Superior Hair Staff are very helpful when talking to them directly when asking for advice with recommendations if you have any concerns and give great ideas to resolve. My Superior Hair colour is H... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Arrived really quickly and the hair is great quality. No difficulty blending into my natural hair. I got extensions with balayage so I didn’t need to colour damage my own hair and it looks amazing!
Great extensions and information. The elastic stretches a bit quickly but you can still use bobby pins easily to hold in place
Bedrijf heeft geantwoord
I can't thank the team at Superior Hair enough. The staff are truly amazing—gentle, caring, and exceptionally skilled in their work. I visited to purchase a wig, as I’m currently undergoing cancer tre... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Superior Hair Extensions
Geschreven door het bedrijf
Founded in 2003. Superior Hair has made a reputable name across New Zealand in supplying the highest quality hair extensions that are simple to use at the lowest value!
At Superior Hair NZ, we offer the largest range of 100% Remy human hair extensions in 15 Different Methods ranging from 14" to 26" in 38+ shades including our Balayage & Ombres! We want you to look and feel your best in the quickest & easiest way!
Our Superior Hair products are stocked in over 3000 NZ and AUS hair salons because we offer the highest quality of luxury hair extensions that will seamlessly blend into your natural hair, long-lasting & silky smooth!
We offer Free Colour Matching Services & an awesome Rewards Program for our loyal customers! We also offer Same-day shipping on orders made before 2pm (Mon-Fri NZ)
We stand by our moral code of Sustainably made and ethically sourced products.
SHOP CLIP IN EXTENSIONS
SHOP ULTRA SEAMLESS TAPE INS
SHOP ALL COLLECTIONS
At Superior Hair NZ, we offer the largest range of 100% Remy human hair extensions in 15 Different Methods ranging from 14" to 26" in 38+ shades including our Balayage & Ombres! We want you to look and feel your best in the quickest & easiest way!
Our Superior Hair products are stocked in over 3000 NZ and AUS hair salons because we offer the highest quality of luxury hair extensions that will seamlessly blend into your natural hair, long-lasting & silky smooth!
We offer Free Colour Matching Services & an awesome Rewards Program for our loyal customers! We also offer Same-day shipping on orders made before 2pm (Mon-Fri NZ)
We stand by our moral code of Sustainably made and ethically sourced products.
Online Colour Matching Services
Geschreven door het bedrijf
- Super Fast & Free Colour Matching!
- Email us at purchase@superiohair.co.nz to get one of our expert Hair Extension Technicians to help colour match and advise on what will work best!
Overnight Shipping
Fast Delivery Services!
Same-day shipping on orders made before 2pm (Mon-Fri NZ) Saturday Delivery optional!
Contactgegevens
201 Symonds Street, 1010, Auckland, Nieuw-Zeeland
- 09 309 5031
- purchase@superiorhair.co.nz
- superiorhair.co.nz
4,5
Uitstekend
631 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Product was fine but postage was…
Product was fine but the postage was extortion! 4 times the cost of a product that could have been sent in an envelope for a few dollars.
17 juni 2026
Review zonder uitnodiging
Antwoord van Superior Hair Extensions
Thank you for taking the time to share your feedback. ✨ We’re glad to hear you were happy with the product, but we’re sorry to hear you were disappointed with the shipping cost.
We understand that shipping costs can be frustrating. Our rates are based on the size, weight, and destination of each order to ensure your items arrive safely and securely. We really appreciate your feedback and will certainly pass it on to our team for review.
Thank you again for your support, and we hope we’ll have the opportunity to serve you again in the future.
- Superior Hair Extensions
Antwoord van Superior Hair Extensions
Thank you so much for your lovely review! ✨🥰 We’re so happy to hear your order arrived quickly and that it works so well for your hair. We truly appreciate your support and look forward to helping you again!
- Superior Hair Extensions
little disappointed when I compare…
little disappointed when I compare these extensions to a very similar version from Zala (which is now closed) that there's a lot less hair per strip and these are a lot more expensive
28 mei 2026
Antwoord van Superior Hair Extensions
Thank you for taking the time to share your feedback. ✨ We’re sorry to hear your recent purchase didn’t quite meet your expectations.
