SugarCRM Reviews 

We recently updated to the latest version of Goldmine and it has been fantastic working with Mark at W-Systems. He is clearly an expert with the program. It was a smooth update and Mark also helped with bells and whistles after the fact. Couldn't be happier!

Great products and service - highly recommend.

W-Systems is an amazingly diligent and talented partner. Not only do they understand CRM technology and the ecosystem around it extremely well, but they continue to find new and better ways to support and enable their customers.  They do all of this in a friendly and approachable way that makes them a true pleasure to do business with.

W-Systems is professional, provides a great service and has the experience we need.

A fantastic relationship for well over 15 years and it boils down t a handful of key deliverables... competent professional staff that are friendly and helpful, responsive - when you need them they are there for you - W-Systems understands business, they focus on your business issues and productivity. Fred Block needs to be singled out for recognition - outstanding! He listens, he cares and works hard for you, Thank you team W-Systems!

I work with Mark Thudium, and he is excellent.

W-Systems is Top Notch- Technology Forward and Professional. They have a large team and regularly invest in Technical Integrations and are so creative; they rise above their competition. With a growing team, international resources, Customer White Papers, expanding offering and a team of really sharp people they are a winning choice for their customers, across verticals, and especially in Banking, Credit Union, Legal, Manufacturing and Automotive sectors. Check out their Website to understand their offering and how their reach is ever expanding.

I worked as a graphic designer for the company W-Systems Corp. on many projects: tradeshow booth and banner design. That was a great experience: communication was kind and clear, we share our ideas about the projects and we created together excellent final results. We will work together again, and I'm looking forward to the new projects with such a good client.

The assistance we receive from W-systems Corp is excellent. They are very knowledgeable and helpful whenever we reach out.

All our requirements, expectations and concerns were provided to our local GoldMine representative in detail prior to making this purchase. We were assured that there was nothing to worry about. Their proposal included the cost to purchase the software, hours to get us up and running, training, etc. We were led to believe that it was a turnkey package and as a small business we were excited to begin using this new tool. More than two years later and having spent thousands of dollars we never anticipated in additional support, we still have no clear path to going live with GoldMine. Simply put, there was a huge disconnect between what we were told prior to the sale and the reality of get GM up and running. I can't tell you how many times I've heard, "well that was the sales answer to your question" when saying "but we were told this wouldn’t be an issue". My hope in writing this review is not to give GoldMine a black eye because based on what we saw during the sales presentation I believe it will serve its purpose if we can ever get it off the ground. If GoldMine will do the right thing and get us up and running, I'd be happy to write a follow up review of how we like the software itself.

Our relationship with W-systems has been solid and they have provided us with good insight as we use our SugarCRM platform.

I've had the opportunity to work with W-Systems with sales and marketing projects over the past two years, and have greatly valued my time with them. Their dedication to both their clients and partners was evident from my first interaction with them, and I've yet to work with another company in the SugarCRM space that comes close to the level of expertise and innovation that W-Systems displays every day.

W-Systems team is the perfect choice!

The W-Systems team is one of the best options you have nowadays on CRM implementations - a great group of professionals, pristine services, and a true gem of the market. Highly recommended!

Best SugarCRM implementors with great experience in deploying CRM! Top professionals and top-notch customer-service. Highly recommended!

Quick to respond and deal with issues. Overall been a good experience aside from some upgrade costs that hurt a bit.

No issues. Everything worked out smoothly. Easy to work with. My only feedback would be to increase communication throughout the process. Sometimes I felt in the dark on what the status was of my request.

One of the leading SugarCRM implementors with great depth and experience in deploying CRM!

I've helped to develop case studies for W-Systems, which has given me the opportunity to speak with several of their customers. What I've come away with is this - W-Systems is a trusted partner that delivers expert service to its clients. The company has a wealth of sales and marketing knowledge and works diligently to improve business processes. And when it comes to SugarCRM, they're the best implementation and deployment experts around.