Tempest Hosting Reviews 

203
•
TrustScore 3 uit 5

2,8

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Beoordeeld met 1 van de 5 sterren

Past few months, Tempest has gone down the drain, I used ot pay 100s of pounds a month, only to not be able to connect to my pc every week or so. Terrible service, when they get backlash they lock dow... Toon meer

Beoordeeld met 1 van de 5 sterren

tempest is a complete disaster when it comes to server stability, not even worth a capital T. Constant lag, frustrating downtime, and zero reliability. You're paying top dollar for a soggy gas stati... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Legitimately the best hosting you can get. Their DDoS protection, support and services are absolutely the next level and only help elevate your business to it. Pricing is UNREAL compared to any other... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

By far the best hosting company i have used. Our population because of their anycast solution has increased by allot on our game servers. The Tempest support team also has very fast response times.... Toon meer

Bedrijfsgegevens

  1. Webhostingbedrijf
  2. ook in
  3. Cloud computingservice
  4. DNS-provider

Geschreven door het bedrijf

Tempest.net provides high-performance dedicated servers and infrastructure for businesses, developers, and gaming communities that need reliable compute, fast deployment, and resilient network protection.


Contactgegevens

2,8

Gemiddeld

TrustScore 3 uit 5

203 reviews

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2,8

Alle reviews

(203)

14 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Amazing experience

Tempest Hosting offers exceptional DDoS protection and unmetered 10Gbit ports, ensuring a great hosting experience. The staff is knowledgeable and helpful, although response times for tickets can vary for tickets for the Path team. However, they always strive to resolve issues effectively. Despite the higher pricing, the stability and reliability make it worth it. With Tempest, I have experienced no lag or attacks on our servers, thanks to their excellent Path protection. Overall, Tempest has provided everything I need, and I plan to continue hosting with them for the long term.

27 mei 2023
Beoordeeld met 5 van de 5 sterren

Great!

best service, extremely professional people very happy to be working with them as our hosting provider.

26 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best hosting service.

Great hosting. After switching to Tempest, it massively improved the availability, and stability of our machines and was one of the best choices made for my company. If you are looking for reliable hosting, then this is the top of the market go-to solution.

30 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Overall Great Experience

Tempest Hosting has provided an overall great experience with their insane DDoS protection and unmetered ports. The staff are very helpful and know what they are doing though some tickets take a while to get a response it's safe to say your issue will always be resolved. The team are friendly and do their best to help with any issues that arise even if it's the client that has caused the issue. In my personal experience any issues have typically been resolved within 30 minutes of opening a ticket on their website. Though pricing can be steep you get what you pay for. If you're looking to grow something and want it stable, Tempest is the place. Overall while being with Tempest we have not had experienced any lag or attacks on any of our servers. I only notice I have had attacks when I look at my firewall manager as Path protection is by far the best for our game servers. Tempest has provided everything we need and I can see us hosting our infrastructure on them for a long time!

1 mei 2023
Review zonder uitnodiging
Logo Tempest Hosting

Antwoord van Tempest Hosting

Thank you so much for the kind review Mark! We're glad you've had a great experience with us!

Beoordeeld met 1 van de 5 sterren

Wouldn't Recommend

They couldn't fix my vps issue, ticket was opened for almost a month and I only got replies and no solutions, Wouldn't recommend as they offered no compensation for this and charged me for the month as well.

8 april 2023
Review zonder uitnodiging
Logo Tempest Hosting

Antwoord van Tempest Hosting

Hey Zohair! Sorry to hear you did not have an ideal experience and we appreciate your transparency in the review. This helps us improve internally.

I will add, we do not offer VPS hosting directly, however we did recently acquire machines from another hosting provider that shutdown, perhaps you were on a VPS with them during the transition over as there were factors that were out of our control we had to wait on. Would love to personally assist further if you're still open to it if you could make a new ticket as i see previous ones were closed.

