Mancarea este foarte buna si angajatii sunt amabili si prietenosi. Singurul motiv pentru care nu am dat 5* este pentru ca: - Astepti tot timpul dupa comanda, chiar si daca a fost online "take away... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Eu fac comenzi pe site. In emailul de confirmare scrie ca vei fi contactat dupa max. 10 minute. Asta nu se intampla. Din 3 comenzi, am fost sunat doar odata si mi s-a dat un interval de jumat... Toon meer
Bedrijf heeft geantwoord
Sushi bun in general. Din pacate, prea multe scapari pe mai multe planuri, incluzand: - peste cu gust de vechi - bonusurile pentru comenzi de pick-up anticipate nu se ofera, pare sa fie o omitere... Toon meer
Bedrijf heeft geantwoord
Need to work a bit more on delivery topic, but overall we're happy with sushi master. Especially a biiig like for the taste and flavour and presentation of the product <3! Many thanks! We'll defini... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Sushi Master Brașov este prima franciză din Europa. Formatul nostru este TAKE AWAY și ne propunem să facem cel mai bun sushi și cele mai bune rulouri japoneze. Sushi Master prepară rapid, gustos și sănătos!
Contactgegevens
Calea București 107, Brașov, România, Brasov, Roemenië
- 0800-080-030
- carrefour@sushi-master.ro
- sushimaster.ro
4,0
Goed
102 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excelent !!!
3 januari 2018
Review zonder uitnodiging
Antwoord van Sushimaster
Hi Daniela,
Thank you for your 5 star review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
Great rolls
Great rolls, made with heart and soul for the satisfaction of clients.
1 december 2017
Review zonder uitnodiging
Antwoord van Sushimaster
Hi Aron,
Thank you for your 5 star review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
Great food delivered right on time
20 november 2017
Review zonder uitnodiging
Antwoord van Sushimaster
Hi Tudor,
Thank you for your 5 star review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
Antwoord van Sushimaster
Salut Marius,
vă mulțumim pentru recenzia dvs. de 5 stele!
Suntem atît de fericiți să auzim ca sunteți mulțumiți de Sushi Master.
Sperăm să vă vedem din nou cu prietenii dvs.!
cu repsect,
Ion.
awesome service
19 november 2017
Review zonder uitnodiging
Antwoord van Sushimaster
Hi Diana,
Thank you for your 5 star review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
Mancare foarte buna
16 november 2017
Review zonder uitnodiging
Antwoord van Sushimaster
Salut Ioana,
vă mulțumim pentru recenzia dvs. de 5 stele!
Suntem atît de fericiți să auzim ca sunteți mulțumiți de Sushi Master.
Sperăm să vă vedem din nou cu prietenii dvs.!
cu repsect,
Ion.
👏👏👏Felicitari !!!!!
13 november 2017
Review zonder uitnodiging
Antwoord van Sushimaster
Salut Alina,
vă mulțumim pentru recenzia dvs. de 5 stele!
Suntem atît de fericiți să auzim ca sunteți mulțumiți de Sushi Master.
Sperăm să vă vedem din nou cu prietenii dvs.!
cu repsect,
Ion.
love love love
loved it and will definitely order again. this was the first time I ordered and it was so tasty and the service was so good I will be back.
8 november 2017
Review zonder uitnodiging
Antwoord van Sushimaster
Hi Sasha,
Thank you for your 5 star review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
Best sushi in town.
7 november 2017
Review zonder uitnodiging
Antwoord van Sushimaster
Hi Crstyannsen,
Thank you for your 5 star review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
I am a regular customer of Sushimaster
I am a regular customer of Sushimaster, or at least I was until my last two experience with them.
Two times ago when I ordered, I had the following problems:
- the order came 1.5hours later than estimated
- the avocado was raw, it's taste was bitter, really bad
- no sticks
On my last order, again, it came 40 mins late. One of the items that I ordered, also, had it's price changed but not for online order, I had to pay more without knowing.
Not sure what is going on, but I am really disappointed.
7 november 2017
Review zonder uitnodiging
Antwoord van Sushimaster
Hi George,
I'm so sorry to hear about your unfortunate experience.
We really appreciate your feedback, and hope to give us the chance to make it right!
