Tenancy.Cleaning Reviews 

1.593
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I booked Tenancy.Cleaning for an end-of-tenancy clean when moving out of my flat in Wokingham, and Moji and his team did an excellent job. They arrived on time, brought all their own equipment and wo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I am extremely disappointed with the way you have handled my complaint, particularly your attempt to justify the poor quality of service rather than acknowledge the shortcomings in the service delive... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had Moji and his team come around yesterday to do our clean and it was fantastic. Super friendly, attentive, lending a hand the entire time he was there. The cleaning job was spotless. Booking... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We bought a property a few days ago in Edinburgh and the previous owners I think that they never cleaned nothing in the last 20 years so we decide to contact Hello Service and thanks God we did it.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Schoonmaakdienst

Geschreven door het bedrijf

Tenancy.Cleaning is a one-stop solution for all your professional cleaning needs and covers most parts of the UK. Whether it's End of Tenancy Cleaning, Move in Cleaning or Builders Cleaning – our diverse range of services provide customers with full satisfaction, no matter what their requirement is. With trained staff and high quality equipment, we guarantee an exceptional service that will leave you feeling impressed and leave each room looking better than before! If that isn’t enough, our move out cleaning packages are tailored to meet every requirement so you have peace of mind when it comes to getting back your deposit. Rest assured - with tenancy.cleaning, you can find the perfect cleaning solution for your home or business! Cleaning services that are currently available from our company: Tenancy Cleaning One off cleaning After builders cleaning Carpet and upholstery cleaning Oven and appliances cleaning Pressure washing service


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 59% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,4

Alle reviews

(1.593)

487 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Cleaner Abubakr Ismael

Cleaner Abubakr Ismael
Arrived on time,
Very please with overall cleaning standard,
Most impressed with cleaning of oven which had some heavy stains,

Would highly recommend

17 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I paid £710 for an end-of-tenancy…

I paid £710 for an end-of-tenancy clean. My landlord’s independent checkout identified numerous cleaning issues including the dishwasher filter, dust, dog hair and further carpet cleaning. When I complained, the company declined to investigate because my complaint was outside their guarantee period, despite me only becoming aware of the alleged issues after the independent checkout.

23 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lovely job.

Lovely job. They were here on time, great communication while coming and asking to check the rooms. 100% recommend!!

14 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Just had adin and team from Gloucester

Just had adin and team from Gloucester. Fantastic job. Cleaner than when I moved in !!! Will definitely be using again, very polite and hard working. 5 stars isn't enough in my eyes

14 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service!

Very easy to book, and any queries were dealt with quickly and efficiently. The team Lloyd and Ben arrived early at my property. They did an excellent job on a flat that was left in a terrible state by my tenant. By the time they had finished, it felt like a new place. Very happy with the overall experience and wouldn’t hesitate in recommending them

11 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Had a great end of tenancy cleaning…

Had a great end of tenancy cleaning experience with Tenancy.Cleaning for our 3 story midterrace + converted basement in Altrincham. Quotes given were competitive and easy to book and make payment online ahead of the clean.

Abubakr came right on time, helped us add things we left off on the clean and got started right away. A good 5 hours later the two cleaners did a great job and left the place spotless.

7 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ali have Salmon have done a great job…

Ali have Salmon have done a great job in cleaning my flat.
the bathrooms are sparkling clean and the oven is shiny like new.The curtains have been steam cleaned and all surfaces left spotless.
They are a really great team, and I can certainly recommend them. Thank you Ali and Salmon

13 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Late and unprofessional

They were late by more than an hour without a single apology from cleaners themselves.
I called them so many times with office and leader of cleaners and never gave me time estimate. When they finally arrived, not even apology but an attitude. One of the cleaner was eating a sandwich as she entered the flat.
Two other men were nice but this woman had an attitude repeatedly saying it was hard to find the flat and not an ounce of feeling bad for being late. maybe get out of your car and search when I was already looking outside or arrive on time.
Haven’t even saw the results yet but I’m fuming already from this unprofessional behaviour that initially made me thought it was a scam.

