Leider habe ich die Bewertung nicht vorher gelesen: es ist einfach ein BETRUG statt des abgebildeten 3D Formats eine einfache Holzplatte mit Foto zu schicken. Habe mich maßlos geärgert! Werde aus die... Toon meer
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Leider bin auch ich hier reingefallen Die erhaltene wahre endspricht nicht dem was online angpriesen wurde Anstelle einer 3D skulptur auf zementbasis mit festem rundem sockel bekam ich ein auf plast... Toon meer
**AVOID** How this company has more than a 1 Star rating is incredible. Complete, total, utter rip off. False Advertising, Misleading, Fraudulent (until you really really read the small print where t... Toon meer
Bedrijf heeft geantwoord
Une belle figurine semblait être l'achat rêvé comme souvenir d'un beau voyage en moto. Je me suis basé sur leurs photos carrément mensongères... qui représentent a s'y meprendre a de belles fi... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We have a team of professional designers to provide stylish and gorgeous personalized gifts, you can use your or your lover's name and photos to create unique and practical personalized souvenirs on special days. We help you capture those moments and keep them close to your heart. The factory's procedures are well organized to provide effective services. From the technical team right down to shipment agents that process check out of packages, we offer fast, professional and timely delivery as these aspects are major priorities required to meet all of our customers.
Contactgegevens
Room 605, No. 10, Jinzhou North Road, Cangshan District, Fuzhou, Fujian,China, 350007, Fuzhou, China
- swangift.order@gmail.com
- swangift.com
1,4
Zeer slecht
318 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 62% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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5 stars
5 stars - answered all questions, kept me updated, product arrived as scheduled.
1 augustus 2025
Review zonder uitnodiging
Antwoord van Swangift
We sincerely appreciate your comments. Thank you for liking our products. We will gather valuable feedback and suggestions and strengthen our service attitude, so that customers can have a satisfying and comfortable shopping experience. We are very pleased and look forward to continuing to cooperate with you in the future.
Just how I requested it 🌼😊
I was extremely happy with my order and delivery time. Also, good communication from the service. Thank you!
21 juli 2025
Review zonder uitnodiging
Antwoord van Swangift
We sincerely appreciate your comments. Thank you for liking our products. We will gather valuable feedback and suggestions and strengthen our service attitude, so that customers can have a satisfying and comfortable shopping experience. We are very pleased and look forward to continuing to cooperate with you in the future.
Costumer service doesn't respond to any…
Costumer service doesn't respond to any email. Seems like it's a scam. Do not buy anything from there.
24 juli 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear customer
We are very sorry for the inconvenience. We accept the supervision of consumers. Due to the time difference between us, the customer service may not respond in time, but we will respond in time when we see the information. If you are not satisfied with the goods you received, please contact our customer service email again: swangift.order@gmail.com
We will handle it properly, please trust us again.
Looking forward to your reply
Exceeded expectations!
Bought a customised Airplane light for a birthday gift...everything was EXACTLY what I ordered! I was weary buying something like this from an oversees site because of quality and scams...but this exceeded my expectations in every way! Quality of it is amazing, materials used were very high quality, works perfectly, the visual effect is spot on and the customisation is on point. My partner Loves it! Will be recommending them to friends and will likely buy more stuff too! For the price I paid, i didnt expect it to be so damn good. Good communication with real time tracking at exact points, was only 15 business days(including customisation) to get from China to Melbourne, Autralia. Cheers guys!
26 juni 2025
Review zonder uitnodiging
Antwoord van Swangift
We sincerely appreciate your comments. Thank you for liking our products. We will gather valuable feedback and suggestions and strengthen our service attitude, so that customers can have a satisfying and comfortable shopping experience. We are very pleased and look forward to continuing to cooperate with you in the future.
Terrible quality, broken on arrival, would never use again
Long time before product arrived and was late for gift recipient
Then arrived in inadequate packaging
Product as a result of poor packaging was broken
The quality of the product was terrible/cheap especially considering how much I paid
I attempted to contact requesting refund- email was not valid- now contesting with my credit card
22 juni 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear customer
We are very sorry for the inconvenience. We accept the supervision of consumers. Regarding your product, if you are not satisfied with the product you received, please contact our customer service email again: swangift.order@gmail.com
We will handle it properly for you, please trust us again.
