Sun Communities Reviews 

I am a person that likes honest when you are renting or buying. Sun Communities world it seems like are in the busy of fake and empty promises. I realize everyone is trying not to go under and keep their businesses in the money! However, when will someone that works for this company step up and do the right thing? I know that you have to keep your job but at the expense of your conscience. KARMA is something that will come back in hit you in the top of your head. Your voice is all it takes!!! I had read the reviews and then I did a search on the BBB and your company and corporation is listed as a big fat D!!!!
Please do the right thing by those that make it possible for you to have a company, a job, employees, etc. They work hard for their money, and they just want to be able to live life whether they are renting or buying.
And please don't respond with the generic response you give to everyone.

I lived in the Oak Crest community in Austin Texas. Stay far away from these douchebags. The first month I was there I received a water bill for close to $300. They said I had used 1000 gallons of water a day for 3 straight days. I told them I lived by myself and hardly used water at all. They just said pay up. Nothing I could do. I should have packed up then but I didn't. At the end of my lease I gave them almost 90 days written notice. A few months later I got a bill for $541. This was accounting for my $588 security deposit so it was more like $1200. I went in and told them it was wrong. They admitted it was and "found" my lost notice. Fine. 6 months later no refund. Yesterday I got the same bill. They had sent it to collection. F these thieves. Do anything BUT move here.

This is such a trash company. Please do not do business here. I hope their all bankrupt and homeless one day

This company the most morally bankrupt company I have ever encountered. My mother sold her mobile home through them 7 weeks ago and they have not provided 1 penny in proceeds. They received their commission when the down payment was received, but refuse to pay her anything. What is the most disturbing part is they know my mother had a house fire and is homeless, and needs the money for her home as well as life saving meds and are doing this intentionally. They are doing this out of spite because we filed multiple complaints with the BBB. I was told almost 3 weeks ago that the funds would be released to Sun Communities by the loan company, and nothing. They lie constantly, and refuse to answer phone calls or emails. The only way to get a response is to go through the BBB in Michigan, and even then they provide zero information. This company is the reason "mobile home parks" have such a bad reputation. I highly recommend never utilizing this company to sell your home. Go to a realtor. These people are just looking to make a quick buck with no regard for the people they are supposed to be providing service to.

Wow!!! This place preaprroved me for a $33,000 home and I was so excited and scrambled to come up with $3300 down payment only to be told "oooh your pay stubs are not good enough when I make $4000 a month!!!! My boss/ owners sent them everything including taxes and they say "oh what is HR on your 2020 taxes? When I had told them it's my job!!! A month of this till I said "picking apart my pay stubs well you can shove it up your ass!!! So mad and disgusted....DO NOT GO THROUGH SUN communities!!!!

Takes Gross Financial Advantage of Employees

If my experience shows how they treat their employees, I can only imagine how badly they treat their clients. A Zoom was scheduled with a recruiter and I was sent a link. I waited & waited and no one showed up. (This happened twice, so off to a bad start on their part) I contacted Corporate who surprising admitted to me 'we've had issues with those two recruiters' and they interviewed me themselves disclosing it was a 'requirement for Community Managers to live onsite in company provided housing of which utilities were paid by the company, which turns out is not quite true because they only pay gas & electric. Water, sewer, cable & internet (which is a requirement) comes out of the employee's pocket. I have 20 years experience in the field and they offer an entry-level salary of only $50,000 to be on call 24/7 and even factoring in $1500 a month for what it would cost to rent a manufactured home (which is stationery trailer with a small porch added) it would still only amount to compensation in the upper-60,000s. Here is the kicker though: after interviewing with three people and receiving a verbal job offer which resulted in emails scheduling a start date - it was revealed that I as the employee would be responsible for completely furnishing & stocking the company trailer I was required to live in. I was told it was completely 'empty' and I would be required to provide appliances, eating utensils, cook-wear, linens, and every piece of furniture AT MY PERSONAL COST which would be several thousand dollars. I was also informed it would be my responsibility to not only pay for the cable & internet installation, but I had to be the one to arrange it. So the upshot here is Sun Communities expects senior-level experience for an entry-level salary, requires their managers to live on site and also foot the bill to furnish THEIR home when in 2021 Sun Communities estimated wort is 22.84 million dollars- and it's no wonder when they require their employees to pay to furnish company homes. After the verbal offer, I emailed them and stated the truth: I simply did not have the means to incur that expense for the salary being offered- and within an hour I received a call stating they were 'retracting their offer of employment' as (all of a sudden) I did not have the qualifications they sought. (I have 20 years experience in the field and this position was a huge leap backwards - but I wanted to slow down) I had already decided to pass as I truly felt they were taking advantage of me. Be aware of this 'policy' prior to interviewing and make sure you are willing to live in a trailer and pay to furnish it as well.

