Had two bedrooms carpets and workmanship by fitter is absolutely excellent, very tidy and efficient and cleared everything away. My only concern is the amount of carpet left over!!! Rooms were measu... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Dealt with Tracey at Edinburgh Fort Kinnaird, who was great. Process was super simple - straightforward quote, easy to understand pricing with no hidden extras. From ordering to fitting was less... Toon meer
Bedrijf heeft geantwoord
We were met by Michelle as we entered the ashford branch. Who was warm, welcoming and engaging. She asked what we were looking for and thoughtfully showed us a number of options in various price range... Toon meer
Bedrijf heeft geantwoord
Quote was easy, sales found my measurements from previous fitting a good number of years ago and ordering was seamless. Fitters called and arrived at stated time. Worked efficiently and cleaned up aft... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Tapijtwinkel
- ook in
- Badkamerinstallateur
- Binnenhuisarchitect
- Vloerenlegger
- Vloerenwinkel
- Woonkamermeubilairwinkel
Geschreven door het bedrijf
What a difference a new flooring makes and as the absolute specialists in carpets and floors in the UK you’ve come to the right place. Either visit one of our inspirational showrooms or call to book a free home visit to view the full collection in the comfort of your own home. We offer a wonderful selection of carpet, vinyl, laminate, luxury vinyl tiles and planks, plus all the accessories and underlays you need to get that perfect finish. We pride ourselves on our knowledge, service and choice all at a price that's lower than you'd expect! We offer a huge range of additional services to help, such as a free home measuring and planning service, professional fitting, furniture removal and uplift and removal of your old flooring to name but a few. There ''ain't no mountain too high'' for Team Tapi - just tell us your requirements and we'll make sure it happens! With our 0% Interest Free Credit there's never been a better time to buy! Visit www.tapi.co.uk for your nearest store or to book a free home appointment. See you soon!
Contactgegevens
1a Spur Road, BR60PH, Kent, Verenigd Koninkrijk
- info@tapi.co.uk
- tapi.co.uk
4,8
Uitstekend
110K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very efficient in the ordering
Very efficient in the ordering, measuring and refunding. 12 days from start to finish is good.
Carpet yet to be laid.
17 oktober 2026
Antwoord van Tapi Carpets & Floors
Hi Celia,
Thank you for sharing your experience. We are delighted to hear that you found our ordering, measuring, and refund processes so quick and efficient. We hope you absolutely love your new carpet once it has been beautifully laid.
Regards,
Immy @ Tapi
Tremendous Tapi
Very pleased with my new bedroom carpet, a fair price and fitted perfectly in extraordinarily good time, and in fact, twas all done before I needed to go to work, so could not be happier.
28 september 2026
Antwoord van Tapi Carpets & Floors
Hi Simon,
Thank you for sharing your wonderful feedback! We are absolutely delighted to hear that you are so pleased with your new bedroom carpet and that the pricing met your expectations. It is fantastic to know that the installation was completed so efficiently and ahead of schedule, allowing you to head off to work without any disruption to your day. We truly appreciate your kind words!
Regards,
Immy @ Tapi
Tapi Penge is the best place to buy…
Tapi Penge is the best place to buy carpet. Excellent service from start to finish. Fitter Sashi Vicki is very professional and polite. I highly recommend everyone.
26 oktober 2026
Antwoord van Tapi Carpets & Floors
Hello,
Thank you for the wonderful review! We are delighted to hear that you experienced excellent service from start to finish and that your fitter was so professional and polite. Your high recommendation means a lot to us, and we truly appreciate your kind feedback.
Regards,
Immy @ Tapi
Sukhi and his team from Walton …
Sukhi and his team from Walton arrived on time and carried out an excellent job, would not hesitate to use them again .
26 oktober 2026
Review zonder uitnodiging
Antwoord van Tapi Carpets & Floors
Hi Drew,
Thank you for your fantastic review! We are delighted to hear that the team arrived promptly and carried out such an excellent job. It is wonderful to know you had a positive experience and would gladly choose our services again in the future. We truly appreciate your kind feedback!
