The first Viva 20 wine cooler I received was damaged in transit and I reported this to customer services. They supplied a replacement which is superb. It is quiet, chills very quickly and actually ex... Toon meer
Bedrijf heeft geantwoord
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Ordered 4 mini silent fridges for our Guesthouse. The order was shipped and delivered quickly. The fridges themselves are nice, however they are fan cooled fridges, so the word silent is doing a lot... Toon meer
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An excellent, well -priced mini freezer that is perfect for our needs. The freezer arrived promptly, well packaged, but unfortunately had a small dent in one of the top corners.....that couldn't have... Toon meer
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Great Product and Quick Service. Ordered, confirmation of order and then quick response for the delivery drivers, and only took 6 days from start to finish. The product itself is perfect for what I... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Subcold: The Future of Tailored Cooling : Subcold is more than just cooling—it's an experience. Pioneering the intersection of precision, style, and reliability, we've set the gold standard for mini-fridges, wine coolers, beer fridges, mini bar's and personalised cooling solutions. Every product echoes our commitment to efficiency and elegance, meeting the unique needs of homes and businesses alike. Our reputation isn't just built on premium products but also on the trust and satisfaction of our customers. Dive into our Trustpilot reviews, and you'll quickly see why Subcold Ltd is the first choice for discerning cooling enthusiasts. Join us in redefining the cooling experience. Cheers to the future of chill! 🍷🥤🍺
Contactgegevens
Unit 2, 28 Firth Road, EH54 5DJ, Livingston, Verenigd Koninkrijk
- 01506 440 557
- sales@subcold.com
- subcold.com
4,6
Uitstekend
2K reviews
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Why did i pay £20 quid for a wine shelf anyway ?
Im rating this a 4 as im not quite sure why i felt compelled to buy a wine shelf at £20 when the cooler actually came with one ? Other than this, i have zero complaints.
28 januari 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Steve,
Thank you for your honest and fair review – and for still rating us a 4 ⭐, we really appreciate that.
Just to clarify, the item you purchased comes with one wine shelf as standard. The additional wine shelf you purchased is an extra, designed for customers who want to increase their wine storage or adjust the internal layout to suit their collection (some people take their wine very seriously! 🍷).
We’re glad to hear that aside from this, you’ve had zero complaints and are happy overall.
Best Wishes,
Subcold Team
From ordering to delivery just two days…
From ordering to delivery just two days We read the instructions plugged it in and switched it on. All is working well
30 januari 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Customer,
Thank you for your lovely feedback! We’re pleased to hear your order arrived so quickly and that everything was straightforward to set up.
It’s great to know the fridge is working well and doing exactly what it should ❄️😊
Best Wishes,
Subcold Team
Antwoord van Subcold
Dear Customer,
Thank you for your review! We’re really pleased to hear you were happy with the quick delivery 🚚✨. We hope you’re enjoying your Subcold product and that it’s keeping everything perfectly chilled ❄️🥤.
Best Wishes,
Subcold Team
Bought a Subcold Eco60F fridge more…
Bought a Subcold Eco60F fridge more than a week ago. Small issue after it was delivered but their customer service was brilliant and I always think you can tell how good a business by how they react to a problem. Subcold's was first rate.
Can't really comment on the fridge itself as I haven't even turned it on yet (explanation would be too long as to why and would probably send you to sleep reading it).
17 januari 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Brian,
Thank you very much for taking the time to share your experience. We’re really pleased to hear that our customer service team were able to resolve the initial issue for you and left a positive impression — we agree that how a problem is handled says a lot about a business.
No worries at all about not having switched the freezer on yet, and we hope it serves you just as well once it’s up and running ❄️
Best Wishes,
Subcold Team
Too noisy
Our Subcold Super35 LED Beer Fridge is OK except that it makes a ticking noise from inside at the back, most noticeable outside compressor cycles. Customer service checked our videos and told us it is normal, so will not issue a refund or pay for a return even though we consider the noise to be above the 42dB spec. The noise is intrusive in our open plan kitchen area and would be unacceptable in a bedroom.
