Sun Communities Reviews 

Raising lot rent at 8 percent some people can't afford it and we were told it wouldn't be raised more than 5 percent a year
.very disappointed in the hoa decision
Do they are they allowed to run people out even if they're paying their mortgage payment and or
rent and lot rent. Thx

Sun Communities purchased the community that I live in June 1, 2018. I bought my home Dec. 6, 2012. At first they did a lot of good things as well as bring in brand new homes to fill the park up. Since they have been here, we have had murders, shootings, drive by shootings, speeding because we can't drive 15 mph and the speed limit is NOT ENFORCED. We have all kinds of rules, that ARE NOT ENFORCED. There is no parking on lawns nor in the street, but yet you can drive thru here at any given time, and you will find vehicles where they aren't suppose to be, with absolutely no consequences what so ever. Stop signs mean NOTHING to most of the residents, of which who are the problem residents that need to be evicted. We have had 4 homes burn due to a 15 yr old arsonist, who got his hand slapped by a panty waste judge, instead of getting the kid the help he needs. That family is now gone, and I feel really sorry for the people around where ever the moved to! Our lot rent is going up to unGodly rates, that those of us whom are on Social Security incomes, are not going to be able to afford before to much longer, which means that they will eventually force us out of our homes as living on a fixed income we will not be able to live here, with the continuous rise of inflation. We get NOTHING but trash service and snow removal from this company. This company makes on an average of $3,300,000.00 a year off of the residents JUST FOR LOT RENT! But yet we can't get speed bumps to stop the speeding, we can't get the street lights fixed ( many has been messed up since before Covid). People have extremely horrific driveways, and they refuse to replace them. Several of us have trees that can very well come down on our homes, because they won't pay to get them taken care of. Not one rule is ever enforced unless you actually walk in the office and complain in person and then all that happens is yet another violation sent out, that doesn't get enforced. No parking in the lawns and on the streets are never enforced. The curbs around the entire community are in great disrepair and need to be replaced. Every time we ask why this hasn't been done or that hasn't been fixed, we get..."it's not in the budget"! Yet they make over 3 MILLION from the residents who are lining their pockets and living in lavish homes in beautiful tree lined communities, while we live in one of their communities that they don't care about! But then again, after reading all of these complaints...Arbor Woods isn't the only community with problems. I don't blame our office staff, as their hands are tied. They can only do what Corporate will allow them to do. We have a gal, that would be a FABULOUS Manager, whom knows all of the problems, the people, and also lives on site. I know for a fact, that this young lady cares about the community she works in. Does Sun care? No they don't. They'll just send someone new in, and the won't be here for more than 6 months. We have gone thru 6 managers since Sun purchased this community. They fired the first manager who, was the manager that managed the park before Sun purchased it, why nobody knows. The next manager embezzled money from our water bills, the next manager lied to each and everyone for the next 2 years, then we had a one that couldn't handle the mess that Sun has caused here in this community, then we had one that actually did her job, but she liked the bottle enough to the point to where she was fired, then we get someone from a Jackson community, who got herself into some stupidity with another employee and ended up quitting. Now we have no manager. And another resident wrote a review on their website, and was given the nonsense that this community is a training community!! Seriously????? I guess any lie is as good as the next, right! That is all this company does...one lie right after the other. When is it going to stop? Are us residents going to have to get really ugly and start a civil suit against these people along with get the Attorney General's office involved to get done, what we desperately need done? Maybe we all should start putting our lot rents into an Escrow account and hold the money hostage until we get done what needs to be done? Is this what Sun Communities wants? Because trust me...we can go that route if need be. And the best part about it is...it's actually LEGAL for us to do so!! So how about you get off your high horses, stop screwing those of us who keep your communities clean and looking nice, and want a safe community to live in. WE ARE NOT SAFE!! We can not walk the streets without the fear of being run over by a speeder, because we do nothing to enforce the speed limit. It does us no good to call the Sheriff's Dept, as if they don't see it, they can't do anything about it. Why you ask? Because it's private property, they have no jurisdiction. When are you going to become an HONEST company and do what is right.

Date of experience is March 03, 2023. The computer keeps changing it
The onsite manager Jeffery Thompson is wrote incorrect current and correct date when filling out paperwork for payments he received on March 3, 2023.
Mr. Thompson recorded the date as being Mach 2, 2023 for payments he received on March 3, 2023. Then on different receipt Mr. Jeffery Thompson falsely recorded was March 1, 2023, for payments he received on March 3, 2023.
This is wrong.

