tapGP Reviews 

366
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Appointment available the same day, the doctor was really helpful with an excellent manner. Very good value for money. I would certainly use this service again.

Beoordeeld met 5 van de 5 sterren

I recently used TapGP and was extremely impressed with the service. The platform was easy to use, efficient, and made accessing support straightforward and stress-free. The process was quick, the advi... Toon meer

Beoordeeld met 4 van de 5 sterren

My sons inhaler ran out and local surgery is a pita to get repeat prescription. Needed it as he was pretty bad but surgery being unhelpful. The Dr on this service was very thorough and friendly and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Woke up NY day, with a nasty unexpected earache, no other symptoms and a next day flight to NZ. Bit of a panic but tapGP were so good from booking appointment to getting a prescription. The consultati... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huisdokter
  2. Arts

Geschreven door het bedrijf

tapGP provides same-day online GP appointments from anywhere 7 days a week. All of our NHS-trained doctors are UK-based and are registered with the GMC. Our service is regulated by the CQC. Receive prescriptions, referrals and sick notes instantly.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

366 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(366)

46 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent service

Appointment available the same day, the doctor was really helpful with an excellent manner. Very good value for money. I would certainly use this service again.

3 juli 2026
Beoordeeld met 5 van de 5 sterren

Great experience

Great experience. Easy to arrange the appointment, and to access the appointment. Doctor was polite and listened to my symptoms, and I felt heard in the appointment and a treatment plan was arranged.

17 juni 2026
Beoordeeld met 5 van de 5 sterren

Efficient

Efficient and professional, they got back to you in a good time.

16 juni 2026
Beoordeeld met 5 van de 5 sterren

Simply excellent

Speedy, convenient and offering an excellent GP service. Quite the best medical experience I’ve had in a very long time. Polite, charming and listening doctor. Excellent in every way.

3 juni 2026
Beoordeeld met 5 van de 5 sterren

A great service 5*

I recently used TapGP and was extremely impressed with the service. The platform was easy to use, efficient, and made accessing support straightforward and stress-free. The process was quick, the advice was clear, and I felt listened to throughout. My prescription was sent to me via text which made the whole process so simple. It’s a fantastic example of how technology can make healthcare more accessible and convenient. I would highly recommend TapGP to anyone looking for a simple and reliable way to access medical advice and support.

31 mei 2026
Beoordeeld met 1 van de 5 sterren

Worst company ever i am still waiting…

Worst company ever i am still waiting for my refund and all im getting is lazy answers, scammers who took my money
AVOID AVOID AVOID

12 mei 2026
Review zonder uitnodiging
Logo tapGP

Antwoord van tapGP

We are sorry to hear about your experience.

We can confirm that a full refund for this transaction was processed and successfully completed on 14 May 2026 to the original payment method used. We have also provided the relevant refund reference information to assist with tracing the payment with the card issuer.

We understand the delay has been frustrating and remain happy to provide any further information required by the bank to help locate the refunded funds.

For privacy reasons, we are unable to discuss account-specific details publicly, but we invite you to continue contacting us directly should you require further assistance.

Beoordeeld met 3 van de 5 sterren

I would not use this service again

Positives:
Objective accomplished - privilege of seeing/speaking to a GP without the battle of waiting for an appointment with my GP or nurse. Waiting time for a nurse is three weeks and often, no pre-booking with a GP. One can get a Tele con if lucky and you can get a same day appointment but you must request it same day. This is difficult for those of us who work full time.

The app is intuitive and simple to use. The box asking about patient needs could do with an upgrade of how many characters one can enter. 200 is not enough.

The cons: This was my first consultation and this review relates only to this consultation.

The GP I spoke to was borderline rude from the outset. Rather than ask appropriate questions, take a brief history - this gentleman used dialogue of a condescending nature and indicative of inferring I was insincere with regard to the information I provided to him. This attitude themed throughout the brief consultation.

I would not use this service again.

I thank you for the medication while I arrange to speak to/see my GP.

18 april 2026
Review zonder uitnodiging
Logo tapGP

Antwoord van tapGP

Thank you for your feedback. We’re sorry to hear that your consultation did not meet your expectations. We aim to provide a respectful and thorough service to all patients, so it’s disappointing to hear that this was not your experience on this occasion.

We appreciate you highlighting both the positives and areas for improvement and your comments will be taken on board. If you would be open to discussing this further, we would welcome the opportunity to review your experience in more detail. Please feel free to contact us directly.

Beoordeeld met 5 van de 5 sterren

Great service

Lovely Dr listened and was helpful gave good advice appeared very knowledgeable and promptly provided a prescription. A great service will definitely use again.

12 april 2026
Beoordeeld met 5 van de 5 sterren

Worth the money to get seen on Sunday

I accessed my appointment on Sunday. I was able to get an appointment the same afternoon that I signed up. Don’t worry if the doctor is a couple of minutes late, they will get there. The doctor I saw was extremely knowledgeable. I felt that he really listened to me and took the time really try and understand my symptoms. He prescribed medication which I was able to get from Boots within 30 minutes of the call. This was definitely worth the money.

22 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Today's appt

It was lovely to see and speak to a doctor. He was extremely helpful and I felt he listened and was understanding. Thankyou doctor

29 januari 2026
Beoordeeld met 5 van de 5 sterren

Amazing 5 star++ service

Amazing 5 star++ service, fast simple process to register and book an appointment the same day. GP was superb and prescription was sorted immediately. I have no hesitation in recommending you. Absolutely what you need when unwell. Thank you!

21 januari 2026
Beoordeeld met 5 van de 5 sterren

Great service

Great service.
The GP I spoke to was very knowledgeable and extremely helpful, if only all GPs were as good.
Highly recommended

23 december 2025
Beoordeeld met 4 van de 5 sterren

This is a great service no problem…

This is a great service no problem booking got an appointment 2 hours after being in touch. However I did think it was a face to face with it being a severe cough, disorientated etc I was told it was a viral chest infection ì was very ill all night and managed an emergency gp appointment the following morning to find infact I have a bacterial lung infection that needed antibiotics. So if you have anything like this then please wait to see your GP your chest has to be listened to properly. One thing I was grateful for was the anti sickness he prescribed they really helped take the edge off. I would use again the staff here were lovely

21 december 2025
Review zonder uitnodiging

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