwinkel
  3. Waterkoelerleverancier

Geschreven door het bedrijf

Subcold: The Future of Tailored Cooling : Subcold is more than just cooling—it's an experience. Pioneering the intersection of precision, style, and reliability, we've set the gold standard for mini-fridges, wine coolers, beer fridges, mini bar's and personalised cooling solutions. Every product echoes our commitment to efficiency and elegance, meeting the unique needs of homes and businesses alike. Our reputation isn't just built on premium products but also on the trust and satisfaction of our customers. Dive into our Trustpilot reviews, and you'll quickly see why Subcold Ltd is the first choice for discerning cooling enthusiasts. Join us in redefining the cooling experience. Cheers to the future of chill! 🍷🥤🍺


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Very well made, very functional, very practical.

Very well made, very quiet (although not completely silent) - haven’t measured the temperature officially but can say the 6l cools as much if not more than my large fridge in the kitchen, its simple, portable and practical - would recommend this to anyone looking to get a mini fridge at reasonable price, very satisfied and impressed with the product.

5 februari 2026
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Antwoord van Subcold

Dear Alexander,

Thank you for your 5* feedback!

We’re so pleased to hear you’re impressed with the build quality and practicality of your 6L mini fridge. It’s great to know it’s cooling so effectively ❄️ and that you’ve found it simple, portable and good value for money.

We also appreciate your honest note about the sound level – compact fridges are designed to be quiet, though not completely silent, so your feedback is really helpful.

Thank you for the recommendation – we’re delighted you’re so satisfied with your purchase.

Best Wishes,
Subcold Team

Beoordeeld met 5 van de 5 sterren

Easy ordering

Easy ordering, updates on delivery, and on time! 👌

11 februari 2026
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Antwoord van Subcold

Dear Angela,

Thank you for your lovely feedback!

We’re so pleased to hear you found the ordering process easy and that the delivery updates kept you well informed, and even better, that it arrived right on time! 👌

We really appreciate you taking the time to share your experience.

Best Wishes,
Subcold Team

Beoordeeld met 4 van de 5 sterren

Fridge

Nice fridge, does the job

4 februari 2026
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Antwoord van Subcold

Dear Ross,

Thank you for your lovely review!

We’re so pleased to hear you’re happy with your fridge and that it’s doing the job perfectly ❄️🥤 That’s exactly what we like to hear.

If you ever need any support or have any questions down the line, please feel free to reach out.

Best Wishes,
Subcold Team

Beoordeeld met 5 van de 5 sterren

Great Company

We are so happy with our wine cooler. This company is great and affordable prices. The customer services were really helpful and delivery of the fridge was fast. I would highly recommend this company.

3 november 2025
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Antwoord van Subcold

Dear Sharon,

Thank you so much for your kind words!

We’re absolutely delighted to hear how happy you are with your wine cooler 🍷 and that you found our prices affordable. It’s especially lovely to know our customer service team were helpful and that your fridge arrived quickly!

Your recommendation truly means a lot to us.

Best Wishes,
Subcold Team

Beoordeeld met 5 van de 5 sterren

The cutest ice tray in my mini sub…

The cutest ice tray in my mini sub cold!…
Arrived next day, starting to give the big stuff away in my advancing years and this space saving miracle is all I need… quiet, simple open storage and options on where to keep it re its handy size.
Thank you

9 februari 2026
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Antwoord van Subcold

Dear Bev,

Thank you for such a lovely review

We’re so pleased you’re enjoying your new Subcold fridge, and we have to agree – the ice tray is a pretty cute addition ❄️ It’s great to hear it arrived the next day and that the compact, space-saving design is just what you need. Simple, quiet and easy to place anywhere – that’s exactly what we aim for.

Thank you again for your kind words, and we hope it continues to be the perfect little cooling companion for you.

Best Wishes,
Subcold Team

Beoordeeld met 5 van de 5 sterren

Ultra 15

Excellent service. Free next day delivery and very well packaged.
Fridge is very quiet and is ideal for our son's bedroom.

5 februari 2026
Review zonder uitnodiging
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Antwoord van Subcold

Dear Steve,

Thank you for your wonderful feedback!

We’re delighted to hear you were pleased with the free next day delivery and that your Ultra 15 arrived safely and well packaged. It’s great to know the fridge is nice and quiet and perfect for your son’s bedroom ❄️

We really appreciate you taking the time to share your experience.

Best Wishes,
Subcold Team

Beoordeeld met 5 van de 5 sterren

Broken handle

I broke the handle on my portable fridge, contacted Subcold and they sorted me out with a new one. Great service

24 december 2025
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Antwoord van Subcold

Dear Nigel,

Thank you for taking the time to share your experience.

We’re sorry to hear about the broken handle, but we’re really pleased our team were able to get you sorted quickly with a replacement. Providing straightforward and helpful support is exactly what we aim for.

Best Wishes,
Subcold Team

Beoordeeld met 5 van de 5 sterren

Excellent

Prompt delivery, packaging excellent.

