Tapi Carpets & Floors Reviews 

109.990
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 4 van de 5 sterren

Had two bedrooms carpets and workmanship by fitter is absolutely excellent, very tidy and efficient and cleared everything away. My only concern is the amount of carpet left over!!! Rooms were measu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dealt with Tracey at Edinburgh Fort Kinnaird, who was great. Process was super simple - straightforward quote, easy to understand pricing with no hidden extras. From ordering to fitting was less... Toon meer

Beoordeeld met 5 van de 5 sterren

We were met by Michelle as we entered the ashford branch. Who was warm, welcoming and engaging. She asked what we were looking for and thoughtfully showed us a number of options in various price range... Toon meer

Beoordeeld met 5 van de 5 sterren

Quote was easy, sales found my measurements from previous fitting a good number of years ago and ordering was seamless. Fitters called and arrived at stated time. Worked efficiently and cleaned up aft... Toon meer

Bedrijfsgegevens

  1. Tapijtwinkel
  2. ook in
  3. Badkamerinstallateur
  4. Binnenhuisarchitect
  5. Vloerenlegger
  6. Vloerenwinkel
  7. Woonkamermeubilairwinkel

Geschreven door het bedrijf

What a difference a new flooring makes and as the absolute specialists in carpets and floors in the UK you’ve come to the right place. Either visit one of our inspirational showrooms or call to book a free home visit to view the full collection in the comfort of your own home. We offer a wonderful selection of carpet, vinyl, laminate, luxury vinyl tiles and planks, plus all the accessories and underlays you need to get that perfect finish. We pride ourselves on our knowledge, service and choice all at a price that's lower than you'd expect! We offer a huge range of additional services to help, such as a free home measuring and planning service, professional fitting, furniture removal and uplift and removal of your old flooring to name but a few. There ''ain't no mountain too high'' for Team Tapi - just tell us your requirements and we'll make sure it happens! With our 0% Interest Free Credit there's never been a better time to buy! Visit www.tapi.co.uk for your nearest store or to book a free home appointment. See you soon!


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

110K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(109.990)

20.858 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Loughton store staff is really helpful…

Loughton store staff is really helpful and nice. Can’t wait for fitting day to come.

24 oktober 2026
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Antwoord van Tapi Carpets & Floors

Hello,
Thank you for your lovely review. We are delighted to hear that our team in store made such a wonderful impression, and we share in your excitement for your upcoming installation day.
All the best Jo@Tapi

Beoordeeld met 4 van de 5 sterren

Had two bedrooms carpets and…

Had two bedrooms carpets and workmanship by fitter is absolutely excellent, very tidy and efficient and cleared everything away.
My only concern is the amount of carpet left over!!!
Rooms were measured by the store prior to ordering yet so much over....could easily carpet room again with off cut.

26 oktober 2026
Review zonder uitnodiging
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Antwoord van Tapi Carpets & Floors

Hello Andrew
Thank you for sharing your feedback. We are delighted to hear that you were pleased with the excellent workmanship of our fitter and that the installation was completed so tidily and efficiently.
We appreciate your feedback regarding the significant amount of leftover carpet. While some wastage is normal to ensure a seamless fit, we understand your concern about having such a large offcut remaining after our team measured the rooms. Your comments are very important to us, and we will share this with our team to help improve our measuring and ordering processes.
Best regards Jo@Tapi

Beoordeeld met 5 van de 5 sterren

fantastic service from Conner in the…

fantastic service from Conner in the Great Yarmouth store, was so helpful from start to finish with the Karndean and the carpets

25 oktober 2026
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Antwoord van Tapi Carpets & Floors

Hello Julie
Thank you for your lovely review! We are delighted to hear that you received such helpful and seamless service from start to finish with your new carpets and luxury vinyl flooring. It is wonderful to know that our team made your experience so positive, and we really appreciate you taking the time to share your kind feedback.
Thanks again Jo@Tapi

Beoordeeld met 5 van de 5 sterren

Quick and tidy very pleased

26 oktober 2026
Review zonder uitnodiging
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Antwoord van Tapi Carpets & Floors

Hello Kevin
Thank you for your lovely review. We are delighted to hear that our team completed the work promptly and left everything neat and tidy. We truly appreciate your kind feedback and are so pleased you are happy with the service.
All the best Jo@Tapi

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐ **Excellent service from Paul at…

⭐⭐⭐⭐⭐ **Excellent service from Paul at Tapi Carpets, Brent Cross!**

Paul was absolutely fantastic from start to finish. He was incredibly professional, knowledgeable and clearly passionate about both his work and Tapi Carpets as a company. He took the time to explain the different carpet options available, offering genuinely helpful advice and information to ensure we made the right choice for our home.

His friendly approach, attention to detail and enthusiasm made the whole experience enjoyable and gave us complete confidence in our decision. We were so impressed with the level of service that we went ahead and placed our order with Paul.

Thank you, Paul, for all your help and excellent customer service. You are a real credit to the company, and I would highly recommend visiting Tapi Carpets at Brent Cross and asking for Paul!