Regards,
Immy @ Tapi
Expected a better experience
The store and purchase experience was good but I was disappointed with the carpets final fit.
There is an obvious line in the carpet which makes it look like it's two pieces that have been joined together. I called the store in Stockton and was told that this line is from the carpet tube which the carpet or rolled around prior to delivery, and that this line would disappear in time. (After a number of weeks it hasn't)
I'll be looking elsewhere for my living room carpet.
17 september 2026
Review zonder uitnodiging
Antwoord van Tapi Carpets & Floors
Dear David Shaw,
We are very sorry to hear that you are disappointed with the final fit of your carpet and that the line from the roller tube has not disappeared as expected.
I have raised your review with the store and their senior management team for a further review.
Kind Regards,
Charlotte@Tapi
Donavan Salesman Brilliant.
Donavan our salesman was so helpful. He explained all the difference in the flooring. He even looked at a picture of our kitchen. And Helped us to choose the colour. Brilliant service. Would Totally recommend Tapi and Donavan to Anyone.!
13 oktober 2026
Antwoord van Tapi Carpets & Floors
Hi Alice,
We are absolutely thrilled to hear about your fantastic experience. It is wonderful that you received such helpful and dedicated assistance in choosing the perfect colour and style of flooring for your kitchen. Thank you so much for your kind recommendation and for sharing your positive feedback with us.
Regards,
Immy @ Tapi
Antwoord van Tapi Carpets & Floors
Hello,
Thank you for your lovely review. We are delighted to hear that you received such excellent advice and friendly service from our team member. Your kind feedback is greatly appreciated.
Regards,
Immy @ Tapi
Antwoord van Tapi Carpets & Floors
Hi Mandy,
Thank you for your lovely review! We are absolutely delighted to hear that you experienced great care and that our team showed the utmost respect for your home. We truly appreciate you taking the time to share your wonderful feedback with us.
Regards,
Immy @ Tapi
Antwoord van Tapi Carpets & Floors
Hello,
Thank you for your lovely review. We are delighted to hear that you had such a positive experience and found our team member to be so helpful and pleasant. Your kind feedback is truly appreciated!
Regards, Immy @ Tapi
Staff are very welcoming and friendly
Staff are very welcoming and friendly. Very informative making sure every detail is correct.
24 oktober 2026
Antwoord van Tapi Carpets & Floors
Hi Terry,
Thank you for your lovely review! We are delighted to hear that our team made you feel so welcome and took the time to ensure every single detail was absolutely perfect for you. Your kind feedback means a lot to us.
Regards, Immy @ Tapi
The gentleman was so professional and…
The gentleman was so professional and friendly
26 oktober 2026
Antwoord van Tapi Carpets & Floors
Hello,
Thank you for your lovely review. We are absolutely delighted to hear that our team member provided such a polite, welcoming, and highly professional service during your experience. Your kind feedback is greatly appreciated.
Regards,
Immy @ Tapi
First class from beginning to end.
The service from start to finish was exceptional. We have dealt with Ashley Willis in sales three times before and each time he has been extremely helpful. His product knowledge is first class and his manner friendly and professional.
Similarly, the fitters have been excellent - very experienced, friendly and respectful.
Highly recommended.
26 oktober 2026
Antwoord van Tapi Carpets & Floors
Hi Bella,
Thank you for sharing your wonderful feedback. It is fantastic to hear that you have received such consistently helpful, professional, and knowledgeable service during your visits. We are also delighted that the installation team was so polite, respectful, and highly skilled. Your continued support and recommendation mean a great deal to us.
Kind regards,
Immy @ Tapi
Easy and efficent
24 oktober 2026
Antwoord van Tapi Carpets & Floors
Hi Susan,
Thank you for your review. We’re delighted to hear that you found the process easy and efficient, and we really appreciate you choosing Tapi.
Kind regards,
Immy @ Tapi
Ease of chosing carpet
Ease of chosing carpet. Knowledge of sales person who guided us to what we wanted.
Carpet not yet delivered and fitted.
