Очень вежливое и профессиональное обслуживание , мне нужно было меньше чем предложено было оценкой. Отличная команда знающих асов своего дела . Деньги пришли на счёт. Единственный минус - то ч... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The customer service on call was very helpful. When I visited the store, I was treated with respect and given all the information. The lady answered my many questions very calmly. Gave me sufficient t... Toon meer
Bedrijf heeft geantwoord
Firstly the female staff member, who welcomed me and dealt with my items for sale, was very courteous, efficient and informative about the process. so thank you. My two quibbles are that 1) I wrote... Toon meer
Bedrijf heeft geantwoord
Friendly, sensitive and informative service. Provided a good valuation and price for gold jewellery. Will use them again in the future.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Suttons and Robertsons
Geschreven door het bedrijf
PAWN ONLINE
SELL JEWELLERY
SELL WATCHES
Suttons and Robertsons is the oldest pawn shop in the UK and the leading destination for buying, selling, and loaning against luxury assets. Our expertise includes luxury watches, jewellery, diamonds, gold, fine art, antiques, classic cars, fine wine, and designer handbags.Contactgegevens
127 Victoria Street, London, SW1E 6RD, London, Verenigd Koninkrijk
- 0800 038 9839
- services@suttonsandrobertsons.com
- suttonsandrobertsons.com
4,8
Uitstekend
304 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Very Happy Customer!
Very Happy Customer!
Lovely shop , lovely people, lovely products, no words to say how grateful and happy to buy from them!
I will buy more things in the future 😊
5 december 2025
Review zonder uitnodiging
Antwoord van Suttons and Robertsons
Thank you so much for your wonderful review! We’re thrilled to hear how happy you are with your experience. Your kind words about our shop, team and products truly mean a lot to us.
We’re grateful for your support and can’t wait to welcome you back again in the future. Enjoy your new purchase, and thank you for being such a lovely customer!
Good experience
I had a great first experience with S&R. The staff were friendly and helpful, making everything simple and hassle-free.
28 november 2025
Review zonder uitnodiging
Antwoord van Suttons and Robertsons
Thank you so much for taking the time to share your feedback! We're delighted to hear that your first experience with S&R was a great one. It’s wonderful to know our team made everything friendly, helpful and hassle-free for you.
We truly appreciate your kind words and look forward to welcoming you back again soon!
Kasia was really lovely and very…
Kasia was really lovely and very helpful. I would certainly return.
8 oktober 2025
Review zonder uitnodiging
Antwoord van Suttons and Robertsons
Thank you for your lovely feedback. Please don't hesitate to get in touch if there is anything we can help with.
Professional
Professional, quick and polite service from start to finish. Highly recommended.
25 november 2025
Antwoord van Suttons and Robertsons
Thank you for your great feedback. We are delighted you had a great experience transacting with us.
First class Pawnbrokers.
The entire team are consummate professionals, courteous, highly knowledgeable and efficient.
I would strongly recommend Suttons and Robertsons Victoria.
14 november 2025
Review zonder uitnodiging
Antwoord van Suttons and Robertsons
Your feedback about our Pawn Shop London service is greatly appreciated. We will pass your kind comments on to our Victoria store team. Please don't hesitate to get in touch if we can help with anything else, buy, sell or loan.
Great company and service
Great company and service. Staff is very friendly and helpful . Highly recommended
20 november 2025
Antwoord van Suttons and Robertsons
Thanks so much for taking the time to leave this excellent review. We’re really happy to hear you enjoyed the service and found the team friendly and helpful. We’ll be sure to share your kind words with the staff.
Professional
I dealt with Kasia who was diligent, and professional. I would like to think what they offered me was fair.
15 november 2025
Antwoord van Suttons and Robertsons
Thank you for your feedback. We are pleased to hear that you are happy with the service that you received from Kasia. We look forward to hearing from you.
Antwoord van Suttons and Robertsons
Thank you for your feedback. We are pleased to hear that you are happy with the service that you received from Kasia. We look forward to hearing from you.