Beoordeeld met 1 van de 5 sterren

My worst dedicated hosting experience

I was looking for a provider in the USA with DDOS protection. I saw the offer from this provider, which is also a subsidiary of Path.
I needed a custom server in the USA with the installation of my address space (subnets) on an autonomous system from the Tempest provider. In the chat, they offered me a dedicated Chicago server with a Ryzen 9 5950X CPU, and the set-up date was set for April 3rd, 2023. I clearly stated that I will need an announcement for my IPv6 subnets to their AS, as well as a static route from their router to my server. The tech support said that everything will be done as I want, and that I will be able to use my subnets on their AS 36231. I was sent a bill of $599 on March 29th, 2023, which I paid the next day, i.e., March 30th, 2023, using LTC through a BitPay aggregator.
I immediately opened a ticket and specified that I needed to set up 4 subnets on their autonomous system, 3 of which I sent them on the 2nd of April (along with LOA) and valid ROA and RPKI entries. I sent the last subnet on April 3rd, with a LOA and valid ROA and RPKI entries as before.
That being said, I was assured that there is no fee for this, as well as no limit on the prefixes placed. After providing them with all the information, I waited, and on April 3rd, 2023, I was sent the custom server data, only the subnets were not announced and linked, so I didn’t even try to enter that server.
Starting from April 3rd, they started feeding me with “it will be done tomorrow”, the customer support couldn’t provide any deadlines for their work, and the server without subnets is useless. I stated the purpose beforehand and said that subnets must be installed, as I won’t be able to work otherwise. From the 3rd to the 7th of April, they didn’t actually answer any of my questions, although I was writing them every day. They were constantly going off topic, confusing the terminology, and kept asking me what I need these subnets for, although I had told them before, and they always told me to “wait” or apologized for the delays. I even offered to pay for the setup and escalation of the ticket, but they said that everything is under control, and I just have to wait. Starting on April 7th, I contacted Path, among others, with a complaint against Tempest, as it is their subsidiary. They replied to my ticket the same day and apologized. They also said that the ticket will be given priority for network engineers. Ultimately, nothing happened until April 10th, besides me sending more customer service appeals and receiving meaningless replies from Tempest. In the end, it turned out that they are not able to announce prefixes on their standalone system, i.e., they cannot provide the service they are offering. Moreover, not only did they mislead me and waste 10 days of my time, during which paid subnets were not used, they also decided not to give me a refund. First, they referred to their TOS, which, according to them, prohibits the refunds of crypto payments, but I read them before paying for the server, and there was nothing about that, just as there was nothing after the reply of the support. I saved the page in the web archive and told them that I am being scammed and deceived, as there’s no clause that says that. After that, I said that all the information and details will be made public on review aggregators and web-forums to warn people about working with this “shady” provider. To which they replied that they will consult with the manager and give me an answer. As a result, they gave me a refund on BitPay on April 11th, 2023, which was came to me yesterday (18 of April). As I have already asked BitPay, the problem was on the side of Tempest again, so they solved it for 1 week.
I can provide all screenshots of conversations within the chats and tickets, as well as with BitPay customer support.
Avoid this hosting, it is a waste of money and time. This is my worst experience in more than a year of working with various hosting providers. During all this time, I spoke with 7 people from customer support, and not one of them solved any of my problems and just talked for nothing.

29 maart 2023
Beoordeeld met 2 van de 5 sterren

i did sent in a ticket and never got a…

i did sent in a ticket and never got a reply. maybe i did sent that question to the wrong people but then it would be nice to hear i made a mistake.
but okay it happened, which made me question the path we went on with the server being the right one.

30 maart 2023
Logo Tempest Hosting

Antwoord van Tempest Hosting

Hey Thei!

We appreciate the feedback, I have reviewed your ticket and we did respond. I believe you may have opened a ticket in the wrong location as you do not have an active service with Tempest Hosting.

Beoordeeld met 5 van de 5 sterren

Busshy is the best!

Tempest is the best hosting company. Busshy is so amazing. He always helps me with all my issues. Despite him being just an account manager he is always there for me. Amazing people, Amazing company, super protection.

#GoBusshhy

4 april 2023
Review zonder uitnodiging
Logo Tempest Hosting

Antwoord van Tempest Hosting

Thank you so much for the feedback!

