Mancarea este foarte buna si angajatii sunt amabili si prietenosi. Singurul motiv pentru care nu am dat 5* este pentru ca: - Astepti tot timpul dupa comanda, chiar si daca a fost online "take away... Toon meer
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Lees wat reviewers zeggen
Eu fac comenzi pe site. In emailul de confirmare scrie ca vei fi contactat dupa max. 10 minute. Asta nu se intampla. Din 3 comenzi, am fost sunat doar odata si mi s-a dat un interval de jumat... Toon meer
Bedrijf heeft geantwoord
Sushi bun in general. Din pacate, prea multe scapari pe mai multe planuri, incluzand: - peste cu gust de vechi - bonusurile pentru comenzi de pick-up anticipate nu se ofera, pare sa fie o omitere... Toon meer
Bedrijf heeft geantwoord
Need to work a bit more on delivery topic, but overall we're happy with sushi master. Especially a biiig like for the taste and flavour and presentation of the product <3! Many thanks! We'll defini... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Sushi Master Brașov este prima franciză din Europa. Formatul nostru este TAKE AWAY și ne propunem să facem cel mai bun sushi și cele mai bune rulouri japoneze. Sushi Master prepară rapid, gustos și sănătos!
Contactgegevens
Calea București 107, Brașov, România, Brasov, Roemenië
- 0800-080-030
- carrefour@sushi-master.ro
- sushimaster.ro
4,0
Goed
102 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good
The sushi were good, except the one with carrot and chicken-it was unexpected:)))
3 april 2018
Review zonder uitnodiging
Antwoord van Sushimaster
Hi Ro,
We’re really sorry to hear this. I’d like to make sure mistakes like these don’t happen again.
Thank you for your review!
Ion, Sushi Master
carrefour@sushi-master.ro
Best sushi in town
I always love ordering food from these guys.Fresh food, not very expensive , always delivering on time.
3 april 2018
Review zonder uitnodiging
Antwoord van Sushimaster
Hi Lupea Radu,
Thank you for your 5 stars review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
Very good sushi
Very good sushi, nothing to complain about that. However, the delivery was about 40 minutes late :)
2 april 2018
Review zonder uitnodiging
Antwoord van Sushimaster
Hi IP,
We’re really sorry to hear this. I’d like to make sure mistakes like these don’t happen again.
Thank you for your review!
Ion, Sushi Master
carrefour@sushi-master.ro
I use their delivery service once a…
I use their delivery service once a week, at least, and they have been stellar on all accounts thus far!
2 april 2018
Review zonder uitnodiging
Antwoord van Sushimaster
Hi Dan,
Thank you for your 5 stars review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
Delicios.
Delicios.
A intarziat telefonul de confirmare.
S-a uitat POS-ul la plata.
Dar tot merita 4 stele :)
9 maart 2018
Review zonder uitnodiging
Antwoord van Sushimaster
Salut Diana,
vă mulțumim de feedback-ul oferit și ne pare foarte rău de exepriența pe care ați avut-o, și am dori să putem înbunătăți acest lucru.
Cu respect
Ion.
pr@sushimaster.ro
Orgasmic
Tropicana Rolls....un
Desert ireal de bun 🙃...hmmm...merita sa aștepți !!
5 maart 2018
Review zonder uitnodiging
Antwoord van Sushimaster
Salut Maria,
vă mulțumim pentru recenzia dvs. de 5 stele!
Suntem atît de fericiți să auzim ca sunteți mulțumiți de Sushi Master.
Sperăm să vă vedem din nou cu prietenii dvs.!
cu repsect,
Ion.
Pe site ora de livrare 60 minute.
Pe site ora de livrare 60 minute.
La telefon confirmat 90 minute
Am sunat pentru a verifica comanda, se promite ca in 15 vine comanda, nu se respecta nici acel 15 minute
Comanda livrata in 130 minute
este inacceptabil . Clientul trebuie notificat in prealabil de timpul corect, iar clientul sa decida daca este dispus sa faca comanda sau nu, in momentul in care timpul de livrare nu se respecta clientul trebuie anuntat cu scuzele de rigoare de timpul cu care intarzie comanda.
Ca si client nu sunt dispus sa accept o intarziere de peste 1 ora de la un restaurant care se respecta.
P.S. flyerul acordat la un produs anume(pe care nici nu-l comand) nu remunereaza clientul
5 maart 2018
Review zonder uitnodiging
Antwoord van Sushimaster
Salut Dumitru,
Vă mulțumim de feedback-ul oferit și ne pare foarte rău de exepriența pe care ați avut-o, și am dori să putem înbunătăți acest lucru.
Vom aprecia mult dacă ne-ați putea relata mai multe detalii despre ceea ce vi s-a intîmplat și dacă vă putem ajuta cu ceva anume vă rugăm să ne scrie-ți la pr@sushimaster
Cu respect
Ion.
pr@sushimaster.ro
Good sushi
The sushi was good, but the only problem i had was with the delivery time (half an hour later than expected/estimated).
Other than that, everything was fine and i will order again.
2 maart 2018
Review zonder uitnodiging
Antwoord van Sushimaster
Hi Andrei,
We’re really sorry to hear this. I’d like to make sure mistakes like these don’t happen again.
Thank you for your review!
Ion, Sushi Master
carrefour@sushi-master.ro
Antwoord van Sushimaster
Salut Vlad,
vă mulțumim pentru recenzia dvs. de 5 stele!