Professional experience
Jeanette is extremely helpful. She goes out of her way to offer advice and maintains a professional attitude. Her assistance has been very knowledgeable and valuable.
14 november 2025
Review zonder uitnodiging
Antwoord van Suttons and Robertsons
Thank you for your positive feedback. We are pleased to hear that Jeanette could provide you with a helpful and professional service. We look forward to hearing from you.
Very helpful man assisted us with all…
Very helpful man assisted us with all our items without rushing us
7 november 2025
Antwoord van Suttons and Robertsons
Thank you for your positive review.
We are pleased to hear that you are pleased to hear our Victoria Staff could provide you with a helpful service.
We look forward to hearing from you in the near future.
Antwoord van Suttons and Robertsons
Thank you for your positive review.
We are pleased to hear that you are happy with the service that you received while in contact with us.
We look forward to hearing from you.
Great service start to finish
Great service from my enquiry to my purchase. Clear instructions on the process, options I had to make my decision, and friendly atmosphere at the Victoria store. Easy to find. Reassurance that you are buying quality authentic items.
4 november 2025
Review zonder uitnodiging
Antwoord van Suttons and Robertsons
Thank you for your positive review.
We are pleased to hear that our Victoria Store team could provide you with a friendly service.
We look forward to hearing from you in the future.
Liam and Ruth were extremely…
Liam and Ruth were extremely professional and helpful .
There is clear instructions and communication every step of the process.
I would use them again .
22 oktober 2025
Review zonder uitnodiging
Antwoord van Suttons and Robertsons
Thank you for your positive review.
We are pleased that Liam and Ruth could provide you with a professional and helpful service.
We look forward to hearing from you in the future.
Knowledgeable staff that took an…
Knowledgeable staff that took an interest in the gold items I was selling.
18 oktober 2025
Antwoord van Suttons and Robertsons
Thank you for your positive review.
We are pleased to hear that you received a knowledgeable service while selling your Gold items.
We would be happy to hear how we can improve in the future,
Antwoord van Suttons and Robertsons
Thank you for your positive review.
We are pleased that you received a delightful service while in contact with us.
We look forward to hearing from you.
Great experience Kind and clear on the contract I signed
Kind and clear on the contract I signed
17 oktober 2025
Antwoord van Suttons and Robertsons
Thank you for your review.
We are pleased to hear that you received a kind and clear service.
We look forward to hearing from you in the near future.
All the people that I interacted with…
All the people that I interacted with during the process were very efficient and professional. Cannot recommend them enough. Cy, Ruth you were all brilliant, so thank you for making this a such a smooth experience.
19 oktober 2025
Antwoord van Suttons and Robertsons
Thank you very much for your positive review.
We are pleased that Cy and Ruth could provide you with an efficient and professional service.
We look forward to hearing from you in the future.
Extremely professional & smooth…
Extremely professional & smooth transaction with fantastic communication.
Helpful & friendly.
18 oktober 2025
Antwoord van Suttons and Robertsons
Thank you for your positive review.
We are pleased to know that you had a professional and smooth transaction.
We look forward to hearing from you in the future.
Stress free throughout
From the moment I made my first tentative steps to completion the whole process was stress free and guided by the team .
18 oktober 2025
Antwoord van Suttons and Robertsons
Thank you for your positive review.
We are pleased to hear that our team could assist whilst you were in contact with us.
We look forward to hearing from you.
Excellent, friendly and professional service
We visited the Old Brompton Rd shop and the service was excellent. I have had appointments with other jewellers in the past about selling some jewellery and, even when the items were expensive, were invariably treated in a superior / patronising way and left feeling like they were trying to rip us off. . Here, the gentleman who served us (the manager?) was polite, charming, professional and we felt the offer he made was genuine and considered. We accepted it and the funds were in our account later that day. Rachel, the assistant manager, was also a delight. We would definitely recommend and would happily use them again.
9 oktober 2025
Antwoord van Suttons and Robertsons
Thank you very much for your positive review.
We are pleased that the South Kensington Store Manager could provide you with a polite and professional service.
We look forward to hearing from you in the near future.
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