Beoordeeld met 5 van de 5 sterren

I have been with tempest for nearly a…

I have been with tempest for nearly a year now and I can truly say I am glad I chose Tempest to host my server. Amazing staff who are always happy to help no matter how small the issue is, fast response & quick fixes & great advice. Thank you again one very happy customer.

12 april 2023
Review zonder uitnodiging
Logo Tempest Hosting

Antwoord van Tempest Hosting

We're glad to be great hosting solution for you Laura! Thank you so much for the feedback!

Beoordeeld met 5 van de 5 sterren

Best Hosting

Really good protección against ddos, I’m really happy with the experience I been having with Tempest because I have everything I need.

23 maart 2023
Logo Tempest Hosting

Antwoord van Tempest Hosting

We're glad to hear the experience you've had with us! Thank you so much for the review!

Beoordeeld met 5 van de 5 sterren

I am a customer of theirs and have a…

I am a customer of theirs and have a dedicated server from Amsterdam, I have to honestly say that I was pleasantly surprised at how well the servers and their firewall are set up.

For example, you can simply assign a filter and a rate limiter to a specific port or IP address on the firewall and their filters and rate limiters work perfectly without any problems.

You don't have to make any additional changes to the firewall from the server, you can make the configurations very easily through the web portal, even someone who is not familiar with it can handle it very well.

On the subject of troubleshooting, I can only say that the team solves the problem within a few minutes, I haven't seen a problem stand around for very long in the last few months. If someone in the discord points out something like the packets are being dropped or there is a high ping, the problem will be solved within a few minutes.

I've been a customer for 3 months and I'm very satisfied!

The tickets are also dealt with within a few minutes, although you have to do your own work from time to time by presenting it to them that there is a problem, but that's how it should work. Working together between customers and employees is important.

21 maart 2023
Review zonder uitnodiging
Logo Tempest Hosting

Antwoord van Tempest Hosting

Thank you for your positive feedback! We're thrilled that you appreciate our user-friendly server management and prompt support. Your satisfaction and continued support mean a lot to us.

We look forward to providing you with excellent service in the future.

Beoordeeld met 1 van de 5 sterren

Once great, now horrible

Tempest used to be one of the best servers for providing DDoS protection for your server, but in recent months their success has gotten to them.

Their filters will now mass-timeout a FiveM server, or cause sporadic timeouts for the end users, while seemingly not being hit at all according to their own notifications. When reported to this they constantly tried to blame it on us, after much back and forth we switched to their competitors and do not have the same issue anymore.

They charge 2-3x the price of other competitors, who offer the same protection.

Their PoPs will have random down times, and they also misrepresent the down time on their own status page.

30 januari 2023
Review zonder uitnodiging
Logo Tempest Hosting

Antwoord van Tempest Hosting

We're sorry to hear about your recent experience with our services. At Tempest Hosting, we strive to maintain high standards of performance and customer satisfaction. We apologize for any inconvenience you've encountered.

Regarding the sporadic timeouts and other issues, our team is continuously working to improve our services and address concerns raised by our customers. We appreciate your feedback, as it helps us identify areas for improvement.

We understand that you've chosen to move to another provider, and we respect your decision. We wish you the best in your future endeavors and hope to have the opportunity to serve you again in the future.

Beoordeeld met 5 van de 5 sterren

Of course it's the best hosting I've…

Of course it's the best hosting I've ever used!
I am waiting for their Singapore server.
Absoultely perfect hosting!

20 februari 2023
Logo Tempest Hosting

Antwoord van Tempest Hosting

We're honored to hear that we're your best experience of a hosting solution yet! Thank you very much for that feedback!

We'll certainly publicize when we have something available in our Asia regions via our outlets!

Beoordeeld met 5 van de 5 sterren

tempest is very good to use as a vpn or…

tempest is very good to use as a vpn or gaming on they have really fast good servers and support team there very nice and help fully i fully give them a 10/10 of there support and servers they have

6 maart 2023
Logo Tempest Hosting

Antwoord van Tempest Hosting

Thank you so much for the kind review! We're glad to be a great fit for your needs!

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