Looking forward to your reply
Just received my order after a month of…
Just received my order after a month of waiting. Not worth the money. I have asked for a refund. Very poor quality.
10 juni 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear customer
We are very sorry for the inconvenience. We accept the supervision of consumers. Regarding your product, if you are not satisfied with the product you received, please contact our customer service email again: swangift.order@gmail.com
We will handle it properly for you, please trust us again.
Looking forward to your reply
Great service, fantastic item
I ordered a customised sign on 13th April and it arrived today (29th April). From Hong Kong to Tasmania in 12 working days including Easter is fantastic. I can't understand all the negative reviews. The item is very good quality and looks terrific. I wish I could upload a pic of it.
29 april 2025
Review zonder uitnodiging
Antwoord van Swangift
We sincerely appreciate your comments. Thank you for liking our products. We will gather valuable feedback and suggestions and strengthen our service attitude, so that customers can have a satisfying and comfortable shopping experience. We are very pleased and look forward to continuing to cooperate with you in the future.
Never buying from them again
Never buying from them again, lousy customer service. I emailed them to ask for urgent order and informed them on the date i would like to receive the shipment, paid urgent delivery charge and they promised it will be taken care of. But you know what happens after that, the day that I would like to receive the shipment, it was still not sent out and there was no communication at all after several chasers! What lousy customer service. Absolutely loss of words for this kind of service and even paying a premium for it!!
3 maart 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear customer,
About your order, during normal product inspection, we found that the product quality was not up to standard. In order to ensure quality, we destroyed the wrong product and asked the manufacturer to make a new product for you, which delayed the delivery time.
We apologize for the inconvenience caused. It has been sent out normally. If you have any questions, you can contact our after-sales customer service: swangift.order@gmail.com
Terrible customer service—avoid this…
Terrible customer service—avoid this company at all costs. I placed an order on December 28, 2024, and nearly a month later, they claimed the address was incorrect. I provided the same address again, but they then said they couldn’t deliver to that location unless I paid an additional shipping fee—despite already spending nearly £40. Feels like a scam.
28 december 2024
Review zonder uitnodiging
Antwoord van Swangift
UJ915104341YP= H03JZA0069758641 (tracking number)
The address is wrong and the delivery failed. Please contact the logistics company to provide the correct address and re-arrange the delivery.
Distributor: EVRI
Distributor Website: https://www.evri.com/
Contact Number: 0330 808 5456
SCAM
After looking into the possibility that there may have been a shipping issue I can 100 percent say these people are scammers don’t spend your money here you won’t get anything and a fake tracking link, my bank will give me my money back. Don’t buy here.
12 februari 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear customer
We are very sorry for the inconvenience caused to you. We accept the supervision of consumers. Regarding your product, if you did not receive the package, it may be delayed by the logistics company. If you have any questions, please contact our customer service email again: swangift.order@gmail.com
We will handle it properly for you, please trust us again.
Looking forward to your reply
I won’t buy from this site again
I ordered a premium looking breakfast tray, it was delivered as a flat pack!!! I had to put together flimsy pieces of woods, definitely not worth the money!
8 december 2024
Review zonder uitnodiging
Antwoord van Swangift
Dear customer
We are very sorry for the inconvenience. We accept the supervision of consumers. Regarding your product, if you are not satisfied with the product you received, please contact our customer service email again: swangift.order@gmail.com
We will handle it properly for you, please trust us again.
Looking forward to your reply
My son ordered a gift for his partner…
My son ordered a gift for his partner however the item was not made to a good standard. After reaching out to the company, they kindly offered my son refund of 50%. I asked for it to be 70% and they accepted this. The money was in his account within 5 days which we are grateful for.
5 december 2024
Review zonder uitnodiging
Antwoord van Swangift
Thank you for taking the time to give us positive feedback! We are happy to hear that you had a good time with us. Your suggestions are our motivation to continuously improve and provide better service. We look forward to serving you again soon!