Horrible place. The staff are double standard (Birdie) and the maintenance will curse at your children and you for stupid stuff… highly suggest avoiding this place.

If I could give Sun Communities management a zero I would. Took over our park over a year ago and their management of the park is horrible. Front office staff and park manager are rude and IF you can get a hold of them they do not resolve any issues. The maintenance of the park is nonexistent and looks run down. We live in a high fire area and they don't care about the residents safety. The rent has increased a lot since they took over. My advice is to not move to a Sun Communities owned park!

over priced in lancaster pa
pushing seniors out of there homes do to increasing rent

Do Not Lease or Purchase from Sun Communities...They will con you any way possible to get you into the property then all promises are broken and you can't get any response from the corporate offices. I will be suing them regarding my experience.

Horrible selling experience. The home I improved upon and put money into was sold through a buyer i found. They gave buyers the key a week ago. It was a cash buyer who wired them the money. They are not forwarding the money to me for 2 weeks. This is illegal! They lied through the entire process. Completely incompetent employees.

If I could give a 0 I would. A company that does not care about their residents. Very difficult to see any improvements in the park. The residents had to get county departments involved to fix our water source. Pictures are available of what came out of water faucets. Lighting and security are not a priority. We stay in the park during the winter because of our friends. Each manager hired, with a few exceptions, has been horrible. Communication, concern for residents, and a very callous treatment of some senior citizens becomes a job description. It seems, as I read other reviews, my assessments are shared.

If I could give 0 stars, I would. Living there was challenging enough but it was even worse selling our home through them. It's been It's been over a month since we sold the house and nearly a month since we signed closing documents and we STILL have not revieved the funds from the sale. They were supposed to send it UPS and screwed up AGAIN such that now we risk losing the home for which we are under contract because our down payment is being held hostage for literally no reason. I can't believe I actually paid commission for such horrid service. My most helpful recommendation is that you avoid this company entirely.

Sun Communities just bought Pineview Estates in Genesee/ Flint township. After reading the reviews........Omg , let the g
ood times begin :-( Scary.....

THEY CHARGE $700.00 PER MONTH FOR A LOT.
THE MANAGEMENT ARE ALL ASS HOLES AND SHARE 1 BRAIN BETWEEN THEM ALL.

We moved in here before Sun Communities took over. Maple Brook has gone down hill! Overgrown trees on parkways, I am tired of ducking everyday. Common ground grass if you call it that overgrown, loaded with weeds and bare spots. Waste stations disqusting! Oh and the dying and diseased trees on parkway and on peoples rented lots. Don’t get me going on the flooding when it rains! Two years ago a district manager said it would be corrected haha! Now I have a neighbor behind me with 6 new gutters adding to the problem. I wouldn’t recommend this place to my worst enemy!

Sun homes community is probably the most expensive place I've ever lived $625 for lot rent... Went up $47 . Improvements in the community .. doesn't offer a pool one park for the kids .

