I've been looking at some G-Shock Mudmaster watches for a while but was mainly waiting for a sale before buying. They were still listed at full price on the G-Shock website, did some searching online... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Never received my order although charged After texting with James, who apologized, I cancelled the order and will be refunded. My item was part of a birthday gift. Sometimes things fall through... Toon meer
Bedrijf heeft geantwoord
At first I had a hard time contacting customer service. It would be nice if there was a contact phone number to actually speak to a representative. I was able to contact them via email. After a... Toon meer
Bedrijf heeft geantwoord
This was a great experience. The product was exactly what I have been looking for and at a super low price. I can't wait to receive this purchase. The order process was simple and smooth. Plenty o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tactical Surplus USA is a family-run business providing the best deals on ammo, firearm parts, and outdoors gear. We carry over 100k products and 200 brands, and typically ship within 1-2 business days from one of our strategic warehouses in Florida, Texas or North Carolina. Our customers are our priority, so we will always go above & beyond to make sure every customer has a positive experience shopping with us. We sincerely appreciate you choosing to support our small, family-run business.
Contactgegevens
Verenigde Staten
- tacticalsurplususa.com
4,1
Goed
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 55% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Tactical Surplus USA
Thank you so much for sharing your positive experience!
Placed an order on Thursday October…
Placed an order on Thursday October 1st, it has now been 3 business days since my order and still no tracking number. Website says ships within 1-2 business days
1 oktober 2026
Antwoord van Tactical Surplus USA
I apologize for this experience you had. We have been in touch over email regarding the shipping delays on your order, and we are working to get it out to you as soon as possible.
I wasn’t given a clear timeframe on…
I wasn’t given a clear timeframe on when to expect the item. Ships in 1 to 2 days. With a 12.99 standard shipping I would think I would receive the product in 1 to 2 days
6 oktober 2026
Antwoord van Tactical Surplus USA
I apologize for this experience you had. Please email our customer support team at admin@tacticalsurplususa.com and we will make it right by you.
Great prices and fast delivery.
28 september 2026
Antwoord van Tactical Surplus USA
Thank you so much for the kind words and for shopping with us!
Still waiting for my order to ship
Still waiting for my order to ship. I emailed and received zero response regarding my order. Now I received a message from Trustpilot, asking for feedback…so here it is.
30 september 2026
Antwoord van Tactical Surplus USA
I apologize for this experience you had. We have received your emails about your order and cancellation request, and our team will follow up with you directly to make it right.
I ordered a stabilizing brace on…
I ordered a stabilizing brace on 10-03-26 did not receive any kind of order conformation anything of that kind,I waited till 10-05-26 if anything on my order and nothing i wrote to them and they said it was delivered 10-03-26,they gave me a tracking number and i checked it out and it whatever it was delivered to dennison,texas im in idaho,still waiting on a response, will contact consumer affairs if needed
6 oktober 2026
Review zonder uitnodiging
Antwoord van Tactical Surplus USA
I apologize for this experience you had. We received your message about the tracking number and are looking into it now, and we will follow up with you by email with the correct tracking information.
I received a survey and have not…
I received a survey and have not received my order. Please check on my order
29 september 2026
Antwoord van Tactical Surplus USA
I apologize for this experience you had. Please email our customer support team at admin@tacticalsurplususa.com and we will make it right by you.
Easy shopping and check out
5 oktober 2026
Antwoord van Tactical Surplus USA
Thank you so much for sharing your positive experience!
Damn I knew it was a scam
30 september 2026
Review zonder uitnodiging
Antwoord van Tactical Surplus USA
I apologize for this experience you had. Please email our customer support team at admin@tacticalsurplususa.com and we will make it right by you.
Antwoord van Tactical Surplus USA
Thank you so much for the kind review! We're glad you found a great price on the part you needed.
Order was placed a week ago
Order was placed a week ago. Still no shipping confirmation.
26 september 2026
Antwoord van Tactical Surplus USA
I apologize for this experience you had. We have received your cancellation request over email and our team is taking care of it for you.
Antwoord van Tactical Surplus USA
Thank you so much for sharing your positive experience!
I still have not received my order and…
I still have not received my order and its been 3 weeks. So the part about fast shipping is totally untrue. I have from my bank statement where almost $50 was deducted for a quick loader yet it never has came.
18 september 2026
Antwoord van Tactical Surplus USA
I apologize for this experience you had. We received your message about your order not arriving, and our team is looking into it. You can also reach our customer support team at admin@tacticalsurplususa.com and we will make it right by you.
Scammed took my money and failed to…
Scammed took my money and failed to ship my purchase.
29 september 2026
Antwoord van Tactical Surplus USA
I apologize for this experience you had. We have been in touch over email and understand that your order was affected by shipping delays. Please reach out to us if you still need assistance.
They have very competitive prices
They have very competitive prices. Check for yourself and I'm sure you will agree.
Also, from what I can tell they stock what they are selling. Some places will have products listed for sale but they don't actually have it in stock. Many places do not stock the items they are selling. Whenever something they are selling is paid for it's at that point they have to get the item from a separate company. Then it will be shipped to you. This means you end up waiting longer for your goods to arrive.
27 september 2026
Antwoord van Tactical Surplus USA
Thank you for the kind words, we appreciate your business!
Shipping is very slow.
25 september 2026
Antwoord van Tactical Surplus USA
I apologize for this experience you had. Please email our customer support team at admin@tacticalsurplususa.com and we will make it right by you.
Slow to answer emails
I’ve been looking for the gold Lantac dragon muzzle break and tactical surplus is the only one that would ship to my address. I will definitely be purchasing more items from here
Edit: I am changing my rating because I've been waiting for a reply for 4 days now on an issue I have with my order. Please reply to the emails I’ve sent. Thank you
1 oktober 2026
Antwoord van Tactical Surplus USA
Thank you so much for sharing your positive experience!
Antwoord van Tactical Surplus USA
Thanks for the kind review — we appreciate you!
Good prices, good service!
After failing to ship part of my order, I emailed them and got a quick response with an apology and a promise to get the lagging package out ASAP. It arrived two days later.
We all make mistakes-- kudos on having the character to make it right!
24 september 2026
Antwoord van Tactical Surplus USA
Thank you so much for sharing your positive experience!
Easy to use ,thx
1 oktober 2026
Antwoord van Tactical Surplus USA
Thanks so much for the kind review — we appreciate you!
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