12 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent job

Ali and his team did an excellent job with my end of tenancy cleaning today. They were professional, thorough, and left the place sparkling clean. Super efficient and great attention to detail - highly recommend!

11 juli 2026
Review zonder uitnodiging
Logo Tenancy.Cleaning

Antwoord van Tenancy.Cleaning

Thank you so much for your fantastic feedback! We’re delighted to hear that Ali and his team delivered such an excellent end-of-tenancy clean and left the property sparkling.

It’s great to know you were impressed with their professionalism, efficiency and attention to detail. We’ll be sure to pass your kind words on to Ali and the team. Thank you for the recommendation!

The Tenancy Cleaning Support team

Beoordeeld met 5 van de 5 sterren

Very efficient end of tenancy clean of…

Very efficient end of tenancy clean of a one bedroom flat. Ade was very professional, courteous and punctual. Highly recommend.

11 juli 2026
Review zonder uitnodiging
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Antwoord van Tenancy.Cleaning

Thank you for your lovely feedback! We’re delighted to hear that Ade provided such an efficient end-of-tenancy clean and that you found him professional, courteous and punctual.

We’ll be sure to pass your kind words on to Ade. Thank you for your recommendation and for choosing Tenancy Cleaning!

The Tenancy Cleaning Support team

Beoordeeld met 5 van de 5 sterren

Great job

David did an excellent job cleaning my mother’s flat to prepare it for sale. That included a particularly heroic job on the under sink cupboard and drawers, which were filthy. Communication with the company was good throughout and I appreciate the clarity of the quotation system and the ability to customise the job. I would certainly use this company again.

8 juli 2026
Review zonder uitnodiging
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Antwoord van Tenancy.Cleaning

Thank you so much for your detailed and thoughtful feedback! We’re delighted to hear that David did an excellent job preparing your mother’s flat for sale, especially with the particularly challenging under-sink cupboard and drawers.

It’s also great to know that you found our communication clear and appreciated the quotation system and flexibility to customise the service. We’ll be sure to pass your kind words on to David, and we’d be very pleased to help again in the future.

The Tenancy Cleaning Support team

Beoordeeld met 5 van de 5 sterren

Efficient & Effective

The Christos Ntemo team arrived and immediately got to work - they were very friendly, worked quickly and meticulously cleaned everything. They were visibly very thorough and left everything sparkling clean. Instead of moving around my clutter they cleaned under it too. We had a good conversation while they were working and I was very impressed by the end.

11 juli 2026
Review zonder uitnodiging
Logo Tenancy.Cleaning

Antwoord van Tenancy.Cleaning

Thank you so much for your wonderful and detailed feedback! We’re delighted to hear that the Christos Ntemo team got straight to work, were friendly and efficient, and paid such close attention to detail throughout the clean.

It’s especially lovely to hear that they took the extra care to clean underneath your belongings rather than simply working around them, and that you enjoyed having a good conversation with the team along the way. We’ll be sure to pass your kind words on to Christos and his team!

The Tenancy Cleaning Support team

Beoordeeld met 5 van de 5 sterren

Christos Ntemo team

Christos Ntemo team did an excellent job with our clean, getting our 3 bedroom house back to the baseline needed for us to move out. They were really helpful and friendly throughout the whole process, working really hard despite the heat. The oven has never been cleaner!

10 juli 2026
Review zonder uitnodiging
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Antwoord van Tenancy.Cleaning

Thank you so much for your fantastic feedback! We’re delighted to hear that the Christos Ntemo team did an excellent job getting your three-bedroom house ready for your move-out.

It’s wonderful to hear that they remained helpful, friendly and hardworking throughout, especially despite the heat. We’re particularly pleased that the oven impressed you — we’ll be sure to pass your kind words on to Christos and the team!