I was very disappointed in the product…
I was very disappointed in the product I received. I felt that the advertising for this product was nowhere near accurate in any way. The bad part about it is that I ordered two of them before I knew what it was going to look like. I will not be ordering from here again and definitely will be letting others know this is not a good place to order products.
3 december 2024
Review zonder uitnodiging
Antwoord van Swangift
Dear customer
We are very sorry for the inconvenience. We accept the supervision of consumers. Regarding your product, if you are not satisfied with the product you received, please contact our customer service email again: swangift.order@gmail.com
We will handle it properly for you, please trust us again.
Looking forward to your reply
Birthday gift
Arrived in time. Box gift was in was a bit tattered and globe was wrapped in Chinese newspaper. I thought the photo would also include the background.... Not just the two people. I am going to have to vamp up the packaging somehow. Globe and stand it sits on are a lot smaller than I imagined they would be. It's still a nice gift though.
8 november 2024
Review zonder uitnodiging
Antwoord van Swangift
Thank you for taking your time for positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!
A few issues not one
Image was not to edges, extremely inconsistent with line work and broke in transit
18 november 2024
Review zonder uitnodiging
Antwoord van Swangift
Dear customer
We are very sorry for the inconvenience. We accept the supervision of consumers. Regarding your product, if you are not satisfied with the product you received, please contact our customer service email again: swangift.order@gmail.com
We will handle it properly for you, please trust us again.
Looking forward to your reply
It was late arriving and the packaging…
It was late arriving and the packaging wasn’t sufficient and the box was totally destroyed luckily item wasn’t damaged but had to buy additional packaging as it was bought as a gift
16 november 2024
Review zonder uitnodiging
Antwoord van Swangift
Dear customer
We are very sorry for the inconvenience caused to you. We accept the supervision of consumers. Regarding your product, the outer packaging may be partially damaged during the logistics process in order to protect the goods from damage. If you have any questions about the product, please contact our customer service email again: swangift.order@gmail.com
We will handle it properly for you, please trust us again.
Looking forward to your reply
Could have been more timely
It took rather long for them to come back to me regarding some issues with the inscriptions that I wanted. End up, the gift I ordered missed my timeline.
4 november 2024
Review zonder uitnodiging
Antwoord van Swangift
Dear customer
We are very sorry for the inconvenience. We accept the supervision of consumers. Regarding your product, if you are not satisfied with the product you received, please contact our customer service email again: swangift.order@gmail.com
We will handle it properly for you, please trust us again.
Looking forward to your reply
The lamp I ordered was not assembled…
The lamp I ordered was not assembled nor did it say assembly required. There were also no instructions and it needed a glue gun. I requested a refund but I was told I would have to send it back at my expense. Will not order from this store again.
4 november 2024
Review zonder uitnodiging
Antwoord van Swangift
Dear customer
We are very sorry for the inconvenience caused to you. We accept the supervision of consumers. Regarding your product, all the signs with lights need to be installed by yourself. The length of the light cord is controlled according to the needs of the customer's family. If you are not satisfied with the product you received, please contact our customer service email again: swangift.order@gmail.com
We will handle it properly for you, please trust us again.
Looking forward to your reply
Antwoord van Swangift
Dear customer
We are very sorry for the inconvenience. We accept the supervision of consumers. Regarding your product, if you are not satisfied with the product you received, please contact our customer service email again: swangift.order@gmail.com
We will handle it properly for you, please trust us again.
Looking forward to your reply
I’m not satisfied about the quality of…
I’m not satisfied about the quality of the picture and it’s not adjust for my order
( wood watch ) the picture it’s off to the middle.
The quality off the watch it’s perfect
As far no news from the compagny about a exchange or returns possibility
16 oktober 2024
Review zonder uitnodiging
Antwoord van Swangift
Dear customer
We are very sorry for the inconvenience. We accept the supervision of consumers. Regarding your product, if you are not satisfied with the product you received, please contact our customer service email again: swangift.order@gmail.com
We will handle it properly for you, please trust us again.
Looking forward to your reply
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