TagDeal Reviews 

This is a scam company!!!! I ordered a set of t-shirts that never arrived. Refused to give me a refund and would not send out a replacement item (of a lesser amount). When I challenged them they refused to assist and cut all communication.

DO NOT USE THIS COMPANY!!!!

The WORST ONLINE shopping experience EVER!!!!

6 WEEKS WAITING TIME, NO REPLY TO EMAILS, THE LONGEST REFUND PROCESS.

SAVE YOUR TIME AND MENTAL HEALTH. DO NOT WASTE ANOTHER MOMENT EVEN THINKING ABOUT SHOPPING FROM THIS ONLINE "STORE"

This company is terrible.
I ordered a Boss jumper beginning of November, they took payment, still not received, no reply to emails and no answer on the 'supposed' customer service number.
Basically a scam company.

I ordered and paid for an item and it never arrived. When I asked for a refund they said that their bank account was frozen. They offered an alternative product but this too never arrived. At the very least they are bordering on crooked and I strongly recommend that they are avoided.

The company is absolutely rubbish. Firstly, I ordered some Calvin klein white boxers. They sent me coloured boxers which I did not like. I returned the boxers for an exchange on the 17th of October 2024. Despite several emails and calls (my calls are NEVER answered), the company has failed to get back to me. I paid £4.98p postage for each pair of boxers I ordered and incurred additional costs of £6.19p to return the boxers. Thus far, I have heard nothing, no exchange and no refunds.
Secondly, there customers' dis-service is so ghastly. They pick and immediately cut the call. Who does that?
Overall dissatisfaction level is plus 5 on the continuum of measurement. I hope people STOP buying from this outlet irrespective of there offers.

This company is horrendous.
I made a purchase in august 24 which I never received. Despite 48 emails I still haven’t received the items and still no refund 4 months on. Avoid at all costs now in the hands of my bank.

I ordered items on 26/10/24 still not arrived. I emailed on three separate occasions and was told on 18/11/24 items would be despatched the following week. I cancelled order on 21/11/24 and Tagdeal confirmed their Finance Department would refund the payment. Today 29/11/24 I’ve been notified items have been despatched. I’ve now been advised to return items if they’re not suitable. Exercise caution, I received no updates on delivery or the reason for five week delays. If purchasing for Christmas take delivery times into consideration.Takes customer services a while to reply to emails and obviously they don’t adhere to what they indicate in their correspondence.

Do not use this company, I am fuming that I even needed to put 1 star because they are not worth that. Ordered a jumper in September was constantly delayed so cancelled still waiting for money back 2 months down the line. Shocking service they don't respond to emails. Gutted that companies can be like this with in times like they are

DO NOT SHOP FROM TAG DEAL..I brought 3 t-shirts from tagdeal . I didn't receive my order and then when I emailed them to get an update they said they don't have the colour I wanted . I asked for a re-fund and I haven't received anything it's been over 22 days .

This company sent me an item of clothing & it took a month to arrive!!

The item was sent back as no longer wanted & a full refund should have been actioned, I am now into month 3 waiting for monies to be paid back to my account

Ordered a Boss Jacket in early September. Its now 5th November and nothing. Please stay away. They don't reply to emails or messages. But yet still have the nerve to sent me offers through email every 2nd day. I Unsubscribed but they still send them. Please, please, please just stay away. Don't be as foolish as me. I should have did my homework before ordering. Can't believe this company still exists. They should be jailed

Also they use a bogus address. This a an address of a legit company in Dublin they are using on tagdeal.ie.

Office Address:
FF, FinTechPRO
Engineering House
Unit 79, Block 5 Western Parkway Business Park
Dublin 12
D12 NRY2
Republic of Ireland

Ordered stuff from this company then I was owed things to the value of £147 I asked when I would get refund but the haven't answered me for 2 months this has taken over a year I would stay well clear of this company as their customer relations are disgraceful every time I email I get no reply do not waste you're money either with this I truly regret ordering anything poor poor poor .

Scam! Stay away!

SCAM COMPANY!!!!
Having same issues where ordered T-shirt in June, was given bogus Yodel Direct reference tracking link, never delivered. Fake email updates from Tag Deal about Finance department will process refund… still waiting after 4 months. Not sure how this company is still trading as obviously they have stolen a lot of customers money.

AVOID THIS COMPANY AT ALL COSTS/ YOU HAVE BEEN WARNED.

I spent £125 around 12/9/2024 on clothing and my clothes never arrived. I have tirelessly since messaged the company to no avail. First they said delivery was 7-14 days / then 2 weeks / still no clothes. Chased again as they promised my order would come then they blamed delays on customs as they said they are based in Ireland. I don’t believe it for a minute. Chased again / more broken promises so I requested a refund 4 times / said they would refund my card and never did. I have had nothing but lies. It’s probably one loser cretin sat in his poky flat ripping people off - so I hope you read this and don’t make the mistake I made. Read reviews before you order / buy from reputable suppliers. I am reporting them ( for what it’s worth ) to Trading Standards & will leave as many damming reviews as I can for these halfwit scammers. Ok they have my money but one day they will get their comeuppance for that I am sure. Absolute muppets. I hope they get busted for their immoral scamming.

Ordered back in August and now in October there is no sight of my order. Their customer service is absolutely terrible, I keep being told my refund is ‘processing’ but it’s been 3 weeks and nothing. Absolute scam of a company, I just wish I’d read reviews before purchasing from them.

Still waiting for my order ( 6 weeks ! )
Worst company I’ve ever dealt with , not helped at all , asked for money back now . Please avoid Tagdeal there awful

Purchased a hugo boss watch 4 weeks ago and I'm still waiting for it to arrive. Customer service is shocking, slow responses or non at all. £4.99 delivery, you'd expect to receive the item pretty quick but no, still waiting. It was a birthday present too. Order still says processing on my account yet customer service told me it would be dispatched this week

Ordered hugo boss t shirts for my partner, requested a return as they were nit the correct size.

Returned as per there return policy, recorded delivery. Over 14 days later I am still awaiting a £40 return.

Really poor customer service
Avoid buying from this computer

Telephone number to contact the company does not work. Emails go unresponded to and I still do not have an order deliver update after 5 weeks.