26 oktober 2026
Review zonder uitnodiging
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Antwoord van Tapi Carpets & Floors

Hello Simone
We are absolutely delighted to hear about your fantastic experience at our Brent Cross store. It is wonderful to know that you received such professional, knowledgeable, and enthusiastic guidance, helping you feel completely confident in choosing the perfect flooring for your home. We truly appreciate you placing your order with us and are incredibly grateful for your kind recommendation.
Many thanks Jo@Tapi

Beoordeeld met 5 van de 5 sterren

Brilliant service and fitting for a whole new build house

Tapi have been great through every step of our experience. We needed flooring for a whole new build house. John at the Washington store guided us through choosing the right flooring for us and then really bent over backwards to get in fitted within 24 hours of us getting the keys with very little notice.
The fitters were brilliant too. They got the whole house finished in a day, on a Saturday too. We couldn’t be happier with the results and would definitely recommend Tapi Washington.

24 oktober 2026
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Antwoord van Tapi Carpets & Floors

Hello,
We are absolutely thrilled to hear about your fantastic experience with your new build home. It is wonderful that you received such dedicated support to help you select the perfect flooring and that everything was arranged so quickly to fit around your move-in date. We are also delighted that the fitting team did such an incredible job completing the entire house on a Saturday. Thank you so much for your kind recommendation and for sharing your happiness with the final results.
Best regards Jo@Tapi

Beoordeeld met 5 van de 5 sterren

Sales assisstance went above and beyond…

Sales assisstance went above and beyond expectation

25 oktober 2026
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Antwoord van Tapi Carpets & Floors

Hello Sarah
We are absolutely delighted to hear that our team member provided such exceptional support during your visit. Thank you so much for taking the time to share your wonderful feedback with us.
Thanks again Jo@Tapi

Beoordeeld met 5 van de 5 sterren

The lady that looked after us was…

The lady that looked after us was brilliant and very helpful.

23 oktober 2026
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Antwoord van Tapi Carpets & Floors

Hello Carol
Thank you for your lovely review. We are delighted to hear that our team member provided such brilliant and helpful support during your visit. Your kind feedback is truly appreciated.
Kind regards Jo@Tapi

Beoordeeld met 5 van de 5 sterren

So far so good

So far so good, excellent service and advice - i can say more when the carpet is laid!

27 oktober 2026
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Antwoord van Tapi Carpets & Floors

Hello Catherine
We are delighted to hear you received excellent service and helpful advice. We hope you love your new carpet once it has been laid!
Many thanks Jo@Tapi

Beoordeeld met 4 van de 5 sterren

Excellent service

Excellent service, plenty of choices. Shawn was brilliant, knowledgeable and a great personality. Big thank you .

25 oktober 2026
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Antwoord van Tapi Carpets & Floors

Hello Duncan
We are delighted to hear that you enjoyed our wide selection and received such excellent service. It is wonderful to know that our team member made such a positive, knowledgeable, and bright impression during your visit. Thank you so much for sharing your lovely feedback.
Thanks again Jo@Tapi

Beoordeeld met 5 van de 5 sterren

Carpet

The sales person was very helpful and professional and we felt nothing was too much trouble

26 oktober 2026
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Antwoord van Tapi Carpets & Floors

Hello Wendy
Thank you for your lovely review. We are delighted to hear that our team member provided such professional and attentive service, making you feel completely supported throughout your visit. We truly appreciate your kind feedback.
Best regards Jo@Tapi

Beoordeeld met 5 van de 5 sterren

We had a lovely friendly lady Adele…

We had a lovely friendly lady Adele served us, very helpful and didn’t rush us at all. A good choice of carpets . Thank you

26 oktober 2026
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Antwoord van Tapi Carpets & Floors

Hello Pat
Thank you for the wonderful feedback. We are delighted to hear that you had such a pleasant experience and received patient, helpful guidance while browsing our wide selection of flooring. It is fantastic to know you felt well looked after and never rushed during your visit. Your kind words are greatly appreciated.
Thanks again Jo@Tapi

Beoordeeld met 5 van de 5 sterren

All round excellent service

All round excellent service. No problems, would buy again at Tapi

10 september 2026
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Antwoord van Tapi Carpets & Floors

Hello Ray
Thank you for your wonderful review. We are delighted to hear that you experienced seamless service and that you would choose to shop with us again in the future. Your recommendation means a lot to us.
Kind regards Jo@Tapi

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service. Quick and Professional and finished to a high standard. Ross and the team at Tapi Perth were great to deal with. Highly recommend.