If there is anything we can do to help remedy your experience, please reach out me directly to pr@sushimaster.ro.
Thanks again for the feedback.
Kind Regards,
Ion.
pr@sushimaster.ro
Sushi
Comanda a depasit 60 min, nu am primit voucher, cum era mentionat in sms ai somin afumat n-am mai vazut la sushi
2 november 2017
Review zonder uitnodiging
Antwoord van Sushimaster
Salut Robert,
vă mulțumim de feedback-ul oferit și ne pare foarte rău de exepriența pe care ați avut-o, și am dori să putem înbunătăți acest lucru.
Vom aprecia mult dacă ne-ați putea relata mai multe detalii despre ceea ce vi s-a intîmplat și dacă vă putem ajuta cu ceva anume vă rugăm să ne scrie-ți la pr@sushimaster
Cu respect
Ion.
pr@sushimaster.ro
Confusing delivery because they mixed …
Confusing delivery because they mixed the orders between them in the boxes. The taste is ok not wow. Didn't say on the box the name of each sushi order and was hard to recognize them if you are not a sushi master!
21 oktober 2017
Review zonder uitnodiging
Antwoord van Sushimaster
Hi Ana-Maria,
We’re really sorry to hear this. I’d like to make sure mistakes like these don’t happen again.
Please contact me, I would like to make things right.
Ion, Sushi Master
carrefour@sushi-master.ro
Very tasty sushi & good service!
19 oktober 2017
Review zonder uitnodiging
Antwoord van Sushimaster
Hi Roxana,
Thank you for your 5 star review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
Overpricing for that they serve.
18 oktober 2017
Review zonder uitnodiging
Antwoord van Sushimaster
Hi Eugen,
We’re really sorry to hear this. I’d like to make sure mistakes like these don’t happen again.
Please contact me, I would like to make things right.
Ion, Sushi Master
carrefour@sushi-master.ro
Excelent food
14 oktober 2017
Review zonder uitnodiging
Antwoord van Sushimaster
Hi Sergiu,
Thank you for your 5 star review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
Excellent experience, delicious sushi
Excellent experience with ordering online. Sushi at Sushimaster is fresh and delicios. We will definitelly order again
6 oktober 2017
Review zonder uitnodiging
Antwoord van Sushimaster
Hi Claudia,
Thank you for your 5 star review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
sushi bad
Foarte dezamăgită de serviciu. In platou nu a fost tot ce era specificat in descriere. Chiar daca livrarea a fost in 2 ore,nu a fost adaugat bonusul pentru asteptare. Calitatea mancarii este slaba.
4 oktober 2017
Review zonder uitnodiging
Antwoord van Sushimaster
Salut Silvia,
Vă mulțumim de feedback-ul oferit și ne pare foarte rău de exepriența pe care ați avut-o, și am dori să putem înbunătăți acest lucru.
Vom aprecia mult dacă ne-ați putea relata mai multe detalii despre ceea ce vi s-a intîmplat și dacă vă putem ajuta cu ceva anume vă rugăm să ne scrie-ți la pr@sushimaster
Cu respect
Ion.
pr@sushimaster.ro
Great as usual
Great as usual, even on delivery everything tastes fresh. Make sure to make your order early (especially on weekends) as they have a lot of demands.
4 oktober 2017
Review zonder uitnodiging
Antwoord van Sushimaster
Hi Julien,
Thank you for your 5 star review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
Every time i eat there and I eat there …
Every time i eat there and I eat there every other day i love what I get :))
21 september 2017
Review zonder uitnodiging
Antwoord van Sushimaster
Hi Marianna,
Thank you for your 5 star review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
Fix your website!
The online ordering experience was terrible! Your website sure needs to be fixed guys!
5 september 2017
Review zonder uitnodiging
Antwoord van Sushimaster
Hi Nandor,
I'm so sorry to hear about your unfortunate experience.
We have recently made great changes on our website, and there could have been problems with commands. That was truly not our intention. We really appreciate your feedback, and hope to give us the chance to make it right!
We will greatly appreciate if you could fully tell us about the errors you found and send the answer to pr@sushimaster.ro
If there is anything we can do to help remedy your experience, please reach out me directly to pr@sushimaster.ro.
Thanks again for the feedback.
Kind Regards,
Ion.
pr@sushimaster.ro
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