We understand that everyone has different preferences when it comes to the amount of hair per weft, and we really appreciate you sharing your comparison. Your feedback is incredibly valuable and will certainly be passed on to our product team as we continue to improve our range.
If there’s ever anything we can do to help you choose the best option for the fullness you’re after, our team would be more than happy to assist. We truly appreciate your support and hope we’ll have the opportunity to provide you with a better experience in the future.
- Superior Hair Extensions
Antwoord van Superior Hair Extensions
Thank you so much for your lovely review! ✨🥰 We’re so happy to hear you love the hair, the colour, and our super fast delivery. We truly appreciate your support and look forward to helping you again!
- Superior Hair Extensions
I love Superior Hair
I love Superior Hair. I’ve made many purchases myself and am always satisfied with the service and quality of the product.
2 juni 2026
Review zonder uitnodiging
Antwoord van Superior Hair Extensions
Thank you so much for your beautiful review! ✨🥰 We're incredibly grateful for your continued support and are so happy to hear you've always been satisfied with both our service and the quality of our hair. Loyal customers like you mean the world to us. Thank you for choosing Superior Hair, and we look forward to helping you again in the future!
- Superior Hair Extensions
Antwoord van Superior Hair Extensions
Thank you for taking the time to share your feedback. We're so sorry to hear about your experience and understand how disappointing this must have been.
This certainly isn't the experience we want our customers to have. We'd really appreciate the opportunity to look into what happened and help resolve this for you.
Please get in touch with our support team at purchase@superiorhair.co.nz with your order number, along with a few photos or a short video of the product. Our team will investigate the issue with our quality control department and work with you to find the best possible solution.
Thank you again for bringing this to our attention. We aim to make this right.
– Superior Hair Extensions
Antwoord van Superior Hair Extensions
Thank you so much for your 5-star review! ✨🥰 We're so happy to hear your order arrived with overnight delivery. We know how exciting it is to receive your hair quickly, and we're delighted we could deliver such a fast experience. Thank you for your support, and we look forward to helping you again in the future!
- Superior Hair Extensions
Antwoord van Superior Hair Extensions
Thank you so much for your lovely review! ✨🥰 We’re so happy to hear you love the product and that your order arrived overnight. We truly appreciate your support and look forward to helping you again!
- Superior Hair Extensions
Today I went to superior hair looking…
Today I went to superior hair looking for a wig, had the best service and care ever from an angel ,Jackie. All the staff were great but Jackie went above and beyond to ensure I found something that
suited me perfectly, and made me feel great. Nothing was a hassle for her. I would highly recommend coming here.
19 mei 2026
Review zonder uitnodiging
Antwoord van Superior Hair Extensions
Hello lovely,
Jacky here! Thank you so much for your lovely review, it was my pleasure helping find you the right solution! And I am so glad we were able to align everything so perfectly. I look forward to seeing you and Jasmine again! Lots of love xx
I cant recommend these guys enough
I cant recommend these guys enough, the hair is of exceptional quality and the service and advice is fantastic. For a 50 year old suffering from hair loss as a result of menopause I was feeling pretty low but the team at Superior Hair have been so helpful and their extensions make me feel back to my confident self again :-)
7 mei 2026
Antwoord van Superior Hair Extensions
Thank you so much for your beautiful and heartfelt review! ✨🥰 It truly means so much to hear that our team could help you feel confident in yourself again. We understand how emotional hair loss can be, and we’re so happy our extensions and support have made such a positive difference for you. Thank you for your kind words about our quality, service, and advice, we truly appreciate your recommendation and ongoing support. We look forward to always being here for you on your hair journey ❤️
- Superior Hair Extensions
Antwoord van Superior Hair Extensions
Thank you so much for your lovely review! ✨🥰 We’re so happy to hear you found the ordering process so easy. We truly appreciate your support and look forward to helping you again!
- Superior Hair Extensions
How the quality of the product is... Beautiful hair e
My experience in purchasing my product was so easy, and receiving my product was super fast
Love the updates from this company. I will always be a forever customer ❤️
23 april 2026
Antwoord van Superior Hair Extensions
Thank you so much for your beautiful review! ✨🥰 We’re so happy to hear your purchasing experience was easy, your order arrived super fast, and that you love the quality of the hair. It truly means so much to hear you enjoy our updates and plan to be a forever customer ❤️ We truly appreciate your support and look forward to helping you again!
