I’ve made two orders from Swoon London. The quality of the product is fantastic and far exceeded my expectations. Delivery is prompt. On my second order, Royal Mail lost the parcel and were extremely... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Excellent wee company. Bag is beautifully made, delivery was quick & there was a handwritten note from the owners thanking me for my purchase. Bag was bought as a gift but I’ll be shopping for me ne... Toon meer
Bedrijf heeft geantwoord
The quality of my new Stratford bag is superb, design is very trendy and the two free woven bag straps of my choice are a bonus, three different looks. So very happy with my new leather bag
Bedrijf heeft geantwoord
Another lovely bag from Swoon. This is bag number five for me and I haven't been disappointed. I love these bags as they are high quality leather and so practical with great storage for everything I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Handtassenwinkel
- Tassenwinkel
- Koffer- en tassenwinkel
- Winkel in modeaccessoires
- Lederwarenwinkel
- Reisartikelenwinkel
Geschreven door het bedrijf
Swoon London is a modern fine leather handbag brand. With style, practicality and quality is at it's core. We began small, keeping our core products limited. We have grown a lot since, but we still insist on having a small (but perfectly formed) collection of styles and colours for our customers to 'Swoon' over and enjoy! The owners of Swoon are two people who are polar opposites! Together, they create magic! This totally embodies what the brand is all about! Swoon London was launched whilst enjoying the calm tranquility of the River Dart on the south coast of England. Anna enjoys owning designer handbags, but whilst jumping on and off boats, a beautiful, functional, affordable handbag was really needed! Something that can travel anywhere with her, and always look fabulous, without the price tag of the high end designer bags! Anna believes a bag should work with you, in any given setting - thus the addition of the interchangeable straps! The straps change with your outfit, your style, even your mood! Anna has spent over 20 years working within luxury fashion. Brand, style, and customer service are part of her DNA! Jules's background is the Automotive industries. Jules loves the detail, and is always looking for ways to improve the customer experience for our customers! Our aim is to provide our customers with beautiful, personalised leather bags and accessories that are stylish, affordable, versatile and practical.
Contactgegevens
Denmark House 143 High Street, Chalfont St. Peter, SL9 9QL, Gerrards Cross, Verenigd Koninkrijk
- hello@swoonlondon.com
- swoonlondon.com
4,8
Uitstekend
360 reviews
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Lovely bag love it !quick delivery…
Lovely bag love it !quick delivery loved the personalised card
23 maart 2025
Antwoord van Swoon London
Thank you for your fantastic review, Jennefer! We’re so pleased you love your Work To Weekend Bag Set. We hope to welcome you back to Swoon London again soon!
Happy days again x
I love my new bag strap it goes absolutely perfect with bag I ordered to go with it
Thanks again swoon london x
18 maart 2025
Antwoord van Swoon London
Hi Karen,
Thank you so much for your kind words and for your continued support! We're thrilled to hear that your new bag strap is a perfect match for your bag. 💛
Happy days indeed! If you ever need anything else or want to try out more styles, we’re always here to help.
Thanks again for being such a wonderful part of the Swoon London family!
Kindest regards,
Jules
Swoon London
Antwoord van Swoon London
Thank you for your fantastic review, Rebecca! 😊 We're so glad your order arrived quickly in New Zealand. We hope you love your new bag straps and look forward to welcoming you back to Swoon London soon!
Excellent service
It is a lovely bag and well made I am delighted with it and it came in the post just two days after I ordered it.
18 februari 2025
Antwoord van Swoon London
Thank you for your fantastic review, Jackie! We are so pleased you’re happy with The Countryside Bag Set—it’s such a classic choice. We hope to welcome you back to Swoon London soon!
Quick delivery
11 februari 2025
Antwoord van Swoon London
Thank you for your fantastic review, Juls! We're so pleased to hear your order arrived quickly. We hope you're loving your new Midnight Black Stratford – great strap choices! Looking forward to welcoming you back to Swoon London soon. ✨
Everything with my purchase went well
Everything with my purchase went well - from start to finish. Once more very pleased with my purchases.😀
11 februari 2025
Antwoord van Swoon London
Thank you for your fantastic review, Margaret, and for choosing Swoon London again! We're so pleased you're happy with your Dark Navy Downton, and we thought your personalisation choice looked wonderful. We can’t wait to welcome you back again soon!
Fantastic and quick delivery bag is…
Fantastic and quick delivery bag is beautiful would really love it in white
10 februari 2025
Antwoord van Swoon London
Thank you for your fantastic review! We’re so pleased you love your Midnight Black Downton. Great news—we have the Downton available in Off White! We’d love to welcome you back to Swoon London soon to add to your collection.
The bag is good quality the straps are…
The bag is good quality the straps are lovely
2 februari 2025
Antwoord van Swoon London
Thank you for your fantastic review, Vet! We're so pleased you're happy with your Midnight Black Downton—you chose some gorgeous extra straps. We hope to welcome you back to Swoon London soon!
Beautiful straps
I bought handbag straps that were simply beautiful. I'm planning to buy a handbag or two to match my straps.
