Really impressive service from Switchboard Free. The system is easy to use and find your way around. If there is anything you are unsure of please use the live chat function. I'd like to specifically... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The Sales team went above and beyond to ensure that we had the UK area code that we needed to match our address. The sign up was easy to do and the line was active immediately after payment and downl... Toon meer
Having been a customer of switchboard free for many years (9+) if not more. when we relocated our businesses the Customer services team have always gone the extra mile to provide us with a local are... Toon meer
Bedrijf heeft geantwoord
Great company been using for 4 years now for both our business and never had any complaints. It's very effective as most of the times when we travel the lines are redirected to our mobile phon... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
SwitchboardFREE is one of the largest providers of business phone numbers and VoIP systems in the UK, helping over 95,000 customers access low-cost, professional business phone systems while ensuring they never miss a call. It offers a dedicated UK support team, no long-term contract with just a 90-day initial term, and the flexibility to cancel anytime with only a 30-day notice period. Customers benefit from excellent UK customer service and an easy cancellation process—simply provide 30 days’ notice, clear any outstanding bills, and confirm security details, and that’s it!
Contactgegevens
Sea Lake Road, Lowestoft, Suffolk, , NR32 3LQ, Lowestoft, Verenigd Koninkrijk
- 02031891213
- support@switchboardfree.co.uk
- switchboardfree.co.uk
4,2
Goed
468 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 23% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Antwoord van SwitchboardFREE VoIP Phone Systems
Thank you for your review, Chris, We’re delighted to hear you found our service fast and efficient.
If you ever need anything, we’re always here to help.
Best wishes,
The SwitchboardFREE team
Not the best experience
Not the best experience, it took nearly a week to get support to set up the voip phone, it was then auto configured to charge for basic services without making it clear they were chargeable take care using this company as there not that customer focused
1 januari 2026
Top quality product and support
Professional, efficient, available support with a superb product at the right price. Recommended!
9 januari 2026
Review zonder uitnodiging
Laura was so helpful
Laura made my experience great - with ideas of how to solve my problem when things were not as straight forward as we thought
9 januari 2026
Review zonder uitnodiging
Blocked my account without reason.
28 december 2025
Easy to set up
The Sales team went above and beyond to ensure that we had the UK area code that we needed to match our address. The sign up was easy to do and the line was active immediately after payment and download of the desktop and mobile app was completed. There was a glitch a few days later with connectivity which was resolved with a reset our end.
4 december 2025
Great customer support
Zoe was very helpful in setting up my account. I was having technical issues but she was fantastically knowledgeable and supportive in rectifying the issues.
Highly recommend SeitchboardFree for those wanting a great virtual landline, with great customer support.
16 december 2025
Review zonder uitnodiging
OH MY GOTA DEBT LEtTER FROM SOME -ZOE…
OH MY GOTA DEBT LEtTER FROM SOME -ZOE KING. ESCALATIONS TEAM ETC YOU CAN IMAGINE. EFFING AVOID. NUFF SAID.
27 november 2025
Review zonder uitnodiging
Katie made is simple and easy
Katie made is simple and easy, very friendly and problem solved in minutes! Thank you
27 november 2025
Review zonder uitnodiging
EXCELLENT SERVICE 5*
Absolutely amazing service from switchbaordFree. In particular I would highlight Adam who was extremely helpful and talked us through all the options and setup. Can't recommend highly enough!
14 november 2025
Review zonder uitnodiging
Extremely helpful
Extremely helpful, a brilliant service and amazing communication.
21 november 2025
Review zonder uitnodiging
Zoe from Switchboard was incredibly…
Zoe from Switchboard was incredibly quick and efficient in setting up my phone lines exactly the way I needed them. She also handled the personal prompts seamlessly. Having the softphones and app has been extremely useful — it makes the business feel more streamlined, organised, and professional. Highly recommend!
20 november 2025
Review zonder uitnodiging
Very Pleased For Over A Decade
Have used them to supply our trading phone number since 2014 - being able to divert calls and open/close the lines has been phenomenally useful.
Rarely - if ever - have we had any issues and when necessary support has been quick and the staff proactive.
19 november 2025
Review zonder uitnodiging
AMAZING customer service!
Katie could not have been more helpful. Incredible customer service - super friendly, polite, clear and efficient. Thank you!
18 november 2025
Review zonder uitnodiging
Above expectations
I did not think I would get such a good service for the price I am paying. Really good!
14 november 2025
Review zonder uitnodiging
Needed a handset reconnecting to the…
Needed a handset reconnecting to the SwitchboardFREE VoIP service, contacted them to request the info needed. They provided the info but wouldn’t work on auto provision.
Zoe the proceeded to connect in to my network via AnyDesk and resolved the issue within about 30 minutes.
Thanks again for the excellent service.
14 november 2025
Review zonder uitnodiging
The Customer service is great
The Customer service is great, extremely quick to respond and carry out any amendments, Abbey has been an amazing help. Im really happy with the service and products.
13 november 2025
Review zonder uitnodiging
Laura couldn't have been more polite…
Laura couldn't have been more polite and helpful. Five star customer service.
11 november 2025
Review zonder uitnodiging
So Easy and great value
So Easy to use and great value for money
Easy to get up and running and easy to use.
30 oktober 2025
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