19 januari 2026
Antwoord van Subcold
Dear Customer,
Thank you for your feedback. We’re sorry to hear that the ticking noise from your Super35 LED Beer Fridge has been intrusive, especially in an open-plan kitchen where sound can carry more easily.
As advised by our support team after reviewing the videos, this type of noise can be part of normal operation outside of compressor cycles when gas circulates around the system and is not considered a 'fault'
Best Wishes,
Subcold Team
Nice product and great service
Rather than using Amazon, we thought we would try the website direct. It was easy to use and, for our actual choice, it was £10 cheaper. The delivery took place one day later (standard delivery charge). There was broken hinge cover that Sub Cold dealt with very promptly. Their customer response time was impressive! Thank you
26 januari 2026
Antwoord van Subcold
Dear Keith,
Thank you for your honest review. We’re really pleased to hear you found our website easy to use and even managed to save a little by ordering direct — that’s always a bonus 😊.
We’re sorry about the broken hinge cover on delivery, but it’s great to know our team were able to sort it out promptly. Your kind words about our response time are very much appreciated and will be shared with the team.
Thanks again for choosing Subcold, and we hope you continue to enjoy your product ❄️.
Best Wishes,
Subcold Team
Informative website
Informative website, easy ordering and efficient delivery
22 januari 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Customer,
Thank you so much for your kind feedback! We're really pleased to hear that you found our website informative and the ordering process straightforward. It's also great to know your delivery arrived efficiently
Best Wishes,
Subcold Team
Good communication
Good communication, quick delivery, great product. Have used before and will use again.
23 januari 2026
Antwoord van Subcold
Dear Shelley,
Thank you for taking the time to leave such a lovely review! We're delighted to hear that you've had another positive experience with us – from the smooth communication and quick delivery of the product itself. It's always a pleasure to welcome returning customers, and we truly appreciate your continued support.
We look forward to serving you again in the future!
Best Wishes,
Subcold Team
Superb
Purchased a drinks fridge for our cinema room. Quick delivery, great quality and price. Would buy from again!
29 augustus 2025
Antwoord van Subcold
Dear Chris,
Thank you for the superb review! It sounds like your cinema room just got a serious upgrade 🎬🥤 We're thrilled to hear you're happy with the quality, price, and especially the speedy delivery
We’d love to welcome you back anytime – enjoy those chilled drinks and movie nights!
Best Wishes,
Subcold Team
Antwoord van Subcold
Dear Sara,
Thank you for your kind words and 5* rating! We're glad to hear everything went smoothly and your order was delivered on time
Best Wishes,
Subcold Team
Very Quick
The drinks fridge was delivered very quickly and the courier was very good. The fridge works very well.
20 januari 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Customer,
Thank you so much for your lovely feedback! We're really pleased to hear that your drinks fridge arrived so quickly and that the courier provided a great service. Even better to know it's working well and keeping your drinks nice and cold 🧊🥤—just as it should!
Best Wishes,
Subcold Team
Great service
Ordering was simple, delivery was quick and efficient, would definitely recommend
20 januari 2026
Antwoord van Subcold
Dear Helen,
Thank you for the great 5* review! 😊 We're so glad to hear that the ordering process was straightforward and that your fridge arrived quickly and efficiently ❄️.
We really appreciate the recommendation – it means a lot!
Best Wishes,
Subcold Team
Great Product!
Awesome fridge - nicer than expected. Shame an extra box was used to send an additional shelf. A huuuugggeeee box!
Thanks for the great product and timely delivery.
19 januari 2026
Antwoord van Subcold
Dear Victoria,
Thank you so much for the lovely feedback! We're thrilled to hear you're enjoying your Subcold fridge – even better than expected is exactly what we like to hear 😊❄️
We do appreciate your note about the extra packaging for the additional shelf. We'll definitely take that on board, as we're always looking at ways to improve our packaging process
Delighted to know your delivery was timely too 🚚✨
Thanks again for your support!
Best Wishes,
Subcold Team
Wicked mini fridge
Easy ordering, prompt delivery and a mini fridge that exceeds my expectations of mini fridges. Drinks are colder than prior fridges purchased. There is a hum, however it’s more soothing than annoying.
