The Branded Company Reviews 

178
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent service. Large range of products and through Ethan we were able to find exactly what we needed. Very helpful throughout our decision making process, answers to emails within the hour. The fi... Toon meer

Beoordeeld met 5 van de 5 sterren

Amar has been very helpful. We placed a large order last month for customised water bottles and pens. We were very pleased with the quality, speed of delivery and communication with Amar, we placed a... Toon meer

Beoordeeld met 5 van de 5 sterren

Would highly recommend The Branded Company and will definitely be using them again. Products were great quality (the torches in particular were a big hit at the conference). Ethan did a great job of... Toon meer

Beoordeeld met 5 van de 5 sterren

The company was very competitive for price and being a technophobe guided me through the process of supplying artwork. The "credit card "PVC torches arrived almost a week early and the packing and qu... Toon meer

Bedrijfsgegevens

  1. Promotieartikelen leverancier
  2. ook in
  3. Promotieartikelenwinkel

Geschreven door het bedrijf

At The Branded Company, we believe that every brand has a story—and we specialise in bringing that story to life through quality promotional merchandise, branded clothing and corporate gifts. Based in Leicester, we serve clients across the United Kingdom, offering an extensive product range that spans everything from custom‑printed apparel and workwear to bespoke bags, drinkware and eco‑friendly giveaway items.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

178 reviews

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4 sterren
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4,9

Alle reviews

(178)

158 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service

Great service, great product.

8 januari 2026
Review zonder uitnodiging
Logo The Branded Company

Antwoord van The Branded Company

Thank you for your lovely review!

We’re so pleased to hear you’re happy with both the service and the product. We really appreciate your support!

Beoordeeld met 5 van de 5 sterren

Amar was brilliant 🐻

Amar was brilliant 🐻
Thank you 🚀❤️

12 februari 2026
Review zonder uitnodiging
Logo The Branded Company

Antwoord van The Branded Company

Thank you so much for your lovely review!

We’re thrilled to hear Amar was brilliant – we’ll be sure to pass on your kind words. We really appreciate the love and support!

Beoordeeld met 4 van de 5 sterren

Seamless experience, great communication

Seamless experience with fantastic communication from my account manager, Lennon. Our coasters are of perfect quality and arrived on time. Will definitely be ordering again in the future.

12 februari 2026
Review zonder uitnodiging
Logo The Branded Company

Antwoord van The Branded Company

Thank you for your wonderful review!

We’re so pleased to hear you had a seamless experience and that Lennon provided fantastic communication throughout. It’s great to know you’re happy with the quality of the coasters and their on-time arrival.

We look forward to working with you again in the future!

Beoordeeld met 5 van de 5 sterren

Terrific service from Sam at the…

Terrific service from Sam at the Branded Company, my go to for all company merch. Fast, reliable and great prices.
Thank you!!

11 februari 2026
Review zonder uitnodiging
Logo The Branded Company

Antwoord van The Branded Company

Thank you so much for your amazing review!

We’re delighted to hear that Sam provided terrific service and that we’re your go-to for company merch — that really means a lot to us. Fast, reliable service and great prices are exactly what we aim for!

Thanks again for your support!

Beoordeeld met 5 van de 5 sterren

Trolley coin printed both sides

Sam was extremely patient and helpful whilst we got the design right, he replied quickly to our questions and kept us informed, cannot praise him highly enough

5 februari 2026
Review zonder uitnodiging
Logo The Branded Company

Antwoord van The Branded Company

Thank you for your fantastic feedback!

We’re so pleased to hear that Sam was patient and helpful while you finalised your trolley coin design. Keeping you informed and responding quickly is exactly the service we aim to provide.

We truly appreciate your kind words and will be sure to pass them on to Sam!

Beoordeeld met 5 van de 5 sterren

Working with Ethan was a pleasure

Working with Ethan was a pleasure. We are based in the U.S. and had a last-minute order; Ethan was very helpful in ensuring our items were produced and delivered on time to our partner in London. His communication was excellent, and his help was very much appreciated.

4 februari 2026
Review zonder uitnodiging
Logo The Branded Company

Antwoord van The Branded Company

Thank you for your kind review!

