I’ve made two orders from Swoon London. The quality of the product is fantastic and far exceeded my expectations. Delivery is prompt. On my second order, Royal Mail lost the parcel and were extremely... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Excellent wee company. Bag is beautifully made, delivery was quick & there was a handwritten note from the owners thanking me for my purchase. Bag was bought as a gift but I’ll be shopping for me ne... Toon meer
Bedrijf heeft geantwoord
The quality of my new Stratford bag is superb, design is very trendy and the two free woven bag straps of my choice are a bonus, three different looks. So very happy with my new leather bag
Bedrijf heeft geantwoord
Another lovely bag from Swoon. This is bag number five for me and I haven't been disappointed. I love these bags as they are high quality leather and so practical with great storage for everything I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Handtassenwinkel
- Tassenwinkel
- Koffer- en tassenwinkel
- Winkel in modeaccessoires
- Lederwarenwinkel
- Reisartikelenwinkel
Geschreven door het bedrijf
Swoon London is a modern fine leather handbag brand. With style, practicality and quality is at it's core. We began small, keeping our core products limited. We have grown a lot since, but we still insist on having a small (but perfectly formed) collection of styles and colours for our customers to 'Swoon' over and enjoy! The owners of Swoon are two people who are polar opposites! Together, they create magic! This totally embodies what the brand is all about! Swoon London was launched whilst enjoying the calm tranquility of the River Dart on the south coast of England. Anna enjoys owning designer handbags, but whilst jumping on and off boats, a beautiful, functional, affordable handbag was really needed! Something that can travel anywhere with her, and always look fabulous, without the price tag of the high end designer bags! Anna believes a bag should work with you, in any given setting - thus the addition of the interchangeable straps! The straps change with your outfit, your style, even your mood! Anna has spent over 20 years working within luxury fashion. Brand, style, and customer service are part of her DNA! Jules's background is the Automotive industries. Jules loves the detail, and is always looking for ways to improve the customer experience for our customers! Our aim is to provide our customers with beautiful, personalised leather bags and accessories that are stylish, affordable, versatile and practical.
Contactgegevens
Denmark House 143 High Street, Chalfont St. Peter, SL9 9QL, Gerrards Cross, Verenigd Koninkrijk
- hello@swoonlondon.com
- swoonlondon.com
4,8
Uitstekend
360 reviews
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Antwoord van Swoon London
Thank you for your wonderful review Franca! We’re so pleased you’re delighted with the quality of your strap and that your delivery was so quick. We hope to welcome you back to Swoon London soon!
This is my first time buying a bag from…
This is my first time buying a bag from Swoon. I am very impressed by the quality of the leather and the excellent craftsmanship. Although I had a small issue with the bag, it was resolved quickly by their outstanding customer service. I highly recommend this company.
5 augustus 2025
Antwoord van Swoon London
Thank you so much, Sujata, for your wonderful review and for choosing Swoon London for your very first bag. We’re delighted to hear how much you love the leather and craftsmanship, and we’re so pleased we could resolve things quickly for you. Providing beautiful bags and exceptional service is always our goal, and your kind words mean the world to us. We truly appreciate your recommendation and look forward to welcoming you back again soon! 💛
Great quality excellent price.
6 augustus 2025
Antwoord van Swoon London
Thank you so much, Paula, for your kind words and for taking the time to leave us a 5-star review! ✨ We’re delighted you’re enjoying the quality of our bags and straps, and that you feel they offer great value too. Your support means the world to us and keeps our small business shining. 💛
Crossbody Handbag
Speedy delivery of well packaged product.
Handbags are absolutely great, I purchased 2 of the larger size. Second one a couple of days after the first one.
Quality and value is definitely 5 star.
Able to choose two additional straps which are both really lovely.
I won't hesitate to purchase again in the future.
4 augustus 2025
Antwoord van Swoon London
Thank you for your fantastic review, Sue! We’re so pleased you’re happy with your Downton XL bags and the extra straps. We look forward to welcoming you back to Swoon London again soon!
Stunning bags - great price
Absolutely delighted with the 2 bags I received, which arrived super quickly. The bags are beautiful and the 3 different straps just totally change the bag up from casual to dressy.
I think I’m going to end up with a nice collection of swoon bags there is nothing not to like.
19 juli 2025
Antwoord van Swoon London
Thank you so much for your fantastic review, Jennifer! We’re thrilled to hear you’re delighted with your new Swoon bags — you chose some absolute classics. We can’t wait to welcome you back to Swoon London and help grow your collection!
The experience of two purchases
I have purchased from this company on two separate occasions and both times I have had a great experience. The website is easy to use and the only criticism I would have is that the colours in the photos vary from image to image, making the choice a bit more tricky. I did contact the company regarding a particular colour and I had a quick response including g some fresh images - very helpful. The bags and straps arrived extremely quickly, within 2 days on each occasion. The quality of the products was fab. I will definitely be going back for more!
17 juli 2025
Antwoord van Swoon London
Thank you so much for your fantastic review, Lemonie! We’re delighted to hear you’ve enjoyed your experience with us and really appreciate you mentioning the colour images — it’s something we’re working on improving. So pleased you’re happy with your bags and straps, and we look forward to welcoming you back to Swoon London again soon!
Antwoord van Swoon London
Thank you so much for your fantastic review, Corinne! We’re delighted to hear you’re happy with your dark navy Downton. We hope to welcome you back to Swoon London again soon!
Antwoord van Swoon London
Thank you so much for your fantastic review, Emma! We’re thrilled to hear you love your new Downton XL and really hope to welcome you back to Swoon London again soon! 🥰
Excellent company and service
Excellent company and service, order arrived within two days beautiful packaged with a personal note.
