Taskrabbit Delivery (formally Dolly) Reviews 

Used their services for the first time. I took the day off to accept delivery. Initially booked 12noon to 2 pm delivery time but was later rescheduled to 4 to 6pm. Task rabbit emailed me saying that because of the delay, they will give me $20 discount which I never received. On the positive side their email response is within an hour and they provided me after I asked with their customer service phone number

Couldn’t contact the delivery person until the job was started so left in the shadows just praying everything would work. You guys kept asking me to tip. Idk if I was going to but there was no way in the UX to tip. Also I was getting 3 different text threads for the same job and none of them linked to the job it’s self even though it had actions for me to do.

Two elderlies showed up, unable to lift heavy things and refusing to load the truck, and broke a ton of stuff but due to the claims policy it doesn’t apply to loaders. Bullshit scam.

The mover was great. 5 stars for him. The app, however, wasn't great. It didn't update amd wasn't showing the scheduled task.

I enjoyed the faster delivery option for my Container Store order to help me complete a water leak problem.
And Abel M. delivered the item on time.
Big problem though trying to get a tip to him.
Instructions for doing so were not clear in my case, or alternately, not correct. Hard to tell.
Then I had a many incorrect instructions from support, in which I dealt with 4 different staff, and finally the last person told me tipping Abel M. was now not possible, so the time I spent trying was wasted. No hard feelings though, I'm far from correct at all times.
Happy trails to you all :)

Too expensive but delivery was performed well and orderly.

My mover was very helpful. He got it done in a timely manner and was willing to help in whatever way.

No one reached out to me to let me know that they were leaving the items on my driveway. Some of the packaging was torn and items were bent too.

asked for tip over and over before delivery. delivered a day late.

They were great. Nice, good communication, and we’re careful.

Best price. Awesome crew. Great customer support.

Scammers! Didnt even finish the work and tried to overcharge me. When u look on the app, the are no where to be found

Taskers were on time and completed the job exactly as requested.

I was double booked charged twice, once from Dolly and then from Taskrabbit. Absolutely ridiculous!

Great job on delivery of West Elm livingroom pieces. Delivered to my home and had to come up flight of stairs. Furniture protected and well taken care of. Did job quickly and cleaned up after themselves. Thanks and I would recommend!

I booked 2 taskrabbit orders and both were professional and took great care of my belongings!

They were hard working and flexible while we had to wait for a key. I recommend them for any job. They were friendly, prepared with a dolly, cart, and tools. They brought a positive attitude with them. It was a great experience.

They delivered to the wrong building, and when asked to move the product to the correct building, they refused and said their job was done… Also unavailable to ever call or talk to any driver