Thecakedaddy Ltd Reviews 

Highly recommend this place ordered a birthday cake and it arrived fresh and delicious and designed exactly how I asked will definitely be returning

Ordered around a month before delivery changed delivery date by 1 day 10 days before delivery ensured it would be delivered message the day after expected delivery date as no cake arrived
Delivered 2 days after event
Saved all communication and asked for full refund which I have received back
Disappointed as we had no cake for the 60th birthday party.

I have to say- reading some of these reviews after I’d already purchased made me a bit nervous. But I shouldn’t have worried- I think the few bad reviews are reflective of every company who occasionally make mistakes, that’s all. I had not been able to find the cake I needed for my son’s birthday as I thought there would be plenty on the supermarket shelves where I’d spotted one - there wasn’t. I urgently needed a Mario cake the next day in time for a party the following morning. I placed the order easily via their website, I checked in with them in messenger and they replied. I worried and asked them if it was definitely going to be there. They resssured me and told me it would even be available for tracking so I could have peace of mind. I received several notifications about the progress of the delivery and it arrived earlier than expected! The box was brilliant and well packaged- they had even written lots of notes all over it saying there’s a cake inside, this way up, careful, fragile etc- and notes on the box for me about the pins keeping the board from sliding in the box and cake posts in the cake etc. Very comprehensive and diligent of them. The cake itself was gorgeous - exactly what we wanted and tasty too ! Was extremely impressed with them and they saved the day!!! 🥳🥳🥳🥳

Amazing customer service and stunning cakes absolutely delicious cake perfectly moist beautifully decorated everyone loved it would definitely re order!

We ordered a cake from The Cake Daddy for my birthday and it exceeded all expectations. The cake itself was absolutely delicious, beautifully decorated and full of flavour.

The customer service was excellent from start to finish. Communication was clear, friendly and professional, and the whole process felt effortless. Delivery was prompt and everything arrived in perfect condition.

Such an easy and enjoyable experience overall. Highly recommend and will definitely be ordering again. Five stars without hesitation.

Cake was the best I’ve tasted in years! Amazing customer service and delivery was so easy and smooth!

In response to your recent reply I think the language was quiet appropriate and normal whereas the manager lacked complete professionalism and did not wanted to listen what I wanted to explain she was just carrying on with her words which was completely out of topic I wasn’t there to listen to her lecture my point was to resolve issue anyways whereas I contacted directly to urself regarding cake which came in complete mess but the messages have been left ignored and it’s been more then 2 weeks now. Rather then blaming your customers if you could kindly focus on matter that needs to be resolved. Thank you

We had a disaster with another cake company, so I tried Cakedaddy as an emergency replacement and the order arrived on time and in perfect condition. Thank you 😊 🙏🏼

75 £ for a cake supposedly for 22 people it was 6” x 4” wide with a mass produced photo transfer ontp of sonic. i could have bought the same thing from asda for £22
do not wwaste your money they don’t even reply to your emails when you complain be careful theyll con you too

After being scammed I needed to find a cake quickly
I got to speak to someone directly and felt reassured that I’d get the cake I wanted and on time
The cake was packaged very securely and I can’t fault the cake x
My mums 80 th birthday and she has baked cakes her whole life
She was more than happy with presentation and taste

Order a custom cake from the cake daddy ! I am extremely pleased with the cake I received fantastic communications though out and order was right on time packaging was fantastic can’t fault a thing would highly recommend

Brilliant, highly recommend. I ordered quite last minute, delivery was the same week and everything was perfect. The cake was exactly what I wanted and it tasted delicious too! Thank you!

If I could give zero stars I would.
The cake arrived over 24hrs late - not ideal given it had been purchased for a birthday party. The story given for the delay also didn’t add up. Incredibly poor communication over email, phone and web chat to try and sort the issue.
Cake was poorly decorated and dry. Wish I could upload photos to show just how bad it looked.
I have emailed them 3 times to try and have the situation rectified and they are ignoring me.
£94 wasted, do not use this company

Amazing cakes!! Came quick. Carefully packaged. Came absolutely perfect condition. The taste is outstanding and moist. Definitely worth the price! Thank you guys!! Xx

It was my Daughters 18th birthday in the middle of January and i’d not got round to ordering a cake until a week before so the panick was well and truly on i searched and searched for a company that delivered great cakes at short notice and for a reasonable price and so i settled on Cake Daddy
well they did not disappoint, i sent over a picture of the cake i wanted and they got back to me straight away with choices of cake and fillings and sizes etc. With it being such short notice i didn’t think it was a possibility But Cake Daddy delivered in every sense of the word ☺️ and a day early at that it was perfect, My Daughter was over the Moon and it was exactly like the photo i sent.
I will most definitely be using these guys again everything was on point thanks so much x

I Ordered an Avengers cake and I couldn’t be happier so far! It arrived exactly when they said it would and looks absolutely fantastic — even better than expected. It was very well packaged and arrived in perfect condition.

We haven’t tried the cake yet, but based on the delivery, presentation, and overall service, my experience with Cake Daddy has been very good. Highly recommend so far!

I ordered a cake via email as I wanted a custom order - 7 weeks prior to when I needed it for. They were quick enough to reply & take a bank transfer payment off me but 6 weeks went by & I didn’t hear anything off them - no email or phone call to update me on my cake - I didn’t think I would need a confirmation number as everything was done over conversation via email. I sent 2 emails & heard nothing back, so the day I needed the cake I rang & spoke to them & they knew nothing about the cake. They retook the order as if they were taking it for the first time & wasted my time for the best part of an hour asking for screenshots of emails & bank transfer payments to prove I had ordered a cake from them. Long story short I ended up receiving the cake early evening - past the party time which was a waste, because I had to go out & purchase an on the shelf cake anyway. My son did have his cake on time for his birthday the following day & the cake looked amazing on the outside but tasted awful, it was smothered in butter cream with barely any jam, the icing was really thick & as soon as it was cut into it fell apart.

If i was able to give minus stars i would. Ordered a specific cake 3 weeks ago for a specific day, today for my wife's birthday on christmas day! Transfered money 3 weeks ago and was assured this would be delivered on the 24th. Tried to contact the company several times from early morning to confirm the time of delivery to be told they will call back in 30mins. They never did. Eventually i had to argue my way through a phone call to a man and woman who have very poor english language and was told that the DPD delivery driver in our area has rang in sick and we can only have the cake on the 29th! This is a lie as the delivery driver from DPD who is the same driver for our area arrived earlier this morning with another parcel we have ordered from a previous company. This company is a major let down and i would highly reccomend you stay clear if you are looking to get your item on time or if at all! Abysmal service, very unprofessional! If you want a reliable service please stay clear of this company!

Cake was exactly as described and very tasty. Fun design was a hit with my son and his friends. Cake was delivered on time and without any issues, and customer service throughout was spot on. Will use them again!

Scammer. I ordered a birthday cake for my son to be delivered on the 20th of December 2025. They took my money £202 including delivery and didn’t deliver anything. I contacted them on WhatsApp to ask about my order, they read my initial message and ignored. They ignored all messages after that, they failed to answer my call. They are scammers, they scam people. Do not patronize them. No cake cake for my son’s birthday party. He was disappointed and in tears, his guests had no cake. Imagine how that felt. They didn’t even bother to communicate at all. Scammer that’s what you are