Template.Net Reviews 289

I liked the nature of Rain Sir very much along with his service

Great product.. Reached out to customer service and "vera" was very helpful in assisting me with the issue.

Please do not use this company. I subscribed and cancel within one day but I still got charged one year amount. It is a crime to steal people money. Customer service was horrible. They want me to withdraw my dispute with my bank but would not promise to refund my money.

Excellent Service & Support – Thank You, Rain!

I truly enjoyed using Template.net—it’s a great platform with useful resources. However, I no longer need the service at this time and reached out to cancel my subscription and request a refund. The support team, especially Rain, was incredibly efficient, professional, and resolved my request immediately. My cancellation and refund were processed without any hassle.

Thank you, Rain and the Template.net team, for your outstanding customer service! I’ll definitely consider returning in the future if needed.

I had a great experience with this company. I am particularly appreciate the efficiency and responsiveness of their customer service team, agent Vi made me feel very safe, comfortable, helpfulness and professionalism in solving my issues.

Great customer service from Vi! They understood my concern really well and provided a speedy solution. Thank you so much!

Customer service did a great job with resolving my concern and in timely manner. Rain was very professional and helpful. I will greatly recommend!

All the files in my workspace suddenly disappeared! The chat agent said my problem would have to be referred to IT. I have also been unable to edit templates. Even though the box says 'replace' I can't replace text and the entry screen on the left side of the screen does not appear. I would not purchase this program again.

I enjoyed an excellent experience with template.net.
Vi was particularly helpful to me. Thank you!

Chris Forgione

I'm so frustrated because I was hoping this would save time. Maybe if it actually listened to me. I put in my brand information including COLORS, to make a template. This things put out the UGLIEEST Pikachu puke color I've ever seen. I put in the 5 main brand colors that I want it to use but it refuses. I have trouble with colors so I was excited to use this and make exciting and professional looking presentations. I tried several times and it will ONLY use those puke colors and I am fed up. Don't use this service it's trash.

rubbish. dont use. many templates listed as free and then once you click it turnes out to be paid. a scam

Even though I did not order from Template.net and they charged me $24 they were quick to rectify their mistakes. I am wondering how I got charged in the first place1

VI is awesome! 5/5 customer service

I received a very fast response and solution for my concern. Vi was very helpful in informing me of the websites uses and policies.

Great tool to do projects! So many options and easy to use. Amazing customer service especially with Rain who helped me a lot!

Vera was my customer service representative. She was prompt and supportive in addressing my needs.

The customer service team was incredibly efficient and responsive. My issue was resolved and my refund was processed all within the same day. Huge thanks to Vi for the prompt assistance and for quickly fixing my issue. Truly appreciate your help!

Useful templates for my work. Thanks a lot.