Leider habe ich die Bewertung nicht vorher gelesen: es ist einfach ein BETRUG statt des abgebildeten 3D Formats eine einfache Holzplatte mit Foto zu schicken. Habe mich maßlos geärgert! Werde aus die... Toon meer
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Leider bin auch ich hier reingefallen Die erhaltene wahre endspricht nicht dem was online angpriesen wurde Anstelle einer 3D skulptur auf zementbasis mit festem rundem sockel bekam ich ein auf plast... Toon meer
**AVOID** How this company has more than a 1 Star rating is incredible. Complete, total, utter rip off. False Advertising, Misleading, Fraudulent (until you really really read the small print where t... Toon meer
Bedrijf heeft geantwoord
Une belle figurine semblait être l'achat rêvé comme souvenir d'un beau voyage en moto. Je me suis basé sur leurs photos carrément mensongères... qui représentent a s'y meprendre a de belles fi... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We have a team of professional designers to provide stylish and gorgeous personalized gifts, you can use your or your lover's name and photos to create unique and practical personalized souvenirs on special days. We help you capture those moments and keep them close to your heart. The factory's procedures are well organized to provide effective services. From the technical team right down to shipment agents that process check out of packages, we offer fast, professional and timely delivery as these aspects are major priorities required to meet all of our customers.
Contactgegevens
Room 605, No. 10, Jinzhou North Road, Cangshan District, Fuzhou, Fujian,China, 350007, Fuzhou, China
- swangift.order@gmail.com
- swangift.com
1,4
Zeer slecht
318 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 62% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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DO NOT BUY FROM THEM
DO NOT BUY FROM THEM. they say 17 working days but it's truly not that. I needed it as a gift by a certain time. I've now pushed to get this refunded back. Their service is to ignore what you're asking for and just convince u that you'll like it. Ignoring that u want your money back, they just push to send the item right away. Too late. The birthday is past already.
8 oktober 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear valued customer:
We sincerely apologize for any inconvenience this may have caused. We value your feedback. Due to the time difference, our customer service team may not be able to reply immediately, but we will respond as soon as possible after receiving your message. If you have any questions or issues regarding the product, please contact our customer service team again at swangift.order@gmail.com. We will address your concerns promptly. Thank you for your continued trust and support.
We look forward to your reply.
What a joke
What a joke.
Complete waste of money.
All this is, is flat piece of press board with an image pasted to it.
Was a retirement gift for a colleague I'm too ashamed to give it to him.
1 oktober 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear valued customer:
We sincerely apologize for any inconvenience this may have caused. We value your feedback. Due to the time difference, our customer service team may not be able to reply immediately, but we will respond as soon as possible after receiving your message. If you have any questions or issues regarding the product, please contact our customer service team again at swangift.order@gmail.com. We will address your concerns promptly. Thank you for your continued trust and support.
We look forward to your reply.
Nothing received
Nothing received! No refund received!
DO NOT USE THIS COMPANY, IT’S A COMPLETE SCAM!!
1 oktober 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear valued customer:
We sincerely apologize for any inconvenience this may have caused. We value your feedback. Due to the time difference, our customer service team may not be able to reply immediately, but we will respond as soon as possible after receiving your message. If you have any questions or issues regarding the product, please contact our customer service team again at swangift.order@gmail.com. We will address your concerns promptly. Thank you for your continued trust and support.
We look forward to your reply.
I didn't receive what was advertised and purchased
I purchased what was advertised as a Disney animated toy like figurine that was the likeness of a downloaded personal photo.
Instead, what I received (4 weeks later even though on the website it said 6-8 working days delivery) was a plexiglass cut-off with a printed animated photo.
It is a scam!
On the website,what they offer is completely different from what you will receive.
It is false advertisement and they should be shut down.
Had I known it would be coming from China, I would have never ordered and paid over thirty pounds for something I would have got made in the UK for £15 max.
Avoid this company and others like this. They are scammers and based somewhere in China.
Do your research before considering buying any products from them or any other company like this (which likely would be from China).
9 september 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear valued customer:
We sincerely apologize for any inconvenience this may have caused. We value your feedback. Due to the time difference, our customer service team may not be able to reply immediately, but we will respond as soon as possible after receiving your message. If you have any questions or issues regarding the product, please contact our customer service team again at swangift.order@gmail.com. We will address your concerns promptly. Thank you for your continued trust and support.
We look forward to your reply.