Suntem atît de fericiți să auzim ca sunteți mulțumiți de Sushi Master.
Sperăm să vă vedem din nou cu prietenii dvs.!
cu repsect,
Ion.
Nice and polite service, ok sushi
I've ate sushi from here several times. They have really good prices and the sushi rolls, besides not always holding together are ok.
On my last order there's been a mix-up which they've corrected.
11 februari 2018
Review zonder uitnodiging
Antwoord van Sushimaster
Hi Iulia,
We’re really sorry to hear this. I’d like to make sure mistakes like these don’t happen again.
Thank you for your review!
Ion, Sushi Master
carrefour@sushi-master.ro
Delivery time is awful
Delivery time is awful. They were late with every order. Last time +2 hours delay.
9 februari 2018
Review zonder uitnodiging
Antwoord van Sushimaster
Hi Calin,
I'm so sorry to hear about your unfortunate experience.
We really appreciate your feedback, and hope to give us the chance to make it right!
If there is anything we can do to help remedy your experience, please reach out me directly to carrefour@sushi-master.ro
Thanks again for the feedback.
Kind Regards,
Ion.
carrefour@sushi-master.ro or pr@sushimaster.ro
Antwoord van Sushimaster
Hi Denisa,
Thank you for your 5 stars review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
Sushi is very very good
Sushi is very very good, customer service was fine, but delivery was one hour late! :( I also didn't know if the order was coming or not. I made the call asking if the order was on, they assured me that it was. After that phone call my order came one hour later. Luckily it was a friendly young man who explained why it got so late which was nice. I will order again, because sushi was very good, fresh, hoping that everything will be fine this time.
7 februari 2018
Review zonder uitnodiging
Antwoord van Sushimaster
Hi Simona,
We’re really sorry to hear this. I’d like to make sure mistakes like these don’t happen again.
Thank you for your review!
Ion, Sushi Master
carrefour@sushi-master.ro
Antwoord van Sushimaster
Hi Teodora,
We appreciate your feedback!
We hope to see you again with your friends!
Kind Regards,
Ion.
Sushi was really delicious but the …
Sushi was really delicious but the delivery took more than the 2 hours they promised.
3 februari 2018
Review zonder uitnodiging
Antwoord van Sushimaster
Hi Andreea,
We’re really sorry to hear this. I’d like to make sure mistakes like these don’t happen again.
Please contact me, I would like to make things right.
Ion, Sushi Master
carrefour@sushi-master.ro
Sushi decent, servicii proaste.
Sushi bun in general. Din pacate, prea multe scapari pe mai multe planuri, incluzand:
- peste cu gust de vechi
- bonusurile pentru comenzi de pick-up anticipate nu se ofera, pare sa fie o omitere voita.
- cupoanele pentru neincadrarea in termenul de livrare( eg. oferta de Miercuri, livrare in maxim 60 de minute) nu doar ca nu se ofera, dar nici la cerere nu sunt disponibile.
Pentru preturile practicate, incepeti sa nu mai fiti competitivi pe piata, chit ca toti competitorii din Brasov pot fi numarati pe degetele de la o mana.
1 februari 2018
Review zonder uitnodiging
Antwoord van Sushimaster
Salut Andrei,
vă mulțumim de feedback-ul oferit și ne pare foarte rău de exepriența pe care ați avut-o, și am dori să putem înbunătăți acest lucru.
Vom aprecia mult dacă ne-ați putea relata mai multe detalii despre ceea ce vi s-a intîmplat și dacă vă putem ajuta cu ceva anume vă rugăm să ne scrie-ți la pr@sushimaster
Cu respect
Ion.
pr@sushimaster.ro
Antwoord van Sushimaster
Hi Theodora,
Thank you for your 5 stars review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
very long delivery time
very long delivery time
sushi were very tasty, but avocado was too "raw', unriped...
1 februari 2018
Review zonder uitnodiging
Antwoord van Sushimaster
Hi Alexandra Aron,
We’re really sorry to hear this. I’d like to make sure mistakes like these don’t happen again.
Please contact me, I would like to make things right.
Ion, Sushi Master
carrefour@sushi-master.ro
Foarte bun, cu mici exceptii
Sushi cu somon nu au niciun gust, in rest nu am altceva de reproșat
15 januari 2018
Review zonder uitnodiging
Antwoord van Sushimaster
Salut Lau,
vă mulțumim de feedback-ul oferit și ne pare foarte rău de exepriența pe care ați avut-o, și am dori să putem înbunătăți acest lucru.
Vom aprecia mult dacă ne-ați putea relata mai multe detalii despre ceea ce vi s-a intîmplat și dacă vă putem ajuta cu ceva anume vă rugăm să ne scrie-ți la pr@sushimaster
Cu respect
Ion.
pr@sushimaster.ro
Raport calitate-pret foarte bun
Raport calitate-pret foarte bun. Au raspuns prompt comenzii mele si au fost amabili si seriosi. Recomand!
13 januari 2018
Review zonder uitnodiging
Antwoord van Sushimaster
Salut Roxana,
vă mulțumim pentru recenzia dvs. de 5 stele!
Suntem atît de fericiți să auzim ca sunteți mulțumiți de Sushi Master.
Sperăm să vă vedem din nou cu prietenii dvs.!
cu repsect,
Ion.
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