Очень вежливое и профессиональное обслуживание , мне нужно было меньше чем предложено было оценкой. Отличная команда знающих асов своего дела . Деньги пришли на счёт. Единственный минус - то ч... Toon meer
Bedrijf heeft geantwoord
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The customer service on call was very helpful. When I visited the store, I was treated with respect and given all the information. The lady answered my many questions very calmly. Gave me sufficient t... Toon meer
Bedrijf heeft geantwoord
Firstly the female staff member, who welcomed me and dealt with my items for sale, was very courteous, efficient and informative about the process. so thank you. My two quibbles are that 1) I wrote... Toon meer
Bedrijf heeft geantwoord
Friendly, sensitive and informative service. Provided a good valuation and price for gold jewellery. Will use them again in the future.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Suttons and Robertsons
Geschreven door het bedrijf
PAWN ONLINE
SELL JEWELLERY
SELL WATCHES
Suttons and Robertsons is the oldest pawn shop in the UK and the leading destination for buying, selling, and loaning against luxury assets. Our expertise includes luxury watches, jewellery, diamonds, gold, fine art, antiques, classic cars, fine wine, and designer handbags.Contactgegevens
127 Victoria Street, London, SW1E 6RD, London, Verenigd Koninkrijk
- 0800 038 9839
- services@suttonsandrobertsons.com
- suttonsandrobertsons.com
4,8
Uitstekend
304 reviews
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Overall good experience
Overall good experience, kasha from the Victoria branch was very professional and nice.
11 oktober 2025
Antwoord van Suttons and Robertsons
Thank you for your positive review.
We are pleased to hear that Kasia could provide you with a professional service.
We look forward to hearing from you.
Reassuringly fair, efficient and professional service.
I very recently sold an item with Sutton and Robertsons, and must say the process was absolutely seamless, the staff were all extremely polite and professional, and the price offered fair. I would definitely recommend them and use their services again to buy or sell.
5 oktober 2025
Antwoord van Suttons and Robertsons
Thank you for your positive review.
We are pleased to hear that you are happy with the price offered and that our staff could provide you with a seamless service.
We look forward to hearing from you in the future.
Rachel was very pleasant and very…
Rachel was very pleasant and very friendly to speak with and very fair price given to me to the old jewellery i dont want anymore.
Highly recommended this company.
6 oktober 2025
Review zonder uitnodiging
Antwoord van Suttons and Robertsons
Thank you for your positive review.
We are pleased to hear that you are happy with the service that you received from Rachel.
We look forward to hearing from you.
Antwoord van Suttons and Robertsons
Thank you for your positive review.
We are pleased to hear that you are happy with the service that you received.
We look forward to hearing from you.
Kerry was beyond helpful and clear with…
Kerry was beyond helpful and clear with explaining the process of selling my Jewellery. Without doubt the best :
9 augustus 2025
Antwoord van Suttons and Robertsons
Thank you for your positive review.
We are pleased that Kerry could provide you with a helpful service.
We look forward to hearing from you in the future.
Was helpful and professionaly look…
Was helpful and professionaly look after. Amazing staff will give them 10/10
3 september 2025
Antwoord van Suttons and Robertsons
Thank you for your wonderful review.
We are glad to hear that our staff could provide you with a professional and helpful service.
Antwoord van Suttons and Robertsons
Thank you very much for your positive review.
We are pleased to hear that our staff could provide you with a friendly positive experience.
We look forward to hearing from you.
Ruth was amazing
Ruth was amazing, kind, caring, thoughtful and thankfully guided me through the process. Ruth also explained everything in detail me. I thank Ruth for her time, lovely energy, knowledgeable and the consultation process. I felt incredibly comfortable with her. A big thank you.
16 augustus 2025
Antwoord van Suttons and Robertsons
Thank you for your wonderful review.
We are pleased that Ruth could provide you with an amazing service.
We hope to hear from you in the future.