7 februari 2026
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Antwoord van Subcold

Dear Customer,

Thank you so much for your excellent review! We’re delighted to hear your order arrived promptly and that you were pleased with the packaging 📦

It’s great to know everything met your expectations — we really appreciate you taking the time to share your experience.

Enjoy your Subcold product! 🧊🥤

Best Wishes,
Subcold Team

Beoordeeld met 5 van de 5 sterren

Fantastic Customer Service

I ordered a Subcold Super50 LED Beer Fridge last November and last night I took a bottle of lager out of the fridge and the power just cut out.....thinking it was the fuse, I replaced it....but the led light would not come on.I contacted Subcold today and they walked me through troubleshooting and guess what?.......little did I know that there is a on-off switch inside for the light and it was in the "off" position.......silly me must have knocked it off whilst getting the bottle out!!
The fridge itself is fantastic for keeping your drinks cold and it looks brilliant with the led light on... this is my 2nd purchase from Subcold after I gave my 5yr old Super 65 to my mother who is in a care home.
Thanks for your help guys with my little misshap!!

11 februari 2026
Review zonder uitnodiging
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Antwoord van Subcold

Dear Customer,

Thank you so much for your fantastic review! We’re really pleased we could help you get everything sorted — and don’t worry, that little internal light switch has caught a few people out before 😊

It’s great to hear your Super50 LED Beer Fridge is keeping your drinks perfectly cold 🧊🍺 and looking brilliant with the LED light on. Even better to know your previous Super65 is still going strong after five years — that’s lovely to hear!

We truly appreciate your continued support and your second purchase with us. If you ever need anything at all, we’re always happy to help.

Best Wishes,
Subcold Team

Beoordeeld met 5 van de 5 sterren

Good Value

Very pleased. Using in bedroom but also good for taking on hol/trips.

6 februari 2026
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Antwoord van Subcold

Dear Customer,

Thank you for your lovely review! We’re so pleased to hear you’re happy with the value and that it’s working well in your bedroom.

It’s great that you’re also finding it handy for holidays and trips — perfect for keeping everything nicely chilled wherever you go 🧊🥤☀️

We really appreciate your feedback and hope you continue to enjoy your Subcold!

Best Wishes,
Subcold Team

Beoordeeld met 5 van de 5 sterren

Love my mini fridge

Love my mini fridge. Speedy delivery, item just as described and packaged well.

5 februari 2026
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Antwoord van Subcold

Dear Helen,

Thank you for your lovely review! We’re so pleased to hear you’re loving your mini fridge.

It’s great to know it arrived quickly and that everything was just as described and well packaged. We always aim to make the whole experience smooth from order to delivery.

Thanks again for your support — enjoy your perfectly chilled drinks! 🧊🥤

Best Wishes,
Subcold Team

Beoordeeld met 5 van de 5 sterren

Mini-fridge arrived very quickly and is perfect for my needs

Mini-fridge arrived very quickly, immaculately packaged and unmarked out of the box. Instructions were clear and simple, and the fridge has been performing extremely well for the 3 days since I plugged it in.

6 februari 2026
Review zonder uitnodiging
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Antwoord van Subcold

Dear Mike,

Thank you for your wonderful review! We’re delighted to hear your mini fridge arrived quickly and in perfect condition straight out of the box.

It’s great to know the instructions were clear and that it’s been performing extremely well for you so far 🧊 We hope it continues to serve you perfectly for a long time to come.

We really appreciate you taking the time to share your experience.

Best Wishes,
Subcold Team

Beoordeeld met 5 van de 5 sterren

Ordered a fridge Product on Saturday…

Ordered a fridge Product on Saturday and it’s delivered on the Monday exactly in the scheduled time window. Excellent communications and overall experience, I can highly recommend

2 februari 2026
Review zonder uitnodiging
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Antwoord van Subcold

Dear Kai,

Thank you so much for your fantastic review! We’re absolutely delighted to hear that your fridge arrived right on schedule and within the allocated time window – that’s exactly the kind of smooth experience we aim to provide

It’s also great to know that you were pleased with the communication throughout the process. We know how important it is to feel informed and confident when placing an order, so your feedback really means a lot to us.

We truly appreciate your recommendation and hope you’re enjoying your new fridge keeping everything perfectly chilled ❄️ If you ever need anything else, we’re always here to help.

Best Wishes,
Subcold Team

Beoordeeld met 5 van de 5 sterren

Everything was perfect

Everything was perfect, delivered super fast and over the moon with the quality of fridge and how quiet it is,I bought this for my brother in law who is in a recovery room in hospital and he is very pleased with it thankyou so much joy ruddick

3 februari 2026
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Antwoord van Subcold

Dear Joy,

Thank you so much for your lovely review — it truly means a lot to us.

We’re so pleased to hear everything was perfect and that the fridge arrived super fast! It’s also wonderful to know you’re happy with the quality and how quiet it is — that’s exactly what we aim for with our products ❄️

It’s especially touching to hear that you purchased it for your brother-in-law while he’s in hospital. We’re really glad it’s making his recovery room that little bit more comfortable and that he’s pleased with it.

Thank you again for your kind words and support — we really appreciate it.