I ordered a personal image on a 10"…
I ordered a personal image on a 10" figurine motorcycle and received a 10" plywood cut out of a motorcycle with my friend's image on the motorcycle enlarged to be unrecognizable. No figurine just a piece of cheap plywood with an image imprinted on it for $50 +. CHINESE RIP OFF DO NOT BUY HERE!!
25 september 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear valued customer:
We sincerely apologize for any inconvenience this may have caused. We value your feedback. Due to the time difference, our customer service team may not be able to reply immediately, but we will respond as soon as possible after receiving your message. If you have any questions or issues regarding the product, please contact our customer service team again at swangift.order@gmail.com. We will address your concerns promptly. Thank you for your continued trust and support.
We look forward to your reply.
Ordered a pic of my wife and when it…
Ordered a pic of my wife and when it came t looked bugger all like her…
Will never bother with this site again
1 oktober 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear valued customer:
We sincerely apologize for any inconvenience this may have caused. We value your feedback. Due to the time difference, our customer service team may not be able to reply immediately, but we will respond as soon as possible after receiving your message. If you have any questions or issues regarding the product, please contact our customer service team again at swangift.order@gmail.com. We will address your concerns promptly. Thank you for your continued trust and support.
We look forward to your reply.
Awful
It was a birthday gift and it took over a month to receive the order well after the birthday. Tried to cancel the order and i was told i was going to receive a 70% refund but i never got it, instead I they went ahead i sent me the order.
The caricature of the picture i sent does not look like the picture.It has four fingers on one hand and the date for the birthday is wrong!
Customer service it’s awful, they only care about getting your money.
7 augustus 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear valued customer:
We sincerely apologize for any inconvenience this may have caused. We value your feedback. Due to the time difference, our customer service team may not be able to reply immediately, but we will respond as soon as possible after receiving your message. If you have any questions or issues regarding the product, please contact our customer service team again at swangift.order@gmail.com. We will address your concerns promptly. Thank you for your continued trust and support.
We look forward to your reply.
If only I could give zero stars!!
Ordered what I believed was a 4d figurine for my daughters wedding. No communication nor acknowledgement of order. This "figurine" was a sheet of cheap plastic with a picture of someone that looked nothing like my daughter with a piece of tape across the middle saying "do not remove" which I had to as it covered her face. When removed I realised this had been smashed in half and was held together only by the tape!
This shop only sells tat and having sent many emails I'm still awaiting a response. AVOID!!
29 september 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear valued customer:
We sincerely apologize for any inconvenience this may have caused. We value your feedback. Due to the time difference, our customer service team may not be able to reply immediately, but we will respond as soon as possible after receiving your message. If you have any questions or issues regarding the product, please contact our customer service team again at swangift.order@gmail.com. We will address your concerns promptly. Thank you for your continued trust and support.
We look forward to your reply.
Why did I not check the reviews before…
Why did I not check the reviews before I ordered from this company!!!
Ordered a birthday gift 15th September.
Have had no communication on order status.
Birthday has come & gone now.
Currently chasing a refund with no communication!!!
Scam site!?!
15 september 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear valued customer:
We sincerely apologize for any inconvenience this may have caused. We value your feedback. Due to the time difference, our customer service team may not be able to reply immediately, but we will respond as soon as possible after receiving your message. If you have not yet received your order, please contact our customer service team again at swangift.order@gmail.com. We will handle it promptly. Thank you for your continued trust in us.
We look forward to your reply.
Avoid. Fake. My card was cloned.
Sadly the gift is ordered has taken over 3 weeks to deliver with no firm time update given. Also my debit card got cloned after payment. Thankfully the fraud squad blocked them. This was the only purchase I made, online so im pretty sure they leaked my personal data. I am sure I'll get the same copy and pasted response with an email address to contact that others have had.
Edit: received the same email explaining time difference and an email address to contact. I had already contacted them prior to this post and gotten nowhere. Still haven't got product. 6 weeks later.
Edit: Product did arrive eventually.
30 augustus 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear valued customer:
We sincerely apologize for any inconvenience this may have caused. We value your feedback. Due to the time difference, our customer service team may not be able to reply immediately, but we will respond as soon as possible after receiving your message. If you have any questions or issues regarding the product, please contact our customer service team again at swangift.order@gmail.com. We will address your concerns promptly. Thank you for your continued trust and support.
We look forward to your reply.
Do NOT buy from this company.
Do NOT buy from this company.