This is my third bag from Swoon the quality is excellent and the leather is gorgeous with a great choice of straps.
Highly recommend this company. Thank you Jules.
18 juni 2025
Antwoord van Swoon London
Hi Valerie,
Thank you so much for your fantastic review! We're thrilled to hear you're loving your new Downton Denim bag and straps. It means the world to us that this is your third Swoon bag – your support truly means everything.
We can’t wait to welcome you back again soon!
Warmest wishes,
Jules x
Lovely handbag and fast delivery.
7 juni 2025
Antwoord van Swoon London
Thank you so much for your fantastic review, Eleanor!
We're thrilled to hear you're happy with your Downton XL in Midnight Black, and we hope to welcome you back to Swoon London again soon.
This site is easy to use
This site is easy to use, the straps arrived quickly are, just what I wanted and a great length. Very pleased with the experience, will shop again with this company.
2 juni 2025
Antwoord van Swoon London
Thank you so much for your lovely review, Maddi! We're thrilled to hear you're happy with your Metallic Stripe bag straps and that they arrived quickly. It means a lot to know you had a great experience — we can't wait to welcome you back again soon!
Just what I wanted
Great, generously-sized, leather bag, supplied with straps & cute accessories. I have the Stratford XL in 2 colours now.
4 mei 2025
Antwoord van Swoon London
Thank you so much for your fantastic review, H! We’re thrilled to hear how much you’re loving your Stratford XL — and in two colours! Bronzed Tan is such a beautiful choice, and we’re so glad it’s proving both stylish and practical. We can’t wait to welcome you back to Swoon London again soon!
Lovely handbag , just the right size for a book , phone , iPad etc
Lovely handbag , Ji,,
27 april 2025
Antwoord van Swoon London
Thank you so much for your lovely review, Anne — and for ordering from Swoon London again! We're thrilled to hear you're enjoying your Big Navy Bag Set and that it's the perfect size for your essentials. We can’t wait to welcome you back again soon!
Good will lacking …
Bag bought to use front pocket for phone. Size not specified and was too small for use. Not able to exchange because of customization.
5 april 2025
Antwoord van Swoon London
Hi Charmian,
Thank you for your feedback, and I’m so sorry to hear you were disappointed with your experience.
We do our best to ensure all product details—including dimensions and design features like the front pocket—are clearly shown on the product page through both written descriptions and multiple images. That said, I completely understand your frustration if the bag didn’t meet your expectations once it arrived.
As the bag was personalised with initials, we weren’t able to accept a return in line with our policy on customised items, which is outlined on our website. However, we did offer a personalised discount for any future order as a gesture of goodwill, as we always want to help where we can.
We genuinely value all feedback and are always looking at ways to improve both our service and clarity for future customers.
Warmest wishes,
Jules
Swoon London
Such a cute versatile bag.
Fabulous bag, I have the XL in black and lovely the design. I wanted a lighter coloured one for summer, but this would work all year round. The colour is gorgeous and will go with everything. It’s spacious for a small bag. The pockets are useful too.
Another great quality bag to add to my collection. With two new designs of straps to add to my existing ones, allowing me to create so many combinations, I’m sure to be able to match to whatever outfit I’m wearing.
Next on the list is a tan bag from my favourite bag store - Swoon.
5 april 2025
Antwoord van Swoon London
Thank you so much for your fabulous review, Jane! We're thrilled to hear how much you're loving your black Downton XL and that the lighter colour has turned out to be so versatile too. It’s wonderful to know the pockets and strap options are helping you mix and match effortlessly — exactly what we hoped for! We can’t wait to help you find that perfect tan bag when the time comes. Thanks for being such a loyal part of the Swoon family!
Lovely selection of bag styles
Lovely selection of bag styles, colours and co-ordinating straps. Easy to use website, quick delivery and bag and straps are well packaged. Will definitely be ordering again!!!
30 maart 2025
Antwoord van Swoon London
Thank you so much for your lovely review, Tamika! We’re so happy to hear you loved the selection and that your Lines & Arrows Bag Set arrived beautifully packaged. It’s such a fab choice! We can't wait to welcome you back to Swoon London again soon 💫
Perfect navy crossbody ❤️
Been looking for a navy crossbody for a while and came across Swoon London what a find with great strap options a good size of bag too and the ordering was easy and it came extremely quick can’t fault anything will definitely recommend and I will be ordering more
30 maart 2025
Antwoord van Swoon London
Thank you so much for your fantastic review! We're thrilled you found the perfect navy crossbody — and that the Lines & Arrows Bag Set ticked all the boxes. It really is a great choice! We’re so pleased to hear everything from ordering to delivery went smoothly. Can’t wait to welcome you back to Swoon London again soon 💙
Happy customer
Lovely bag and straps and great price as in the current sale .
Quick delivery too .
Overall very happy with my purchase .
2 april 2025
Antwoord van Swoon London
Thank you so much for your fantastic review, Susan!
We're thrilled to hear you're loving your Lines and Arrows Bag Set and that everything from the price to delivery met your expectations. We hope to welcome you back to Swoon London again soon!
RECOMMENDED!!!
Well made and great selection of colours.
Easy to navigate website and ordering very easy. Would recommend 👌
1 april 2025
Antwoord van Swoon London
Thank you so much for your lovely review, Maria!
We're thrilled to hear you're loving your Calma Stone Stratford XL – and you picked such gorgeous straps too!
We really appreciate your kind words and hope to welcome you back to Swoon London again soon.
Antwoord van Swoon London
Hi Samantha,
Thank you so much for your lovely review! We're thrilled to hear you’re happy with your bag and the service you received. Your kind words mean a lot to us 💛
If you ever need anything or have any questions in the future, we're always here to help.
Warm wishes,
The Swoon London Team x
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