- Superior Hair Extensions
The staff were all very helpful &…
The staff were all very helpful & friendly :) They made sure i received everything I needed :) Excellent products & I always come back for my regular purchases :)
19 april 2026
Antwoord van Superior Hair Extensions
Thank you so much for your lovely review! ✨🥰 We’re so happy to hear our team was helpful and friendly, and that you received everything you needed. We truly appreciate your continued support and regular purchases, and we look forward to helping you again!
- Superior Hair Extensions
Antwoord van Superior Hair Extensions
Thank you so much for your lovely review! ✨🥰 We’re so happy to hear your ponytail order arrived quickly and that you had a great experience with our communication. We truly appreciate your support and look forward to helping you again!
- Superior Hair Extensions
Highly recommend
Highly recommend! Beautiful hair, always great service
22 april 2026
Review zonder uitnodiging
Antwoord van Superior Hair Extensions
Thank you so much for your lovely review! ✨🥰 We’re so happy to hear you love the beautiful hair and always receive great service. We truly appreciate your recommendation and look forward to helping you again!
- Superior Hair Extensions
Antwoord van Superior Hair Extensions
Thank you so much for your lovely review! ✨🥰 We’re so happy to hear our team was helpful and that your order arrived quickly. We truly appreciate your support and look forward to helping you again!
- Superior Hair Extensions
The beautiful quality of Superior hair
The beautiful quality of your products, from tape-in extensions to my recent purchase of a full set in dark brown, has been amazing. You have always been so helpful and easy to deal with when it comes to colour matching, and I’m always shocked by how lovely the hair feels to touch — even after reuse. Such beautiful quality and consistently great service.
12 april 2026
Antwoord van Superior Hair Extensions
Thank you so much for your beautiful review! ✨🥰 It means so much to hear how happy you’ve been with the quality of our hair, from your tape-ins to your recent full set in Dark Brown. We’re so glad our team could help make the colour matching process easy for you, and it’s wonderful to know the hair still feels beautiful and soft even after reuse. Thank you for your continued support and kind words about our service — we truly appreciate it and look forward to helping you again in the future!
- Superior Hair Extensions
Great quality
Really good online experience with the colour matching but I would like to see them offer a birthday discount for people that are signed up. Extensions are very good quality. I’ve had the Nano tip ones twice and I can say that they last a really long time. I would like to see a bit more Hair though as I was quite surprised when I bought my first packet. I guess I didn’t realise how little 20 g of hair was lol.
12 april 2026
Antwoord van Superior Hair Extensions
Thank you so much for your lovely and honest review! ✨🥰 We’re so happy to hear you had a great online colour-matching experience and that you love the quality of our Nano Tip extensions. It’s wonderful to know they lasted such a long time for you.
We also really appreciate your feedback about birthday discounts and the amount of hair per pack. We’ll definitely take this on board as we’re always looking for ways to improve. Thank you for your continued support, and we’d love to help you again in the future!
- Superior Hair Extensions
Quality of hair is good but for some…
Quality of hair is good but for some reason parcel wasn’t delivered over night. Purchased well before 2pm. Client wasn’t happy.
12 april 2026
Antwoord van Superior Hair Extensions
Thank you so much for your honest feedback ✨🥰 We’re happy to hear you loved the quality of the hair, but we’re truly sorry the parcel didn’t arrive overnight as expected, especially knowing this affected your client. We completely understand how frustrating that would be.
We’ll take your feedback on board and continue working closely with our delivery partners to improve the experience. Thank you for your support, and we’d love the opportunity to provide you with a smoother experience on your next order.
- Superior Hair Extensions
Fantastic service
Fantastic service. Been using Superior Hair extensions for years. This time I accidentally bought the wrong pack and they sorted it out for me before it was shipped with no hassle at all. Thank you!
4 april 2026
Antwoord van Superior Hair Extensions
Thank you so much for your lovely review and continued support! ✨🥰 We’re so happy to hear you’ve been using Superior Hair Extensions for years. Mistakes happen, so we’re glad our team could quickly sort out the incorrect pack for you before it was shipped and make the process easy and hassle-free. We truly appreciate your trust in us and look forward to helping you again in the future!
- Superior Hair Extensions
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