23 oktober 2026
Review zonder uitnodiging
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Antwoord van Tapi Carpets & Floors

Hello Gary
We are delighted to hear that you experienced such efficient and professional service from our team. It is fantastic to know that the final results met such high standards and that you had a great experience dealing with us. We truly appreciate your kind recommendation and support!
Many thanks Jo@Tapi

Beoordeeld met 5 van de 5 sterren

Customer-focussed Tapi Carpets Harlow

Having previously patronised customer-focussed Tapi in Harlow, I went on Wed 21 Oct’26 and was pleased to obtain good, prompt and efficient service rendered again. I still recognise a few of their friendly staff members. They swiftly assigned Stuart to do home measurement on Sun 25. Before he left, kind, friendly and approachable Stuart even agreed readily to show me how to safely reverse my husband’s car parked on our driveway (!😃) which slopes lower towards our garage door. I haven’t driven for 12 years after retirement, so it was a fulfilled trip to visit my husband in hospital! (no bus services on Sundays).
Today Mon 26 when I went back to confirm account details, I am very appreciative and grateful that everything was satisfactorily and promptly settled. Harlow Tapi staff members are a kind and compassionate lot when I mentioned that I would like to have our living room, hallway & front convenient downstairs cloakroom carpeted, including vinyl for our dining room, to be completed before my husband’s discharge from hospiital, a welcome present for him.
Lee M

26 oktober 2026
Review zonder uitnodiging
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Antwoord van Tapi Carpets & Floors

Hello Lee Chen
Thank you so much for sharing such a heartwarming review. It is wonderful to hear that the team provided such prompt, efficient, and compassionate service during what must be a very busy and emotional time for you.

We are incredibly touched to hear about the extra kindness shown to help you safely visit your husband in the hospital. It is lovely to know that the team has been so supportive and accommodating in arranging the new carpets and vinyl to be completed in time for his return home. We hope this brings a wonderful, welcoming comfort to you both, and we wish your husband a very speedy recovery.

Kind regards Jo@Tapi

Beoordeeld met 5 van de 5 sterren

Happy Returning Customer

This is the third time I have used Tapi in Farnborough. I find them so easy to deal with.
This time I wasn't sure between two types of floor and Kelly helped me decide.
The pricing is really clear and I appreciated the expertise for what I need given at the moment my spare room is bare floorboards.
I was also really happy with the lead in time for a fitter.
I am already a returning customer, and will 100% go back next time I need flooring.

22 oktober 2026
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Antwoord van Tapi Carpets & Floors

Hello Rosie,
It is wonderful to hear that you have chosen to return to us for a third time. We are delighted that you received such helpful guidance when choosing between your flooring options, and that the clear pricing and quick installation turnaround met your expectations. Thank you for your continued support, and we look forward to assisting you with your next project.
Thanks again Jo@Tapi

Beoordeeld met 5 van de 5 sterren

The process from start to finish has…

The process from start to finish has been incredibly easy, we were updated by the Fort Kinnaird branch at every step of the way. Extremely pleased with the finish after flooring was fitted. The fitter did a fantastic job and would highly recommend

26 oktober 2026
Review zonder uitnodiging
Logo Tapi Carpets & Floors

Antwoord van Tapi Carpets & Floors

Hello Lynz,
We are delighted to hear that you had such a seamless experience from start to finish and that our Fort Kinnaird team kept you well informed at every stage. It is wonderful to know you are so pleased with the final look of your new flooring and that the fitter did such a fantastic job. We truly appreciate your kind recommendation!
Many thanks Jo@Tapi

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish

Excellent service from start to finish. Fort Kinnaird staff were very good.

24 oktober 2026
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Antwoord van Tapi Carpets & Floors

Hello Pauline,
Thank you for your lovely review! We are delighted to hear that you experienced excellent service throughout your journey and that our team at the Fort Kinnaird branch took such great care of you. Your kind feedback is highly appreciated.
Best regards Jo@Tapi

Beoordeeld met 5 van de 5 sterren

Great Fitter Brian Tolmie

Great Fitter. Brian Tolmie and his son did a great job fitting our carpets. They were professional, tidy and courteous.

26 oktober 2026
Review zonder uitnodiging
Logo Tapi Carpets & Floors

Antwoord van Tapi Carpets & Floors

Hello,
Thank you for the wonderful feedback! We are delighted to hear that our fitting team did such a fantastic job with your new flooring. It is great to know they were so professional, polite, and left everything neat and tidy. Your kind words are highly appreciated!
All the best Jo@Tapi

Beoordeeld met 5 van de 5 sterren

Excellent service and great value for money.

Excellent service by both the home visit salesman and fitting team to select and install carpets in four bedrooms, two walk in wardrobes and a lobby. All very professional, helpful, respectful and experts in their fields providing advice when asked on their experience. The fitting team were exceptional doing a brilliant job, removing all waste, hoovering up and leaving the rooms looking spectacular with a quality product and finish that was perfect and looks fabulous. Thank you Tapi for such a pleasurable, smooth and trouble free experience which I would recommend to anybody reading this review.

22 oktober 2026
Review zonder uitnodiging
Logo Tapi Carpets & Floors

Antwoord van Tapi Carpets & Floors

Hello Dean,
Thank you for your wonderful review and recommendation. We are absolutely delighted to hear that you had such a smooth and stress-free experience, from the helpful advice during your home visit to the exceptional installation. It is fantastic to know that the fitting team took such great care to tidy up and leave your bedrooms, walk-in wardrobes, and lobby looking spectacular with a perfect finish.
Thanks again Jo@Tapi

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