7 januari 2026
Antwoord van Subcold
Dear Nikki,
Thanks so much for your brilliant review! We're absolutely chuffed to hear you're loving your new mini fridge and that it’s outperforming your past ones when it comes to keeping your drinks ice-cold 🥶🥤. That’s exactly what we aim for!
Glad to know the ordering and delivery process was smooth and speedy too. And as for the gentle hum—it's great to hear you find it more soothing than bothersome. A little ambient fridge hum can add a bit of character!
Thanks again for your kind words and support.
Best Wishes,
Subcold Team
Great mini fridges
Great mini fridges, they look the part/awesome (not like these boring square ones you find from other companies), chill mode is way better than I expected, keeping things at a great chilled temperature and the space inside is great too. Low sound meaning my kid easily sleeps through it on in his room! Would recommend to anyone!
22 januari 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Matthew,
What a fantastic review—thank you! We're so pleased to hear you're enjoying your Subcold mini fridge and that it’s ticking all the boxes for both style and performance 🙌❄️
It’s great to know the design stands out from the usual square options, and we're thrilled the chill mode has impressed you too 🥶. Sounds like it’s doing a brilliant job keeping everything nicely cooled without disturbing your little one’s sleep—win-win!
Best Wishes,
Subcold Team
Exactly what we needed and it worked…
Exactly what we needed and it worked great (we ordered the 6 can mini-fridge to store yogurt and cheese.) Very quiet. We haven’t tried the warming setting yet.
25 december 2025
Review zonder uitnodiging
Antwoord van Subcold
Dear Martin,
Thanks so much for your 5* review! We're really pleased to hear the 6-can mini fridge is doing just the job for your yoghurt and cheese 🧀😄 It’s great to know it’s running nice and quietly too—ideal for keeping things chilled without any fuss.
Appreciate you taking the time to share your experience.
Best Wishes,
Subcold Team
Ease of navigate the subcold website to…
Ease of navigate the subcold website to make make purchased and delivered swiftly.
16 januari 2026
Antwoord van Subcold
Dear Sai,
Thank you for your feedback! We're glad to hear you found the Subcold website easy to navigate and that your purchase was delivered swiftly✨. That’s exactly the kind of smooth experience we aim to provide.
Best Wishes,
Subcold Team
Excellent experience and great fridge!
Couldn’t be happier with the experience I have had.
Firstly the fridge I purchased was exactly what I needed. Loved the idea of a lock built in even though I may never need it. Works very quietly and looks great in my kitchenette.
There was an issue with the fridge but customer service was so quick to deal with it and I had a replacement sent within 24 hours!
They were very efficient and understanding and I am happy once more with my fridge and experience. Cannot recommend them highly enough. Top rated company!
20 januari 2026
Review zonder uitnodiging
Antwoord van Subcold
Dear Customer,
Thank you ever so much for your detailed and thoughtful review! We're absolutely chuffed to hear that your fridge is the perfect fit for your space – and that you're enjoying the quiet operation and handy built-in lock 🔒❄️.
While we're sorry to hear there was an initial issue, it's fantastic to know our customer service team were able to resolve it swiftly and efficiently. We always aim to turn things around quickly, and it’s lovely to hear we managed to do just that for you 🙌.
Your kind recommendation means the world to us – thank you again for your support!
Best Wishes,
Subcold Team
The process was easy and effective from…
The process was easy and effective from start to finish. Very happy with the Beer Fridge too, very happy customer!
14 januari 2026
Antwoord van Subcold
Dear Kevin,
Thank you so much for your kind words! We're thrilled to hear that the process was smooth from start to finish and that you're enjoying your Beer Fridge 🍻. It’s always great to know we’ve made a customer very happy!
Best Wishes,
Subcold Team
Antwoord van Subcold
Dear Megan,
Thank you for the fantastic feedback! We're so pleased to hear you’re happy with both your Subcold product and the customer service you received 😊. It really means a lot to us!
Best Wishes,
Subcold Team
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