Best Wishes,
Subcold Team

Beoordeeld met 5 van de 5 sterren

Love my mini fridge and freezer

Love my mini fridge and freezer. Look great. Brilliant customer service, quick delivery 10/10

22 januari 2026
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Antwoord van Subcold

Dear Karen,

Thank you so much for the 5* review!

We’re delighted to hear that you love your mini fridge and freezer and that they look great in your space ❄️ It’s also fantastic to know you were pleased with our customer service and the quick delivery – we always aim to make the whole experience as smooth as possible.

A 10/10 truly means the world to us, so thank you for taking the time to share your feedback.

Best Wishes,
Subcold Team

Beoordeeld met 5 van de 5 sterren

Great little freezer with good capacity

I needed a very small freezer to fit in a tiny space and this was the only one I could find with a reasonable capacity of 42L. I paid a little extra for the expedited delivery and it came very quickly indeed. It was well packaged and is very quiet.

2 februari 2026
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Antwoord van Subcold

Dear Alison,

Thank you for taking the time to share your experience.

We’re so pleased to hear that our 42L freezer was the perfect fit for your space — finding something compact with a good capacity can be a real challenge, so it’s great to know it met your needs so well ❄️

It’s also fantastic to hear that your expedited delivery arrived quickly and that the freezer was well packaged and running quietly. We know how important that is, especially in smaller spaces.

We really appreciate your feedback and hope your new freezer continues to serve you brilliantly.

Best Wishes,
Subcold Team

Beoordeeld met 5 van de 5 sterren

Great little fridge …

Bought as a short term need for small fridge whilst we were having a new kitchen installed. Did what was needed . Will then reuse in my gym once kitchen is back to normal

26 januari 2026
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Antwoord van Subcold

Dear Customer,

Thank you for your 5* review!

We’re really pleased to hear the fridge did exactly what you needed during your kitchen installation — sometimes it’s those short-term solutions that make a big difference ❄️

It’s great to know it’ll be getting a second life in your gym too! That’s one of the things we love about our compact fridges — versatile, practical and easy to place wherever they’re needed.

We hope it continues to serve you well in its new spot, keeping everything nicely chilled 🥤

Best Wishes,
Subcold Team

Beoordeeld met 5 van de 5 sterren

Very happy with mini fridge and good…

Very happy with mini fridge and good communication

2 februari 2026
Review zonder uitnodiging
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Antwoord van Subcold

Dear Christine,

Thank you for your 5* review!

We’re so pleased to hear you’re very happy with your mini fridge and that you found our communication helpful throughout the process. We know how important it is to feel kept in the loop, so it’s great to know that made a difference.

We hope your mini fridge continues to keep everything perfectly chilled ❄️ If you ever need any assistance, we’re always here to help.

Best Wishes,
Subcold Team

Beoordeeld met 3 van de 5 sterren

Poor customer service

Bought extra wine bottle rack woth cooler and got email confirming that it was being shipped but it never arrived and no updated from courier.
After contacting customer support was advised that it was out of stock and refund will take up to 10 days.
Not great customere service.

29 januari 2026
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Antwoord van Subcold

Dear Customer,

We’re very sorry for the confusion and disappointment caused regarding your wine rack order. We completely understand how frustrating this must have been. Stock does change on a daily basis due to customer orders

If you could please email us with your order details, we’ll look into this for you and arrange to resend the item once stock becomes available.

Thank you for your patience, and we appreciate you bringing this to our attention.

Best Wishes,
Subcold Team

Beoordeeld met 3 van de 5 sterren

Good if your fridge arrives damage free…but if it arrives damaged it’s a problem!

I ordered a fairly large countertop fridge for our new home gym. It arrived very quickly within a day or two, but when it arrived the packaging had been damaged on one side and when I took the fridge out it transpired there were 2 dents on one side of the fridge. They were fairly noticeable and I knew they would annoy me forever. I emailed customer service and again the response was fast, but I was told they were only cosmetic and wouldn’t affect operation of the fridge. I had spent well over £100 on this fridge so I should really be able to have a fridge without dents. So I had to email them again at which point they said I could either return for a full refund or accept £20 refund and keep the fridge. They said they were unable to swap it - ie deliver another one and pick up this one. If I wanted another I’d have to place a new order. So I asked what the process for returning was. I was told I would have to take it to a DPD drop off point. It’s an extremely heavy and large fridge, even larger when it was in the box, and there was no way I would be able to carry it to a drop off point. I told them this but was not offered the option of having DPD collect it. So I had no choice but to accept the £20 and put a plant in front of the dents, which will indeed annoy me forever.

3 februari 2026
Review zonder uitnodiging
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Antwoord van Subcold

Dear Sylvia,

Thank you for your feedback. We’re really sorry to hear about the dent on your fridge and understand how frustrating that must be. While we’re pleased delivery was quick , we appreciate that this doesn’t make up for the inconvenience you experienced afterwards.

We’re sorry the return options weren’t suitable, and we understand why this left you feeling disappointed with the outcome. Your comments are valuable and will be shared with the team to help improve how we handle situations like this in the future.

Best Wishes,
Subcold Team

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