4 weeks after placing an order that's advertised at being delivered within a week and I'm still being told to "be patient" and that it's in production. They have refused a refund and I get no updates from them. BEWARE
24 september 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear valued customer:
We sincerely apologize for any inconvenience this may have caused. We value your feedback. Due to the time difference, our customer service team may not be able to reply immediately, but we will respond as soon as possible after receiving your message. If you have not yet received your order, please contact our customer service team again at swangift.order@gmail.com. We will handle it promptly. Thank you for your continued trust in us.
We look forward to your reply.
I wasn’t expecting this to be so good
I wasn’t expecting this to be so good, but it was brilliant..Loved it..Thank you..x
24 september 2025
Review zonder uitnodiging
Antwoord van Swangift
We sincerely appreciate your comments. Thank you for liking our products. We will gather valuable feedback and suggestions and strengthen our service attitude, so that customers can have a satisfying and comfortable shopping experience. We are very pleased and look forward to continuing to cooperate with you in the future.
Do Not Recommend
Lengthy arrival. Poor communication. Item does not reflect image. Very disappointed. Refund process?
22 augustus 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
I wish I could give them zero stars
I wish I could give them zero stars. I have waited 3 weeks for any kind of communication from them. Each time I have contacted them about my order, I get the same response that my product is in production and they will email me once it has shipped. The info on their website site says it will take 3-5 business days for production and then ship. I’m feeling as though I have been scammed.
23 september 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear valued customer:
We sincerely apologize for any inconvenience this may have caused. We value your feedback. Due to the time difference, our customer service team may not be able to reply immediately, but we will respond as soon as possible after receiving your message. If you have not yet received your order, please contact our customer service team again at swangift.order@gmail.com. We will handle it promptly. Thank you for your continued trust in us.
We look forward to your reply.
Very disappointed with item
Order arrived today. Very disappointed. It looks nothing like the advertised picture, it's dull and very cheap looking, will be embarrassed to give to SIL for a milestone birthday, If I could have given 0 stars I would have. Will definitely read reviews in future. Not worth the money 😡
22 september 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
Feeling unsatisfied
I paid £35 and my purchase did not look like my brother and I was asked to pay an additional £15 shipping for a new product to be made but I was not confident this would be any better. Feeling very let down!
31 juli 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
Avoid this company
Avoid this company. Shocking and that’s me being polite
19 september 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear valued customer:
We sincerely apologize for any inconvenience this may have caused. We value your feedback. Due to the time difference, our customer service team may not be able to reply immediately, but we will respond as soon as possible after receiving your message. If you have any further questions, please contact our customer service team again at swangift.order@gmail.com. We will address your issue promptly. Thank you for your continued trust and support.
We look forward to your reply.
Fanatic little gift
Fanatic little gift, the person loved it.
3 september 2025
Review zonder uitnodiging
Antwoord van Swangift
We sincerely appreciate your comments. Thank you for liking our products. We will gather valuable feedback and suggestions and strengthen our service attitude, so that customers can have a satisfying and comfortable shopping experience. We are very pleased and look forward to continuing to cooperate with you in the future.
I ordered a personalise metal house…
I ordered a personalise metal house sign and am very pleased with the service and quality of my product, ordered on 1st september and it arrived today (19th September) I was very worried after reading the reviews on here but my experience has been superb from this company
19 september 2025
Review zonder uitnodiging
Antwoord van Swangift
We sincerely appreciate your comments. Thank you for liking our products. We will gather valuable feedback and suggestions and strengthen our service attitude, so that customers can have a satisfying and comfortable shopping experience. We are very pleased and look forward to continuing to cooperate with you in the future.
Updated review
I ordered the 3rd of August and got the order today 3rd October. I have improved my rating to 3 stars as it did come and the product is okay. The product it self doesn’t remotely resemble what was advertised however it’s not a complete bad product, I was expecting figurines and got a cartoon cut out of ourselves. The price is totally unreasonable considering what you get. It took two months to come when it says 17 business days including delivery via the website.
Feedback
If you advertise the product for what it is and discount the price and state long wait times you may get better feedback.
3 augustus 2025
Review zonder uitnodiging
Antwoord van Swangift
Dear valued customer:
We sincerely apologize for any inconvenience this may have caused. We value your feedback. Due to the time difference, our customer service team may not be able to reply immediately, but we will respond as soon as possible after receiving your message. If you have not yet received your order, please contact our customer service team again at swangift.order@gmail.com. We will handle it promptly. Thank you for your continued trust in us.
We look forward to your reply.
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