Sun Stream Saunas UK Ltd Reviews 

I am thoroughly enjoying the Evolve 10 sauna. It has truly been an amazing experience, and I am super satisfied with its performance and quality.

From the first contact with Sunstream through to delivery, I can't fault the whole process. Friendly, knowledgeable owner who focussed on our requirements and what their product could deliver. Unboxed it this afternoon, set it up in an hour and once I'd followed their post-installation setup, enjoyed my first sauna at home. A very well built, quality sauna which delivered a deep sweat and I just know that incorporating the IR sauna into my family's health and wellbeing routine is going to pay dividends. Highly recommend Sunstream above other companies who charge nearly twice the price.

Although awaiting stock when I placed the order, they took a fully refundable holding deposit, which was reassuring. Communication was spot on throughout, with clear and concise imfo and options. The delivery company, so out of SunStream's control, didn't communicate their delivery time very well, which I fed back to the SS team for follow up. Great product, very much enjoying the sauna.

Dealing with SunStream was very easy and the staff were helpful in answering all our questions. They kept us well informed about delivery schedules and even worked it around dates were were away. On arrival the Sauna was well packaged (although it would be nicer if an eco friendly packaging material could be used rather then lots of polystyrene) and it was easy to assemble refering to the videos and instructions. It took the two of us just over an hour to assemble and clean it ready for first use. The sauna is a pleasure to use and heats up quickly, and is now a daily ritual! Yes its small, but thats the point! It fits into our space perfectly and is really neat. The extras included are a nice touch, such as the backrest and the aromatherapy kit (a few drops of essential oil adds a lot to the sauna experience) The bluetooth speakers are good and connecting to a meditation playlist or podcast makes the time in the sauna even more enjoyable. We would highly recommend both the Evolve Mini Sauna and Sunstream for service, product and delivery.

Delivery time good. Very good comunication with the company. Very easy to put together, only needed a little help from the wife.

Devo dire che è stata la miglior scelta per il mio benessere fisico mentale e personale! Ottima sauna costruita con ottimi materiali e soprattutto molto performante ! Non mi aspettavo un prodotto così professionale !!!
Ha creato a casa la mia piccola zona benessere.
La consiglio sinceramente a chi vuole una sauna tutta sua !!!

Firstly our Evolve20 was delivered well packaged and promptly. We were impressed with the quality of the sauna and the detailed instructions made it easier for us to build it.
The sauna is stylish both inside and out and being able to Bluetooth music into it and change the lighting to fit your mood are the finishing touches. Absolutely loving this product and would highly recommend.

Exemplary customer service even though I was a bit of an awkward customer. Even spoke with the company owner. Sunstream's shopping experience was flawless from advice to delivery.

Communication with the customers is great.

We have just started using the Evolve 20 sauna at our wellness clinic in Belfast and we love it so far! The sauna is stylish and looks great when the coloured lights are on. Also the sound quality through the speakers is very nice. Unfortunately we had some setbacks with the delivery company and the initial shipment was damaged. Both David and Russell pulled out the stops to ensure a speedy replacement. I was impressed with their genuine level of customer care in the situation. I would certainly recommend these guys and the sauna.

First-rate.Period. Dave E. in sales was a gem. Patient with my many questions and uncertainty, brilliant problem resolver, and always attentive and friendly. The packaging and instructions for putting the sauna together and for use, all five stars. A delight to use the sauna.

Excellent sauna and customer service, this is my second sauna purchase, one for commercial and one for personal use I can’t recommend the machine or company enough. Russel has been excellent to communicate with, super helpful quick delivery and great aftercare.

Je suis bluffé par l'efficacité de ce sauna IR Très rapide à chauffer .J'arrive à vraiment transpirer à des températures incroyablement basses. La température de doit pas être un facteur de choix.
Après quelques semaine d'utilisation ma peau à changée. Elle est souple et très douce.
Je recommende vivement les saunas IR Sun Stream

Customer service was fantastic from start to finish and we are still loving our sauna a couple of years on from purchase. Delivery was great and sauna was easy to assemble. We’re moving soon and hope to take it with us, if we can’t we’re buying another as soon as possible!

Any and all questions we had were quickly delt with, excellent service thankyou

This is a really good quality product, easy to use. Delivery was quick and people involved very helpful.

Communication from sun stream was great and the delivery instructions clear. The evolve mini was easy to build by 2 people. I really love the sauna! It is a high quality build, heats up quickly and is easy to use.

Very good quality. Easy to assemble. Enjoyable and easy to use.
Good communication during the buying phase.

Really pleased with our Evolve 20. Quality of build is excellent and looks impressive too. Took a couple of hours for us to unpack and put together, with a few fiddly bits, but no real problems. Loving using it and if anything it’s exceeded expectations. Our order was delayed quite a bit but we had good communications from the company explaining and keeping us up to date. Would definitely recommend.

I just wanted to take a moment to thank you for the excellent service you provided when I purchased my Sunstream Evolve 20 Sauna from you.

Although it took a little longer to arrive and be installed—first due to shipment delays on your end, and then my own unfortunate accident breaking my femur—I finally had it set up last week. Since then, I’ve used it several times and absolutely love it!

My electrician installed it within a couple of hours!

I also really appreciate the thoughtful extras that came with the sauna—the stool, cupholders, aromatherapy glass, sauna hat, dry brush, and towel were all lovely touches.

Thanks again for all your help—I’m absolutely delighted with my sauna!