I've been looking at some G-Shock Mudmaster watches for a while but was mainly waiting for a sale before buying. They were still listed at full price on the G-Shock website, did some searching online... Toon meer
Bedrijf heeft geantwoord
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Never received my order although charged After texting with James, who apologized, I cancelled the order and will be refunded. My item was part of a birthday gift. Sometimes things fall through... Toon meer
Bedrijf heeft geantwoord
At first I had a hard time contacting customer service. It would be nice if there was a contact phone number to actually speak to a representative. I was able to contact them via email. After a... Toon meer
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This was a great experience. The product was exactly what I have been looking for and at a super low price. I can't wait to receive this purchase. The order process was simple and smooth. Plenty o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tactical Surplus USA is a family-run business providing the best deals on ammo, firearm parts, and outdoors gear. We carry over 100k products and 200 brands, and typically ship within 1-2 business days from one of our strategic warehouses in Florida, Texas or North Carolina. Our customers are our priority, so we will always go above & beyond to make sure every customer has a positive experience shopping with us. We sincerely appreciate you choosing to support our small, family-run business.
Contactgegevens
Verenigde Staten
- tacticalsurplususa.com
4,1
Goed
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 55% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Tactical Surplus USA
We really appreciate you taking the time to share your kind review!
Antwoord van Tactical Surplus USA
Thank you so much for sharing your positive experience!
Canceled my order twice without…
Canceled my order twice without explanation and did respond to email
10 september 2026
Antwoord van Tactical Surplus USA
I apologize for this experience you had. We received your email about order #178760 being canceled and we did not get back to you — please email our customer support team at admin@tacticalsurplususa.com and we will make it right by you.
Shipping terrible
Shipping terrible
Communication terrible
Tracking process through 3rd party app….terrible.
7 september 2026
Antwoord van Tactical Surplus USA
I apologize for this experience you had. We have been in touch over email about this order and sent tracking after it was picked up. We are sorry the tracking updates and communication have been so frustrating.
Fast shipping and very competitive …
Fast shipping and very competitive prices. Ive bought from this company a few times before and its always the same. They even shipped a watch in-between christmas and new years and it arrived on the 29th, 3 days after I ordered it.
8 september 2026
Antwoord van Tactical Surplus USA
Thank you so much for sharing your positive experience!
Antwoord van Tactical Surplus USA
I apologize for this experience you had. We received your message about order 178390 and the NAP hunting heads not arriving, and we want to make this right. Please email our customer support team at admin@tacticalsurplususa.com so we can follow up right away.
I have ordered firearms and ammunition…
I have ordered firearms and ammunition from this site. Normally it has been ok. My last order I ordered 124 gr and got 115 gr. I didn’t receive the refund for the difference. I just keep getting emails saying someone is looking into it. I just ordered 1000 115 gr and got an email asking for my FOID and DL. This is not the first time this has happened after already ordering ammunition many other times.
11 september 2026
Antwoord van Tactical Surplus USA
I apologize for this experience you had. We have been working order 178776 with our supplier on the required ID, and FedEx tracking 877099109421 is now available for the shipment. Please email admin@tacticalsurplususa.com if the ammunition still needs to be corrected or if you still need help with a refund.
Great product and fast shipping!
9 september 2026
Antwoord van Tactical Surplus USA
Thank you so much for sharing your positive experience!
Worst experience ever
Worst experience ever. Ordered a firearm on August 27 and still no idea as of Sept 10 were it's at. Hit my credit card right away but then no communication since they received my ffl dealer license. About ready to dispute the charge with my credit card co.
Also have an order # and an account but when I try to check it says I haven't placed an order yet.
Sent several emails reguarding my order and no response.
26 augustus 2026
Antwoord van Tactical Surplus USA
I apologize for this experience you had. We found a technical error had incorrectly marked your order as shipped while it was still unfulfilled, and we have put it through rush processing so it can go out as soon as possible. Please email admin@tacticalsurplususa.com if you need a further update.
I have been receiving numerous emails…
I have been receiving numerous emails on advertising but still haven’t received an email on my order being shipped from my purchase from 6 days ago
5 september 2026
Antwoord van Tactical Surplus USA
I apologize for this experience you had. We found your order was stuck in fulfillment, manually processed it, and it should ship soon with tracking once available. Please email admin@tacticalsurplususa.com if you need anything else.
I placed my order
I placed my order, money was with drawn from my bank account. When I go back to the website it says I never placed an order, and there’s no way to track it.
4 september 2026
Antwoord van Tactical Surplus USA
I apologize for this experience you had. We’re sorry that your payment was taken while the order was not recorded and you had no way to track it. Please email our customer support team at admin@tacticalsurplususa.com and we will make it right by you.
Great Items (UpLULA) Magazine Loader at…
Great Items (UpLULA) Magazine Loader at a Discounted Price.
9 september 2026
Antwoord van Tactical Surplus USA
Thank you so much for sharing your positive experience!
Antwoord van Tactical Surplus USA
We truly appreciate you taking the time to share your positive experience!
M-134 Minigun
Ordering process was easy and the M-134 minigun arrived on time as quoted. The gun is excellent and a lot of fun to blow through BB's!!
4 september 2026
Antwoord van Tactical Surplus USA
Thank you for your kind review and support!
Antwoord van Tactical Surplus USA
Thank you so much for sharing your positive experience!
A week without updates.
Placed my order and paid on Sept 1. Supposedly, what I bought was on stock.
It's Sept 8th and not an update.
We'll see how this goes.
1 september 2026
Antwoord van Tactical Surplus USA
I apologize for this experience you had. Please email our customer support team at admin@tacticalsurplususa.com and we will make it right by you.
Antwoord van Tactical Surplus USA
Thank you so much for sharing your positive experience!
I have not received any email about my…
I have not received any email about my order 8/26/2026 . 9/7/2026. What about two days processing !
26 augustus 2026
Antwoord van Tactical Surplus USA
I apologize for this experience you had. We have your order #177699 and are getting it fulfilled and shipped as soon as possible; tracking will follow once it ships.
Ordered and came in less than a week
Ordered and came in less than a week. Dont forget to peel the Gender color sticker off on the side of the box.
24 augustus 2026
Antwoord van Tactical Surplus USA
We really appreciate you taking the time to share your experience!
Easy ordering
6 september 2026
Antwoord van Tactical Surplus USA
Thank you so much for sharing your positive experience!
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