24 oktober 2026
Antwoord van Tapi Carpets & Floors
Hello,
Thank you for your wonderful feedback. We are delighted to hear that choosing your new carpet was such an easy process and that our team's knowledge helped guide you to the perfect choice. We hope you absolutely love your new carpet once it has been delivered and beautifully fitted.
Regards,
Immy @ Tapi
Omar at Tapi Hammersmith went above and beyond
I had laminate fitted in two bedrooms and hallways at my new flat, and Omar at Tapi Hammersmith was brilliant from start to finish.
He managed every detail of the job and kept me updated throughout. When the original fitter wasn't available until weeks later, Omar found another fitter so the work could still be done within my timeframe, even though I was abroad at the time.
The flooring looks beautiful, it was fitted in two days, and the flat was left tidy. Omar really went above and beyond to make it happen. Highly recommend asking for him at the Hammersmith store.
23 oktober 2026
Review zonder uitnodiging
Antwoord van Tapi Carpets & Floors
Hi Justine,
Thank you for this wonderful feedback. We are absolutely delighted to hear that you had such a positive experience and that your project was managed so brilliantly, especially while you were away. It is fantastic that another fitter was quickly arranged to meet your timeframe, and we are thrilled that you are so pleased with the beautiful results and the tidy finish. Your high recommendation means a lot to us.
Regards,
Immy @ Tapi
Muhammad from Rugby was fantastic &…
Muhammad from Rugby was fantastic & very helpful.
26 oktober 2026
Review zonder uitnodiging
Antwoord van Tapi Carpets & Floors
Hi Steve,
Thank you for your wonderful review. We are delighted to hear that our team member in Rugby provided such fantastic and helpful service. It is great to know you had such a positive experience with us.
Regards,
Immy @ Tapi
Very helpful and a good price.
Very helpful and a good price.
Dawn at the perth store was so helpful.
24 oktober 2026
Antwoord van Tapi Carpets & Floors
Hi Richard,
Thank you for your wonderful review. We are delighted to hear that you received such helpful service at our Perth store and were pleased with our competitive pricing. It is fantastic to know our team made such a positive impression, and we truly appreciate you taking the time to share your feedback.
Regards,
Immy @ Tapi
I paid for a delivery & care package…
I paid for a delivery & care package with the carpet fitting from the Wellingborough store-order no 910025. Checked& confirmed with Andy Green in store that the fitters would move the furniture. No one living in the room - just an a bed, empty chest of drawers, desk and wardrobe. According to Paul Dexter at the store, fitters can move up to five items. Fitting scheduled for Monday. James Darn, the fitter called on Sunday to tell my elderly husband that he had to come and move the furniture at 08:00 am in the morning. This is not on and contrary to what the store advised the customer. Not impressed.
26 oktober 2026
Review zonder uitnodiging
Antwoord van Tapi Carpets & Floors
Dear Andrea Chin,
Thank you for taking the time to leave your review. I am sorry to hear of the issues that you have had with the fitter and the moving of your furniture.
We would like to review this matter further, and as such, I have escalated this review to the store and their senior management team to investigate further.
Kind Regards,
Charlotte@Tapi
Deep very efficient & fitted carpet in…
Deep very efficient & fitted carpet in no time!
26 oktober 2026
Antwoord van Tapi Carpets & Floors
Hi Diane,
Thank you for your lovely review. We are delighted to hear that your carpet was fitted so quickly and efficiently. It is wonderful to know you had such a positive experience with our service.
Regards,
Immy @ Tapi
Perfect
Perfect. Very easy from start to finish. Dovlet was knowledgable to my needs without being pushy, and a Jane made the booking process very easy keeping me updated throughout. Would highly recommend.
24 oktober 2026
Antwoord van Tapi Carpets & Floors
Hi Tom,
Thank you for sharing your wonderful feedback. It is fantastic to hear that your experience was seamless from start to finish, with helpful guidance tailored to your needs without any pressure. We are also delighted that the booking process was smooth and that you were kept well informed throughout. Your recommendation means a great deal to us.
Regards, Immy @ Tapi
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