Thecakedaddy Ltd Reviews 

190
•
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely amazing Minecraft birthday cake! Delivered perfectly on time and looked even better than expected! Excellent service and quality. Highly recommend and will definitely order again! 🎂💚

Beoordeeld met 5 van de 5 sterren

Ordered a custom Roblox cake for my son Tristan’s 6th birthday and The Cake Daddy absolutely smashed it. The design was exactly what he’d pictured – bright colours, crisp details, even little ed... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Second time, returning customers to this company for our special day. The cake was spectacular- better than the inspiringly amazing cake we'd seen on TikTok when we were looking for ideas. We had chec... Toon meer

Beoordeeld met 1 van de 5 sterren

DO NOT ORDER from cake daddy - placed an order on 8th June for my sons 13th birthday to be delivered on 16th June - did not arrive. Tried ringing numerous times end up speaking to someone in a call c... Toon meer

Bedrijfsgegevens

  1. Bakkerij

Geschreven door het bedrijf

Freshly baked customised cakes. We offer Free next day delivery if order is placed before 1pm.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

190 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 26% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,0

Alle reviews

(190)

65 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, beautiful cake, decorated beautifully the sponge was so light would highly recommend using Cake Daddy I cannot praise this company enough
Well done Cake Daddy

8 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

From Gambia to The United Kingdom.

All the way from Gambia West Africa, the ordering was easy and smooth the decorations and designs were top notch, the company is doing amazing in-terms of time consistency and their accuracy to deliver on the actual scheduled date.

I’m impressed, wonderful service; will recommend to anyone wanting to surprise friends family spouse or any one.

Thank you for making our day memorable!
5 December, my wife’s birthday.
I love you my dearest wife! ❤️

5 december 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I placed my first order and was…

I placed my first order and was thoroughly impressed. It was delivered exactly on the day I specified, with flawless packaging. The cake's taste matched its beautiful appearance, exceeding my expectations.

22 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible customer service - cake arrived late and missed a party

I put the order through the online ordering service. I was contacted after a few days to go through requirements and confirm delivery etc.
A few days before delivery was due I messaged to confirm that it would be arriving on time as agreed, after 2 days and ignored calls they phoned me on the morning of delivery to ask me what the details of the cake were as though I was ordering for the first time and asked to pay an extra £20 for the cake topper. I was also told the cake would arrive an hour and a half (2.30) after original confirmed time (1pm) and it actually arrived at 3.45pm meaning that we were late for the party which I had explicitly mentioned originally. Terrible process, customer service and no care taken for the importance of the schedule, would not recommend.

14 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely stunning graduation cake

Absolutely stunning graduation cake. Everybody was so impressed. I chose the orange flavour cake, I was so pleased, it was delicious. Very careful delivery. Fantastic communication. 100% recommendation.

11 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent cake & delivery service

I would just like to say that the cake that was delivered was absolutely fantastic & tasted so good. Your delivery service was excellent & we will definitely be using you again and recommending you to friends and family.

Thank you for a stress free cake delivery!

31 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don’t order from this company they keep…

Don’t order from this company they keep your money and don’t deliver the cake. They also ignore messages and put the phone down when mentioning a refund .I Have a invoice and bank statement as proof of payment . I’m going to have to see a solicitor to get to the £103.99 they owe me . Stay well clear.

30 oktober 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Disappointed with the presentation

The cake arrived yesterday, was kept cold to ensure it was ready for my sons 16th Halloween Birthday today. Unfortunately, it was not in the best condition union opening, the topping ball things had fallen off, the ghost looked like blobs. I asked for jam and cream and it was so overfilled with cream, any jam was lost. Parts to the cake were light and soft, other areas were hard and doughy.
I have to say for the price paid, it wasn't worth it. Asda do cheaper Birthday cakes that taste way better.....disappointed! I have pictures that I'll try to add.

31 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing Autumn Cake

The cake was amazing! Very tasty, very easy to order through WhatsApp and collection was great! I sent over some reference images and they managed to smash it!

24 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unfortunately I cannot add the photo!

Do not waste your money.

I have ordered 3 boxes for my 3 year old daughter.
Paid £91 incl. delivery.

The box from the photo was mostly damaged, the other 2 not great looking either.

The taste- I thought if I pay £28 per box it will be a nicely baked cupcake, unfortunately, they taste like cupcakes from the COOP!

I would NOT recommend.

16 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could give zero I would

If I could give zero I would. This company is a scam. The quality of their cakes is so low and do not bear any resemblance to their website.

My cake arrived collapsed and without any of the decoration. It was £100

The ‘customer service’ team did not apologise, did not call me back and then accused me of manipulating the cake and said they would not refund me prior to 3 months if at all. Because I opened the box to check the cake they said I was responsible for how substandard the cake is. I am not sure how you check a cake without opening the box. They are a disgrace. They are not telling the truth as they said they have photographic evidence of what the cake looked like prior to be posted. DO NOT USE THIS COMPANY.

Luckily I have paid through PayPal I can receive a refund. Total scam.

18 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Gluten Free Birthday Cake

Normally I bake and decorate my children’s birthday cakes but didn’t have time so began trawling Google to find a company that could produce a gluten free birthday cake, suitably decorated for a child, who could also deliver. In the past we’ve not been very successful with combining great decoration with edible GF cake as it is a skill to get right, hence I’ve learnt to bake and decorate myself. That is until we found Cake Daddy and what a find it was! We took delivery of a gluten free cake (via Royal Mail so was a little nervous) which arrived so well packaged it was perfect, beautiful decoration just like the image and the taste and texture just superb! The best I’ve had and my son was over the moon. Despite an issue with the baking process (GF can throw curve balls, I know), Cake Daddy communicated well, put a contingency plan in place, kept their promise and delivered just as they said they would. I’ll certainly not hesitate in using them again, especially as the design choice is incredible. Thank you Cake Daddy 😊

17 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Spot on

Cake looked amazing, tasted amazing and was all round really good. We had it delivered and it came on the requested day with no worries. I will definitely be using them again at some point.

Thanks very much!

9 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Service

The cake doesn’t taste good, cream was very thick barely melted sugar, making it impossible to eat… I won’t order it again

12 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not really sure what the deal is here.

Not really sure what the deal is here.. Sent an enquiry off for a cake. They rang me and left a voicemail which I couldn't quite make out. I rang back said I couldn't quite hear the second part of the voicemail and I would like a rough price for the cake I wanted..the guy said he'd find out and ring me back. I said is there any chance of us just going through it on the phone now and he just kept saying I'll ring you back. Anyway he never rang me back so I went elsewhere.

1 augustus 2025
Review zonder uitnodiging

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