We almost lived at Rolling Hills.
We were looking forward to it.
We decided to order a new home, since the park had just started ordering new homes after the new sewer lines were installed. We found a plan that we felt was perfect for the lot, that is along the brook. We placed an order in November 2020. The home was to be ready to close in May 2021, but there were delays, perhaps due to Covid, we waited. the home arrived in late September. We were so excited to see this complete home, but of course it needed to be set-up, before we could move in. The park management hoped that it would only be 30 days, then 60 days, but the Certificate of Occupancy, was not issued until the second week of December. We scheduled a closing and went through the whole process at the closing, but there was a catch; we were asked to pay an additional amount for the furnace we expected and more patio pavers, we agreed to pay. This caused a stir (long-er story) We could not close on December 17th. We were ready to move in furniture & appliances. We had to wait. Through an email the lender asked if we would close by the end of the year, we could not, but we were working on it. On January 5th Sun's regional VP called and said plainly "Unfortunately we are canceling your contract, we cannot wait any longer, we can't keep it in our inventory" Your deposit is at the office" Obviously we were SHOCKED, to say the least. No warning no ultimatum, here is your money back. They sold our home that same week to for a much higher price. The only other one in the inventory (yes only one other for sale) went up in price by almost $50,000. Sun is only motivated by money. Many people are missing Jensen's as a more family & people-oriented company. We are missing out on living at Rolling Hills and need to start the search for a new home all over again, but we now feel blessed that we don't have to deal with this organization. Buyer beware!

Sky Harbor is a Sun Community in NY. They have allowed a family property management company to buy 22 old run down properties and now they sublet them out to junkies, drunks, crackheads etc. No screening. We have a publicly traded company allowing an outside property management company to steal profits from the shareholders. Investors beware.

Fenton Mich resident Absolutely terrible community business EVER. The lot rent is so high, the management is terrible, maintenance is a joke nothing gets fixed they just drive around the park giving out non sense violations, homes are made cheap, they don’t care about anybody , they don’t want you to make it a home & feel comfortable for your kids, they make you pay for water when it’s in a well and that’s high as can be, they take NO RESPONSIBILITY for anything they just want your money and that it.

The lot rent is a rip of 600 + a month and you get nothing for it one pool and a club house.The revenue they bring in every month is around 2 million do nothing for the residents or the park

This is the worse park I’ve ever lived. These people can’t seem to get it right. Since day one when I moved in it’s been nothing but a problem. The toilet is always backing up, the water is shut off at least once a day, the maintenance technician always has a beer in his hand. They can’t seem to keep management. Every time they hire someone they seem to quit. As a resident of shell creek Rv park I have to say this place really sucks. Oh did I not mention? The mail situation sucks. Sometimes we get our mail and sometimes we don’t. Rv’ers and renters or buyers be ware. I am so ready to get the hell out of this place

I moved into this park in 1999 (Riverside Drive Mobile Home Park Augusta Maine) as a young adult (21) and moved out of this place August 1, 2022. In those 23 years have seen many different owners and Sun Communities is the absolute worse. Jacked up rent with no return investment. Now granted they finally after 2-3 years did repave the roads but refused to do tenants driveways. I had begged for years as mine was coming apart in pieces and I was told by the park Manager Betty that it wasn't bad enough. They did a crap job with plowing causing significant road hazards. Their communication sucks at best. They refuse to call you back when you leave messages, yet they will call you when they need something. Most recent and irritating is when I moved out August 1, 2022, they send me a bill for the month of August PLUS they billed me for demolishing sheds & a porch that was part of the purchase of my home. They demolished this literally days (3) after I notified the park (Betty Maylin) and I got billed for it. This company is crooked as hell and prime example of a "slumlord". Do yourself a favor and stay away.

We moved into this park five years ago , we were never told that there were three individual park . Now we’re told your Maintenance fee goes by how many people are in your park. I thought I was moving into one park I don’t see any separations saying this is part one or part two will park three. They give you a Incentive the first two years on a new home they give you a break .
After the first 2 years our rent has gone up $25 , $30 and now $44 the rent is up to $791 a month only here five years Next year what is my increase $50. The place has issues the Jacuzzi is always breaking since we are here hardly ever works, the lawnscaper service is terrible done right they have terrible cheap Landscaping , a lot of people get fed up and hire someone to do their lawn. My grass is a foot high and we had a storm.they always have excuses . That of course did not help with the flooding with the past storm . Also they told us this was a 55 and older community, wrong was never told that Sun Homes purchased this property 5 or 6 yrs ago and grandfather in all residents living here , so there are young family’s here we should have been told that . Those homes have lower Maintenance fees. And I was told that depending on which park you’re in and how many houses are in that talk your rent on maintenance will be lower. When I came here I thought it was one big park I don’t see any separations telling me what Park I’m in , recommend anyone thinking of going into any homes that belong to SunCommunities say your prayers .

