SWAU Reviews 

Always have a great time with there auctions and it fair. I also met some of the team at la comic con and other conventions. Super nice people.

Had to cancel and order as I'd been waiting for 2 years for it and frankly it was starting to become a running joke.

When I requested this, they had the cheek to charge a 20% cancellation fee for something they hadn't lost any money on and could have opened up another slot for somebody else.

And the whole 'admin costs' excuse is laughable because it takes 3 clicks on PayPal to refund someone, you hardly need to employ JP Morgan to facilitate it

Never had a problem, trusted for quality and accuracy

I tried to get some signatures authenticated on a 1951 yankees world series baseball at the bakersfield collector con 2025. Signatures included joe dimaggio and mickey mantle. I was given the run around for 6 hours. They said their people said Signatures were legit but they semd it to a different authenticator who supposedly never got back to them. I was very dissatisfied with my one and only experience with swau. Total waste of my time!

I have participated in several of SWAU's auctions for autographed memorabilia.

My most recent shipment from the July Auction arrived damaged. UPS bent the envelope to the point where the inner plastic protective sleeve was bent.

I reached out to SWAU and Shannon worked with me to make things right. Fortunately SWAU insured their shipments and worked with their insurance company rep to get things fixed.

Shannon acted quickly and communicated well with me throughout the process. Thank you!

I’ve recently made a couple of purchases from SWAU and have been very pleased with the items and service. Items were signed where I asked and in the color I requested. No issues. I will continue to purchase items from them.

I absolutely love their service. Their communication is great. Their products and auction selections are always top tier.

Great service ! quick responses ! great experience overall!

I had high hopes when I chose to work with SWAU, having paid a premium for a celebrity signing and following all required steps, including sending in my item well in advance. Unfortunately, the experience was marked by unprofessional and questionable business practices.

After receiving both my payment and item, SWAU unexpectedly demanded additional fees that were never part of our original agreement. When I declined to pay these new charges, they returned my item—despite no request on my part to do so—and without fulfilling the service I had paid for. While they refunded the signing fee, they refused to cover the shipping costs I incurred to send the item to them, even though the breakdown in the agreement was entirely on their end.

Worse, my efforts to communicate the issue were met with generic, dismissive responses that failed to address my concerns.

This experience reflects poorly on SWAU’s professionalism and accountability. I would strongly encourage others to proceed with caution before doing business with them.

Excellent first time auction experience. Constant communication throughout with bidding and auction completion. Received merchandise quickly, and well packaged.
My only complaint would be that there was a tiny crease in one of the photo's corners that may have occurred during packaging or shipping. Not earth shattering since it can be covered when matted and framed. Looking forward to my next experience with SWAU!

Aaron Paul item was signed perfectly in the exact spot I indicated. Very pleased

Placed a pre order for the Bryan Cranston send in. I’ve used them before for sending in, and they never disappoint. The product arrived perfectly safe, and I never have to worry if it’s going to show up or not. One of my favorite companies to use!

Best in the business! My collection would be next to nothing if it weren't for SWAU!

I ordered a Bryan Cranston autograph. SWAU was great to deal with from the start. They received my Funko. Followed my instructions and sent it back to be in excellent shape with a super-fast delivery. I couldn't be happier.

These guys are legit and one of few companies you can trust with your items and to send you items you've ordered and paid for.

For my pre-order Finn autograph, I got everything that I expected, and SWAU followed all my instructions to an amazing level. I am extremely satisfied with this autograph. I chose the picture, the ink color and the autograph and photo turned out beautiful.

Amazing service that exceeded my expectations! At first I was skeptical as this was my first “send-in signing” and had my concerns. I went ahead and placed the order yet realized I had done it incorrectly, I reached out to SWAU to ask if there was anything that could be done to resolve the problem and the customer service team responded promptly and helped me through the process to which I was very pleased! All of which was done within a few hours of reaching out 10/10 customer service! The details on SWAU to help with how to ship, what to send etc is also a very helpful resource that everyone should know about as this is what helped my item come back EXACTLY AS I SENT IN! The final result is absolutely astounding and can be seen it was treated with professionalism and respect while in their hands which helped preserve condtion! I will forever cherish in my collection as this was a very special signing to me and for that I would RECOMMEND SWAU over and over to anyone having second thoughts don’t hesitate you won’t be disappointed! 10/10 ALL AROUND I could not be happier, thankyou again to everyone at the Swau team.

I have had only positive experiences with SWAU so far. All orders come with reference numbers and I receive multiple e-mails for confirmation, item received (for send-ins), dispatch, tracking and delivery which I appreciate for valuable items (autographed collectables). Their private signings have expanded over the years to offer many big names which you don't find elsewhere. I like that they also have an auction to allow people to sell their collectables. If you are looking to get a collectable signed or purchase an autographed collectable I would recommend SWAU.

I love SWAU. I sent an item in to get signed and got it back exactly how I wanted it. I even changed the color I wanted used to sign my Funko Pop but forgot to email them, so I put it on a sticky note and they made sure I got what I wanted. I highly recommend them and have already ordered another autograph from them.

Just purchased an auction item- fantastic quality and super fast delivery!