We’re thrilled to hear that Ethan made the process smooth for your last-minute order and ensured everything was delivered on time. It’s wonderful to know his communication and support were appreciated.

We really value your feedback and your support!

Beoordeeld met 5 van de 5 sterren

Great service , great products

I did a last minute order and the team delivered! Sam Lane was brilliant making sure the quality and branding was perfect and tracking to the last minute make sure I got everything in time for my event! Highly recommend!

2 februari 2026
Review zonder uitnodiging
Logo The Branded Company

Antwoord van The Branded Company

Thank you for your fantastic review!

We’re delighted that Sam Lane helped make your last-minute order a success and ensured everything was perfect for your event. It’s great to hear you’re happy with the service and products.

We really appreciate your recommendation!

Beoordeeld met 5 van de 5 sterren

I always use The Branded Company for our lanyards.

I always use The Branded Company for our lanyards and branding materials. Working with Gill Ramsey always ensure a fast and professional response. Great service and quality all round Management must feel proud of their team. Thank you

2 februari 2026
Review zonder uitnodiging
Logo The Branded Company

Antwoord van The Branded Company

Thank you so much for your kind review!

We’re thrilled to hear that Ramsey consistently provides fast and professional support for your lanyards and branding materials. It’s wonderful to know you’re happy with the service and quality — we’ll be sure to pass your kind words on to the team!

Beoordeeld met 4 van de 5 sterren

They know their stuff

Easy to deal with and very understanding - I was a pain figuring out how I wanted our logo displayed, and Amur was very knowledgeable.

30 januari 2026
Review zonder uitnodiging
Logo The Branded Company

Antwoord van The Branded Company

Thank you for your great review!

We’re delighted to hear that Amur was so knowledgeable and patient while helping with your logo design. It’s wonderful to know you found the process easy and enjoyable.

We really appreciate your kind words!

Beoordeeld met 5 van de 5 sterren

Muzi my account manager is the best

30 januari 2026
Review zonder uitnodiging
Logo The Branded Company

Antwoord van The Branded Company

Thank you for your fantastic feedback!

We’re thrilled to hear that Muzi has been such a great account manager. We’ll be sure to pass on your kind words!

Beoordeeld met 5 van de 5 sterren

Muzi was a great help

Muzi was a great help. Very knowledgeable and made dealing with the company extremely easy. Quick turn around and high quality job that I was incredibly satisfied with. Will be a returning customer for sure.

13 november 2025
Review zonder uitnodiging
Logo The Branded Company

Antwoord van The Branded Company

Thank you for your wonderful review!

We’re so pleased to hear that Muzi made the process easy and provided a quick, high-quality service. It’s fantastic to know you’re happy with the outcome and we look forward to working with you again!

Beoordeeld met 5 van de 5 sterren

Ramsey Gill is very professional and…

Ramsey Gill is very professional and helpful

27 januari 2026
Review zonder uitnodiging
Logo The Branded Company

Antwoord van The Branded Company

Thank you for your kind review!

We’re delighted to hear that Ramsey Gill provided professional and helpful support. We’ll be sure to pass on your feedback!

Beoordeeld met 5 van de 5 sterren

Muzi & Ethan have always been an…

Muzi & Ethan have always been an amazing help. They always get our items to perfection and on time. Thanks both so much!

14 januari 2026
Review zonder uitnodiging
Logo The Branded Company

Antwoord van The Branded Company

Thank you for your lovely feedback!

We’re thrilled to hear that Muzi and Ethan consistently deliver your items perfectly and on time. We’ll be sure to pass on your thanks to them!

Beoordeeld met 5 van de 5 sterren

North Wales RoSPA Advanced Riders

They were very helpful from the start, a sample neck tube was sent, price was agreed, delivery time given.
Most importantly, they did what they said, delivered the goods on time, and the quality is exceptional.
The fabric is made in a British mill, the printing and origination done by the Branded Company, all to a very high standard and at a fair price.
Would we at RoSPA North Wales Advanced Riders use them again YES.

27 januari 2026
Review zonder uitnodiging
Logo The Branded Company

Antwoord van The Branded Company

Thank you for your fantastic review!