2 februari 2025
Antwoord van Swoon London
Thank you for your fantastic review, Hilda! We're so pleased you love your bag straps—you picked a beautiful selection. We can’t wait to help you find the perfect handbag to match. Hope to welcome you back to Swoon London soon!
Amazing Customer Service
I recently purchased a bag from Swoon. I'm so delighted with it but had one very minor issue.
I emailed last evening and early this morning had a reply from the lovely Jules.
All dealt with promptly and graciously. Thank you Swoon and thank you Jules
8 januari 2025
Review zonder uitnodiging
Antwoord van Swoon London
Thank you so much for your wonderful review, Jill! We’re thrilled to hear how much you love your Stratford XL bag, and I’m so glad we could resolve the issue for you quickly. Your kind words mean the world to us, and we can’t wait to welcome you back to Swoon London in the future. Thank you again!
Lovely bags
Lovely bags. Simple cut lines, gorgeous leather and each bag arrives pristine condition. No dents, nicks or misshaped edges. And the customer service is next level. Even after I emailed them about returning, they were so sweet and friendly. Getting emails by Jules and having a personal chat just made me appreciate the brand even more. I just wish they had a little more colour and design variety. I would definitely purchase more if they did.
1 november 2024
Review zonder uitnodiging
Antwoord van Swoon London
Thank you so much for your fantastic review, Kate! We're thrilled to hear you love the quality of our bags and our customer service – it means the world to us. We're always working to expand our range, so your feedback about colour and design variety is incredibly valuable. Keep an eye on our new collections – we hope to have something you'll love! We can't wait to welcome you back to Swoon London soon.
A lovely little bag
A lovely little bag, great quality. Nice personal touch in the parcel when it arrived. Using my first name to thank me for my custom. Very pleased.
28 november 2024
Antwoord van Swoon London
Thank you so much for your kind words, Tracey! We're thrilled to hear you love your Harlan bag and appreciated the personal touch in your parcel—it means the world to us. We hope it brings you lots of joy and would love to welcome you back to Swoon London again soon!
The bag was dispatched very quickly and…
The bag was dispatched very quickly and it is exactly what I wanted.
3 december 2024
Antwoord van Swoon London
Thank you so much for your wonderful review, Roselyn! We’re thrilled to hear your Downton XL bag is exactly what you wanted and that it arrived so quickly. We look forward to welcoming you back to Swoon London in the future!
Antwoord van Swoon London
Thank you for your fantastic review, Mark! We’re so glad you appreciate the clean design of our Stratford bag. We look forward to welcoming you back to Swoon London soon!
Good service.
I ordered a nice bag, as a present and it was dispatched quickly. It arrived in good time and well packaged. I can't comment on the bag until it has been opened. I am sure it will be appreciated.
2 december 2024
Antwoord van Swoon London
Thank you for your fantastic review, Frank! We’re delighted to hear you’re happy with our service and are sure your chosen bag will make a wonderful gift. We look forward to welcoming you back to Swoon London soon!
Gorgeous Bags
These bags are amazing! Beautiful leather, and look so pretty with the interchangeable straps. The 2 bags i ordered are for gifts, however, I am definitely going to order another for myself. They arrived quickly, well packaged and in a protective dust bag with drawstring. 5 🌟
2 december 2024
Antwoord van Swoon London
Thank you so much for your fantastic review, Wendy! We’re thrilled to hear you’re happy with your purchases, and we’re sure your choices will make wonderful gifts. We can’t wait to welcome you back to Swoon London when it’s time to treat yourself!
Antwoord van Swoon London
Thank you so much for your fantastic review, Anna! We’re delighted that you’re happy with the quality of your Downton bag and thrilled to hear you’d recommend us. We look forward to welcoming you back to Swoon London soon!
First class in every way!
Very fast delivery of a beautiful, quality item, thoughtfully wrapped and presented. Personal 'thank you' including my name attached and personal feedback online after being delighted with my purchase. I love this bag and have already purchased one as a gift as well as one for myself. Happy customer ☺️. Well done Swoon!
21 november 2024
Antwoord van Swoon London
Thank you so much for your wonderful review, Janice, and for choosing Swoon London again! We’re thrilled to hear you love your bag and that our personal touches made a difference. You truly made a fantastic choice, and we’re so glad we could be part of your gifting journey too. We look forward to welcoming you back to Swoon London soon!
Wow - Fantastic Quality and Service
Wow, what fantastic service from Swoon London. My order is for a gift and arrived so quickly, beautifully wrapped and presented. The quality is as special as the Swoon Downton XL. Thank you Swoon for making my buying experience a genuine pleasure !
25 november 2024
Antwoord van Swoon London
Thank you so much for your wonderful review! We’re delighted to hear that your order arrived beautifully wrapped and ready for gifting. What a thoughtful present— we hope the recipient loves their new Swoon bag as much as we loved creating it for you! We can’t wait to welcome you back to Swoon London soon.
Antwoord van Swoon London
Thank you so much for your fantastic review, Amanda, and for choosing Swoon London again! We’re thrilled you love the Black & Tan Herringbone Bag Strap—it’s such a timeless addition to your collection!
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