I visited one of your parks for a tour today, I had an appointment at 1:00, but was running late, I called the office and left a message. I got at the property about 1:40. The attendant was first rude to me husband, telling him we were late, and that she had tired to call us, either she had the wrong number or was not honest. I have phone records showing she didn't have any contact with us. She was rude and unprofessional. Repeating herself that I was late and she had another appointment at 2:30. We were ready to make a cash offer on a property that we had researched. I offered to come back but she wasn't having that offer either. We walked away from her instead of having a further disagreement. Her approach was poor and distasteful. Re: Saddle Oaks

Been in the Bradenton Arbor Terrece Location for 1 year never had an issue till this past nonetheless . Front office states I didn’t pay my rent for Aug which I did by money order .. only proof I have is my bank statement since I life the receipt on the money order . Front office stated Cameras don’t work but eh door that the rent is being drop off at . Won’t give me reception # to pay online either since I have to go thru they’re lawyer but she is taking to long to respond… would really want to know what happen to the money order this is not the first time it’s has been an issue with the money orders going missing .

I have been at a Sun community's "resort" for 4 years now, never was late paying rent, always kept my place clean, went along with the all the crazy management rules (they changed daily) all the have the manager's wife stumble to my lot and tell me the I cant smoke on my lot in the state of Florida because its against the law. (No its not) and that if anyone wants to bring their dog to poop on my paid property that it is allowed. And also that my dog poops on her property and she is fine picking it up. Now here is where it get good....I DONT OWN A DOG!!! I probably should also mention she was sooooo drunk. I called corporate and told them about it on Monday and it is now Wednesday and I just received an eviction. So my personal advice to anyone is not move to a Sun RV property.

Since Sun Communities purchase our park, things have gone down hill fast and rent has soared to the tune of 10%. Amenities we had were lost and improvement promised but never materialized. When questioned the answer is a standard we are waiting on the permits. Over a year of waiting……really. I’ve been here 11 years and this was always my happy place, now it is a cause of disappointment and stress. I’m afraid my time here could soon be coming to an end, not that cooperate or any one else cares, there will be some other sucker to take my place. What looks good in writing and advertising doesn’t exist.

Cannot get cooperate to respond. They have a blacked mailed Manager who does nothing but cover for people. She chooses who she is going to take serious and ignore major infractions. I have seven days to get rid of my dog because a resident who has been warned several times decided to reach down and pet my dog..claims getting scratched. Runs to office and files a complaint. Mind you that huge dogs have chased residents to their cars..other large dogs went through a screened area....also my wife and dog were attacked by a neighbor dog in Our yard witnessed by her the manager and no. Cooperate report was filed. No I vestigation..just a drive by on her cart saying giving us a heads up. Someone please call me..you are taking my only thing I have..call 13 pound baby an aggressive dog when we live in active chaos with allllll kinds of infractions. Favortism. 9 calls ..I should get a response from someone.

We have 1 residents that making all sorts of trouble for our community. Makes up all kind of lies and runs to the management when he's confronted. Of course our management has no backbone so he just fluff it off which then get worse. Our maintenance man(lol) does not to much during the day. Knows how to lay low for sure. The situation is way out of control. To old to live with all this tension.

It is appalling to read these nationwide reviews of Sun Communities. The theme is clear. Is anyone at Sun reading these reviews. As a former business owner I would be taking this stuff seriously and making an effort to improve the operation. I live in one and onsite management is deplorable. Management through intimidation. If you are interested, Sun, feel free to contact me. This community on the east coast has been here for decades. It is not the happy Leisure Point everyone wanted to be a part of. Almost every day someone is selling, and if not selling, expressing serious concerns that go unaddressed.

Have to pay an extra $10 to pay by check or money order which is ridiculous. Then u pay online and they drop the payment then take it out again and make your account go over. They don’t take care of the roads in the park and are always telling u that your doing something wrong but let’s everyone around you get away with things. I love my home just wish it wasn’t on their property. Then the lot rent raises significantly. Where does all this money go?? Hire people who are nice not ones that hang up on residents

Sun Homes will lie, scam and mislead you.Sun homes are a predictor landlord. I don't understand why the haven't been brought to justice by the Attorney Generals office...they are crooks and Weasels

This company treats it's staff an waitresses like crap I seen first hand how the managers treated waitresses I'm several of their locations but the one that took the cake that pissed me off was the one in Ocala Florida at grand lakes RV they have a restaurant there called eagles nest Cafe I couldn't believe how they have anyone working in that place under that management there is one waitress that was treated like crap she was the only one that took care of her tables infact she was one of the best waitresses my wife an I had on this trip . I contacted sun communities through email is been over a month an still no word from them I talked with the to guy there an I swear he didn't give a two craps about anything I had to say . An if you go on there trip advisor you'll see this waitresses name all over with people giving her complements on what a great waitress she is its sad an sickening to see such good help get looked over to the point that damn good help walks out an no body cares this girl loved what she does an it showed . It's sad cause we went in for our last dinner before leaving for home an she quit because of the new manager an. We wonder why we don't get good service from restaurants well it's cause nobody will stick up for the ones that bust there ass . I will never spend my money at anything sun communities owns cause of the way we where treated at the RV park after we got there an watching the way they treated there employees management there is lazy an won't do anything they don't mind running off good help