I live in Vista Del Lago Mobile Home Park in Scotts Valley, CA. My (divorced/single) Mother was the original owner of my 1974 Trailer. Unfortunately she became ill & I (single/widowed mother) chose to move in with her to care for her, along with 2 of my 3 children (my oldest was out on his own). From the moment my mother moved in here, there were issues with the management. They target SINGLE woman/mothers for some sick reason.
The unit next door was bought & the fence was moved closer to moms w/ no proof of where the property lines were. Mom was disabled & rode a scooter & couldnt go on that side of the trailer b/c it was to tight! When questioned, was told to have her prop surveyed! Mom couldnt afford that! I lost my mother 03/19 & then had to apply to live here. WITHOUT my consent the management felt they had the right to discuss & LIE about my application process w/ siblings! It is a husband & wife that run this place & I immediately threatened them with a HUGE lawsuit. Well, that solidified the fact that I would be their next "target"! My children were 17 & 11 at that time. My daughter had just gotten her first car & my son is really into riding scooters(the push kind) Now I know the rule is no parking in visitor parking unless its between 10pm-7am and no scootering on "community roads". Well there happen to be a car similar to my daughters in visitor parking & I went to pay rent & was RUDELY & abrasively told that my daughter has received NUMEROUS tickets for parking there, that a letter was being filed in my file & if they see it again it will be towed! I calmly replied back that no she has not received ANY tickets, there better not be a falsified letter in my file and go ahead & tow it because its not mine! I then asked if they checked the lic. plate #! What do ya know! it was a neighbors friend visiting from out of town!
My son rides his scooter (yes he has been in trouble a few times trying to ride it down the hill to go outside the park because it is faster), HOWEVER, i dont care what my son does on his scooter (aside from being harmful or damaging property) IT DOES NOT GIVE MANAGEMENT THE RIGHT TRESPASS ONTO MY PROPERTY & STEEL HIS SCOOTER & LOCK IT UP IN THEIR OFFICE! That is exactly what they did & said they were leaving town & he can get it the next week! I was at work & got a call from my son (sobbing) telling me what happened. I immediately called the office # at 4:00pm, before closing. They did not answer & I left a message that if my son's scooter was not in my carport by the time i get home at 5:30pm I would be contacting the local police & pressing charges against them from trespassing, theft and harassment of not only me but my 11 year old son! Strange, the scooter was there when i got home. Management as well as the maintenance guy, have continued to harass and target me, my children, their friends & the other SINGLE moms or SINGLE grandmothers here in the park! The maintenance guy creepily stares at my daughter and kept questioning her as to when she would be 18! COMPLETELY inappropriate! I went straight to him & let him know that if he so much as glances her way I would castrate him!
They threaten eviction, to take kids items, they yell, cuss & harass the kids constantly & ONLY when the adults aren't around to protect them. When an adult is there, they dont say a word. I've tested this! Stood outside watching my son scooter IN OUR DRIVEWAY & management rode by 3 times, didn't say a word. I went inside & sure enough, they stopped & rudely reprimanded my son stating he was NOT allowed to even be on his scooter with in the park!
My daughters friends would come over and park in visitor parking BECAUSE THEY ARE VISITING! Countless times they have been there maybe 15-20 min and already management ticketed their vehicle! The rule is 72 hours before a ticket is given. At times I have parked in front of my house to unload items, or when i have workers at my house. the maintenance guy actually rode by YELLING "youre in the F-ing way!" then tried to instigate a fight with my worker! i went out & he looked at me & lied to my face saying "i just nicely asked him to move".

I've been accused of violating rules by "having numerous people living w/ me", this is simply NOT true. My house is a kid favorite to be at because we have fun & play games... a healthy & safe place esp. during COVID - They don't all live w/ me!
This is just a few examples of what I have experienced & I am absolutely fed up with the BULLYING that goes on here! Sun Communities NEEDS TO FIRE THIS ENTIRE MANAGEMENT AND MAINTENCE STAFF & get competent employees that are polite & more importantly employees that do NOT ABUSE THEIR AUTHORITY or HARRASS AND TARGET CERTAIN INDIVIDUALS!! If something is not done I can assure you the next step will be to go to the news & social media to expose management of their disgusting behavior!

Infuriated Resident,
Jacqueline Kain

I live in the Holiday Park Trailer Park in Bangor ME. Sun Communities is the new owner,
The management at this place is incredibly rude to everyone and should probably read the Maine Fair Housing laws because they keep violating people’s rights. The people who live here pretty much all want out and a lot have already left. Would not recommend living here.

I have lived in a Sunhome community since 2005 and you are exactly right they treat senior citizens terribly The managers that they hire or two-faced liars it says something in the brochure about certain dogs that you can have but yes they will allow the pit bulls the Rottweilers and when you complain they do nothing about it so much so we had a pitbull get loose and grab a hold of a woman’s little dog that she was walking and that pitbull killed it Sun Homes did nothing about it and you’re right they raise the rent every year I knew a woman in the park whose husband died and before she could get her Social Security situated around they started eviction papers on her I don’t care there is nothing in the park for anybody to do anything they’ve also gone so far now that they want to start charging you to rent this dinky little community center that they think they have which really is so small he could lucky if you’d fit 10 people in there and then they would be elbow to elbow it’s horrible living in Sun Homes I would never recommend it to anyone the managers that they hire I don’t know where they get them but they are vicious liars deceiver and so is the owners of Sun Homes I have talk to the upper management and they kept saying yeah we’re going to do something about it we’re going to do something about it never done anything about it when I called them back they never return my phone call he lied the whole time and his name is Ken Kuiper they don’t care they don’t care about you living here in their community they don’t care I’ve never seen a company so greedy in my life it’s horrible I’ll tell you right now don’t rent In a Sun Homes Community you’re going to regret it I can’t get out of here fast enough so then they started charging you $10 if you write a check to pay your rent these older people that’s all they paid by his check they don’t know how to get up on the Internet and make an account and pay on the Internet these people don’t care they charge the senior citizen $10 if you write me a check which is wrong are use that greedy you need a $10 for a check from senior citizens like I said if you ran into Sun Homes community you deserve everything they’re going to give RUN!