The Tenancy Cleaning Support team

Beoordeeld met 5 van de 5 sterren

AC & C Cleaning Company from…

AC & C Cleaning Company from tenancy.cleaning did an amazing job with my end-of-tenancy clean. The team was professional, friendly, and very thorough, and the property was left absolutely spotless. I was really impressed with the quality of their work and the attention to detail throughout the clean. I would definitely recommend them to anyone looking for a reliable and professional cleaning service, and I wouldn’t hesitate to use them again in the future. Thank you for such a great job!

10 juli 2026
Review zonder uitnodiging
Logo Tenancy.Cleaning

Antwoord van Tenancy.Cleaning

Thank you so much for your wonderful feedback! We’re delighted to hear that AC & C Cleaning Company provided such a professional, friendly and thorough end-of-tenancy clean, leaving the property absolutely spotless.

It’s fantastic to know that you were impressed with their attention to detail and the overall quality of their work. We’ll be sure to pass your kind words on to the team, and we’d be very happy to welcome you back in the future!

The Tenancy Cleaning Support team

Beoordeeld met 5 van de 5 sterren

Excellent home cleaning services

Ezekiel did an outstanding job cleaning my home! He was professional, friendly, and incredibly efficient from start to finish. He worked quickly while paying close attention to every detail, leaving my home spotless and looking better than ever. I truly appreciate his hard work and dedication to providing excellent service. I highly recommend Ezekiel and this cleaning service to anyone looking for a reliable, high-quality cleaning. I'll definitely be using them again!

10 juli 2026
Review zonder uitnodiging
Logo Tenancy.Cleaning

Antwoord van Tenancy.Cleaning

Thank you so much for your fantastic and detailed feedback! We’re delighted to hear that Ezekiel provided such a professional, friendly and efficient service, while still paying close attention to every detail.

It’s wonderful to know that your home was left spotless and looking better than ever. We’ll be sure to pass your kind words on to Ezekiel, and we really appreciate your recommendation and your plans to use us again!

The Tenancy Cleaning Support team

Beoordeeld met 5 van de 5 sterren

This is my second time booking Tenancy…

This is my second time booking Tenancy Cleaning for my student house in between tenancies. I will continue to use them as they are excellent. Very highly recommended. Punctual, polite, good value, very good results.

9 juli 2026
Review zonder uitnodiging
Logo Tenancy.Cleaning

Antwoord van Tenancy.Cleaning

Thank you so much for your continued support! We’re delighted to hear that this was your second booking with Tenancy Cleaning and that you’ve been consistently pleased with the service.

It’s wonderful to know that you found the team punctual, polite and good value, with very good results. We truly appreciate your recommendation and look forward to helping with your student property again in the future!

The Tenancy Cleaning Support team

Beoordeeld met 1 van de 5 sterren

Avoid this company- liars and cheats and want payment up front

Property was quoted and paid extra aa was in poor condition. However despite paying extra it was not left in anywhere near standard, the 1 person that turned up said another was joining him but camera shows no one else arrived, paid for carpet cleaning but no carpet cleaning equipment shows being taken into property
The marks on carpet were not removed, one described as. Burn that was impossible to remove by the company was removed by a standard vax cleaner. They lie they ask for more money, didn’t even attempt to clean a toilet, or clean carpets. One person for 4/5 hours was £400+

DO NOT USE THIS COMPANY

7 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Adin’s very efficient and easy to…

Adin’s very efficient and easy to communicate with
Very friendly and reliable
Very good clean for the end of tenancy!
5/5

8 juli 2026
Review zonder uitnodiging
Logo Tenancy.Cleaning

Antwoord van Tenancy.Cleaning

Thank you so much for your lovely feedback! We’re delighted to hear that Adin was efficient, easy to communicate with, friendly and reliable, and that you were happy with the quality of your end-of-tenancy clean.

We’ll be sure to pass your kind words on to Adin. Thank you for the 5-star rating and for choosing Tenancy Cleaning!

The Tenancy Cleaning Support team

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