We’re delighted to hear that everything, from the sample to delivery, met your expectations and that the quality of the neck tubes impressed you. It’s great to know you appreciated the British-made fabric and high standard of printing.

We look forward to working with RoSPA North Wales Advanced Riders again in the future!

Beoordeeld met 5 van de 5 sterren

Top quality and service

It's already a few years I'm working with The Branded Company, specially Sam, and I couldn't be happier. It's not only about the quality, which is always good and at the level expected, but the incredible service, fast replies and support you get from the first interaction. We never had any issues with deliveries even when our requests have been very short notice. Thank you for your incredible support, Sam!

22 januari 2026
Review zonder uitnodiging
Logo The Branded Company

Antwoord van The Branded Company

Thank you so much for your wonderful review!

We’re thrilled to hear that Sam and the team have consistently delivered top-quality products and exceptional service over the years. It’s fantastic to know that even last-minute requests are handled smoothly and that our support has made a positive difference.

We really appreciate your continued trust and kind words!

Beoordeeld met 4 van de 5 sterren

Always great service through The Brand…

Always great service through The Brand Company with Sam being our account manager. nothing is ever too much of a tasks to help assisting us

21 januari 2026
Review zonder uitnodiging
Logo The Branded Company

Antwoord van The Branded Company

Thank you for your kind review!

We’re delighted to hear that Sam continues to provide great service and is always ready to help. It’s wonderful to know that you feel well supported by the team at The Branded Company!

Beoordeeld met 5 van de 5 sterren

Quick to respond

I have dealt with Sam Lane for a several years now and he's always really good at getting merchandise turned around really quickly. He lets me know if something is unlikely to be produced in time for any deadlines we have and provides alternative options.

19 januari 2026
Review zonder uitnodiging
Logo The Branded Company

Antwoord van The Branded Company

Thank you for your kind feedback. We’re really pleased to hear that Sam continues to provide quick turnaround times, clear communication, and helpful alternatives when needed. I’ll be sure to pass your comments on to him.

Thanks again for your support!

Beoordeeld met 1 van de 5 sterren

Passive agressive support

Tried to ask a question about a type of product and some basic design spec questions involving a few different product lines and how we can brand them. Just wanting to know what products could display what we needed to display (there were about three different ones on the web page). I expected to be guided on what we could do and signposted, but instead was met with someone who obviously got out of bed the wrong way this morning. Truly shocked by the responses I got to my questions. There really wasn't any need at all to be like that. I was happy to be guided to the most suitable line to achieve what we needed, but instead was met with aggressive replies with loads of question marks at the end! Shocking service. They have just lost any future business with our company and our clients who come to us, and any future recommendations. I'm fully expecting a response to this that's just as bad!

20 januari 2026
Review zonder uitnodiging
Logo The Branded Company

Antwoord van The Branded Company

Thank you for taking the time to share your feedback. I’m very sorry to hear about your recent experience and that the support you received fell well below the standard you should expect from us.

You were absolutely right to expect clear guidance and helpful direction when asking about product options and branding capabilities. The tone and responses you describe are not acceptable, and I sincerely apologise for the frustration this caused.

We are looking into this internally so we can fully understand what happened and ensure it does not occur again. Your feedback is being taken seriously.

If you are open to it, I would welcome the opportunity to discuss your requirements properly and help identify the most suitable product options for what you were trying to achieve. Please feel free to reply directly to this email, and I will personally ensure you receive the support you were originally seeking.

Again, I’m very sorry for the experience you had, and thank you for bringing this to our attention

Beoordeeld met 5 van de 5 sterren

Great service

7 januari 2026
Review zonder uitnodiging
Logo The Branded Company

Antwoord van The Branded Company

Thank you for your feedback! We’re glad to hear you received great service again and really appreciate your continued support.

Beoordeeld met 5 van de 5 sterren

Another excellent experience working…

Another excellent experience working with Sam.

15 januari 2026
Review zonder uitnodiging
Logo The Branded Company

Antwoord van The Branded Company

Thank you for your great feedback. We’re delighted to hear you had another excellent experience working with Sam — I’ll be sure to pass this on to him. We really appreciate your continued support.

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