Texas Roadhouse Reviews 

Why peanut is now in small package???
I love their bread and burgers. Drinks are giant and always taste great. Good service and kids friendly.

The perk lot and the inside were very clean. They need to work on how they cook the steaks. A well cook steaks should not be dry and burn.

I been there once a couple of years ago I really enjoyed myself and service and food was really good , I wouldn't mind go and visiting again

When it comes to steak, I'm extremely picky and I know a good steak when I taste one. Texas Roadhouse never disappoints! From the delicious steaks and hot rolls to the friendly, fast service, every visit that I've had has been a great experience. The staff is always welcoming, and the food is constantly excellent. It's honestly hard for me to find another steakhouse that matches the quality and value that this restaurant chain. Keep up the great work, Texas Roadhouse!

It is a restaurant that offers a wide variety of dishes, and the staff serving the tables are very well-presented.

Today, my husband, a Viet Nam veteran and I were going to have an early business lunch with two other people at Texas Roadhouse in North Las Vegas. As is our usual practice,  we arrived first, so we were going to get  a booth and wait for the other two people. When we approached the hostess, I explained we wanted a booth to wait for our companions. She told us we could not be seated, according to company policy, until the rest of our party arrived. I told her we are handicapped and needed to sit down. We are both in our 80’s, use canes and cannot stand. When I explained that to her, she snapped, while pointing, that there was a bench by the front  door.

Because of her rudeness, we left, met the other members of our party and decided to go  to another restaurant nearby. However, before we departed, one of our party and went back in. He told the nasty hostess that although he does not blame her, since that is company policy,  that he will no longer come to a Texas Roadhouse. He works in the area and often takes business people to lunch. He will no longer do so and neither will we! And the hostess was very rude!

I can understand that policy being implemented for the dinner hour when the restaurant is very possibly going to be busy. But, when there are only ten people there at 11AM, that policy is  ludicrous. Your restaurant will no longer benefit from our patronage. And, we are spreading the word. My brother in Florida was planning a lunch in a Texas Roadhouse near his home and he will make other plans!

People were very nice and polite and the manager came and checked on us and we got our steaks redone because they weren't done correctly and they gave us a refund for one of our steaks 

Though Texas road house can be quite lively, expressly on peek hours of the weekends it only enhances the restaurants vibrant and welcoming vibe. If your seeking a refined quite dinner this might not be the place however, if your in the mood for a satisfying meal in a lively and fun environment Texas road house is deftly the place to go!!

I can’t start with any negatives because there aren’t any.

This is in reference to your Prescott, Arizona; Gateway Mall Location.

1. Excellent quality and tender steaks.

2. Excellent: potatoes, salads, bread.

3. Excellent service.

4. Excellent prices.

5. Excellent treatment of veterans. On Veteran’s Day: they give veterans a free steak dinner voucher.

In summary; go to Texas Roadhouse, you won’t be disappointed.

great food with excellet service

Honestly it’s more for the vibes than the food tbh. The roles with the brown sugar were good but nothing special. It’s mid.

Visited Texas Roadhouse this evening Davenport and was served by Kennedy. Have to say By a country Mile the best server we have had in Orlando this holiday. (3 weeks into our 8 week stay) ! Food fabulous, atmosphere fantastic, service excellent. Thanks for a great evening Kennedy .

Our service with David was superb. The manager checked on us which was nice. The food was very good. We got seats within ten minutes. We will go here again.

Unfortunate experience, arrived, hungry, and ready to experience Texas roadhouse in Visalia, California.

Customer service was great, however, food took a while to come out and when the food arrived, the catfish, mashed potatoes and corn were all cold. For example, the mashed potatoes had bacon and and cheese and the cheese was not melted indicating it was cold.

However, management independently comped the meal, which was awesome, however, I went for food not a comped meal.

I will try again and hope the next experience is worth it.

The service was great as usual. My daughter and wife had the bacon burger. They came without the bacon, she had to go and get it, they asked for them to be well done, but they were cremated, and dry, and they couldn't eat them iThe music was too loud you couldn't hear yourself think let alone talk. we are from the UK. We come here at least once a year, and look forward to eating there. I don't think we will be going back there

It was amazing and special

The stakes here are really good, cooked just the way I asked. The rolls and cinnamon butter are totaly addictive!! The place was super busy tho, so we had to wait a bit longer than I'd like. But our waiter was frendly and made sure we had everything we needed. Great food, but the noise level was kinda high. Still worth it for the steaks and sides!

So sad to see that Texas Roadhouse has gone downhill. For years they were our favorite restaurant...we would eat there 2-4 times a month. Texas Roadhouse Restaurants have always been fairly consistent and we have eaten at several in six different states but the last two experiences (different locations) were bad. The first time, it took forever for our food to come out...about 1/2 hour, the rolls were not good at all....they were slightly burned, and my husband said his meal....the same one he always orders (country fried chicken) was overcooked. We recently ate at Texas Roadhouse again - another location and the rolls once again were slightly burned - they did not taste good and my steak was tough and hard to chew. I had send in a complaint to Texas Roadhouse twice and no one responded either time. If there is no care or concern at the corporate level, I now see why there is no care or concern at the restaurant level. I don't know if Texas Roadhouse is having problems because someone else took over the company in 2021 or if it's because Texas Roadhouse is a publicly traded company and they are trying to cut costs but it seems that service and quality are not the same as they once were. It's actually three bad experiences as the second time we ever ate at Texas Road house about 12 years ago, the waiter spilled my husband's beer on me when we were out of town for one night and I didn't have an extra pair of clothes. Accidents happen and we did continue to eat at Texas Roadhouse and every time since that time has been good until the last two times. Texas Roadhouse never offered anything, even when beer was spilled on my.....they even charged us for the beer. We had to call a manager over when we got the bill. It's sad when companies don't know anything about customer service and when they won't respond to a complaint. Why would I support a company that doesn't care about its customers.

You are seated at your table by a really nice person, and look what’s on the floor beside you : a bunch of dirty dishes! I tried to post a pic, but it wouldn’t let me. Food was well ok, but Not worth $30+ for a steak!
My advice Go somewhere else!!