Very Professional
The Brompton Rd store staff are particularly friendly & helpful,
Offering support and trustworthy advice,
They have a perfectly matched team of professionals there,
I highly recommend
Thank you
9 augustus 2025
Antwoord van Suttons and Robertsons
Thank you very much for your review.
We are pleased to hear that our South Kensington Store Staff could provide you with a friendly and helpful service.
We hope to hear from you in the near future.
excellent service
10 augustus 2025
Antwoord van Suttons and Robertsons
Thank you for your review.
We are pleased to hear that you are happy with the service that you received.
We look forward to hearing from you in the future.
It was a very professional service and…
It was a very professional service and was really helpful would throughly recommend my friends and family
13 augustus 2025
Antwoord van Suttons and Robertsons
Thank you for your wonderful review.
We are pleased to hear that you are happy with the service that you received.
We look forward to hearing from you in the future.
The service end to end was very professional and efficient
The service end to end was very efficient and professional. The initial quote received by Suttons and Robertsons was over 20% more than others that I had enquired with.
My jewellery was sent to the Victoria branch and was received on a Saturday. The Assistant Manager (Ruth) was very helpful. Even though she was not able to process my payment on the same, she was very transparent about this and prioritised it for Monday.
End to end, it was a very seamless process and I would definitely return to Suttons and Robertsons in the future for any buying/selling.
12 augustus 2025
Antwoord van Suttons and Robertsons
Thank you for your wonderful review and for choosing Suttons and Robertsons. We’re delighted to hear you found our service professional, efficient, and transparent, and that Ruth at our Victoria branch was so helpful. We pride ourselves on offering competitive quotes and a seamless process for jewellery buying and selling, and we look forward to welcoming you back in the future.
Very professional
Very professional. I felt confident I was doing the right thing for me.
10 augustus 2025
Antwoord van Suttons and Robertsons
Thank you for your positive review.
We are pleased to hear that you were happy with the professional service that you received and that you felt it was right.
We look forward to hearing from you.
The assistant who looked after me was…
The assistant who looked after me was very efficient and helpful
30 juli 2025
Antwoord van Suttons and Robertsons
Thank you for your kind feedback. We are delighted you had a great experience transacting with us at our Victoria Street pawn shop. Please don't hesitate to get in touch if we can help any further.
Antwoord van Suttons and Robertsons
Thank you for your positive review.
We are pleased to hear that you are happy with the service that we provide.
We look forward to seeing you soon.
You staff are generous and…
Your staff are generous and professional. They are a credit to your business.
25 juli 2025
Antwoord van Suttons and Robertsons
Thank you for your enquiry.
We appreciate the kind words about our Staff Team.
We look forward to hearing from you in the future.
Antwoord van Suttons and Robertsons
Thank you very much for your review.
We are pleased to hear that our team could provide you with an excellent, professional and efficient service.
We look forward to hearing from you in the future.
Friendly and efficient!
Friendly service good customer service and speedy payment.
It wasn’t easy for us to get to the shop so they organised and paid for the postage of the ring. Happy with the amount offered. I would recommend.
6 juli 2025
Antwoord van Suttons and Robertsons
Thank you for your positive review.
We are pleased to hear that our team could provide you with good customer service and that we could assist in the postage of your item.
We look forward to hearing from you in the near future.
Honest and Trustworthy service
Have made two visits to the store recently ...both Kerry and Ruth were very friendly and helpful,very knowledgeable professional and informative at all times giving an honest and trustworthy service and always keeping me in the loop.
Excellent all round
4 juli 2025
Review zonder uitnodiging
Antwoord van Suttons and Robertsons
Thank you for your review.
We are pleased to hear that both Ruth and Kerry could provide you with a friendly, helpful and knowledgeable service.
We look forward to seeing you in the near future.
Fair quote and quick payment!
Really friendly and helpful team. I was offered a fair quote for my necklace and received payment the same day. Would definitely recommend!
9 juli 2025
Antwoord van Suttons and Robertsons
Thank you for your kind review.
We pleased to hear that our team could provide you with a friendly and helpful service, and that you are happy with the price that you were offered.
We look forward to hearing from you.
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